First time in a Kanken store, although my daughters have been living their backpacks and products…read morefor years. Large assortment of styles, colors and products. The staff was incredibly helpful and friendly. Ended up getting my daughter a clip on water bottle holder and pencil case. They also reminded me of their guarantee if my daughter has any issues with her current backpack or accessories. Love this place!

incred rude staff, seemed anno that I entered (empty of customers) store. the young woman…read morebegrudgingly ahowed me the gear I asked about, while the man stared at me in the most unnerving manner. was too creeped out to try anything on.

I do not live here, but was traveling for a wedding and in need of clogs for my surgery rotations…read more The owner was so kind and patient! She brought tons of shoes for me to try on and ultimately I ended up with a lovely pair of maroon Sanita clogs. I have worn these clogs every day for the semester and I was able to stand long hours even while pregnant. They are truly water proof, very comfortable and anti-slip. I highly recommend shopping here to support a local business and to ensure you are purchasing a high quality shoe.

I regret to say I share in some of the past visitors' terrible experiences. I used to shop here…read moreregularly (for the last decade), and it was a seasonal treat to go there. This year, after orchestrating a rare visit to town from my mother (who has dementia): I thought I would take her there and get her stocked up on Fall socks. Because she has memory issues, she can get a bit confused, so I had to model a pair of socks for her, and had gathered the ones we'd chosen to buy in a pile near the cash register, when suddenly I heard the owner (who I thought knew me as a valued customer) start shouting at us. She called my startled (elegant, fragile) mother "Gross!" and said "Get out of here! You disgust me!" (this was in front of 5 customers, who were also trying on socks and shoes). I informed her that I had intended to buy the socks and that my mother was ill, but she continued shouting and humiliating her and insisting we leave. I told her her behavior was unethical and shocking, and that I would never shop there again. And I would urge any future customers to do the same.

4.5 stars champions has been a neighborhood store for as long as I can remember. It's a smaller…read morestore, but the staff is really helpful. I came in at the end of the hockey season and the stock was pretty picked over at that point. Plan to shop at the store early in the season of whatever sport you play to get the best selection. Prices seemed pretty standard. I bought a hockey stick that was too long for me and they kindly cut it down for free. I was able to find some of what I was looking for, but had to shop elsewhere for other items.

You know those stores with the super friendly and chatty (often cute) salespeople that just make…read moreyou feel good about being you, while selling you too much stuff, even though you were happy to participate? That's not this guy. The owner is old school: direct, unchatty, and honest. He tells you when you don't need something - actually preventing sales. He helps you avoid the Amazon-too-many-choices problem by stocking ~ 2 choices for shoes and often 1 choice for other products (this actually can be helpful - no need to weed through hundreds of fake reviews). He gives you what you need and you're done. Here's a typical experience (after multiple visits): me walking in smiling and chatty. I ask for XYZ. He - not smiling and not chatty - gets me XYZ with minimal fuss and fanfare. I check out. That's it. Prices aren't too bad and it's nice to go someplace local, where he has what you need and you walk out with what you need and sized correctly. If that sounds good to you, and you don't require long, pleasant conversation, go here.

Great selection but I received very poor customer service!! The lady helping me was not only rude…read morebut made me feel like I was inconveniencing her after asking for help.

Steven saved my life! I got two pairs of shoes shipped by an online dance shoe store, then a third…read morefrom a department store, but with 5 days until my daughter's wedding it was Teddy Shoes that saved the day. Perfect ballroom dance shoes for the wedding. Loved being in the old time dance shoe store. I felt like I went back in time when salesmen used your name and searched for that perfect pair of shoes up on a ladder. I want to go back just to wander around the little shop and feel like a kid again buying my tap and ballet shoes. Oh, and when I'm done pop next door to browse the vinyl records. See you soon Teddy Shoes. Never leave!!

The staff is absolutely amazing. I am from 1100 miles away and just had another retailer tell me…read morethat they could not get me the pants I needed for the groomsmen in my wedding. In searching for someone who sold Tommy Hilfiger suits and could help, Milton's came up as one of the results. Taking a chance, I called the Chestnut Hill location and talked to Joe, who was filling in at the location. Let me tell you, for someone who is in full panic mode to talk to someone as knowledgeable, calm and willing to help was a God send. Joe took the time to listen to what I needed. He helped me with finding something that would work for the groomsmen and went above and beyond to make getting them shipped to me easy. I also spoke with Tim, who was friendly, knowledgeable and a tremendous help. Today, retailers of any size seem to be so focused on the amount of the sale to increase profit, they forget about what the customer actual needs. Milton's is not like that in my experience. They helped a guy from over 1100 miles away that is only going to spend $300 dollars like he was the most important customer. Thank you Joe and Tim, I appreciate more than you.

Can't be beat for ease of purchase of men's wear. Good quality, good service, good pricing and good…read moretailoring. I needed a lightweight suit for a summer wedding... bought the first style / second size I tried and was done. Tailored on time! Easy purchase of dress shirts, too. Milton's has been my go to for decades.

I have to give appreciation to the service I received today. I should have asked the name of the…read moreolder associate who helped me w a helmet for my son. Unfortunately the shop didn't have the size we needed but he gave me very helpful knowledge on brands, safety and other places I could buy one. He didn't have to that. I would have preferred to give him my business but I was able to buy a helmet he recommended at a local bike shop. I am not skater but my observation of the clothing and shoe selection is that it's stylish and well curated. We will be back to buy some clothing another time. Thank you again!

Love this place such a vibe good prices but sad they moved locations :( the workers were super…read morehelpful so service was great and they had an amazing selection def recommend going !

Went to get my jacket waxed! They did a great job, called me as soon as the jacket was ready the…read morenext morning (about 1 or 2 business hours) and gave me back my jacket in the same condition but much better waxed. Staff was kind and attentive, service was fast.

Walked into this store August 20, 2024 in the early afternoon. Walked around the store three times…read more During this time, the two young female dingbats behind the counter were more interested in talking than helping anyone. A few more people came in and they just stood there taking. Never again will I shop here. I went nextdoor to Patagonia and gave them $600 for the items I needed. Get a clue Fjällräven. In order to sell your overpriced garbage, it might help if you hired people who can interact with potential customers. These two were flat out pathetic.

I'm a bit surprised by the negative reviews, I've had only positive experiences. Having bought…read moreshirts, sweaters, and sport coats from Andover Shop, all are of outstanding quality. Furthermore, I've always received highly knowledgeable, precise service. For example, one shirt I wanted to purchase was full cut and they advised me not to buy the item because the fit wasn't right. Few shops today are so high integrity, most prefer the quick sale. The prices are not that high when you factor in the quality of the items and the expected number of uses: the value proposition shouldn't be compared against fast fashion.

I was in the Andover store in August and found the quality of the shirts…read more not up to other high quality outlets such as David Donahue. I expect better cotton shirts to be thicker material and finely trimmed. Also while there I checked out the woolen material for suits - just not quality. I did buy a winter shirt on sale which was nice in fairness.