I like Dr Patel and have been seeing him for years, but his office is a mess. I have experienced an egregious lack of commitment to the most basic level of communication and time management within his practice. Too many hours have been spent - yes hours - trying to sort out the mistakes caused by poor organization and communication within his team. They have dropped the ball on prescriptions, sleep studies, office visits and equipment suppliers. I have tried to get past it but over time, it all adds up. I have mentioned this to Dr.Patel directly. I believe he knows yet over the last few years he has not made patient care and communication a priority in his practice. Sadly, looking for a new physician to treat sleep apnea diagnosis. read more

Dr .Patel is super sweet and helpful. I brought my dads in a few weeks back and he helped and gave me ease on my worries. Now my dad has chronic bronchitis and I'm looking to make an appointment and bring him back here, since he is out of our network we come in as cash patients, and I truly feel comfortable doing so because I feel trust in him. I look forward to seeing him again with my dad because I trust we will be in good hands read more

I have been going to Dr Patel for several years but after the first appointment or so, my opinion of the doctor and the office went downhill. It is always a long wait and the initial person who helps you is hit or miss. Recently I waited an hour in the exam room, waiting for the doctor and needed to use the restroom. However, patients are not allowed to use the restrooms IN THE OFFICE!! I guess it is kept strictly for staff so patients must leave the office and use the restroom in the lobby where there are a lot of people using them and only two stalls. When the doctor finally came into the room, the nurse was already taking my information because I told her I was going to leave. He allowed her to continue the questions, all the time looking at his phone obviously uninterested in his patient. I thought he was extremely unprofessional and has no sense of time management. I will not be back and would advise anyone considering this office to avoid at all cost. read more

Dr. Patel was recommended by my neurologist and he is great. He is a to-the-point type of person who genuinely cares. I appreciate I don't feel like he's trying to sell me something like other doctors. I've also found his staff helpful and the appointments are on time. read more

Not sure what the other two reviews are all about but I've been to Dr. Patel several times and have always had a great experience. The front desk staff is friendly and efficient. The nurses do a great job getting you ready for the doctor and getting all of the basic tests done, especially my favorite breathing test. Dr. Patel is very knowledgable and carrying. Unlike many doctors who see you for 3 minutes, he usually spends at least 15 minutes with me. Every time he gives me prescriptions for medicine it usually does the job. He always has several options and backup plans if needed. I've been to many doctors for my allergies over the past 10 plus years and finally found one who knows his stuff. Highly recommend. read more

We seen dr Patel in June waited two months for a working machine the night of the at home study we followed all instructions turned in the machine waited 4 weeks for data all so they could say the test was in complete due to broken machine. Now we are in dec finally got another machine because all were either out or broken come to find this one is malfunctioning. I am so disappointed in the staff and doctor where is the compassion for its patients by now I could be dead from sleep apnea all while waiting for an at home study. Don't go here please it's a waste of time. I am also going to file a complaint with the insurance company and see how much further I can go with reporting this. Doctors are supposed to take care of patients in a timely manner but this is ridiculous shame on me for having patients and faith in a doc who came recommend by a friend. read more

Impossible to reach. Messages are not returned. Office staff is not helpful. It was frustrating, since I was referred by my ear nose throat doctor for a sleep study. read more

This review is for the office staff mainly. It baffles me how some of these people are employed but there are people who are diligent, hard workers cannot find employment. The staff here is incompetent to the point where taking a call within 10 minutes is completely out of their range. Please find new staff. read more

Do not go to this practitioner for a sleep study. This is nothing but an insurance scheme to sell CPAC machines. I went through the process and during the at home sleep test the instrument never recorded a successful data collection through two nights of testing. During the follow up consultation I was told that I had severe sleep apnea and that I required a CPAC machine. I was only quoted data and never shown the actual results. read more

For over five years I saw Dr. Patel. His practice is run in a manner that communicates insensitivity and disrespect. In particular his time management is egregious. Of course I understand that medical practices, including Dr. Patel's, are busy and waiting is inevitable; but the delays I experienced in his office are for me unprecedented. I routinely tolerated long waits to see him; but after one episode when I waited an hour and 20 minutes for a 10 minute consultation, I confronted him. I told him that I invariably wait long periods of time for routine appointments that require no more than five to ten minutes. In response he advised me to make sure my appointment is the first in the afternoon so as to guarantee that I would see him. For several appointments I tried to do just that with only mixed results, i.e. waits remained long but were not excessive. My experience on June 24 pushed me over the line. On that day I arrived at his office at 12:35 pm for what I was told was his first afternoon appointment. Shortly after 12:45 I was taken to an examination room. A nurse did a quick physical examination, and then I remained in that room for one hour and ten minutes without seeing him. After about 45 minutes I communicated my displeasure to his staff and was assured he was "finishing up" with another patient. He never arrived. Time is very precious to me. I have a busy life and a lot of responsibility. On top of that, on the day in question I had to take my wife to an important medical appointment of her own. I waited as long as I could and only left when I had to. Bottom line: Dr. Patel's lack of time management is exasperating and unprofessional. read more

Dr. Ashish was recommended by my primary care physician, Dr. Leslie Dudley, MD. He is very thorough, listened to my concerns, and skilled in explaining how he arrived at his diagnosis of sleep apnea (which was achieved by means of a portable CPAP machine that I was able to take home to use overnight). In my experience, even more important than his medical training was his ability to deal with insurance companies. That's a sad commentary on present day medical practice. It takes a lot of experience to know how to overcome the obstacles that are placed in the way of getting coverage for average patients like me, but Dr. Ashish was successful. I would recommend him highly. read more

This is for the office. Had to reschedule for a later date and time. I wrote down the girls name and date/time I spoke to her and the date she gave me. My other doctor really needed me to see Dr. Patel sooner than that date and kindly spoke to him directly and supposedly would be seen miraculously a day later. When I called Patels office to confirm what day, he had no knowledge of that week and would only agree to some time later the next week. Needless to say I was pissed and believe in signs. This was not meant to be. Went with someone else and got everything done in a week! I call today to cancel the first appointment I made for that later date, remember when I started this review I said I took down name and date of who I spoke to. Well after being on hold for 30 MINUTES that appointment wasn't even on his Calender!! Imagine if I never called and trusted who I spoke with I would have showed up embarrassed and pissed? Waste of time and frustration. I didn't even bother stating facts. Who cares and good thing that's over with. read more

I have a family member that went to this doctor for sleep yet Dr. Patel provided an unsolicited diagnosis unrelated to sleep apnea that is not his area of expertise. He made this diagnosis without any data or study of prior history. Now my family member thinks they do not need to take their medication based on Dr. Patel's "advice". Dr. Patel should stick to his area of specialty. If you read one of his other reviews, it seems he has a pattern of providing unsolicited advice and quick diagnosis. read more

If you're looking for a doctor that does his charting on you while you're talking while simultaneously scheduling his golf game, Dr. Patel is the person for you. If you enjoy waiting for a long time in his office only to have him bustle in, super late for his tee time, hurry through a conversation and be out of the room in less than 90 seconds, make an appointment today. If you really want a CPAP, you can be sure you'll get one at Dr. Patel's office. read more

Hmmmmm. I don't get the other reviews. Like "Tim R", our experience with Dr. Patel and his office has been nothing but friendly and caring. We met the doctor during my elderly father's hospitalization for COPD related issues via a referral from his primary care physician. Dr. Patel followed through with a lot of diligence on the best way to deliver the breathing meds he needed. Additionally he diagnosed his sleep apnea. The combined treatments have improved my dad's quality of life immeasurably. The doctor and his staff have consistently spent the necessary time to answer our questions. I also appreciate that I leave his office with a summary of the treatments/diagnosis/results of the visit. I feel very strongly that we are dealing with exactly the right doctor for what could be a complicated situation with my father. read more

It is neither the "Medical Services You Can Trust" nor they are "dedicated to provide the highest quality medical care", as claimed on their website. I am a new patient, and in all honesty their service and follow up is less than mediocre. And to say the least the front office personnel do not really care. read more

Dr Patel has been treating a few of my close good friends for their sleep then breathing issues including asthma and COPD. Upon finding Dr Patel, I really had no knowledge of his background or simply the mere fact that he is one of the Round the Clock intensivist at the ICU at the Huntington Hospital. when I first met him my first reaction was that this man is just all over the place with patients and medications and I mean this in a good way because he's trying to fit in so many patients and he does a thorough job on diagnosing their apnea or whatever pulmonary issue they might have and unlike some of the not so nice reviews about him especially being on his computer he is actually typing away and double-checking the patient's information on the electronic medical record system so that he can get everything straight from front to back. well couple of my friends went there due to their asthmatic issues and they were prescribed a few medications and were told what types of environmental hazards to get rid of from their homes such as plants and possible animals and quite frankly they are doing great and rarely even touch the meds. would I recommend him? absolutely as well as the other fellow pulmonologist there who I met on separate occasions which are all great and super friendly and very young but extremely knowledgeable. About the front office staff, I have noticed that because these doctors are on call at any given time at the hospital the staff need to be on their toes and then some at any given time and at every single moment. I have seen the two people in front check patients in and check patients out as well as scheduled their procedures such as bronchoscopy or whatever Surgical Necessities have been ordered, at the same time they are putting on an average of two to four calls on hold and trying to keep everything intact and I was observing everything and I noticed that everyone takes care of the patients with a smile regardless of how big of a load is on the plate. the front desk girl by the name of Esther is very on-point and very organized and extremely knowledgeable in answering any questions a patient might have and then you have the I want to say head medical assistant by the name of Marlene who is also a close friend of one of the doctors I heard and she was helping with my friends spirometry test and doing the vitals and she is such a cheerful person that really calm down the patients prior to seeing the doctor especially if it's a first-time patient. now as for the office manager who I believe her name is Jimi, was helping one of my friends with a billing issue and cleared it up and explain everything thoroughly to a point that after two minutes we had absolutely no questions of how the HMO insurance was working and on top of that she is such a bright cheerful person and I can understand that as the office manager she must take on a lot but as crazy as it was with all the patients coming in and out and the phone calls coming in and out she took the time to explain things without any Rush and quite frankly she is keeping the place intact. long story short ,Dr Patel as well as the other fellow pulmonologists, are the go-to people for anyone with any type of breathing disorders and yes they are all very busy and take their time to get to know their patients and thoroughly go through all of their issues in order to make a proper diagnosis so you might have to wait an extra 5-10 minutes but by the end of it you probably will not have to come back for another 6 months to a year because the doctors have already put in a game plan on how to treat your issue and how to manage and take care of it therefore I would totally recommend coming to the Huntington pulmonary Medical Group, so much that I am actually going to bring my loved ones there because many of them have asthma and severe allergies and I would not trust any other doctors but these so go ahead and ignore those other reviews but take it from me who just saw them about a week ago that they work there butts off and they all do it with a smile. and in case if anyone is wondering there are three women who work billing up in the back by the names of Vanessa and Sophia and I think her name was Rebecca who speak Spanish and I've seen them drop what they were doing and go and act as The Interpreter for patients and by the time the appointment was over everyone came out arm and arm laughing and smiling like family so you really can't go wrong by coming here. read more

I have several health issues, so I have been to MANY doctors, so I know the doctor "experience". That being said, Dr. Patel was EXCEPTIONAL. He was kind, professional, listened to me and spent time asking many questions. He is a GREAT doctor. One thing that was "over and above" (something I have NEVER experienced - and I am 57 years old) was that he gave me 3 separate unsolicited tips on how I could save $$ on each of my prescriptions. Now that is CRAZY-AMAZING! I felt like he went so far above and beyond to make sure I was well taken care of. The office staff was also very friendly and professional. The one suggestion that I would have would be that the staff seems to be frequently rescheduling appointments (which are then typically 4-6 weeks out) and that is frustrating for patients and makes the office look disorganized. Need to fix this, as it puts the staff in an awkward position. But LOVE THIS DOCTOR! read more

My experience @ Dr. Patel's office today was 100% positive. Feeling ill, I was fit in within 24 hours, waited only 15 minutes, and I felt comfortable with the staff and, of course, with Dr. Patel. I am 58 years old and have "been around the block" as far as seeing multiple doctors over the years. Dr. Patel's office leaves me with NOTHING negative to say ... you're lucky if you are his patient. read more

I've never written any kind of review on a doctor because I really think Yelp is more of a food/restaurant forum, but it does have a bigger reach and I do see people writing about their doctors. Why am I compelled to write a review then? Last week I received a letter from my insurance company. It stated that they (Blue Shield) sent a letter to Dr. Patel's office for services provided that they are disputing and that it is not a covered service. Apparently they billed for more than one overnight session and they were not supposed to (only allowed one). No skin off my back (I don't think), but this is just more evidence that corroborates every review here with the exception of Tim's that this place is a poorly run office by a doctor with questionable skills. But let's start from the beginning: I was referred to this place by my primary care doctor (who is really great) because Dr. Patel is part of the same medical group. My first office visit consisted of an hour and 15 min wait. The office staff was rude when I asked why I waiting over 30 minutes, despite arriving 15 minutes early (so 1.5 hrs there). When I get ushered into the waiting room, Dr. Patel comes in, asks me to open my mouth and he exclaims (paraphrasing here) "Yup you probably have sleep apnea!" I felt it was like a Russell Peters skit. Seriously, just looking in my mouth, diagnosis and BAM! Diagnosis! And it seemed he was in a hurry to get out, but I wanted explanations how he could make such a quick judgement and tell me more about SA. So forced to sit down and give me my due time, he showed me some diagrams/drawings. But I found it highly irritating that he was about to just take off with a 5 second look and give me a diagnosis like that. So he recommends that I take a sleep apnea test and directs me to the front of the office. I ask the girls if they can give me a take home machine and they sat all exasperated, stating that "the doctor just can't give you one! you have to come back". So I make another appointment to come back. That is a 80 mile round trip for me to pick it up and then another 80 mile round trip to drop it off. The day I was supposed to pick it up, I call ahead because I don't trust these people as they've shown their incompetence already. A lady with a somewhat thick screechy accent answered the phone. I asked her if everything was ready to be picked up, cleared insurance, etc. The response was of irritation that I was merely asking such a simple question. I told her I am driving out all the way from Rancho Cucamonga and that I am driving on my lunch hour too. Two s##ts weren't given. I said I just want to quickly pick it up and I waited 1.5 hrs on my first visit. When I inquired if that was a possibility again, she gave me this nonsense about "Well we have patients who are dying from heart issues" or something to that effect. So I chimed in like a wise ass and said "Well it sounds like you have a scheduling problem." Long story short, I went down there and got the machine. After submitting the machine back after 2 nights of this test, I just asked my primary to talk with this Patel fella and get the diagnosis. Guess what? Nothing. I don't have apnea. I just remember his Russell Peters-like exclamation after quickly looking in my mouth stating that I possibly have sleep apnea. And so fast forward to today and writing you all about this non-compliant service. This office truly is run poorly and not much more can be said about the care I received from Dr. Patel. ...and come to think of it, I did write a previous review on Dr. Patel. Did the good doctor have Yelp delete my post??? read more

I saw Dr. Patel today after waiting in his office for 1 hour and 15 minutes. I finally came out and asked how much longer only to discover he was sitting at his desk. He waited several minutes after that to come in. I had never seen him before today and he did not apologize for making me wait so long. Then he sat at the computer and proceeded to ask me the questions I had already answered on my paperwork. He spent all of 10 minutes with me before referring me out to have a sleep apnea surgery. As he was walking me out he said, "If the surgery doesn't work, come back and I'll treat your insomnia." This shocked me. Why would the surgery not work? And why start with surgery and not with just treating the insomnia??? Of course I asked these questions, and he said, "Oh, most likely it will work." That's it. Also, he asked me why I had PTSD (which keeps me from sleeping). When I refrained from answering right away, he said, "What, you're not going to tell me?" as if my PTSD were something trivial. He failed to treat my sleep disorder. He failed to thoroughly evaluate my symptoms. He referred me to surgery without discussing other ways to treat my sleep problems. And he spent several minutes (of the 10 total he spent with me) telling me why the sleep lab I went to was a bad one. Overall, he has been the least effective and least helpful doctor I've ever seen. I do not recommend him. read more

Once again Dr. Patel and some of his office workers are lying about what occurred on the day I had my appointment. As I stated before, I arrived at 2:40 as instructed to fill out the necessary forms. I finished filling them out within 10 minutes. While I was filling the paper out, a patient came in and was 40 minutes late. His appointment was at 2:00 PM. The receptionist told him he was late. They gave him the paperwork to fill out and he was no longer waiting for more than when 5 minutes when he was called in to be seen immediately. I was called in at 3:00 PM and I was escorted to room #6 and I waited there for 35 minutes before I left. The doctor never came in once to tell me he was running late. I approached his assistant and the receptionist and they were shocked that the Dr. hadn't seen me. He was done with patient before me and I say this because that is what I was told by the assistant and receptionist, and that there was no one after me. The receptionist told me I'll go look for him again. I said not to bother and I left. What gets me is the lies in my copy of the grievance report by SCAN paragraph 4. The Dr. and office state he was with a patient this is a lie and not true. A lie because as I said I was told he was done with the patient before me. They couldn't find him. Second they state that they asked me to reschedule, that is another lie. I was never asked to reschedule. They said let us go look for the doctor and he was never found. I left. Whatever you do check up on the practices of these Doctors. Some feel they are God almighty. Some feel they have right to behave as Dr. Patel did and get away with it because they feel their staff would not want to lose their jobs. It is time we start to expose these Doctors and staff for their lack of responsibility and professionalism. How he gets 5 stars is crazy. No doubt they are probably his family and friends. Beware of this Doctor and staff. read more

Horrible doctor that is only after his money. He doesnt care about his patients. The front desk girls are so rude and forget papers all the time. Everytime we visit Dr. Patel, they ask us for medical history as if we were firt time patients. No one in that office has a clue as to what the visit is about. They ask us every time why we are in that office and add more stress to a cancer patient. I don't recommend this doctor to anyone. read more

This is for his office staff. I wish I saw these reviews earlier, I wouldn't have gone to Dr. Patel. Clearly all or some of his office staff need to be fired. Read the bad reviews below. I didn't even get to see the doctor. I arrived for my first appointment with Dr. Patel and the front desk people told me that I wasn't scheduled for that day but I was scheduled for the next week. They asked the doctor (or pretended to) if I could see him that day and he said no. These people are rude and definitely incompetent. I cannot believe they got it wrong on a 1st appointment with a patient. I am going to tell my primary care doctor who recommended him to stop doing so read more

Saw dr. Patel on two visits. Prescribed symbicort. Does not work as well as prednisone on a prn basis. Got my insurance to cover xopenex inhalers instead of albuterol. Found out any doctor could do that. Did not give sleepmed my cpap parts supplier a comlete prescription for necessary replacement cpap parts to keep me from getting infection in my lungs. Since using Dr. Patels' prescribed symbicort I started coughing up blood out of my lungs. Will never go back to Dr. Patel. He gives me the impression he receives kick backs from the pharmaceutical manfacturer AstraZenica for pushing Symbicort. read more

I was in hospital with A-Typical Pneumonia. Dr. Patel was asked by my Internist to consult. From the moment he walked in I knew I was in good hands. No question was too stupid. He explained everything in detail and clearly. He, or his Associate Melinda busted every day and it was not a drive by. The follow up office visit was the same. The only minor, minor downside was they did not tell me to bring a history and list of meds. But accepted my emailing it on. The office staff was on top of their game. If you need a Pulmonologist Dr. Patel is your guy. read more

Dr Patel is a very attentive and great doctor. He listened to all of our concerns and even reassured us when we were not comfortable with a medication. He listened to us and made sure we were comfortable with the medical choices he made for us. Would be great to have him as our family doctor! read more

Yeah, I don't get it either, the girls are nice to me, Dr Patel is cool and helpful???. Thanks all I have to say. Todd read more

After reading some of these reviews I almost feel like I'm seeing a different Dr Patel with a different staff! I have been a patient of Dr Patel's for over 5 years and have experience a Dr. who is not only extremely knowledgeable but very caring. No matter how many questions I have he always takes time to answer them and never makes me feel rushed. His office staff has always been very friendly and helpful, they always go the extra mile. I would highly recommend this Doctor and his staff. read more

Entered the front office only to receive attitude the ladies at the front desk. They were unhelpful and unorganized. If you would like an impersonal experience and waste your money, then this is the place for you. read more

I am at a loss to explain some of the reviews. I have always been politely treated by the office staff and have never had a long wait. Dr. Patel has treated my sleep apnea in a very professional manner. He does use a computer and records what is being said. He communicates with my primary care doctor and sees that I have the correct equipment. He has also treated me for a "will-not-go-away" cough and spotted the medication which was causing it/ I think he is an excellent doctor read more

My experiences with Dr. Patel have all been pleasant. First, the phone encounters with his receptionist have been easy and setting up appointments has been a breeze, although his schedule is often booked fairly far in advance. Conversing with Dr. Patel has been nice, as he takes his time explaining everything in a clear manner. He is receptive to questions and was fine with allowing my family member to be with me during the appointment. I appreciate his kindness and I would not hesitate to recommend Dr. Patel to anyone. read more

I was really worried after reading these reviews but I went in anyways for a first-time appointment with Dr. Patel about my insomnia. To my relief, the office was kind and understanding, and Dr. Patel was great! Very diligent and concerned with getting me on the right track with my sleeping. I did not feel like my visit with him was too short, either. I don't usually write yelp reviews, but I felt like he could use some positive ones after seeing the negatives. read more