Excellent consultative sale to help me find my first pair of running shoes! Also quick to help me…read moreout when my first pair had a cosmetic defect.

Tai was very helpful with helping me find the right shoe! Highly recommend for anyone looking for…read moregreat guidance.

I think this is a great location. Right in the heart of Harvard Square and a pretty spacious layout…read morethat is easy to navigate and see what they have in stock. Employees were super nice from giving recommendations for items based on what you're looking for to checking stock for other sizes or colors options. They do have a pretty solid variety here across their inventory for men, women, and children. If they don't have a particular item that you're looking for, size, or color, they can help you order it to have it be delivered to the store for pick-up. With the Patagonia brand, returns and exchanges are also easy. They want you to be satisfied with what you are getting, which I love about the brand. Good quality and especially during seasonal sales, would recommend exploring!

This place is awesome. Quick service, good value. Patagonia is the best brand out there. It's…read moresustainable. And this store has great selection and is uniquely located.

First time in a Kanken store, although my daughters have been living their backpacks and products…read morefor years. Large assortment of styles, colors and products. The staff was incredibly helpful and friendly. Ended up getting my daughter a clip on water bottle holder and pencil case. They also reminded me of their guarantee if my daughter has any issues with her current backpack or accessories. Love this place!

incred rude staff, seemed anno that I entered (empty of customers) store. the young woman…read morebegrudgingly ahowed me the gear I asked about, while the man stared at me in the most unnerving manner. was too creeped out to try anything on.

Love that this running store is operated and run by actual runners who know what they're doing…read morebecause they are masters of their sport!! Great selection, great advice and knowledgeable staff.

All I want to say is Finn from the Newton store is the best! He helped me take care of my order…read morewith haste and enthusiasm. A-1 customer service. S/O FINN!

I am so torn. I like Rimowa luggage. If the place is open, the staff is usually nice. Store hours…read morethough are a best case scenarios guess and not true opening hours. On Friday, July 5th 5:45 I encountered a locked door (well inside the regular opening hours). This was the third time in a year that I went to Harvard Square in vain. Occasionally I need repairs. Leather World seems to be the only Rimowa option around Boston. A half dozen repairs were done okay, but not always on the first try. Often they leave glue residues inside and never make an effort to remove dents. I had repairs done in Frankfurt at the the airport and in Beijing with much better results.

This store has beautiful, high-quality luggage that I dream of being able to afford…read more Until then, it has plenty else that is useful: every kind of travel adapter you could possibly need for traveling to any country in world. Savvy-traveler items like a money belt; a clothesline for stringing up in your hotel room so you don't have to bring so damn many clothes or overpay for hotel laundry service; the world's best-engineered travel toiletry bottles (won't break or ooze open in your suitcase; you'll never need to buy another set after buying these). The staff is friendly and knowledgeable. The last time I was there, a salesperson talked me out of buying a voltage converter so I could be prepared for every possible scenario on an upcoming trip, and told me that almost all electronics made within the last 5 years have built-in converters. Talking me out of buying things I don't need--now that's a store I'll go back to.

I would wholeheartedly recommend QRST Custom Printing. I had…read morea tricky job (photo printed onto tee-shirts). Customer service was outstanding! They checked in w several suggestions about overcoming fuzzy photo issue. Cynthia went out of her way to make the job come out great and to get it to me on a tight deadline. Great work. Total professional.

These folks are the best. Had an embroidery task and they surpassed all expectations. The completed…read morework, communications and flexibility were all top notch.

Such a great experience ordering from these people! Large selection, great customer service and a…read moregreat range of pricing options. We ordered embroidered fleeces, the embroidery was well done and the order of twenty eight was ready in 3 business days!

From the owner: All Brands for All Seasons…read more The Action Apparel team brings over 50 years of experience in the uniform and corporate apparel industry. Allow us the opportunity to enhance, update or create your corporate image utilizing our state of the art embroidery and screen printing capabilities. Action Apparel was created to be a single source provider for all business apparel requirements. Whether your needs are for industrial uniforms, heavy duty work wear, sportswear, outerwear, FR/ARC Flash, Hi Visibility safety apparel, security uniforms, or for today's business casual look, Action Apparel has it all!

What a beautiful store right under the New Balance HQ. It's massive with all New Balance shoes and…read moreapparel as well as places to sit, fancy fitting rooms, and shoes from American athletes on display. It's inspiring!

This flagship new balance store is pretty big and it is conveniently located by the NB…read moreheadquarters and the NB track! It has a variety of sneakers and clothes. The staff are helpful. Just the location is a bit out of the way. Easiest way to get here is by the commuter rail going to the boston landing stop and then walking a block or so.