Great staff, thorough doctors and great frame selection…read more Always feel valued and heard.

Griffin has amazing Optometrists, plus I can't say enough about Jimmy and what a kind man he is…read more But that is where I have to stop complimenting this office. To get to these wonderful people you have to deal with the incompetent front office. My wife was given voicemail reminder of her appt @ 10:30 she arrived in the parking lot at 10:15 and received a call from Jessica stating that her appointment was canceled due to her being late. We live in Oceanside and drive 30 miles to this office. The fact that she was cancelled 15 minutes before her appointment has cost Griffin 3 patients, my wife, my daughter, and myself just for being inconsiderate. This is not the first time with Jessica, just the worse time. You can see in other reviews how rude she is to people. I'm sure the owners have no idea how many customers have left due to her. They have lost 3 in this review alone. We have found a new provider and are looking forward to better customer service when it comes to eye care. Never going back to griffin again!

Hello Let me start…read moreoff by saying that Dr Spaeth and his team are real pros!!!!!!. I am convinced that with doctor's knowledge and experience he will fix it or get you the best referral to treat your vision issues. The first person in our family to make contact with the doctor was my brother Chris, when during mountain bike riding accident he experienced a handful of coarse sand launched into his eyes. The pain was immense and he completely lost vision in one eye, driving with one eye he reached the Dr. Spaeths office, and chris was very happy that all the coarse sand was cleaned off his contact lenses and the sclera and he recovered all his vision back. My eye adventure was much more dangerous, as one morning I woke up with a cobweb floater taking up 33% of my vision, urgent care said it was nothing to worry about and should go away soon, well the floater was still there several days later, so listening to my brothers recommendation I made an appointment with Dr. Spaeth's office asap, turns out i had a detached retina and needed immediate surgery to save the vision in my eye. Heavy? You better believe it, and Dr Spaeth diagnosed the situation correctly and he took immediate action and made a call and got me an appointment at the best ophthalmology center in the country ( just the opinion of many) in Orange California. Not only did the surgeon save my vision (including peripheral vision) my eyes reaction time was as good as usual as i returned to playing competitive tennis. The recovery time was difficult and long and Dr Spaeth was there for me every step of the way. Fast forward to my 90 plus year old mom who has had countless eye infections and has extreme dry eyes that at times were so painful she would scream in pain. (after deciding to ditch the large eye center down south she decided to give Dr Spaeth a try, and I am happy to say she is back normal with very little pain. So as far as a rating I would give Dr. Spaeth and his team (who were very patient, knowledgeable and understanding) 1,000 out of 1,000. Mike, daidre, and chris

This place is amazing. Dr. Spaeth gave me my vision back with scleral lenses. I drive from Buena…read morePark just to see him. I literally got tears in my eyes the minute I could see: kerataconus is a degenerative cornea disease which distorts your vision to basically blur. I was hopeless and didn't know if I'd ever see again. Saved every dollar I had to get these scleral lenses and they were so worth it!!! Man: you can't put a price tag on excellent customer service, hospitality, and the best eye Doc I've had in a very very long time! So thankful to you all in the office!

So far, it is the worst service ever! Over 2 1/2 weeks ago I brought in two Maui Jim sunglasses to…read morehave the glasses switched out with my prescriptions. I was promised that they would be in no later than 10 days. That has not been the case. And the follow up from the local people is horrible! They promised me to expedite the shipping from Maui Jim and pay for that, however they never did. I will never use this group again, nor will my wife!

They are no longer VSP in network which is extremely disappointing. Then I had to call twice to get…read moremy prescriptions emailed to me after being a long time customer of many years and they did not send it to me so I had to call back. Then they told me that they're short staffed and backed up all the time and so they probably just missed my request. I would avoid this place, it's too bad too cause it's so conveniently close to my house. I've been a long time customer and patient of Griffin Optometric. I've seen many doctors and have always had a good experience. Over a week ago I ordered Contact lenses because I realized I ran out. I thought I had another box, but I did not. I called Griffin, and ordered a 6 month supply. The associate told me the contacts would arrive the next day. Over a week later, my left eye is burning because I'm wearing a contact from yesterday and I'm on my way to Disneyland today with no new contacts. My eyes are very sensitive to light. I went to Costco over the weekend, and I was told they don't carry Percision1 by Alcon. I asked if they had ProClear, and they did, but they needed to see Dr Griffin's prescription, which I did not have. After calling 3 times after I didn't receive the contact lenses, I asked the associate to call the contact lenses provider, Alcon. She called me after and said the contacts were on back order. And I had to ask they ordered me more trials. I had requested trials, and received four 2-day boxes and have no more. They ran out. I'm so disappointed in this entire experience. And I don't want anyone else to have the same thing happen to them. I also hope the Griffin team learn from my experience, because I'm definitely not purchasing contacts from Griffin again. I

Great service. Professional staff and very thorough examination. I highly recommend them for your…read moreoptometry needs.

Dr Lim is a horrible optometrist. She sold me expensive glasses that I didn't need and refused to…read morefix the problem. She did not listen and created unnecessary types of lenses. I was unable to use my glasses that cost over $1,200 and was stuck with them. BEWARE OF HER MALPRACTICE AND SERVICES. The rest of the staff is friendly and professional.

I had gone here for a couple years but this last visit was not great, I arrived on time actually a…read morelittle early to be told they are running at least 20 min behind which I had another appt right after and I didn't want to show up late and throw someone else schedule off which I would have. I asked why wouldn't you give a courtesy call as I live 10 min away so would have given me more time and could have adjusted but that would have meant alot as I get something's happen but just to assume your patient has the luxury to wait 29 min past their time. She mentioned they could do 1 pm but in the time of her checking w the Dr the other front desk lady gave that slot to a walk in. It was super disappointing how this was handled, no sincere ownership or solution except to wait and I already had something booked right after so had to leave, no follow up call or anything so took that as a cue to find a new Dr. stuff happens but it's how it's handled and this was a -1....gave a 3 just because nothing wrong last couple visits except always running behind

I visited Joseph Heinrich, OD recently and was amazed by the quality of care and time he took with…read moreall the required eye exams and testing. No rush...very friendly and personable. A great one stop place for your eye care and optical needs. Thank you ‼

I have been a patient of Dr Powers Griffin and I am really very happy with my experience…read more Everyone is so friendly and take their time and really take care of me. I thank Dr Powers for making my lasik procedure possible - I did not believe i was a good candidate until after a talk with him. I love Dr Bev too, Dr. Powers and Dr. Bev are very active in community volunteerism - giving their time for those that need vision screening. I recommend them all the time.

The people in this office are actually quite nice. My issue is with Sahar. She is extremely rude…read moreand condescending. Sahar continuously interrupted and spoke over me. When I asked her to stop speaking over me, she got angry and spoke louder. I quite literally could not get a word in. I will now never return to this office. I have recommended this office to several of my coworkers. Unfortunately, due to the rudeness that I just experienced I will no longer be recommending this office.

Amazing thorough eye exam with a great affordable arrangement of frames. The doctor is so nice as…read morewell as the staff. I highly recommend. They also take medi-cal. Very nice office super organized.

I went to pick up my glasses and they came back with the wrong Transition color on them. They were…read morelight blue instead of dark brown and I asked Dr. Ableson to please correct them for me I need them for the sun. He stood and yelled at me at the top of his voice in front of another patient saying it was my fault looking through them wrong!!! I have been wearing Transitions for over 20 years and they were the wrong color. I went home and called the lab and the technician told me that Dr.Ableson did not file the correct paperwork with my glasses!!! VERY UNPROFESSIONAL BEHAVIOR!! I found a new optometrist that changed them very happily for me! I had to give Ableson one star to review him, he was lucky he got that!

New doctor is very textbook, very nice, works through all the exams very methodically. I've been…read moregoing here for years and since they've changed doctors, it's still been nonetheless seamless. Once they get to know you and realize you're not going to buy eyeglasses there, they leave you alone. But they do always offer to have you try on frames to try and sell you glasses. Overall, I highly recommend this optometrist as they are very thorough and look at everything and my eyeglasses are always on point

Dr. Quang is fantastic. He spends a lot of time diagnosing and explaining things. You can tell he…read morereally does care about your vision. And you can also tell that he knows his stuff. Really glad to have him join the staff here after my last optometrist retired.