Went into the store because it looked cute from the outside. the sales lady behind the desk asked…read moreif I was looking for anything in particular. I said I was browsing. Then she immediately told me I had to leave my tote bag by the side of the desk (out in the open.) I didn't want to do that because A I had just bought a new jacket across the street, which was in the tote bag. And B there's no way I am leaving my tote bag out in the open like that for someone to steal it the minute the sales person leaves the desk. Also treating your customers, the minute they walk in the door, like a criminal simply because they are holding a tote bag, which hello most people do today instead of using in store paper bags is not good customer service to say the least. And then telling them to just leave the tote bag sitting in the open unsecured is crazy. Would they pay for my new coat if someone stole it? I get that shoplifting is a problem but treating a potential customer with this broad brush approach isn't the solution. I've gone to many shops and stores and never encountered this policy. I may have bought something in there but I was so turned off by this rude and condescending approach that I just left. MUJI across the street never once asked me to leave my tote bag because they were afraid I might steal something. They were all super friendly and nice and even let me bring my tote bag in the dressing room after counting the number of items I was bringing in.

What a wonderful and unique selection of items! They have pretty much anything you could desire for…read morea night out! And they've been around 20 years! I met Brooke when I was a student at northeastern!

Went to get my jacket waxed! They did a great job, called me as soon as the jacket was ready the…read morenext morning (about 1 or 2 business hours) and gave me back my jacket in the same condition but much better waxed. Staff was kind and attentive, service was fast.

Walked into this store August 20, 2024 in the early afternoon. Walked around the store three times…read more During this time, the two young female dingbats behind the counter were more interested in talking than helping anyone. A few more people came in and they just stood there taking. Never again will I shop here. I went nextdoor to Patagonia and gave them $600 for the items I needed. Get a clue Fjällräven. In order to sell your overpriced garbage, it might help if you hired people who can interact with potential customers. These two were flat out pathetic.

Had a great experience at this Nike store in The Street. My mom and I popped in to check if they…read morehad a specific pair of shoes she was looking to buy as a gift for someone. The staff were all so nice and knowledgable, and they were very attentive from the minute we walked in to the moment we left. The guy helping us checked their inventory and sure enough they had the exact shoe, color pattern, and size my mom was hoping for. A win for us for sure!

Atrocious customer service. From now on, I'm going to other stores like Heartbreak Hill or just…read moreordering things from Nike online. Came here when they supposedly opened at 10 and watched through the window as the staff were chatting and having a great time. Apparently, only one of them carries the keys to the front door at any given time so even if there are customers waiting to be let in, well, too bad. When the guy with the key finally looked up and saw me, he opened the door to let me in and promptly went to go chat with some other dudes in the parking lot. There's an entrance on the front side and a poor woman stood there in the rain for a good ten minutes as five (!!) employees milled around, shrugged, and stared back at her. Everyone working here seems way more interested in lounging around and gossiping/making snide comments. I left as quickly as I could.

4.5 stars champions has been a neighborhood store for as long as I can remember. It's a smaller…read morestore, but the staff is really helpful. I came in at the end of the hockey season and the stock was pretty picked over at that point. Plan to shop at the store early in the season of whatever sport you play to get the best selection. Prices seemed pretty standard. I bought a hockey stick that was too long for me and they kindly cut it down for free. I was able to find some of what I was looking for, but had to shop elsewhere for other items.

You know those stores with the super friendly and chatty (often cute) salespeople that just make…read moreyou feel good about being you, while selling you too much stuff, even though you were happy to participate? That's not this guy. The owner is old school: direct, unchatty, and honest. He tells you when you don't need something - actually preventing sales. He helps you avoid the Amazon-too-many-choices problem by stocking ~ 2 choices for shoes and often 1 choice for other products (this actually can be helpful - no need to weed through hundreds of fake reviews). He gives you what you need and you're done. Here's a typical experience (after multiple visits): me walking in smiling and chatty. I ask for XYZ. He - not smiling and not chatty - gets me XYZ with minimal fuss and fanfare. I check out. That's it. Prices aren't too bad and it's nice to go someplace local, where he has what you need and you walk out with what you need and sized correctly. If that sounds good to you, and you don't require long, pleasant conversation, go here.

I found myself in Mint Julep today after months of seeing it and wondering what they carried. I'm…read moreso thrilled! I finally decided to go inside because I heard they'd be carrying a line that I like, and I come to find out that they carry several! I bought two simply GORGEOUS scarves that were actually priced lower than what I initially expected. A lot of the reviews of this place just do not do it justice! Let's clear it up. Is this boutique "too expensive"? NO! It's only too expensive if you're not familiar with the brands that it carries. These pieces are not overpriced or marked high beyond other retailers. Additionally, I saw at least one brand that's very hard to find in the US. The simple fact that I would be able to try on pieces from that brand without having to buy them up front and pay for shipping from Europe is a huge positive. Is the store "too cramped"? Hardly. It's a small store, but they have a very clean, beautiful layout. I was in there with two staff, a delivery guy, and probably four other shoppers, and I still had plenty room to be off in my own little world. I really enjoyed the ambiance of the store. Are the employees "rude and unfriendly"? Not at all!! My goodness. Quite the opposite. One woman behind the desk greeted me immediately and asked if I needed anything, another smiled at me, and I made conversation later (twice) and was met with receptive faces and eager replies both times. One of the women was less talkative, but she was busy and I wasn't talking with her directly. She did smile and look up and even laugh, though. She was far from rude. Basically, this is a lovely store, and you've probably got to be pretty rude yourself to think that the employees are rude. Additionally, if you're out of touch with the brands or the prices of pieces like what's carried at Mint Julep, you might think it's overpriced, but it's really not.

2.5. I just don't get it. I've seen their Harvard store, I like it better, but not that much…read morebetter. First of all, I can't walk into this store without getting really claustrophobic. So yeah, they cram it full of cute stuff so there's a lot of selection but I don't think I have even made it to the back of this incredibly tiny store yet because I feel like the clothing is going to cave in on me. Actually, I think that may be the reason I have such negative feelings about this store. Then there's pricing. Ha. Ridiculous. Really. Ridiculous. Even their accessories are way overpriced for what they are. Also, there's a cute bead shop down the way that I frequent - some of the jewelry here (all handmade, I suppose) was made with components they sell at the bead shop a few doors away. Yeah, and marked up like 80 bazillion percent. Tacky. Also, the clothes are adorable. But I have tits. Their stuff is cut to fit 12 year olds or rich Brookline women with bodies like 12 year olds. And yes, most of the girls who I see shopping there are the college-aged, not quite done with puberty, daddy pays for everything crowd. Don't know that I would want to dress like them even if I could. It's like a preppier version of Anthropologie without the charm.

Update to rave about their huge selection of BAGGU bags! I absolutely love these bags and the fun…read moredesigns. They make every shopping trip more fun and I love coordinating them with my outfits. Anyways, I was walking by this store and noticed a bunch of BAGGU bags in the windows, some cleverly displayed. I stopped in my tracks and went in and grabbed several in cute designs! They even have more selection here than in the RISD store in Providence. So this is the place to come for BAGGU which totally surprised me due to my lukewarm review of this place back in the day.

simon's is one of my favorite stores for their shoe selection. This holiday season i grabbed a few…read morepairs of sneakers and boots and bought a Baggu bag and these beautiful wool hats with the scarf that covers your neck. i find the people that work there really nice albeit some have more experience than others and they really try to be helpful: they also have a generous return policy, stretch your shoes if they feel tight, and have really good sales if you hit it right.

I'm a bit surprised by the negative reviews, I've had only positive experiences. Having bought…read moreshirts, sweaters, and sport coats from Andover Shop, all are of outstanding quality. Furthermore, I've always received highly knowledgeable, precise service. For example, one shirt I wanted to purchase was full cut and they advised me not to buy the item because the fit wasn't right. Few shops today are so high integrity, most prefer the quick sale. The prices are not that high when you factor in the quality of the items and the expected number of uses: the value proposition shouldn't be compared against fast fashion.

I was in the Andover store in August and found the quality of the shirts…read more not up to other high quality outlets such as David Donahue. I expect better cotton shirts to be thicker material and finely trimmed. Also while there I checked out the woolen material for suits - just not quality. I did buy a winter shirt on sale which was nice in fairness.

The store is in-fact still open and thriving. Stopped in today to buy my first pair of docs and the…read morestaff was extremely polite, helpful, and were very patient to measure my size and find the right shoes for me. They did everything to make sure I was happy with my purchase. The price is the same as it is on the official doc martens website; pop in instead of ordering online! These employees deserve your patronage. Also huge bonus they carry the made in England collection in store plus virtually every style.

I love this store for so many reasons. One being because of my most recent visit. I've been dying…read moreto order the flower summer sandals which sold out online sooo fast. They come in brown, green, and black. The brown are completely sold out period, and the green and black are also sold out online, but this specific store did have the green and black in stock - and in my size too!! The sandals are seasonal/possibly limited edition(?) shoes - don't quote me on that - but in general they told me there's no way of knowing when they'll be back in stock, if ever. I'm so glad I popped in because I went home with the green pair that I've been wanting!