Store has quality furniture, but one thing I keep coming back for is the fact that my account…read moremanager Oren always there to help, answer any questions and to point out any sales available. I don't feel pressured or sold to, and that's how a good sale person that truly looks out for their customers should act. He is very pleasant and personable. On our last purchase he went far and beyond to educate my wife and I on the inventory which resulted in us getting a great deal on 2 chairs. Anytime we are looking to purchase another piece of furniture I make sure to first reach out to Oren and visit the store for any deals. Thank you Oren. Will shop again.

My husband & I moved into a new apartment in October of 2022 &, ever since then, replacing our…read moretoo-small dining room table (& chairs) has been high on our list of priorities, but finding one that we liked & that fit our space took years. That's why we were so excited to find a set at Arhaus that we liked. This would be my first-ever dining room table/chairs purchase EVER--I'm 54, but have never had a space large enough to merit one--& our first one from a "nice" furniture store. * 05/28: Order placed w/ an expected arrival time of mid-late September * 09/17: Right on schedule, received an email that the order arrived & would be sent to a local delivery hub on 09/24, at which point they would call me w/i 5-7 days to arrange delivery * 09/23: Instead of receiving said call from local delivery hub, we got an email from Arhaus saying that they were "unable to fulfill our oder for the chairs--so, after four months of waiting & confirmation that they were coming soon, we were S.O.L. with no explanation. Naturally, we scoured the internet to find different chairs (from a different company) that would go with the table--or a completely new set to start over from scratch with--but came up short & wound up ordering the only other chairs that matched the table that were literally twice as expensive. All we were offered by way of compensation for *their* error was 10% off the reorder...& that was only after I pressured them. * 09/25: We placed the order for the chairs that were twice as expensive & told that there is no way that they can expedite our order, so we would not have them for Thanksgiving, but *maybe* by Xmas. We also requested that the table they did have be delivered to avoid its going missing, as the chairs had. I was told the table would be delivered 10/03. * 10/13: The company that handles Arhaus deliveries told me that they had the chairs--the ones I'd previously been told were missing--& the table base, but not the table top...in contradiction to what I'd been older on several earlier occasions. The right hand did not know what the left (or even itself) was doing. After contact Arhaus, they confirmed that the delivery company did have the entire table (but the chairs were still MIA). * 10/18: Table that was meant to have been delivered 10/03 was delivered. * 11/12: Arhaus emailed to advise the (new) chairs, which were supposed to arrive mid-December "[had] experienced a delay due to unexpected circumstances," but no information as to how long of a delay was provided. I telephoned Arhaus no fewer than four times to inquire as to the nature of the delay--had the new chairs gone missing, too?--& the new expected delivery date. Each time, I was told they would look into it & get back to me...they never got back to me. * 11/25: Surprise, surprise! The new chairs are ready--I guess they weren't delayed, after all--& were beginning their two-step delivery process. Delivery was scheduled for 12/09. * 12/09: I was given the window of 3:00pm-5:00pm, told my delivery was expected between 3:20pm & 3:50pm & given a link to track the process, which I looked at first at 3:00pm; delivery window was still 3:20pm-3:50pm, but they were on delivery #6 & I was number 8, so I knew that wasn't happening. As time passed--3:20pm, 3:50pm, 4:07pm--& I saw that my window was now in the past & they were still on delivery #6, I called to confirm as to whether it wold still be coming today. Long story long, they arrived shortly after 5:00pm. In conclusion, while I love Arhaus design & quality, I will never order anything from them, again, as they have major supply chain & customer service issues that need to be addressed. Maybe I'm just a gap-toothed hillbilly from WV living in the big city, but it shouldn't take six months & become a part-time job (for the customer) to get a table & chairs.

A quick shoutout to the team at RH Paramus and RH Corporate for outstanding customer service…read more I purchased a dresser four days before Memorial Day, only to see a 10% clearance sale launch two days later. When I reached out, the store manager and corporate team stepped up to honor the discount retroactively even though all items are "final sale". It's refreshing to see a brand back up its premium status with premium service and actively protect its customer relationships. I'm thrilled with the quality of the piece and highly appreciate the team's empathy.

I learned a lot about our RH outlet at this location, but the hard way because the storage bed I…read morewas going to purchase was sold the night before and was not updated in their internal system in time. Tips -so definitely call advance to confirm they still have furniture before making the trip. This location is an old department store so this is the largest showroom in NJ. They have 2 floors with second floor is all outdoor furniture. They really don't get a lot of storage beds but get two deliveries a week on Tuesdays and Fridays.

Like many small family business, the wonderful folks at Bergenfield Discount Furniture have…read morestruggled mightily during the COVID pandemic. We had gotten rid of some very old furniture and were looking for a couch. We saw an ad on Facebook Marketplace from them and noticed a couch that we liked. My wife reached out to the owner's son and we decided to visit their showroom. We parked in their parking lot and went in. We were pleased to see a clean showroom with nice selection of quality furniture displayed. The owner came over and we told him what we were looking for; he showed us a several loveseat and couch sets and urged us to browse and try them out. After a little while, we found a smart-looking comfortable black leather recliner couch and loveseat set that we really liked. He gave us a great price and three days later, right at the promised time, their truck pulled-up and our furniture was delivered with the owner, his son, and an associate setting up our new furniture, even moving around some of our furniture to save me some time and sweat. Small family business need customers, especially during and after COVID. If you need furniture give these fine folks a call. You will receive great personal service and feel their burning desire to make you feel special. Thank you Bergenfield Discount Furniture!

Bad service. The old guy with the thick eyebrows is nice until you pay. Very nasty attitude once he…read morehas your money. On top of that, when they deliver, they do a bait and switch, giving you a cheaper furniture that looks similar, while they keep the most expensive one (the one you chose) hoping you dont notice. Thankfully I didnt trust them and noticed this. They do this to make more of a profit at your expense. He'll act like he's not familiar with the delivery guy and delivery charges, charging a low price for delivery then raising it later on. Turns out the guy is his son; it's a scam.

This place lives upto its name of Little Japan, because you really get the feeling of walking…read moreinside a Japanese store. It's a big of store, full of all kinds of products, few thousands of them. They have the Japanese plates and cups, decorative items, samurai swords, chopsticks, anime characters, dolls, snacks, hats, apparel, stationary, gift items and decoration goods. Apparel collection wasn't that good, ceramic, decorative and stationary items were the best in my opinion. The prices are decent, but little higher compared to dollar store items, probably because these are imported goods. The aisles are tiny. Need to walk carefully, especially in the ceramics area. It's mostly tidy. Different sections of the stores have associates helping customers. The checkout line was long for us. Took us few minutes to get to the register. They also charge additional fees for credit card that is posted right in front of the checkout counter.

All sorts of models, stuffed animals and other popular Japanese items. The front area has several…read moreslippers and tshirts and the back has more blanket style items. Off to the right there are several different styles of china if you are interested in those items.

This is a huge store in the Riverside mall. On the first floor they have the dining and living…read morespace goods. The second floor is much larger. They have beddings, quilts, towels, home furnishings, kitchenware, couches, and so much more. There's a sale section on the second floor as well. The store is so nicely organized, bright and clean. There are checkout counters on both floors. Multiple associates are available around the store helping out customers with questions and trying out products. This was my first time visiting the store. I was looking for a particular comforter in the store but it wasn't available. Checking around the whole space, I felt the store had smaller collection than the website. Nevertheless I had a good time walking around the store and getting a feel of different products. Since it's Pottery Barn, everything was very pricey as expected.

Horrible customer service and horrible furniture quality. I attempted to leave a review on the bed…read moreI bought on the PB website only to realize they don't even have reviews anymore probably because they know their products would get poor reviews!!!! I ordered the Carmel Upholstered Bed, Tall Headboard, King in stores. With the White Glove delivery fee and tax it ended up costing just over $2200. I received it poorly built with corners misaligned and so much empty space and no wood on the base. When my tempur-pedic mattress went on top of it there were horrible gaps on rach side of the frame full of exposed wood and air space. The holes in the corners were large enough to sit my hand and foot in. I went back in stores to request a return and refund. First off customer service is horrible because they just try to gaslight you by attempting to blame it on the mattress probably being the wrong dimensions. A case was opened up and over the next few weeks I was on the phone with PB. I also was told to send in pictures and videos with dimensions. I'm almost 39 weeks pregnant. But my husband and I hunkered down and took all the requested photos and videos and I emailed them in via google drive. I wouldn't go through all these measures unless I was extremely dissatisfied with the product. I wanted the bed picked up on top of a refund because it is a sight for sore eyes. The build/quality is worse than if I had bought a bed frame off of Amazon or Ikea and built it myself. It definitely was not a $2200 bed frame. It is a regret purchase and even if I was offered it for 50% off I wouldn't take it. After wasting all my time, PB emailed back initially stating they would request refund, THEN emailed back a week later denying my refund and suggesting I call the San Francisco office. Kathryn who I was corresponding with didn't even bother to provide it in the email, and instead said I could search it up online, AKA google it. All this to say the customer service is HORRIBLE. They don't care about customer satisfaction and they were rude about it, simply gaslighting you trying to tell you "this is how it is". I am attaching photos of everything and warning people to not spend your precious money on horribly built furniture from here. You are taking a risk and if you end up hating it you will have wasted money and will end up stuck with the furniture. I am now stuck with the ugliest and lowest quality bed that I wasted $2200 on AND I wasted weeks of my time! What is truly the point of a customer service department if not to resolve customer concerns?

I had such an amazing experience here! I've purchased our bedroom sets, living room, and dining. I…read morecouldn't be happier! Everything was exactly what and how we wanted. Lourdes, and Tareq helped us make our selection to fit our needs and budget and they went out and beyond. Thank you so much Adora.

Furnished an entire 1 bed apt from Adora in Hackensack. We researched everywhere starting from…read morebobs, ashley, etc... we found really good selection and variety in adora from several catalogs they have. You can get items in your style and price here. And the quality to price ratio is better than other stores. I personally checked similarly priced items in adora and other stores and the quality at adora is better. After the delivery of our furniture, we are very pleased with the quality so far. Tariq and Tito were friendly and great to talk to. One should definitely visit this store and check it out.

Lazzoni's furniture is strikingly beautiful, crafted of the highest quality with the finest…read morematerials, and simply world-class. One of their modular sofas is the centerpiece of my living room, complimented by all who enter. The only thing to match their products are their customer service and interior designers. I had the pleasure of working with Lilly Nilufer Talay, who was tremendously helpful, always accommodating, and whose sales and after-sales services exceeded all expectations. I was also thrilled to work with Hasan Basri Bicakci, whose artistic eye is unparalleled. Lilly and Hasan are simply the best!

We just order some furniture pieces for our home in the San Francisco Bay Area. We previously…read morefurnished our entire apartment in NYC from Lazzoni and was so happy and impressed with the service and quality of the furniture (gave them 5 stars). So we ordered again for our home in California....and they again came through with flying colors. Beautiful furniture and quality and the delivery team really was above and beyond "white glove service"!!!