Dr. Brown is amazing! She caught my sons juvenile glaucoma and is always a delight. I trust her professionally & recommend all my friends & family to go to her. read more

Eye exam for my son and I went great!! Very great eye care place to go if you value personable service, and great knowledge of the eye. Also, getting educated on solutions to help you live a healthy life for your eye, instead of trying to take all of your money!!! I would give the place 10 stars if I could, because I left with a great smile and it wasn't a dentist visit!!!! read more

Dr Brown was very thorough and she has a great easy-going personality. The gentleman that checked me in and roomed me was also great! First visit here was very smooth and I appreciate the time they took to take care of me, they did not seem rushed at all. Thank you! read more

I came in August 04 at 3pm to get my daughters eye exam and a pair of glasses. Initially it was a good experience. The guy at the front was very kind and checked us in. We were told to wait to do the pre exam. It took a while to get into that room, but we finally got there and their new girl didnt know what she was doing so she had to get someone to assist her, which is fine. Once we got done with the pre exam we were told to go back to the waiting room to wait for eye exam with the doctor. We finally got to the exam room and we waited for a while before someone came in and asked us to set out of the exam room and sit in the pre exam room. I was confused, but I did what she asked. Then another patient was told to go into the exam room where the doctor immediately went in and did the eye exam for a little boy. Unprofessional and kinda rude that we were already there and waiting, but whatever. We were told later we could go back into the exam room. Mind you, our appointment was at 3pm and by this time it's creeping up to 5pm which is closing time. The doctor comes into the exam room and she's very nice. She does a great job with my daughter. She makes her comfortable. That part of the visit was the best part. Dr. Brown was very good at making my daughter laugh and feel comfortable (she's really shy so I was very happy with how the doctor treated her). However, the exam was performed very quickly. It was the quickest eye exam I've ever seen and I've had glasses for 15+ years so I know about how long it should take. I didn't think much of it at the time. I just assumed she knew what she was doing. Boy was I wrong. Once the exam was over we didn't receive the prescription. I was confused because we should've gotten a print out of the prescription before we left, but by this point it was after 5pm. I was told I would receive an email with the prescription. The next day, I still hadn't received an email so I called the office. I was told it takes 24 hours to finalize the prescription. Whatever that means. Okay fine, so I called again on Wednesday and the prescription still wasn't "finalized". I ended up having to call over and over before they finally finalized it 8 days later. According to the Federal Trade Commission, by law I should've immediately received that prescription before walking out of that office and it took multiple phone calls and lots of back and forth to finally get it over a week later. Overall, it was a very unprofessional experience and it just gets worse from there. We go back to get my daughters glasses because it took two weeks for them to get made. The "exam" they gave her after receiving the glasses was reading one small letter on a piece of paper that was sitting on the table in front of her. I thought it was weird, but again whatever. We were done. We got the glasses, we had the prescription. We weren't gonna go back to that office. We were finally done...HOWEVER once we got into the car and got down the road a little bit my daughter was complaining of her vision still being blurry with her glasses. I assumed her eyes just needed to adjust so I made her wear them for a few days to see if there was any change. To my surprise there was no change at all. She still couldn't see far away. UGH!! Dr. Brown was so sweet in the office to my daughter but she rushed through that visit so fast that she gave her the wrong prescription. How frustrating. I contacted the BBB because of the length of time it took to receive my daughters prescription. It was a ridiculous amount of time and considering I also had to call MULTIPLE times to get the prescription was very frustrating and completely unprofessional on her part. That office needed to be held accountable so I reported them. It is a federal law in the U.S. (the Eyeglass Rule) that eye care providers give patients a copy of their prescription for eyeglasses immediately after the eye exam, according to the Federal Trade Commission (FTC). Today Oct 13th, I received a phone call from Dr. Brown herself telling me that since I called the BBB and filed a complaint that I was no longer allowed to bring my daughter back to their office. She said that I violated her trust. Wow. Just wow. I told the BBB exactly what happened and it's because I kept getting jerked around for over a week about this prescription. She was mad that I filed a complaint. I told her she didn't have to worry about me or my daughter stepping foot back into her office again because based on what happened and how we were treated that we would be going to find another optometrist. I then hung up and she called me right back. I reiterated that I no longer want my daughter to be her patient and that there was nothing else to say about the matter because we wouldn't be coming back. She called me back AGAIN for the third time. I didnt answer and I blocked her number. HOW UNPROFESSIONAL!!! Try a letter next time Dr. Brown. I'm glad I never have to deal with these people again. read more

I have been seeing Dr. Brown for my glasses and contacts for years. She is an absolute delight and she really cares. I just took my 6 yr old to see her and she was so patient and wonderful. She is very informative about what is going on with your eyes. The staff in the office are all so kind and helpful. It is a great office read more

Drs. Sherita and Timothy Brown are excellent optometrists with a beautiful, clean, efficient office and eyecare business located near Evans GA. Just minutes from my home in South Carolina, they are my GO TO for all things eye related. Family owned businesses are the best, and these two have the best staff and products available. Team Brown I have known for years, and they are highly recommended by me and all my friends I have sent to them. Pat Bonsal read more

My wife and I went several weeks ago. Dr. Brown was amazing and very funny. She is very knowledgeable and we had a great time at her office. Highly recommended read more

This place prescribed my 3 year old daughter a prescription because she's having some issues with her vision. Since getting the prescription my daughter has complained of eye pain. Unfortunately I cannot get specific information out of her other than "Ow, my eyes hurt." because she can't fully talk yet. So as a concerned parent, I notice that this happens only while she's wearing her glasses. My initial concern is that the prescription they put into the glasses were wrong or accidentally incorrect. So I called and explained the situation and the woman I spoke with was extremely defensive with me. She claimed that they check the prescription before the glasses leave and there's no possible way they could have done the exam wrong. My daughter was JUST seen by this place and they did an entire exam (which my insurance covered). Their answer was "kids eyes change frequently." Well they don't change this much in a little over a month. So I asked to bring her in and have her re-evaluated because of my obvious concern of her pain and discomfort. The FIRST thing this woman brings up is that they're going to have to charge me for an out of pocket cost to have an exam done on my daughter. No concern for my daughters well being, no concern for my peace of mind as a parent, just money. I JUST had an exam done, why do I have to pay for another one? Any chance it was human error on their behalf? Of course not they're way too arrogant to even consider that. Dollars. It's all this place cares about. If Dr. Brown wants to prioritize money over establishing trustworthy relationships with their patients, that's her prerogative. Just don't be surprised when people slowly but steadily stop coming back. My recommendation, find another place. This is just another glasses mill that prioritizes nothing but money. read more

We had a great experience. My 6yr old got really stressed with the idea of lights shining in her eyes. Dr. Brown gave her time and space to calm down and then approached it in a different way. It was smooth sailing from there. When my child couldn't stop herself from looking to the side for the peripheral test, Dr. Brown had a game to make it work for her. My kids and I felt welcome and cared for. My own exam was fast as lightening. This is our place now. read more

Love the care and service I receive here. It reminds me of the old school doctors who had very personable bedside manner. Drs. Brown (both) and the entire staff here are very friendly. I appreciate the extra care they are taking to ensure not only their safety but the safety of their patients during this COVID19 crisis. If you're looking for physicians that actually care, this is your place. read more