Taxi service with this company has gone to crap at night!! I call for a cab at 8:02 at Patchogue RR…read morewhen I get off the 7:58 train and I'm always told 15 minutes. 20 minutes later a cab comes in and it's a cab driver who can't cross Sunrise Hwy because the driver got into a bad accident years ago by there so I'm stuck waiting another hour till 9:00 pm when the next train comes in!! Why bother telling me 15 minutes if you have no taxis available? Plus shouldn't you have taxis at the train station automatically when trains come in like every other taxi company does? YES!!! And forget about getting a taxi at night during the 7:00 hour because it's shift change and you will never get a taxi until 8:00pm!! You can get off the train at 6:50 and they're already on shift change and you're stuck for over an hour until 8:00 when the evening shift gets on! No other taxi company on Long Island operates this way!! It should be illegal to run this business the way you do!! Another time I was on the train the door on my end of the car didn't open in Patchogue but the other did and I had to go to Bellport and I call taxi and he says "we dont pick up there at this time of night, it's too dangerous." Started walking home then taxi came anyway. I know Bellport is dangerous at 2:20am but still. It's not my fault the train door didn't open up and I got stuck in Bellport!! Shut up and do your job and get the people where they are to where they need to go!!!!

I work as a security guard where I have to make calls to this toxic taxi service for disabled…read moreindividuals so they can go to their programs, and let me just say that not only do these assholes take forever to answer the phone, they're also extremely rude and insanely childish with every call I make ranging from yelling to straight up insults. Avoid this cancer. These jackasses don't know how to run a business, are blatantly pushy, and are very disrespectful and unprofessional. I truly hope this service fails.

Getting a cab at the Ronkonkoma LIRR used to be the easiest thing ever. Since uber and lyft came to…read moretown, the number of regular taxis from Village Taxi and Lindy's has declined. Now the only way I can get something reliable is with Ronkonkoma Taxi and Airport Service. They aren't the fastest but they are the most reliable taxi company in the Ronkonkoma area. The fares are never the cheapest either but again, its reliable. If I'm in a pinch I'll call them because at least I know what I'm getting. Their airport shuttles on the other hand are spectacular. If I order a cab for 3am to get me to JFK Airport, it's Johnny on the spot and he's there 15 minutes early for my ride.

Ronkonkoma taxi service has always been there for me. I like the new operation a little better than…read moremarathon taxi or Island wide but still not 100%. They seem to have gotten a little faster with the pickup times with the new owners and let the less than savory drivers go which is to their benefit but every time I call I'm juggled between another 2 or 3 callers. He never drops my call but I can tell they need more crew

We had an absolutely fantastic experience with this transportation service for our trip to Yankee…read moreStadium! Coordinating travel for 17 family members is no small task, but everything was handled flawlessly from start to finish. The vehicle was clean, spacious, and incredibly comfortable--perfect for a large group. Our driver was professional, friendly, and extremely patient, especially when we hit a 4-hour rain delay at the game. Not once did we feel rushed or stressed about timing. Communication was excellent throughout the entire day, and the pickup after the game was smooth and well-organized despite the long delay and crowds. What really stood out was the reliability and flexibility. They truly went above and beyond to make sure our whole family had a stress-free and enjoyable experience. We were able to focus on making memories instead of worrying about logistics. Highly recommend for any group event--especially something as busy as a Yankees game. Call Colonial Transportation and ask for Tommy. If Frank happens to be your driver, that's a bonus.

i used them for years. neat drivers. polite. the cars are spotless. everyone of the drivers open…read moredoors when a passanger gets in and gets out of there cars. they take your luggage out of the trunk. and put it neatly on the curb at the airport. or your home . this company gets five stars from me

If I could give more stars, I would. Chris, our driver was wonderful. The van was clean. I'd…read moredefinitely use them again.

Clean cars excellent customer service. Very comfortable reliable ride i will highly recommendread more

You get what you pay for. STAY AWAY…read more Two of the worst driver experiences ever. For the trip to the airport, Lawrence E. showed up early and was rushing us the whole time. When we got to the car, instead of saying hi or being professional, he rudely told us we were making him late because he had to go to Smithtown after us. Then, he drove us to the WRONG AIRPORT. For the trip back, I got a text from Damian Smith when we landed, telling us he was running late. I appreciated the heads-up. He said it would be about 35 minutes, which would have been only a short wait for us after getting our bags, but it ended up being over an hour and 40 minutes. We kept checking in with phone calls and texts and he always said he was very close and would be there soon. At one point he said he had stopped to get gas. Then he said he was very close and that we should come outside. So we waited another ten minutes in the cold with our newborn baby after a 2 hour flight and he still wasn't there. I called him and demanded to know where he was, explaining that my newborn was cold and hungry and he hung up on me. Not knowing what else to do, I called the company to complain and cancel the ride. Just as he was pulling up, the company hung up on me. Damian now wants to talk to me "man to man". He said the safety of his passengers is his number one priority and that he had to get his wheel fixed, as if I should have both known that was what was really going on, and that I should have been grateful that was the reason he was late, instead of doing the right thing and letting us and the company know so other arrangements could be made. He denied hanging up on me. And felt he had to explain that he was in the right because the wheel needed to be fixed. He also told us he had to drive to Canada the next day. When he got us home, he said "See? You're home safe." As if he was a hero. Worst experience ever.

I would beware of this service, everyone. I scheduled a ride to the airport and when I realized…read morethat I had given them the wrong number for me (since I'd just switched SIM cards) I called just to let them know, and someone really - out of sorts answered the phone. Like they were trying to be funny or something, but it was just violently loud and obnoxious and scary. Why would I be alone in a car with someone for over an hour if they were associated with a manager that unstable? Why would someone at dispatch answer the phone by screaming loudly in someone's ear? I was so surprised that I instantly hung up without so much as uttering, "wtf....?" Scary. Going to schedule an Uber and a Lyft and hope for the best even though it's a 3 am pickup.

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

This is my favorite cab company on Long Island. They're always there for me. Short trips or long…read moretrips in and around sayville. They took me to JFK airport this morning and the ride went superb. My driver Eddie was early in a nice clean taxi. I'd recommend them over Uber or Lyft or Lindys any day. Their prices are also very fair in comparison to them.

From the owner: LI Taxi Service is the official taxi service of Sayville NY servicing all rides local and long…read moredistance to the Sayville LIRR Station, Fire Island Ferries, Lands End, and any place you need to be driven to. Our diverse fleet of yellow cabs, town cars, minivans, SUV's and airport shuttle vans and professionally trained cab drivers are your one stop shop for transportation in Sayville, West Sayville, Bayport, Blue Point, Bohemia, Holbrook and Oakdale. No ride too long or too short.

John F. Kennedy International Airport (JFK) is one of the busiest international gateways in the…read moreUnited States. It offers a wide global reach and airlines support. JFK is large and spread out, with multiple terminals connected by the AirTrain system. Moving between terminals can take time, so planning ahead is important for connections. The airport has a limited range of dining, shopping, and lounge options. Our terminal was dated yet sprinkled with modern pieces of artwork. Security and immigration was relatively easy and connecting was straightforward

Airport customer service is non-existent. JetBlue is a…read moreridiculous HOT MESS. They charge $5 for every bag at curbside check-in; and they got rid of the check-in counters inside, and force people to do their own check-in and bag tags via a kiosk..... then, without any guidance or signs or helpful customer service teams, you (as the paying customer) have to find a baggage handler who can double-check your "check-in luggage" and scan your boarding passes and your ids and then weigh your bags and finally push them through the belt. It's a f*cking hot mess. People all over the place, getting frustrated, not knowing which way to go; not knowing who to ask; not knowing how to proceed. WHY NOT JUST HAVE A NORMAL CHECK-IN COUNTER/line and stop the madness!?! :( It's no wonder all the JetBlue customer service team are GROUCHY AF and all of them act like they HATE their lives. Zero smiles, zero customer service and no care whatsoever. The JetBlue I knew and loved is LONG GONE...... this process SUCKS. And after wasting almost an hour just to check-in our luggage (yes, the lines were that SLOW) --the so-called "PRIORITY LANE" takes another hour just to go through TSA check. JFK/Jetblue should DO BETTER!! BE BETTER!! We're all paying you top dollar for your so-called "excellent customer service" --WHERE DID IT GO?!? The only reason we put 2 stars is because the TSA agent was funny and tried to be positive......a big thank you to him. And another star for our flight attendant who was super friendly and polite. She was the ONLY ONE (out of 4 FAs)who smiled and kept people on the positive vibes. The other flight attendants and "customer service" agents were just grumpy AF and had perpetual frowns on their faces. JFK / JETBLUE = FAIL