Located at the corner of the West Boca Plaza. Lots of patients waiting to register on the ipad…read more They fit me in for my CAT scan two hours earlier which I appreciated. The intake woman was friendly and quick. Post registration, paid my insurance co-pay and waited only ten minutes. They provide a vending area with complimentary soft drinks and coffee which is a great unexpected feature. The tech was kind and thorough with an outgoing personality. Very clean CAT room and went smoothly until they would not provide a CD of my images after a request to the tech, and had to drive back weeks later to obtain the CD for my surgeon. Disregarding this mishap, I highly recommend this place for radiology scans.

A local chain of diagnostic centers for MRIs, Cat scans, X rays and other tests. This is the nicest…read moreof the 3 that I have been in. Had a 8:30PM appointment so it was busy.

First of all I want to say thanks to Lynne. After Boynton location canceled on me last minute,…read moreLynne (manager of diagnostic centers of America), helped to get me an appointment right away in Boca. This location is gorgeous in set up and is very clean. I had to get two ultra sounds done due to pain. I was able to get a cd right away. And my doctors got my results within 24-48 hours. Turned out nothing to be serious and it was just a cyst and fibroid. Glad I got it checked and tested by getting these tests done. The technician was excellent. She was gentle and good in communication. She told me exactly what she was doing etc. Side Note- They offer drinks if you need them after your tests. They have a variety of sodas, teas, hot chocolate and coffee. ~

What can you say about this place?! It serves a purpose to getting things with the body done. It's…read morehit or miss. Most of the time it's great. The staff here is amazing and great when they aren't to busy. I greatly appreciate them and when I come to this place no matter how bad I feel I try my best to show everyone here I see that they are greatly appreciated for doing this for me. Even though it doesn't flow like we might want for the most part the staff make sure you are taken care of and well informed of what's going on.

Went in July 2025 for Diagnostic Mamo results not given at the time which is unusual because…read morediagnostic mammos are suppose to have radiologist read them to make sure they have the images they need, A week later I got letter in mail saying my mammogram showed a finding that requires additional studies additional mammography (that's why I was having a diagnostic mammogram because of a concern)views or ultrasound. The letter said I have dense breast tissue. The letter said my Dr will get a copy of results that was 7/9/2025 as of today my Dr did not get the results and He called one day they were gone at 12 and the next time nobody answered. I decided to start over at care diagnostics and had Diagnostic mammogram and ultrasound at the same time and results given right there by the radiologist. My breast tissue is not dense also. The place is cute but I would rather have results I trust than a cute place. So be careful here

I give five stars at least for RM imaging. Rachel and staff are excellent at customer service and…read morecare. This is a small, woman owned imaging center, which makes you feel warm and welcome. I would highly recommend for mammograms, bone density scans.

This was a 5 star experience. We aren't sure if my mom has Alzheimer's or dementia so her doctor…read moreordered an MRI. She could have had it done at the hospital, but they didn't have a Stand-Up MRI. When I first heard about this, I thought there's no way for my mom to stand that long. The name Stand-Up should be renamed because you sit in a chair. I was able to be with my mom in the room. I was close enough to make her feel like she wasn't alone. Rodney was so compassionate towards my mom. He kept her in the know the entire time. The woman sitting at the front desk was able to hand me the cd of my mom's brain. I'll get a full report in a couple of days. I told the lady at the front desk that they should hire someone to be available to go into the room with someone who is afraid. She said it's happened multiple times where the person was terrified. If only this place was close to me, I would love to be able to be the person they call to sit in the room with someone who was afraid.

I have never written a review in my life, but I feel the need to describe how horrific this company…read moreis. I waited 10 days for my MRI images which is ridiculous to start with.. request by me and my doctor. After 10 days, we still have nothing. Had to cancel my doctors appointment because of the lack of images. And it is absolutely impossible to get anybody on the phone on the rare occasion that they did answer they said that my images were in the I don't know what the hell that means. I was sent here through the veterans administration and I have also sent a letter to the veterans administration suggesting that they do not use this company ever again.

I've been to this imaging center twice now, and even though it isn't something anyone wants to do,…read morethis place makes the experience as comfortable and stress free as possible. From the moment you walk in, you're treated with genuine care not like a number. The entire staff is friendly, professional, and makes you feel at ease. During my most recent visit, I had my very first MRI, and my nurse, Amanda, was absolutely incredible. She explained everything clearly, checked on me throughout the process, and made sure I felt safe and supported the entire time. She even gave me headphones with my fav music on. Her kindness made a huge difference since I was very scared going to it. The facility itself is extremely clean. The waiting rooms are spotless, and I loved that they provide a private changing room, your own robe, and a secure locker for your belongings while you're having your exam done. Check-in and check-out are quick and simple, which I really appreciate. Whether you need x-rays, sonograms, ultrasounds, MRI, I highly recommend this imaging center. It really feels like you are in a spa.

CUSOTMER SERVICE is awful. From the person checking you in, to the person scheduling your…read moreappointment and the insurance verification team. They are rude, not helpful at all. I was advised to call my own insurance company to find out if they accepted my plan and what would be my responsibility. When scheduling my appointment, the woman told me that I need to know what I am scheduling even though I read her all the information off the prescription she asked for. I have been coming here for a few years now and the employees are just getting worse by the day.

Boy I love this place! If you're claustrophobic, this is the place for you. Even if you're not…read moreclaustrophobic, you should come here. The staff here will make you feel comfortable and at home. Absolutely an awesome place!

NO STARS, if that was possible!!!! All due to 1 person…read more CHRISTI's THE PROBLEM! She'll single handedly destroy this office's reputation & profitability. Why she was promoted from insurance in back office is beyond me. Denies coverage to me, & to my insurance co.rep calling to tell her I'm covered. Even argues w/me as wonderful Laura, at front desk, is getting my info. (As a doctor, I can tolerate a lot from such "back office" bad-people-skills folks, but she's intolerable, rude, argumentative & doesn't belong dealing w/people up front. She turned away a couple w/an appt. just before me, post-arguement regarding their insurance.) Andrew, the tech who brought me in was fabulous & remembered me from previous recent studies. CHRISTI NEEDS TO GO!!!

10/10 would recommend this to anyone who cares about their health. It absolutely is very expensive…read more($2500) but I got $400 off for Black Friday sale, for the full body mri scan. Went to the Boca raton location, it was absolutely beautiful inside and the staff was so comforting and welcoming. Process took 45 minutes and I got my results in 6 days :) definitely have a huge peace of mind and found so many interesting finds within my body! I will probably do this every 5 years to be honest.

Amazing experience from start to finish. I felt welcomed and comfortable from start to finish. I…read morehighly recommend Prenuvo. This was my 2nd scan and I will do it again in the future!

This location is great. I had a 10:10 appointment and they asked me to be here 30 minutes before…read more There were 4 people working registration so it went smoothly. I was checked in 5 minutes later and called for my appointment 10 minutes before the scheduled appointment. I was in and out with a copy of the scans by 10:15. Now here's my issue. ALWAYS read the doctors imaging prescription before going. After I was brought into a private room the technician said he was going to get the IV for the contrast. I told him the order clearly stated With Out contrast. He did check the order again and verified I was correct. Thankfully I was aware and knew the difference because that could have been a major mistake.

Trying to schedule an appointment with Rayus Radiology felt less like healthcare and more like…read moreattempting to get concert tickets during a Ticketmaster presale. This review is a rollercoaster, so buckle up. The saga began after my doctor sent over a prescription. Rayus reached out by text and phone, which initially felt efficient and promising. Then came the automated phone system. Somewhere between the prompts, hold music, and waiting to speak to a human being, nearly an hour of my life disappeared into the void. Over 40 minutes of that was spent on hold. An hour. To make one appointment. I put the appointment on my calendar, but forgot the exact time, so I called a few days later to confirm it. That's when I was informed I had no appointment at all. I'm sorry... what exactly were we doing together for an hour the first time? So after another 45-minute adventure through the hold queue, Appointment Part Two was successfully created. Or so I thought. Two days before the appointment, billing calls me to explain they were beginning the insurance pre-approval process and probably wouldn't hear back from my insurance company in time. They then asked if I wanted to pay out of pocket and "hope" insurance reimbursed me later. Hope? For radiology pricing? Absolutely not. They told me I'd need to contact the appointment department to reschedule. I politely explained that I'd rather wrestle an alligator in a Publix parking lot than spend another hour on hold. They assured me they would handle the rescheduling themselves. Spoiler alert: they did not. Instead, I started getting automated calls and texts reminding me to reschedule. So back into the scheduling abyss I went. This time the hold was only about 30 minutes, which by then felt like express service. At this point, I was mentally hovering between zero stars and throwing my phone into traffic. But then... plot twist. The actual in-office experience was excellent. I arrived at 11:20 because their texts told me I had an 11:45 appointment and should arrive 30 minutes early. Turns out the actual appointment was 12:15, and 11:45 was apparently the "show up early" time. Confusing? Absolutely. But the front desk staff handled it with kindness and professionalism instead of attitude, which honestly caught me off guard after the scheduling nightmare. Not only were they nice about it, they managed to get me in early anyway. The tech was professional, efficient, and treated me with dignity throughout the visit. The facility itself was clean, comfortable, and well run. If I were rating only the people inside the building, this would easily be five stars. But unfortunately, the process of actually getting and keeping an appointment was so frustrating and unnecessarily difficult that I can't justify averaging this out to three stars. The staff deserves praise. The scheduling system deserves a documentary investigation. Two stars.

Tatiana checked me in - she was patient kind and efficient!!!!…read moreJess took my history and got my VS . Jess was very patient, caring and gentle and efficient!!! I am a nurse since 1964 and have had a lot of experience In hospital and heard many negative reports from many patients!!! Michael took one look at my injury and said you need stitches. Before he started he talked to me explaining the procedure and the use of novocaine shots to numb the area. He emphasized I was to tell him if I felt any pain and he would inject more novocaine until I had NO pain. He kept his word and I thanked him for using small stitches- I was impressed By his technique.I am seeing him tomorrow so he can remove the stitches! In addition he ordered a tetanus shot and preventative Keflex because the wound was so close to the bone in the finger!!!!!!!!!! This staff clearly cared about my well being and outcome!!!!!

First time at this establishment and it was a pleasant experienc. the NP was super nice and took…read moreher time with me. the office staff was very friendly and accommodating. this will definitely be my new urgent care facility

Care quality officer experience…read more Everything was great. Been walking in getting the MRI and leaving very professional.

Had an MRI of the cervical and lumbar spine. that part of the visit went without any problem…read more However, on the business side of things, this place is a nightmare. Initially I requested a good faith estimate (GFE), and they never provided me one in writing. I asked what the "cash pay" charge was for both procedures , and they told me $400. Since I was using my healthcare coverage, naturally they charged me double $800...it the insurance game. However, after the procedure, they tried billing me for an additional $150. Ive been trying to reach their billing department. for 1-1/2 weeks, and can not get a call back. Since the final bill exceeds their GFE by $400, I will be filing a CMS Patient-provider dispute. Poorly managed, and if you are not familiar with the insurance game, they will take advantage of you. Fortunately, I know the business.