While everyone was polite and professional in the office, they told us our cleaning was not covered…read moreby insurance because it was a "more in depth" cleaning and tried pushing a few procedures that were not needed. Upon speaking with insurance, they informed us that this was in-fact inaccurate and to be weary of places that do this to get more money from their customers. Insurance stated that a cleaning is a cleaning, but some places like this one try to say there are other stages of cleanings other than the "basic" cleaning that is covered by insurance. In addition, they are very reluctant to send us our records when asked, and had to be asked multiple times. We have still not received everything we've been asking for, for months.

At 57 years cosmetic dental surgery can change your life, so taking the time to choose the right…read moredentist is the most important part. I did my homework and although an hour drive from my home in Tampa, Peak Dental over delivered in cosmetic and client care. Dr Little's work is a life changer. Dont make the mistake and not do your homework or even better Go to Peak Dental the staff is second to none

If your employee makes an appointment with a patient, then I the patient rightly show up for that…read moreappointment. I was told "no you do not have one". Yes I do, I called it was scheduled. So by telling me I don't, you are saying I am lying and showed up just to cause an issue. I explained that we were scheduled by someone in your office, so I should be accommodated as a patient with an appointment. She responded not only blaming a person they apparently fired (so shifting blame) but that they would not inconvenience patience with "ACTUAL" (yes she said that, and didn't see herself as being rude) appointments to fit my appointment in. Excuse me, I too have an actual! appointment made by Peak Dental office staff (fired or not still your office is accountable). I was told "you have two options, reschedule or leave". Which do you think I chose? Listen when I do something stupid and come on wrong day, that's on me, I am embarrassed and sorry, but I came when I was told and was treated as if I was the one being rude. Just fix it when your office staff ,whether there or not, is in the wrong. Don't belittle the patient. You have no idea what I went through to be there.

My husband and I have been going to this facility years. It's now under new management. Recently,…read moremy husband was told he had a cracked tooth and needed a crown. After the office confirmed the price through our insurance, my husband agreed to have the crown. He paid the quoted price in full and received the service. Months later, we received a bill for over $500. They were claiming it was an outstanding balance. After calling to find out what it was all about , they said it was the remaining balance for the crown. They claimed our insurance refused the claim. I have never been to a Dr or dentist that didn't confirm pricing and authorization of a procedure prior to doing said procedure. Apparently, peak dental , under the new management does things a bit more shady. They tell you a procedure is approved , quote you a price via your insurance and then do the procedure . We are now aware that they are scammers that do dental work at the insurance cost but fail to run it through insurance properly or not at all and the after the procedure is done, months later they send you a bill for hundreds of dollars saying , the procedure wasn't covered by insurance. That's bologna. Crowns are covered by insurance. Everyone who's had insurance knows this. It's still costly but typically insurance covers half the price. Since the change of ownership we have not been very happy going there . The staff that we were familiar with have all left . The last girl that cleaned my teeth actually talked to me about the mass exodus of the staff. She said the new owners weren't running things as they though fit. Patients were complaining and she herself was on her way out. Since nobody that we were use to seeing is there anymore, it won't be a big deal finding a new dentist since everyone at Peak Dental is new anyway . I'm putting this on Yelp because I don't like when people try to rip me off and lie in order to take my money after they've completed a procedure and quoted me the price that was paid in full and I would have loved to have known their tactics prior. I'm hoping to help other people not to have to deal with this issue.

5³ STARS. Most reviewing sites, you are seeing nothing but…read more5* reviews, and you are thinking,"This is puff." This is NOT puff. Look no further; you have arrived. Nearly a quarter century ago, a co-worker gave me Dr. Stidham's name. If I move to Oregon, I will be coming to Dental Wellness of Bartow for my dental care. Newly married, my wife had terrible fears of seeing a dentist - until she met Dr. Stidham and her all-woman staff. You literally can't make this stuff up. The principles and ethics you hope for are all here, knowledge is at the frontiers of medical science, and the camraderie among this group of caregivers comes from their love of giving care. To you. Poor Bill! When the dentist and hygeineist probe my gums, each measurement is called out loud! Bill, were you asleep? NOTE ABOUT YELP: If you dismiss the app, your reviews disappear...........

I've been going here for several years at this point and my dental health has improved so much…read moresince I've started going here. Not only do they take care of your needs but they teach you what you need to do to really take care of your teeth. Most of all they care and that means more to me than anything else.

Dr. Sparks is fabulous. Dr. Sparks treated me with great respect and kept me informed through…read moreevery step of my procedure. I was provided with post-op supplies and instructions. Every staff member who cared for me was friendly and professional. I highly recommend Aspen Dental in Bartow and consider us lucky to have this excellent facility.

Dr sparks I think took advantage of me for my age went in early 2024 had work done within weeks had…read morean infection it's Jan 2025 been suffering pain hording antibiotics trying to save money for another 2000 for work that need to be done for infection and he had nerve enough to say it was his fault but I didn't get it at the time I was in do much pain would see him if he was the last dentist on earth

The dental office is always clean and the staff are very friendly and welcoming. The work they do…read moreis very professional and the care is like family.

I needed to find a new dentist because we changed insurance and went to dental Associates. Everyone…read morewas great. Very friendly staff. I was very happy with the experience.

I had a great experience coming in for my appointment. Shalee and Aubrey at the front were super…read morenice and my Doctor was really attentive.

If I could give Zero stars I would I chose this office to be my primary never even seen a doctor…read moreand they treated me like a drug seeker! I was at my last doctors for 30 years and I take 1 prescription the PA I seen said she would fill my rx but she never sent it to the pharmacy.They know that's not a prescription I can just stop taking! They made their last dollar off of me. They'll Never see me again. They don't care about their patients and I will tell EVERYONE I know not to go to Palm medical This business is greedy and couldn't care less about me they care about the MONEY

As a medical professional myself, I find a lack of reading a patient's chart highly dangerous and…read morestupid! The assistant to the ENT came into the room and told me she was going to put Afrin up my nose, so the doctor could use a scope. I told her no, and she looked half stunned, half asleep and walked out. How brain dead do you have to be to think you should expose someone to a drug when you have zero clue if they might have a reaction to it? But most importantly, I was there for something in my MOUTH! You do not need a scope or anything messing with the nose for exam or treatment, yet she was blindly going to administer it. Incompetent and asking for a law suit! Next, the practitioner Jessica came in and asked me why I was there. Again, READ the chart! So I told her. I knew exactly what the diagnosis was already, because it was obvious. I just needed the correct treatment. She got all cocky and said, "Oh, what makes you think it's that?" I have ZERO patience for medical staff with a god complex. I didn't tolerate them when working, and I certainly will not now. Get over yourself and do you job. No one is here to worship you. You are here to serve with respect.

Without fail I wait over an hour EVERY visit before the doctor even calls me back. There are…read moreemergencies at doctor offices from time to time but not every visit. They just don't respect anyone's time. I guess it's time to start searching for other options I come every three months for the exact thing. No adjustments just the same questions with the same answers. Enough is enough. Hundreds for this. I could go to public health clinic and get better service.

Dr. linda is now retired but she was a really good dentist. she didn't nickel & dime you. She is…read morepersonable, she talked about her charity works. She was old dentist. Which I really like. Her successor seem nice. Another female dentist which I like. She has a nice sense of humor.

I have been a patient of Doctor Linda May for close to 35 years and always admired her approach to…read moremy dental care with her conservative approach. In addition to her attention and quality of care she practiced. She helped me many times over the years with dental procedures that I am so very thankful for what she did for me. Sue C