First time really needing any kind of primary care or serious surgery. I went to HCA ER and was…read moretold to make a visit here for my Patellar Tendon Rupture. I sighed in and waited a little bit, there was a lot of people there on a Monday at 8:30am. I was finally called to be evaluated. I ended up getting together with Dr. Jordan Walters and proceeded to make quick plans for surgery that same week. This was my first surgery ever and I was very curious about the entire process of everyone's jobs so everyone was pretty nice to talk to about what was going to happen. I had my surgery at their older TOC building with physical therapy on the left side and the surgeries taking place on the right side. Overall, I'm one week post op recovering now and already have my leg at 40% ROM with no pain. This is definitely an experience.

This is what you see behind check in and loud laughing while clients are waiting in line…read more Disgraceful....

Terrible care, never open, don't even worry about scheduling an appointment they won't keep it I…read morealso was charged when it was suppose to be my employer charged. They filled out the wrong paperwork ,I had to go back 3 times to another patients first. Skip Crawfordville drive to Tallahassee.

Everyone was amazing! When you're sick and can't even move. Walking out feeling better than when I…read morecame in!

I have used all services here to date: Imaging, Urgent Care, and LabCorp and have never had to wait…read morelong and get my results back quickly. In addition to myself, my kids have also utilized their urgent care services which really come in handy when you have kids that can't wait for booked up doctor's offices to have an opening. I want to encourage anyone with CHP to come here, but I don't want to let everyone know about this gem because it will get busier-lol. The customer service and care is top notch. If you are blessed to have CHP, this is the place to come if you need any of these services.

The care is first rate and the wait time is very short. CHP is the best thing about healthcare…read moreregionally.

I was hesitant to go to my appointment after reading the negative reviews but I am so glad I didn't…read morecancel. From start to finish the staff took care of me kindly and efficiently. Iyana at the front desk, checked me in early and was very kind and professional. Janay and Ryne were both helpful in my diagnosis and spoke to me not only professionally but like a human! I was there for about an hour, but I was taken back early and they ran 2 tests so it seems like an accurate timeline. I am self pay, they told me what I owed up front and what it included before ever being seen, they also helped me find the best pharmacy to get prescriptions for the cheapest price. Facilities were nice and clean! I'd recommend this location 100%!

Go to the Thomasville Road location very nice and friendly staff. The location here is horrible…read more The front desk employee (Sadie) is very rude. She said they hold appointments for an hour even if you're not here. Then she tells a guy when he walked him they're extremely busy and he should go to TMH urgent care. (What)?? Then she tells a customer they may not take his insurance without knowing if that was the case so he could leave. The problem is I have the same insurance that was previously accepted. I asked for her manger (Xavier she stated) She called him and lied about my concerns and then sat there and whispered with another office worker while still not wanting to work. She didn't mention to me when I checked in they were running behind I had sat over 45min before she says they will try to see if the other appointments don't show which they hold for an hour even if there not in the building. I've never heard of this, but maybe this is why they turn patients away and get behind. Terrible!!!!!!! @Bill thank you! I'm sorry the location wouldn't allow me to update the office was on Bucklake and I also emailed the regional manger that was listed on the card. W.Wells

Do not go here - the bad reviews are accurate. They treat you like an imposition. My daughter…read morewent they did not do vitals, or even an exam. They basically said to wait it out without having ascertained why she was even there. Waste of time - they do not care if you are sick. They are horrible people and should not be in health care.

Sadie is an absolutely amazing front desk worker and person in general. She was incredibly helpful…read moreand knowledgeable with directing me to the proper facilities while I was having an emergency, and truly went above and beyond to ensure my safety and care. She stands out as an exemplary and compassionate individual whom anyone would be tremendously fortunate to have on their team.

You morons who are incompetent at doing your job. You wasted my time sitting in the waiting room…read morefor two hours to tell me you don't take CHP. Are you kidding me. Are you that idiotic you can't check the check-ins before making someone wait. You're trash.

Go to the Thomasville Road location very nice and friendly staff. The staff here is horrible. The…read morefront desk employee (Sadie) is very rude. She said they hold appointments for an hour even if you're not here. Then she tells a guy when he walked him they're extremely busy and he should go to TMH urgent care. (What)?? Then she tells a customer they may not take his insurance without knowing if that was the case so he could leave. The problem is I have the same insurance that was previously accepted. I asked for her manger (Xavier she stated) She called him and lied about my concerns and then sat there and whispered with another office worker while still not wanting to work. She didn't mention to me when I checked in they were running behind I had sat over 45min before she says they will try to see if the other appointments don't show which they hold for an hour even if there not in the building. I've never heard of this, but maybe this is why they turn patients away and get behind. Terrible!!!!!!! I hope this gets fixed soon because customer service like this is not what I'm accustomed to with PF.:( Whitney Wells (Regional Director) if you see this the staff needs training in policy and customer service.

So friendly and helpful. Checkin was great and then Brittney and Trisha helped me and my daughter…read more Great experience!

I don't really get the negative reviews, staff was helpful and kind. I did have to do self-pay as I…read moream currently uninsured but the 30% off when you pay up front was helpful to alleviate some of that financial burden. Overall a nice experience.