Positive experience from start to finish. We were dissatisfied with the quality of products…read moreavailable at other larger chain retailers, prompting a search that led us to Ferguson, a decision we are pleased to have made. The showroom is impressive, boasting an extensive selection and expertly designed vignettes. Throughout the process, we received exceptional customer service from our rep Hanna. If you are looking to remodel or update your appliances I highly recommend exploring their offerings.

I dropped in because I was in the area and planning my bathroom remodel. I wasn't dressed…read moreparticularly well so was apparently dismissed The receptionist greeted us and said she would find someone to help us. We were simply ignored from then on. I guess I didn't look classy enough. Lol. They have no idea what they missed in sales.

I visited Ideal Lighting, on the recommendation of my contractor, in search of light bulbs for a…read morestring of lights. The salesperson, Jody, after searching and realizing he didn't have what I needed, suggested another lighting store and even called to prevent me from making a blank trip. After that store didn't have it either, he suggested going online. I did find the bulbs online and am thankful to Jody for saving me wasted trips and lots of time. He should be the poster child for good customer service. Thanks, Jody!

From the owner: Ideal Lighting Inc. has been providing New Orleans area customers with the highest quality lighting…read moreproducts since 1997. With over 25 years of knowledge and expertise, we pride ourselves on unmatched customer service. Come visit our showroom to find the perfect light bulbs or fixtures to suit your needs.

This place is a dump! The website and pictures are totally misleading. There is no showroom. There…read moreare a few broken , dirty, dusty chandeliers among styrofoam boxes of half-eaten food with a very large owner stuffing her face among the junk

Web site listed is completely wrong-its for a big store not in NOLA! This place used to be off…read moreMagazine but now on Jeff Hwy. They have great antique lamps and chandeliers and lots of parts, but it's NOT fancy. They fixed my grandmother's oil lamp we had made into an electric one. I had no hope anyone could do it but they did!

One of the many things I love about New Orleans is the gas lamps that you see throughout the city…read more They are so enchanting with their romantic flickering flame. All these beautiful, iconic lamps are made in the city by Bevolo, which is the oldest and largest manufacturer of these hand-riveted copper lanterns. The company was founded in 1945 by Andrew Bevolo and is still a family-owned business. The copper is mined locally, and each lamp is expertly crafted by hand. You can watch the coppersmiths at work at their showroom located at 318 Royal Street, which is also a museum. Even though the gas lamps are their most popular sellers, they also make chandeliers & sconces. A few years ago, I ordered two of the Original French Quarter lanterns for my home in Los Angeles. Unfortunately, due to earthquakes I wasn't able to install the gas version, so I had to get electric. I was able to find light bulbs that replicate a flickering flame. The salespeople, Kayla Bossi & Brittnee Ulmer were friendly and helpful. My lanterns were carefully packed to protect against damage during shipping. The quality of the craftsmanship is superb. I absolutely love them. They make me smile when I walk in my front door because they remind me of my beloved city, New Orleans, where my heart lives.

We purchased 4 gas lamps, two with the safety shut off thermocouple. We have had to replace the…read morethermocouple approximatly every 3 months over the course of the last 2 years. Bevolo has been good enough to provide free replacements but there seems to be a flaw in the design. Save the money and go with the simple valve.

We purchased a replacement mailbox from this company in 2013 after ours (which had been there with…read moreno issues for 13 years) was hit by a truck. I've had to glue the numbers back on several times. Now I have problems with the clasp that holds the lid closed. I purchased the kit from Lowe's to fix it, but the screw holes are stripped and Gorilla glue did not work. Unfortunately, I did not know who did the replacement until I found the receipt yesterday. I contacted the company today and was told that they don't do repairs. I asked if they knew someone who did and they could not give me anyone. I was asked when the box was installed and told that they can't do anything for a "six year old mailbox." I asked to speak to a manager, was placed on hold, and hung up on. I just want to know how do you not repair your own products? And since you do not repair them, how do you not have a list of repair services for your product when something goes wrong? And it is normal for your products to stop working after a certain period of time such that you don't cover them after "six years?" I look up and down my neighborhood and see similar boxes without the problems I've had. I will not be buying a new mailbox from them.

I paid in full for my facet set to be ordered from some place else on a Thursday. I called on…read moreMonday and had to leave a voice mail asking about the faucet and please return my call . Never happened. ! I called several days later to be told my salesperson is busy and would like to leave voicemail. I said I would not ! My previous voice mail was not returned. I needed to talk to her . She returned my call several hours later. I ask her about my faucet set and if it had come in ? She had forgotten all about it . Once she had my money she could care less . She had to call the business in Texas to check on it . She returned my call to tell me that it was still sitting on their que what ever that was and it would take several days to be processed and sent out . I informed her at this time I had not had running water in my kitchen for 2 weeks and her Comment was Oh My Goodness! Not I am sorry for not staying on top of this . Not for keeping one of those little Post a notes as a reminder that a faucet has been ordered and I need to monitor this . Sorry, I have not stayed in touch with you to keep you in formed . Sorry that I did not return your call . My plumber happens to be Lenny's Plumbing on Transcontinental and when I call them they return my call in a reasonable amount of time . Their work is excellent and reasonable. I will never ever use Southland again because of that one sales person. She made me feel so insignificant and unimportant. Infact , I didn't need most of the parts according to my plumbers that installed the faucet and sprayer . They used their covers to plug the 2 holes I would not be needing .

Southland is everything a big box store isn't, intimate, with exceptional service and an…read moreunparalleled selection of mid-range to high end plumbing fixtures. We've now used them twice over the years for kitchen and bath remodels. April, the design consultant with whom we worked, does an outstanding job of reviewing your project and helping you select exactly what you need. I'd recommend calling ahead to schedule time with her or one of the other designers, but feel free to walk in as we did.