Went in July 2025 for Diagnostic Mamo results not given at the time which is unusual because…read morediagnostic mammos are suppose to have radiologist read them to make sure they have the images they need, A week later I got letter in mail saying my mammogram showed a finding that requires additional studies additional mammography (that's why I was having a diagnostic mammogram because of a concern)views or ultrasound. The letter said I have dense breast tissue. The letter said my Dr will get a copy of results that was 7/9/2025 as of today my Dr did not get the results and He called one day they were gone at 12 and the next time nobody answered. I decided to start over at care diagnostics and had Diagnostic mammogram and ultrasound at the same time and results given right there by the radiologist. My breast tissue is not dense also. The place is cute but I would rather have results I trust than a cute place. So be careful here

I have been going to R&M imaging for over 15 years and I find that their staff is compassionate and…read morecaring. I much prefer to come here than a big center where you are just a number. From the receptionist to the clinical staff each person is friendly and knowledgeable. Recently, I had an emergency situation and I needed to have an ultrasound completed quickly and have the results ready for the next morning. I was assured that they would put that request through, which was a big relief for me. I would recommend this imaging center to anyone who wants to feel comfortable and in good hands while getting their imaging done.

Located at the corner of the West Boca Plaza. Lots of patients waiting to register on the ipad…read more They fit me in for my CAT scan two hours earlier which I appreciated. The intake woman was friendly and quick. Post registration, paid my insurance co-pay and waited only ten minutes. They provide a vending area with complimentary soft drinks and coffee which is a great unexpected feature. The tech was kind and thorough with an outgoing personality. Very clean CAT room and went smoothly until they would not provide a CD of my images after a request to the tech, and had to drive back weeks later to obtain the CD for my surgeon. Disregarding this mishap, I highly recommend this place for radiology scans.

The schedulers are a joke . I called and made my appointment for 5:15 PM. They asked me to get…read morethere 15 minutes earlier, which I did. They sent me 6 text messages confirming my appointment at 5:15 PM. Upon arrival, I was told my appointment was actually at 5:45 PM, but they asked me to get here 30 minutes earlier!!!! I explained to the lady what happened , it was like explaining to a door. This is beyond disrespectful thinking people have time to waste.

10/10 would recommend this to anyone who cares about their health. It absolutely is very expensive…read more($2500) but I got $400 off for Black Friday sale, for the full body mri scan. Went to the Boca raton location, it was absolutely beautiful inside and the staff was so comforting and welcoming. Process took 45 minutes and I got my results in 6 days :) definitely have a huge peace of mind and found so many interesting finds within my body! I will probably do this every 5 years to be honest.

Amazing experience from start to finish. I felt welcomed and comfortable from start to finish. I…read morehighly recommend Prenuvo. This was my 2nd scan and I will do it again in the future!

I came here to have a CT scan. I usually go to Rayus, but my doctor suggested I go here. Making an…read moreappointment was fairly easy they were able to schedule me in within a week. The facility is located off Spanish River Boulevard And University just north of the FAU campus. There was plenty of parking right in front and the facility. My appointment was March 4 at 10 AM. The facility looks very nice when you walk inside. The waiting room is welcoming and very clean and it wasn't very crowded. I still had to wait about 15 minutes before they called my name. They never sent me any information for pre-registration and there was no place on their website to add any of my information. Checking in took a while because the poor woman behind the desk was multitasking and helping everyone else. Once they had my insurance and payment information, it was quick before I was seen. The technician was excellent and so friendly, My first impression was...this technology is old. It does the job, but it's old. Now, today is April 3 and I still do not have the results from that CT scan. I was able to get it from my doctors office so I know everything is fine. BUT you're dealing with people's health. I left two messages to get the results of the scans with NO Response. Finally I was able to reach someone who said I could come and pick up the paperwork. No one said that I needed to pick up the radiologists results during my appointment. So let me say this AGAIN ... you're dealing with people's health. They need to know the results as soon as they are available.

They need more staff....we are always put on hold for a very long time. Whenever our Dr. sends us…read moreto University MRI we can expect to wait for up to a hour...... just waiting for someone to answer the phone. This is the boca location.

We have been coming to DCA here in Boca for several years and have always been very pleased the…read moreProfessionalism and Competence of everyone that works here! This coming from a Physician is saying a lot and we are our own worst critics. Yesterday morning we had an emergency and needed an urgent Ultrasound for a family member and I called our PMD who called in a Rx for us. I then called the scheduling center and spoke to "MIMI" who I found to be very competent but also very polite and compassionate...a true professional in the way she managed my call and expedited our request. These are the unsung heroes in our field who often go Unthanked and unappreciated and for that a special shout-out to MIMI! Fellow YELPERS I would highly recommend DCA in Boca for all your diagnostic needs if you're looking for reliable and efficient place! If god forbid we ever need any Medical Diagnostic Tests this is the place I would definitely recommend! Once again a big thank you to Mimi who got the ball rolling!

First of all I want to say thanks to Lynne. After Boynton location canceled on me last minute,…read moreLynne (manager of diagnostic centers of America), helped to get me an appointment right away in Boca. This location is gorgeous in set up and is very clean. I had to get two ultra sounds done due to pain. I was able to get a cd right away. And my doctors got my results within 24-48 hours. Turned out nothing to be serious and it was just a cyst and fibroid. Glad I got it checked and tested by getting these tests done. The technician was excellent. She was gentle and good in communication. She told me exactly what she was doing etc. Side Note- They offer drinks if you need them after your tests. They have a variety of sodas, teas, hot chocolate and coffee. ~

I've been to this imaging center twice now, and even though it isn't something anyone wants to do,…read morethis place makes the experience as comfortable and stress free as possible. From the moment you walk in, you're treated with genuine care not like a number. The entire staff is friendly, professional, and makes you feel at ease. During my most recent visit, I had my very first MRI, and my nurse, Amanda, was absolutely incredible. She explained everything clearly, checked on me throughout the process, and made sure I felt safe and supported the entire time. She even gave me headphones with my fav music on. Her kindness made a huge difference since I was very scared going to it. The facility itself is extremely clean. The waiting rooms are spotless, and I loved that they provide a private changing room, your own robe, and a secure locker for your belongings while you're having your exam done. Check-in and check-out are quick and simple, which I really appreciate. Whether you need x-rays, sonograms, ultrasounds, MRI, I highly recommend this imaging center. It really feels like you are in a spa.

CUSOTMER SERVICE is awful. From the person checking you in, to the person scheduling your…read moreappointment and the insurance verification team. They are rude, not helpful at all. I was advised to call my own insurance company to find out if they accepted my plan and what would be my responsibility. When scheduling my appointment, the woman told me that I need to know what I am scheduling even though I read her all the information off the prescription she asked for. I have been coming here for a few years now and the employees are just getting worse by the day.

**Akumin - Very poor patient experience and mismanagement**…read more - Disappointing customer service and inconsistent care. Staff seem disengaged and push tasks onto patients rather than handling them. - Major issue with clinical notes: clinic should obtain notes directly from the doctor, not the patient. My doctor confirmed Akumin's practice is to reach out for notes, yet that didn't happen. - Appointment chaos: cancellations misattributed to me, leading to wasted time and lost care. This feels systemic across locations. - The same pattern across multiple sites indicates a company-wide problem, not an isolated incident. - I'm sharing to warn others and push for accountability and real process improvements.

Nice clean office and lovely staff. Easy to get to and plenty of parking…read more Its just an annual mammogram, no big deal doesnt hirt and i have never had an issue and doesnt run in the family. Im a lucky 70 year old woman!

I was scheduled for a Cat Scan on 2/1. The appt. was for 2/9. I arrived at their specified time,…read more7:30, only to find that the billing/authorization department dropped the ball and did not get the copay amount correctly. I showed the clerk my insurance website, but she said that she couldn't accept it. I had to reschedule it today for the same time. I arrived at 7:30 and waited for someone to arrive at the desk. A tech peeked out of her space and told the patients that there was an emergency and that the regular girl was being replaced. At 7:45 a girl showed up. My appt. was for 8am. The tech did not arrive until 8:10, and my test was delayed yet again for another 15 minutes. No respect for patients' time. I would seek imaging at another location.

My appointment was at 11:30, I arrived at 11:15 and at 11:53 had to ask how much longer I'd expect…read moreto wait before I was seen. Then, I'm told another 5-7 minutes which is just ridiculous considering I came early for my appointment and was not told that there would be this long of a wait whatsoever. The front office staff also sits and acts like they don't see/hear you because I had to say "excuse me" several times for the woman 3 feet in front of me to acknowledge that I was asking for assistance. Would not recommend coming here at all.

Ultilizes an OFFSHORE BOOKING CENTER that gets your information wrong. Only use this place if like…read morea run around and being sent home without a test being done.

It is a clean office and prompt. I couldn't believe that I came in here on a weekday morning 9 am…read moreand I was the first and the only one there. I did find out thanh Wednesdays they don't start till 9 am so that is why. The people that work here are very nice and that is a big plus. No one ever wants to go to get imaging (for whatever you are there for) so it's nice when you get employees that are up to their task. Thank you.

This location is great. I had a 10:10 appointment and they asked me to be here 30 minutes before…read more There were 4 people working registration so it went smoothly. I was checked in 5 minutes later and called for my appointment 10 minutes before the scheduled appointment. I was in and out with a copy of the scans by 10:15. Now here's my issue. ALWAYS read the doctors imaging prescription before going. After I was brought into a private room the technician said he was going to get the IV for the contrast. I told him the order clearly stated With Out contrast. He did check the order again and verified I was correct. Thankfully I was aware and knew the difference because that could have been a major mistake.

Trying to schedule an appointment with Rayus Radiology felt less like healthcare and more like…read moreattempting to get concert tickets during a Ticketmaster presale. This review is a rollercoaster, so buckle up. The saga began after my doctor sent over a prescription. Rayus reached out by text and phone, which initially felt efficient and promising. Then came the automated phone system. Somewhere between the prompts, hold music, and waiting to speak to a human being, nearly an hour of my life disappeared into the void. Over 40 minutes of that was spent on hold. An hour. To make one appointment. I put the appointment on my calendar, but forgot the exact time, so I called a few days later to confirm it. That's when I was informed I had no appointment at all. I'm sorry... what exactly were we doing together for an hour the first time? So after another 45-minute adventure through the hold queue, Appointment Part Two was successfully created. Or so I thought. Two days before the appointment, billing calls me to explain they were beginning the insurance pre-approval process and probably wouldn't hear back from my insurance company in time. They then asked if I wanted to pay out of pocket and "hope" insurance reimbursed me later. Hope? For radiology pricing? Absolutely not. They told me I'd need to contact the appointment department to reschedule. I politely explained that I'd rather wrestle an alligator in a Publix parking lot than spend another hour on hold. They assured me they would handle the rescheduling themselves. Spoiler alert: they did not. Instead, I started getting automated calls and texts reminding me to reschedule. So back into the scheduling abyss I went. This time the hold was only about 30 minutes, which by then felt like express service. At this point, I was mentally hovering between zero stars and throwing my phone into traffic. But then... plot twist. The actual in-office experience was excellent. I arrived at 11:20 because their texts told me I had an 11:45 appointment and should arrive 30 minutes early. Turns out the actual appointment was 12:15, and 11:45 was apparently the "show up early" time. Confusing? Absolutely. But the front desk staff handled it with kindness and professionalism instead of attitude, which honestly caught me off guard after the scheduling nightmare. Not only were they nice about it, they managed to get me in early anyway. The tech was professional, efficient, and treated me with dignity throughout the visit. The facility itself was clean, comfortable, and well run. If I were rating only the people inside the building, this would easily be five stars. But unfortunately, the process of actually getting and keeping an appointment was so frustrating and unnecessarily difficult that I can't justify averaging this out to three stars. The staff deserves praise. The scheduling system deserves a documentary investigation. Two stars.