Everyone here was so knowledgeable, kind, and great at their job. Defiantly rec…read more Update: they require 3 appointments for me to order my contacts. I've worn the same brand contacts for year and have never had to go this out of my way to get a prescription finalized. I just think it's a bit of a waste of time. Maybe I. More low key than others when it comes to contacts?

Recently went to Drs. North and Watson just for an annual eye exam and to get a new prescription…read morefor contacts. During my appt, they were training someone new to use the machines. While the primary eye doctor was there supervising, the trainee was incredibly incompetent. What should've been 5mins to run these few tests took over 30. I had to ask multiple times for her to clarify what I was supposed to do during the tests. At one point the trainee even hit my eye with the machine. However the biggest issue was the front office staff - they were quick to complain about any inconvenience. As I in the sitting area waiting, I overheard them complaining about customers and how a certain customer was a "massive headache". Probably not the time and place to be complaining about customers when customers are in earshot! The exam itself went fine. Dr. Olson was quick and pleasant. A little annoyed that I was left sitting around for 25mins during my contact lens check appt only for the doc to spend about 30 seconds checking out my lenses. But that wasn't the Doctor's fault, just poor scheduling. Also, I've never had to come in for a second "contact lens check" appt in my life - complete waste of time. The attitude and behavior of the rest of the office team is not worth coming here. Also beware about ordering contact lenses from their office. I was able to order them online for about $200 cheaper than they were quoting (and got them delivered in 4 days vs 5 weeks that the office was estimating).

I went to this clinic today for the first time to have my vision tested and to get a new pair of…read moreglasses, and I couldn't be happier with the care I received from Dr. Ko. She was very thorough in testing my vision and helping me understand the different lens types to accommodate the presbyopia I've recently started experiencing. I also have dry eyes, which introduces another complication when choosing frames. This clinic is one of the only providers of 7eye frames (for dry eyes) in the twin cities, and Dr. Ko was very patient, taking the time to ensure I understood all of my options before choosing a frame. She also has a wealth of holistic knowledge about dry eyes and was able to provide useful insight around treatments, etc. The entire staff was very kind, friendly, and professional. They're really empathetic and dedicated to providing the best service possible.

Not only is the doctor knowledgeable and kind, but the products are perfect. My very best favorite…read moreglasses were smashed in an accident. They didn't have the frame anymore, but they made me new ones almost exactly like the old ones. ! No charge for a brand new pair of glasses and lenses because I put on the insurance. I have cheaper pairs of Glasses from other places and shechecks the prescription for me and told me they were just fine but there's no way I get this kind of replacement from anywhere else. She knows how much I love my and that my injury means that my other glasses are all too heavy and they got them for me in just a couple days. You won't find a better eye doctor or product.

Thank goodness you're looking at these reviews. I had my records forwarded to a new…read moreophthalmologist and found that they had recorded 2 of the 3 laser surgeries on the wrong eye! I moved to a new doctor after having terrible experiences. Terrible bedside manners with one of the premiere doctors there. Your eyes are pretty important. Don't take this risk.

I had cataracts removed from both eyes by Dr Reader (could this name be something other than a…read morecoincidence;-). More recently Dr Mellema has written a prescription for glasses. The support staff can be a bit variable, the waiting times a bit long on occasion and the waiting area somewhat bland. But if you are looking for high quality care I think that you'll find it at Southdale Eye Clinic. Parking is seldom an issue. A well stocked on-site store is available but on the pricey side for me.

Martin eye care is very expensive! - with no warning about extra charges…read more Throughout my visit there was no explanation about what they are doing or testing or looking for. Very strange and unprofessional. The staff there does not seem very educated or knowledgeable. Won't be returning.

I had an eye exam and bought prescription frames…read more The prescription frame selection I wish was a larger collection and more designers. Did have Betsy Johnson and Kate Spade frames and others. The technician was great! Very authentic and knowledgeable. During my visit with Dr, I felt like he explained everything well and made sure he address any questions or concerns I had. The environment was clean.

Very pleased with Dr. Gross. My husband and I have gone to him for several years. He is thorough,…read morekind, very professional and has taken good care of us. I would recommend him with no reservations.

Dr Ristad, who recently retired, was one of my favorite doctors of all time. His replacement, Dr…read more Elliott, has been a huge disappointment. Dr. Ristad knew I was almost ready for cataract surgery a year ago. I waited until I was sure it was time and met with Dr. Elliott. Dr. Elliott spent maybe 10 minutes with me. He didn't examine me, nor would he answer my questions. His advice was for me to wait and use my OTC eyedrops more frequently and get my glasses adjusted. Good advice, but these things aren't going to solve my cataract problem. I believe Dr. Elliott doesn't trust his abilities, because he told me that he didn't want to harm me. Why would he say that? Since I met with Dr. Elliott two things have occurred: 1) My eyesight has gotten significantly worse, and 2) I went on two trips where there's snow and sun, which is particularly hard on my eyes. I've since gone to another eye doctor who spent 90 minutes examining my eyes. He said my cataracts are advanced and surgery is definitely warranted. I wanted to avoid writing this review by speaking with a manager at Edina Eye Clinic. I tried twice but was told that it wasn't going to happen.

The Chu Vision team continues to impress me. Each experience I have here is better than the last…read more Dr Ralph Chu is extremely knowledgeable and spends extra time on patient education . His team of optometrists are responsive and intelligent. I feel safe in their care in addition to feeling like I am treated as an individual. If you want to have a team that cares for YOU and not just your condition. Go here!

Outstanding!!!! I have never experienced any organization with better customer service. Every…read moredetail of my experience was enhanced due to the detail of staff support and professionalism. I had my surgery and the difference in my vision is night & day. I had no idea how dull and blurry my world had become pre surgery. Now I feel like I'm seeing as I did when I was a teenager! Amazing place! I highly recommend it!

New patient due to insurance reasons. I had the exam, which was done very well. Ordered a new pair…read moreof glasses with all the lens coatings and extras. Wore them for a week and never got used to the blue tinged reflections, so I went back. They reordered my glasses without the blue-blockers, and they arrived in just a few days. No charge! Awesome service, will happily recommend.

I needed a new eye doctor as moved into south metro. I heard great things about the Eagan Eye…read moreClinic so I booked myself and my twin sons an appointment there. upon entering I knew that I made a great choice as everyone was very friendly and accommodating. It was a nice looking place and very comfortable. They onboarded the 3 of very efficiently and got us all in and out very effectively. The testing room employee was very knowledge and the process was seamless. When I enter one of their exam rooms, the eye doctor was there in just a few minutes and she was very knowledgeable and worked with me to determine my needs in a becoming way. My 2 sons had the same exact experience. I knew it was time for new glasses for me and I found what I liked and their optician was very knowledge and low key on my options. In fact, the entire experience as extremally chill with no pressure for us to act on anything. Much different that past experiences with many eye doctor offices and optician shops. Our 1st experience at Eagan Eye Clinic was prenominal. I am recommending them to anyone that mentions that they need an eye doctor to me.

Excellent eye care here from the checkin staff (Keegan), assistant (Rachael), to Dr Axelson!…read more Clean, well staffed office and exams. Office & optical department is on the lower level of the building, so remember to take the first left into the lower level parking. You can park in the upper parking lot but then you will have to take the steps down or walk down the hillside.

I continue to be impressed with this location. It is easy to get in with scheduling. The staff is…read morealways super friendly. On my visit today the gentleman who works the frames shop was able to help with a bow repair at the last minutes before close... The whole while with a great attitude! (I know it is annoying when customers show up right before close, but this was my last chance before the weekend to get my kiddo in so we could take the tape off of his frames.) thanks for "going the extra mile!"