Got a fast scheduled appointment for a hearing checkup. Small business with warm, welcoming staff…read more Very clean office, everything explained and the test results were right there instantly. Here's the best part. My hearing loss wasn't severe so the Doctor told me he would NOT recommend hearing aids at this time! Very straight forward and honest. While I didn't need eyeglasses, I would definitely consider Morris over the giant corporations. I think the quality of service and friendliness is well worth it.

From the owner: Morris Opticians & Hearing Aid Center is dedicated to earning your business. We offer the most…read morecompetitive prices on name brand hearing aid and optical merchandise. Our trained/board certified staff is willing and able to handle your needs. The goal was to create a family atmosphere in which to sell fine eye wear and quality hearing instruments. We wanted patrons to have personal service in a relaxed setting in which to discuss the best solution for their eye wear or their hearing needs. That goal has never changed. Morris Opticians & Hearing Aid Center board certified professionals want to extend that courtesy to all who come in for service. We allow our customers to fulfill their optical needs in a trendy and welcoming environment without compromising on standards and professionalism. We believe it is all about the latest trend and technology but also about quality eye care and hearing aid...

I have been living in Augusta for over 20 years and have used several optometrist during that time…read more Once I found Dr. Fowler approximately eight years ago, I finally found someone who made me feel thoroughly at ease. His services are top notch and I strongly recommend him.

Incredible service!! Greg and his wife truly go above and beyond. Treated me like family on the…read morephone before I even went to my visit.

I received less than average service at this particular location…read more People who are actually there don't even attempt to help and when they do- it's lackluster service. Even going to the counter to pick up my glasses there were 2 women there, no one even acknowledged my presence. I always wait when approaching because you don't want to assume they are available or they have another customer, so I waited a few moments to be sure. One started cleaning the counter. The other talking on the phone- a personal call- so I approached and they were not happy I pulled them to ask for my glasses that were ready. I did happen to have to go back to have my glasses adjusted and a cute young girl with glasses was welcoming people in. She assisted me and was able to adjust my glasses - as the person who should take the time to do when you receive/pick up your glasses but they didn't. I went back about 2 more times after that and only dealt with her due to all experiences. SHE is the reason this Eyemart Express gets the single star. What is important but unfortunate, I can't remember her name! Where in the world in this city is consistent great glasses and customer care!? I found 1 place then they closed.

I walked into Eyemart express today to purchase glasses, I have used this company for years. On…read moretoday I was not acknowledged nor greeted when I approached the service desk. There was two employees speaking amongst themselves maybe about what was on the computer screen. However, they did not look up to greet me and another employee come over after six minutes of being there. This particular employee offered me to look around for frames. Yet, she began to assist someone who walked in after me. I find this to be completely unacceptable as well as inappropriate. I walked away without service not acknowledging that I was leaving the building. I will not patronize a company with poor customer service.

I had an urgent appointment for vision loss due to an ambush assault and I was 12 min late getting…read morea Lyft and they refused me and said they'll reschedule for next week! What business does that?please guys start reading reviews as I say the Staff is young and no one knows What their doing causing liability issues on this place! I Would not be Surprised if they're Sued and they are lacking professional Skills

The entire experience was professional and I was treated with dignity. I have had great experiences…read morewith Dr. Platt and Dr. Broome. There staff answered all of my questions and addressed concerns that I would have been unaware of since I have not visited an eye doctor much. The facility was clean and organized. I am extremely satisfied.

My family members were patients of Dr. Casella's eye clinic for years; however, due to their…read morebilling staff member, Shana being rude and ugly to me on several occasions we will never return to this eye clinic. Every time we come to see him for an eye exam, we get a bill even though our insurance had stated that we are covered. Stupidly, I continued to pay even though they have shady ways of doing business. We have even called the insurance company and had 3 way conversations stating that the service was covered. This weekend I received another bill and contacted their billing department and this person was again rude and nasty telling me she was not going to resubmit the claim even though she clearly remembered having the 3 way call with my husbands insurance company. I will never ever go back to this eye clinic and hope that you choose a different eye doctor before you go and have to deal with these nasty people who work in his office's billing department. I have never been talked to by an office staff member before in this manner and I refuse to be talked to in the condescending way that I've been spoken to by this person. Dr. Casella, you really should consider getting a different person to handle claims for your office. I asked to speak with you so I could tell you myself and I was ignored.

I came to patronize this place because my last eye care center was making me pay for things that…read morethey didn't honor and never reached out to me when it was time for a new eye appointment. I honestly never heard from them again, so I guess they took my money and ran with it. So I decided to come here. My mother is a patient here and they honor my insurance here so those were all pluses!!! The staff and doctors here are very friendly and gives you the utmost respect while in their care. I had two appointment with Dr. Ben. He checked my eyes to make sure they were in tip toe shape and he fitted for contacts. The contacts that I was given were and still are the best ones I've ever used. Previous ones would dry out and kind of irritate my eyes but the one he issued me feels like I'm not wearing anything at all!!! I love that!!! I also purchased glasses here as well!!! The lady who help with the glasses purchases is super friendly and very helpful!!! I had a hard time deciding what I liked and didn't like, she gave great suggestions. I went with her suggestions and I think I will have a great pair of glasses. This business also keeps up with its customers by sending appointment reminders and letters in the mail. This is what the last place I used lacked in and I'm grateful that I found a place that didn't miss that mark!!! I think this place will do fine with all my eye care needs!!!!

I love this place. Have been going there for my eyecare needs for several years, both for eye exams…read moreand for eyeglasses / contacts. They've always been super helpful, easy to work with, as well as great when it comes to warranty work. Love the doctor on duty - he's performed every exam I've had and is not only very professional but also knowledgeable and willing to answer any questions you may have. Occasionally this store may be super busy, but when someone greets you to let you know you'll be taken care of next or that there is someone in front of you, you know they will get to you as soon as they are through with the customer ahead of you. Highly recommend this store and its employees!

Professional and courteous I was in and out with my exam. Very little wait time. And though I…read moredidn't purchase glasses from them because I had 2 pair already in mind they were still helpful in places to look for my particular style.

I've been going to Dr Stuart Marks for several years and can't express how much I like this…read moreOphthalmologist. He is very thorough and patient. All of my prescriptions for eyewear have been spot on. I must also give my very highest praise to Rebecca Knott, the contact optician and specialist. She is absolutely WONDERFUL and knows her job from top to bottom. Rebecca has just assisted me in getting fitted for Scleral lenses and I couldn't be happier! These lenses are truly the best lenses I've ever worn! The clarity and ideal fit are extraordinary! And I really feel like I know since I've worn contacts for 52 years! Thank you so much Rebecca for your help and patience while fitting me. And you're a blast to work with. Not only have I enjoyed my fittings and screenings with you, I have found a sweet new friend. As you can see...I'm very excited with my new contacts!

I made an appointment to get a new eyeglass prescription. As I was led to a room, I told the lady…read morethat I wasn't going to get my eyes dilated today. You'd have thought I told her I was gonna stick needles in my eyes the way she reacted. She told me that "everyone" got their eyes dilated to which I repeated that I wasn't doing that today. She continued to push, saying it was "protocol". I reiterated that I wasn't doing that today and when she continued trying to get me to acquiesce, I told her that she was probably used to old people giving in after that much pressure, but that wasn't gonna happen with me, and I asked her nicely to just drop it. She said she, "Wasn't gonna get talked to like that" and stormed out. When Dr. Daniel came in he seemed a bit uptight... and began to explain why I should get dilated. I told him why I wasn't and that I was supposed to be just getting a new prescription. He seemed a bit chapped and then he walked out. I got the impression that they don't like being told "no". I know the reasons for the need to get dilated, but I just wasn't able to do that TODAY. They did send in a nice lady, Hailey, to examine my eyes and she was friendly and professional.. but I won't be going back there.

The receptionist was very professional and helpful. The nurse was very professional and attentive…read moreto my needs. Dr Spencer offered no real help and rushed through my exam . In between having my eyes dilated and the actual exam I was asked to sit in the reception area for 30 minutes which ended up being well over an hour and a half. I honestly believe she left the facility and came back because there were no other eye patients there . I spent the entire day waiting at this office. She offered no apology and was not knowledgeable about the results and was sarcastic at one point . She gave very little info about my exam . I will never return to this facility and I have no confidence in her ability as a healthcare professional. Go to The Eye Guys for professional help with your eyes. They are actual medical doctors and the wait time is better. My visit to specs was a complete waste of time and money .

I went in for an eye exam for glasses and they were thorough with the exam. The customer service is…read morethe best that I have seen in the Augusta area for all businesses. Try them out and you will not be disappointed.