I had to rekey several of my entries. Steve was really great and accommodating with my schedule to meet with me after work. He was responsive after the service when I came across an issue. The price was very reasonable. read more

Pasadena lock shop has been a life saver to me and my family for over 30 years. Whether it is changing a lock, making duplicate keys or helping us out in a bind. The staff is always friendly and patient with us. I have recommended Pasadena lock shop to many of my friends and family and even co-workers. The wait time for service is minimal and I would definitely continue recommend them! read more

Definitely the go to locksmith. Steve met me this morning on time (he beat me there) to a sheriff lock out. We had to wait an hour for sheriff to arrive. Steve was patient and knowledgeable about the process. Took care of two locks on the eviction unit and changed a lock on another unit (something I added at the last minute). Final bill was reasonable which was a nice added surprise. Will definitely call Pasadena Lock Shop any time I need lock service in the area. Thanks Steve!!!! read more

We had a lock malfunction on our front door. They came out immediately and assessed the problem. Instead of trying to sell us a whole new doorknob assembly, they let us know that we had Baldwin hardware and it was under a lifetime warranty. They removed the bad lock, installed a temporary knob assembly and gave us the Baldwin contact info. I contacted Baldwin and they sent the replacement parts. Upon receiving the new parts, Pasadena lock came out the same day and made the repairs. All this for $85. A new lock assembly could have run over $500. Pasadena Lock definitely went above and beyond. Great customer service and highly recommend. read more

So glad these folks exist. We have a restaurant in Old Pasadena and were doing some renovations. Our contractor said that the fire department inspector would probably want to see different hardware on one of the doors. Pasadena Lock Shop came out the same day and put in a rush order for some special parts that we needed. The parts arrived the next business day, but in the meantime we found out that we wouldn't need to change the door after all. The lock shop refunded our deposit with just the tiniest grumble, and we were never charged for anything. We are now loyal customers -- thank you!!! read more

Seriously, these guys are the best. I work for a property management company and I don't bother calling anyone else. I've never had a problem getting them to come out to do a lock change or anything. I think the only complaint I have is that when I go to the shop to get a duplicate key made, they don't have airconditioning and I'm a baby when it comes to the heat. LOL read more

Today was my 4th visit to the shop. All 4 times Andre assisted me. He was quick and kind. The store has an easy driveway access which eleminates distant heavy lifting. I had a great experience and would continue to rely on them. Thank you. read more

Amazing, speedy, quality service! Andre was awesome and accommodating for us. He has our new key done in an hour and it was an old lock! They seem to specialize in antique locks and I would go here again in a heartbeat! read more

Best lock shop in Pasadena! The guy was super friendly and helpful. It took less than 5 minutes for me to get several keys copied.

Only $7 for three house keys and the guy working was a gem! Took less than five minutes! Highly recommend this place for an easy and cheap stop :) read more

These guys are outstanding! Ask for Nick or Andre. My house was broken into and they came out same day to install a deadbolt on one of my doors and surveyed all the windows to order the right locks for each. They came out to the house multiple times over the course of a couple weeks to install various locks and only charged me for one service call. They are very affordable. Definitely eased my mind during a very stressful time. Will definitely return to Pasadena Lock Shop for all of my locksmith needs! read more

I highly recommend Pasadena Lock Shop!!!! I emailed them right on Yelp and Nick responded with such an accurate email, instructing about how I can distinguish between keys and what can be replaced. HIs quote was also incredible. I called them and scheduled an appointment for 2 days after. On that day, Nick arrived promptly and got to work - he switched out all our locks and gave me 4 keys and didn't charge me for the extra 2. He also gave me a Yelp discount!!! I am so happy to have found these guys. Having an on-call Locksmith is like having a tailor and drycleaner and divorce lawyer - totally crucial. :) THANKS NICK! will be referring you guys! read more

I have a rental home and have them re-key the locks after each tenant moves out. They provide excellent and prompt service. Unfortunately, there was a break-in in my own home yesterday. Andre at Pasadena Lock Shop gave me quote upfront so that there were no surprises. Steve, the locksmith, arrived promptly at the appointed time to change the locks and reinforce the dead bolts with box strike plates. He noticed that the holes which had housed the old locks had not been drilled properly (they were drilled by hand and were actually crooked!) and came back today with a proper rig to re-drill the holes and took the time to chisel the frame to accommodate the box strike plates. The pricing seemed steep when I was given the quote over the phone but after observing the quality of work and quality of the locks I realize the pricing was very fair. The locks that they supplied are of much better quality than can be found at Home Depot or Lowes and the work he did is far superior to that which I would have been able to muster. I am very satisfied with the work that was done and have no hesitation about referring them to friends and family. I will continue to rely them as the need arises. read more

Highly recommended--responsive, knowledgeable and able to come by to fix a home safe the same day. It's rare to find a service pro who is prompt, follows through 100 percent, and charges a reasonable price. Happy to have found this business. read more

Steve and his coworker were awesome! They came on a very short notice and quickly got re-keying at the home within 30 min for all the doors. The bill for the work was extremely reasonable. A DIY exercise would have taken longer and possibly even costed us more both in money and time. We would definitely use again and highly recommend them for all your lock/key needs! read more

Got the locks on our new house rekeyed. Nick was great- communicated with me when he was on his way, explained what he was doing and how we could make our lives simpler by changing out a deadbolt so everything could be on one key. This was a way easier and much less expensive process than I thought it would be. Thanks!!! read more

I called Pasadena Lock Shop because I stupidly locked myself out of my house. This place is really close to where I live so I was hoping they could respond quickly. Sure enough, Steve were able to get to me in less than 15 minutes and opened my door extremely quickly! Steve was so friendly and very easy to deal with. Highly recommend! read more

Kept me on hold then when I told them I was busy and didn't have time to be kept on hold because I was late for work, he said, "Well we are really busy!" and HUNG UP on me. read more

Great company showed up within minutes got me into my place easily. Embarrassing but didnt do any damage just used a quick easy tool and got my door unlock. They don't charge a crazy price just what needs to be done. Will be getting keys made with them for the future for sure and any locksmith needs :) read more

Fast and friendly service. When I had trouble with one of the new keys they kindly offered to replace it and got reimbursed for that key. The staff took the time to educate me about the type of lock I have and explained how even the smallest differences in keys effects whether you can open the door. read more

Had a great experience and service when I called upon them today! Quick with the quote request, amicable, relatable service with a smile and handled the job very well. Hopefully I don't get locked out too often, but if it happens again, I know who to contact! Highly recommended! read more

Fantastic locksmith. I called because of the numerous positive reviews. I had a new front door replaced and bought new locks. The contractor who installed the door thought the lock was not manufactured correctly and spent a couple of hours at the house. Pasadena lock company sent nick to fix the lock. Nick was able to quickly fix the lock, and also installed a couple of new locks in the back. He was punctual, professional and knowledgeable. I also thought their prices were very reasonable. I will recommend this company to family and friends and will use them again if the need arises! Great experience! read more

No wait!! Keep these small mom & pop businesses open, shop here. Friendly and welcoming staff

Great lock shop near home. I went there 5 minutes and he got his job done. And that is fast and inexpensive. I will definatly go there if I want to duplicate my keys. read more

It is a Sunday afternoon, with 90 degree weather and my clumsy self decides to forget my keys inside my apt.. Well good thing Steve responded right away and came to my complex in less than 25 mins to my apt to help me unlock my front door! He saved my Sunday and he was quick! Thank you Steve, you saved my day!!! read more

This shop had the key blanks we needed and made them immediately for a fair price. Best of all, they all worked. That may not seem like much, but we had tried a hardware store that made bad keys, and other shops didn't have the Hyundai blanks. Kudos and thanks to the pros at Pasadena Lock Shop. read more

I can always count on the Pasadena Lock Shop for exemplary customer service and great pricing. In addition to having all the latest key fobs, the shop also functions as a unique resource for legacy locks and keys. If you're having trouble with an old lock, don't even waste your time calling anyone else! It's also fun to check out the shop's selection of beautifully designed vintage keys for jewelry and craft projects. read more

A+++ on customer service! I was in and out of there with duplicate keys in about 3 minutes! Highly recommended and my first choice when having keys duplicated. read more

So amazing!!! Was here within 15 minutes, 5 minutes faster than he said and gave me a great rate and a spare key. So grateful for his services as a college student. I got locked in my bathroom with the only skeleton key for the door breaking off in the lock at 11:30 and had class at noon, once I got a hold of him and gave him my address he was here. Seriously wonderful guy, give him a call if your in a bind or just want good and fast service! read more

Pasadena Lock Shop - Broken key and replacement that got me out in three seconds after almost two hours of prison!! - Keys & Locksmiths Near Me - Pasadena, California

I lost the keys to my mailbox and my landlord suggested that I contact my own locksmith. I requested a quote online from Steve and he was very responsive to all of my questions and emails. Steve came to my apartment at a time was convenient for me and was fast, efficient and friendly. He able to rekey my mailbox and my garage door in a short amount of time. Would definitely recommend Steve and Pasadena Lock Shop! read more

These guys are great!!!, After having a negative experience with Antrims, it was very refreshing to come in to this place, no attitude and they solved my minor lock problem right away, I did not have to leave my locks there for two days to come back and find out they had nothing about it. After all, all I needed was some cam locks that had an unusual pattern, one of the guys just got a file and modified and existing tailpiece, dont waste time going to Antrims read more

I came after I got half of my key broken inside my Toyota's trunk. The manager Andre helped me out. He knocked it the job in less than 5 mins. Only charged me $10 when some places wanted to charge me a minimum of $60-$80. Andre was very helpful. I saw him give advice to a few customers before me, telling them their options and even offering ideas to save them money. It's a good spot for a lock Smith needs. Thanks again Andre. read more

Steve rocks! I accidently locked self out w baby in stroller and dog to go for a walk and in my rush I forgot keys. It was hitting sundown and Steve came out in a flash and got us back in home within 5 mins. Gracias Steve! read more

Andre and Steve are the absolute best. If you need a locksmith and you are in the pasadena/Altadena and surrounding areas look no further. They came out to our new home on a Sunday and Steve was incredibly quick in getting the entire house rekeyed. I highly recommend! They were friendly, on time and fast! Thank you both for all of on your help this weekend!! read more

Professional & efficient service, and cheap - $2 for one house key copy.

Called them at 9:30am to get my main door rekey and by 11am the guy was here doing the job. Great job as well! Will use them again for sure.

I have to tell you I haven't done a review on this business but I sure should have I've used them for a few years now. Steve and his crew are ultra professional they are punctual they do exactly what they say they're going to do and they're reasonably priced. He has any lock you need to get they have access to all the key elements of lock and key services. Are use them to re-key properties and pick locks on multiple occasions. Recently I had to use his service for an eviction and he was early to the appointment. They travel to outside the pasadena area. I've done work with them in pasadena and Altadena. To me it's important to have punctuality, friendliness, good service, good product, and have everything be done on time and with quality. This business exemplifies that and has done so over many years. He even helped with a safe that was left at one of my houses when I moved in. I would refer his company to all of my friends. read more

Steve provided excellent service in replacing the handle set for my door. He responded promptly to my quote request and came out that morning. He did a temporary fix until we got our free replacement hardware in. Then, I just sent him a message via Yelp and he was at our place the next morning finishing up. I especially appreciated that he charged me for just one visit! read more

I used yelp quotes and got a response on a Sunday and they were here the next day to set up my new home with new locks. Great service, nice guys, couldn't be happier. read more

I needed to change two locks and have copies of keys made. It was easy and quick to set up an appointment and everything went smoothly and promptly. read more