Absolutely Incredible Service today 6/12/2026 at the Meadowvale Town Centre location…read more I was met by three professionals at the counter and whisked into my appointment right away. The X-Ray was quick and easy and the staff couldn't have been more pleasant to deal with. I truly wish Ontario's healthcare system worked more like this. Thank you to the three ladies for making today a painless experience.

Visited your facility on the 21st instant at 3.30pm and was quite…read moreoverwhelmed by the kindness & consideration afforded by the Lady conducting the Ultrasound, I believe her name is Janat ! I commend your choice of Staff, who are a blessing to those who are suffering health issues - especially our Senior Citizens ! Please keep up the good work - it means a lot to US ! THANK YOU !

My son had a rare form of facial cellulitis and they got him in quickly despite being really busy…read moreand two of the wonderful doctors there conferred and immediately sent him to Saint Mike's where he was put on intervenous antibiotics for three days. Had hey sent him home with oral antibiotics I don't think he would've made it. They saved his life. I will forever be grateful to these doctors. Oh and did I mention the lovely ladies at the front desk? Their voices always sound like singing birds. I love listening to them in the background. They obviously love their jobs and are all friends. I have yet to see them in grumpy moods

This is disappointing! I would never leave negative reviews! Never! But this has to be documented…read moresomewhere. Before anything, let me be fully clear, Doctors/ Physicians in the clinic are amazing, I am with my family doctor from a long time, however the admin team has been a nightmare. I underwent surgery in March 2026, which lead me to be bed ridden for recovery till May 2026. I lost my job, my OSAP went into overpayment, I am under extreme financial hardship and I was attacked racially on the streets of Toronto. I was recovering, hence could not make it to the appointments, when asked about it, I was told about "policies" and "fees" I must pay before I see my doctor. I gently asked to waive it OR allow me to delay the payment till I am capable of giving it / do it in instalments. It was relayed to my doctor as I am asking to waive fees and I was informed it cannot be done. The email had issues lines up, I was looking to get my doc to fill in some forms, insurance/ hardship related, I was told how much that would "COST". I had to leave it on the side. I received an email saying I am no more on ROSTER because I missed appointments! I was genuinely taken aback. My psychiatrist had stopped the practice, so my files was being transferred to family doctor. Admin team at UHN did it, honestly, multiple times. It never reached my doctor. During my current hard time, facing depression, anxiety, adhd and an attack because I am a different race, with no money, poor credit fighting to get a job, I started overcoming my issues. I asked again for an appointment, because UHN confirmed that I was still with this clinic, they replied with "policy rules", "admin fees"! I have an entire email chain! The admin from UHN helped me with getting the records, and I PERSONALLY SENT THEM! My doctor understandably could not read everything because there were more than 200 visits to be read! So from whatever time I was a patient of this clinic, UHN did send the records, and they NEVER reached my doctor, until I had to find a way to provide it to them! Finally after asking for an appointment I finally got one last week, I finally saw my doctor and we had a plan, from the conversation I noticed he was relayed with selective information, and when he said he supports the admin team, I reassured him I understand policies and why you are supporting them, however, my MAIN CONCERNS have not reached you! Me and my doctor had a plan, I requested for one of my forms to be signed on Friday, according to clinic "policy" I was late with the email so they were going to answer me next business day. Monday has passed by, Tuesday is almost coming to an end, and I am ghosted yet again! It is extremely hard not to take this personally, I have been clarifying asking giving feedbacks in a real positive light whenever possible. BUT THE ADMIN TEAM HAS ABSOLUTELY NO EMPATHY! WORST EXPERIENCE OF MY LIFE DURING MY OWN ROCK BOTTOM! I have a steady rapport with my doctor, so I cannot even go anywhere else, but to get to him, THIS HUGE HURDLE is just an impossible task! And get it right, they are VERY RUDE with their responses too! I am extremely disappointed! Isnt this the care team I can rely on when I need support? Apparently not! Very very displeased with the EXPERIENCE!!!!! I wish I could give NO star or a half STAR, and again, THE DOCTORS ARE GENUINELY GREAT! Also, I myself am an internationally trained DENTIST with 5 years of experience, now pursuing healthcare research! Never in my life I would have imagined a team who cares nothing about the people in need! I really feel sad that I had to approach them time and again, making my hardship/struggle feel like an inconvenience!

So far I have been to this clinic a few times this year. Each time I booked an online appointment…read moreand was seen on time by my doctor. Receptionists had my note/prescriptions ready straight away after I had my appointment.

Had my first appointment in this clinic with Dr Basma. She looked friendly but was clearly in a…read morerush. Didn't have much time to listen to my concerns and conditions. Once she was done with her questions, she stood up and headed to the door immediately, so ready to leave. Had the rest of the conversation and inquiries with her standing between her desk and the door. She answered most but not all of my questions. But I didn't want to continue the inquiries anymore anyways, because her posture and responses made me feel like I was wasting her time. I'm not sure what to feel about her asking "Why would you?" several times to my conditions, to my past experience, even to just a piece of information about women's health practice that's not done in this clinic but commonly done elsewhere. Because I didn't feel much listened or attended to, I'm not sure whether I would feel safe to come back again if I have other women's health or sexual health related issues. But maybe this was just my unfortunate personal experience. *Appointment was reserved for 20 minutes. Total time spent with Dr Basma was about 10-15 minutes

During my dr visit, they told me to wait in my car and didn't bother to call me like they said they…read morewould. I waited two hours to hike calling in to remind them I'm there. Then they sent me to get a bunch of tests. I booked a phone appt to get results and never got a call back.

Dr Raut is amazing! He is so thorough, never makes you feel rushed…read more Can't say enough about this warm, compassionate physician.

I went in for a walk-in visit because of a lingering cough and almost cancelled since I was running…read morelate, but they still fit me in. Everyone was easy to talk to, and the appointment felt much more personal than I expected.

The worst one. I would go here only for extra emergencies, if you have some skin problems don't go…read morehere. I asked both male doctors to give me a direction to dermatologist and they didn't proceed. "Let's see what the cream does" they were saying for over 2 years and of course it didn't help. He wouldn't care much about my health, rather than his timing. Disgusting attitude. One doctor said it's this disease, other says the other one. Hilarious.

Hi and Good Day to staff:…read more I am writing a review of this hospital since I have been very rarely in the last 10 years. I had to get treatment yesterday and, the staff were polite and, it has not changed much since Covid-19 and, it has not changed much. I was there for more than 6 hours and, I had to speak to a doctor after almost 6 hours-I had not been there for treatment very sparingly over 10 years. I know of a staff member who has been employed more than 15 years. I am impressed by the staff and, their kindness and, I left feeling a lot different and, I told the doctor that I was not sick. I had to speak with 4 doctors and, it went well as it did with the nurses. Keep up the great work team!!. A special thank you to the Special Constables-Errins, and, Boretta.

Brought my dad to Sunnybrook emergency with a doc referral for eye clinic…read more The emergency was quite a long wait only 1 person working at Triage. Then we we went to eye clinic the window was closed not open need to knock to ask a question Even at emergency the gentleman to show us eye clinic was not familiar he said to take elevator to first floor then turn right after exit but it was turn left