1. Paso Robles Chevrolet

    1. Paso Robles Chevrolet

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    Paso Robles, CA

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    Paso Robles Chevrolet

    3.4 (130 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 3 months ago

    Services - Paso Robles Chevrolet

    Auto brake repair

    Auto engine repair

    Paso Robles Chevrolet Photos

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    Jeremiah S.

    This is review is long overdue. After months of searching for a truck, I finally found one on Autotrader. Only problem it was 3.5 hrs away, so it wasn't as easy as just stopping by to inspect the truck. I called and was immediately connected to the sales rep Santos. From here, he guided me through the entire process of buying the truck. I really appreciate the step by step thorough inspection process he provided too since I was not able to physically inspect the truck. He confirmed with his service dept the truck had no prior history of damages or repairs based on their inspection, and having this confirmation along with a clean Carfax report pretty much sold the deal. About a week or so went by and after all the inspection report and price negotiation, we made reservations to go buy the truck. Given this was during the height of Covid, Santos and his team ensured we conducted our transaction safely while abiding to all Covid safety rules. We were even given 1/4 of the sales floor to sign docs. Here we are a year later. I pulled a Carfax report to get an estimate of my truck, and it appears a "Structural Damage" report was added after I bought the truck. I was freaking out, like damn did they pull a fast one on me. I called back and spoke to the manager Bruce whom ensured me that there had to be a mistake on Carfax's end. I also spoke to Santos whom also confirmed the info on Carfax must have been incorrect. I reached out to Carfax and discovered there was an internal error on their end. They ended up removing the erroneous structural damage report. Long story short, the service Santos provided from the beginning went above and beyond. Bruce the manager was really helpful in regards reassuring me the damage report was erroneous and assisted to help if Carfax couldn't. For all of this, I wanted write here and express my gratitude and say thank you.

    Front entrance & my new Bolt!
    Michael W.

    Great dealership offering reasonable prices & great service! A lot of the dealerships in the Bay like to try and play games, especially with the car production shortage. I was fortunate enough to get a car from Paso Robles Chevy, where the sales consultant, Santos, was super friendly & able to be upfront & honest over the phone before going into the dealership. I really appreciated that, and he was able to find me a Chevy Bolt without having put in a custom order within just a day of me calling. The process was really smooth once I got there, and he had the car detailed & prepared right out front upon our arrival. We hopped in, took a test drive, & got the paperwork done! He passed us over to Mario, the finance manager, who got everything prepared quickly & thoroughly explained everything we were signing! All in all, easily the best experience I've ever had buying a car. I'd definitely recommend coming here to purchase a car, even if you have to take a little road trip to get here! It is a pretty drive

    3500 High Country
    Randy H.

    This place is exceptional! Highly recommend Adam in sales. He bent over backwards to help make buying my dream truck a breeze.

    This is just one window.

    Purchased my car on Saturday. They had said they were having it detailed and gas tank filled up before I went home. Come 6pm everyone is flying out of the parking lot while I'm waiting for keys. No worries it's a weekend everyone wants to get home. The sales guy left before me and so did the detail guy. I get in and the car not only hadn't been cleaned but the tank was not filled. Just purchased a cad would like for it to have gas before I drive home. So I let the sales guy know that night and he said he would contact me the next day to make it right. Well I get called on Monday by the service dept. Patrick to be exact. He apologized and said a detail should take 3-4 hours so no way was it detailed. I laughed and said yeah I figured. He scheduled me for today Wednesday for it to be detailed and a light to be checked that had come on. Mind you I have two kids so a little dirt in a car isn't much to me. But this car was dirty. Seats had dirt, m&ms on the ground, windows had finger prints. I drop off my car he tells me it'll be about 3-4 hours. Okay cool, I go home. I called for an update on time. I have a schooled aged child that needs to be picked up. I left a message. No call back. So I call again at 330 stating I called and LM no one called back and I needed an update he then tells me "it's an all day detail your car is about 99% done you can come get it but it might not be finished" LOL COOL. So I get picked up by their Uber driver so to speak. Sweetest man. To make a long story shorter, I get there and they can't find my keys, argued about if I'm suppose to pay for this $249 detail LOL. Finally get my keys after about 20 minutes and my car is still in the same condition. Dirt in the same spots, windows have marks all over, m&ms still under the seat. I will never recommend this place to anyone. Horrible horrible job. I don't really even believe my car was done when I called it was a cover because I said I need to come get my car with car seats in them. Honestly can't say much good about this. Really horrible experience. Let me just say whoever is detailing cars shouldn't be. Wish they could have handled this differently. Won't be recommending. Picture is of just one window they clearly didn't give a shit.

    My car has been in the service department for over a week now and I just received this email!!! Really????? Check your records guys....

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    2 months ago

    Ramiro is an absolute professional. Valued my time and it was a pleasure working with him!

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    4 months ago

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    Page 1 of 4

    Ask the Community - Paso Robles Chevrolet

    Review Highlights - Paso Robles Chevrolet

    The deal went smooth and we didn't feel any stress Adam was amazin things went quickly hassle free.

    Mentioned in 11 reviews

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    Smeltzer's Long Hair Car Care

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    We have taken our cars, a Honda Pilot and Infiniti G35, here for regular maintenance. Always a…read morequality job at a fair price and sensible suggestions for any other work needed. They have also been very helpful when we had a starting problem with the Honda. Took it in right away and fixed the issue (battery) by that same afternoon. Highly recommended!

    If you have ever wanted to meet an honest mechanic, I know they are rare, you need to meet Corey…read moreand his amazing wife Julie. I can't believe that I've lived in Paso/Atascadero since 2012 and it took our family this long to find them. Both Julie and Corey (not sure on spelling) are sincere, reasonably priced and just easy going people. A local tire shop was changing my oil recently and said that I needed to replace my valve cover gasket because it was leaking AND they also said we needed to replace the drive belt. I thanked them for their notification and asked them to please just change the oil. I then contacted Julie at SMELTZER and she was able to schedule me in to see her hubby for a second opinion. My husband and I took our car to have Corey look at it. He looked at the engine and found nothing wrong with it. I was shocked by two things, shocked by his honesty when most other mechanics would tell you what best benefits their pocket books- but I was more shocked that a local tire shop in Paso Robles that we have trusted for many many years would try to take advantage of their customers like that. They have lost a customer and SMELTZER has earned a customer for life. Thank you for being a good human and not seeing people as dollar signs Mr & Mrs Smeltzer. I am also a local small business owner and I believe in earning my $$ honestly and with integrity. It's good to know that integrity still exists in this small town, thank you!

    Paso Robles Chevrolet - car_dealers - Updated July 2026

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