They are amazing! I appreciate Theresa so much. I have used advantage to maintain our heater and AC. I woke up on Saturday without heat (61 degrees). I called advantage and waited for 4 hrs for technician to call, they didn't. I called Patrick's heating, they said they would be here in an hour. They got here in 35 min. Theresa was fantastic, she walked me through the issue and found it was a circuit board problem. She had another circuit board in her vehicle and fixed it on the spot! She provided great recommendations going forward. Thank you! I wish I chose y'all sooner! read more

My heat went out overnight and with the freezing temps Theresa came out the same morning and fixed the issue at a reasonable price! Patrick's came highly recommended from my neighbors and the service did not disappoint! read more

Simply the best. We've been using Patrick's for years. They are honest, and reasonable. That's all you can ask. Recently, our air conditioner went out on one of the hottest days of the year. And, we had family in visiting from out of town. The worst possible day to have an emergency. A quick call to their office resulted in critical advice from the office rep. to ensure that no additional damage was done to the unit. Theresa, one of the owners, came out quickly. The problem was severe and required tracking down the right part. After a short wait, she was able to find the part and fixed the problem. A life saver! Thanks for your professionalism and persistence. read more

I stole this from another reviewer: They are "SIMPLY THE BEST"! Theresa came out today to service my A/C. She stressed the importance of yearly maintenance to keep my HVAC in good shape. I couldn't ask for a more knowledgeable, honest, professional, kind and helpful person. I purchased my unit from Patrick's and will use them for all my future needs. Bless you, Theresa, for putting up w/my barking Poodle. read more

Amazing work by this company and their family... family owned and operated. They are efficient and affordable as well as being extremely clean while they do the job! Highly recommend this company! Also the responded in a timely matter... read more

Wow, Patricks did a tremendous job helping us out with both our furnace and Air conditioner. They were honest, efficient, and very professional. We would highly recommend Patricks! read more

This is the second time that Theresa has some out for repairs - once for the air conditioning and this time, for the heat. She diagnosed the problem immediately, her communication was excellent, and she was a pleasure to work with. Although I would prefer not to have to call for her help, I will definitely be reaching out to Patrick Heating and Cooling for any additional issues that arise. read more

My favorites! They are always fast, friendly, and fair! What more could you ask for! Had my furnace go out last winter, They were able to come quote us right away. Theresa, was a delight! Very friendly, professional, informative and a clean worker! She searched the furnace over thoroughly. Explained each charge and item in the quote. After having a much better price and availability over 'Borters', we went Patrick's. Came the next day for an installation of our new 'Carrier' furnace! Theresa was a hard worker, plugged through, no breaks, finished in a couple hours. She tidied up her work area. We highly recommend this family-owned business to anyone seeking a great experience with great service and products. read more

Support local, family businesses! Theresa and Roger were extremely helpful and understanding when my heat went out in the winter. I really wanted it fixed as soon as possible, because I have two young kids, and they were here within the hour! Will definietly continue to use them for all my HVAC needs, and reccomend them to everyone! read more

Woke up to a temp of 25 below outside and no heat. Roger was out within 30 minutes. He is kind, helpful and very reasonable. I highly recommend them. read more

I really can't say enough about these guys. They installed a furnace for me about 3 years ago and when I called them this weekend because it wasn't kicking in, Roger talked me through a simple procedure that got it back up and running. He easily could have come out and charged me for a service call which at that time would have run me $175. That is a long term view of my business and I'll repay him by being one his customers for a long time. Highly recommended. read more

Terrific fast, courteous, efficient service from Theresa - my car mechanic is a "Theresa" also - note to men (and women) everywhere - "womansplaining" is GREAT!! Theresa is an excellent explainer as well as very smart and skilled - I'm a little less ignorant and much warmer than a little bit ago - I wish the Theresas could get together and fix my entire life - well deserving of ALL the stars!! read more

This guy is good. Have been using Roger for 7+ years. I have zoned heating and air conditioning meaning I have two furnaces that are 14 years old. Roger came today corrected the problem in less than 10 minutes no charge. That is what I call Customer service. read more

I called about my furnace issue and had a response within the hour and the whole issue fixed. Very kind and they even played with my crazy dog while they worked. Definitely recommend. read more

Roger installed a new furnace in late 2010. The previous A/C work above it (Perfect Climate's work, tried them and got nowhere) leaked into the new furnace, but Roger was able to fix things right up, and we've had flawless heating and A/C since then. He also solved a hot water heater issue with great resourcefulness and finesse. He was able to locate just a section (a KEY component) of our water heater setup, which otherwise was sold new as a single unit, and retrofitted the section to our unit. Several other companies quoted me a new hot water heater right over the phone, without knowing what we really needed. (One guy at a local shop even hesitated when I asked him if his company installed residential hot water units. Whaaa???) Roger is FAST, he is a very fair business owner, and he stands behind his products and service. While I am never happy to have to call out a repair person, at least I know I can count on Roger and his team. No. 1!!! read more

Excellent! They set a service standard. They are very responsive, knowledgeable, and honest!

Our AC was making horrible noises and started to smell a bit like burning so we quickly turned it off and called Four Seasons HVAC company to come out and take a look. They told us they could fix the broken part for $900 but insisted up and down that we really should be replacing our entire furnace and AC system for a cool $7K (BUT we got a great rebate for paying up front). They didn't have the necessary parts so they left with us telling them we would call shortly to set up an appointment after discussing our options. We decided to give Patrick's a call for a second opinion. Over the phone, they basically told us they would be SHOCKED if we had to replace our entire system after only 10 years. They told us without looking at it they also doubted we needed to replace the motor and wheel (what Four Seasons told us), and that they could replace the part for $400-500 depending on what size it was. I felt much more comfortable with this technician who was friendlier and did not seem like such a salesman. I will be calling Patrick's if I ever need to again because they provided great work and did not try to take advantage of a desperate situation like the big guy did! read more

I had a similarly wonderful experience with Patrick's. One Sunday my furnace stopped working, so I called out an HVAC guy who was a friend of my mechanic's. This guy suggested I buy a new furnace from him, because the blower motor and the control panel were not working and it would be over $800 to fix. After he left I picked up the phone book and called a few other HVAC companies to see what they would charge to make the repairs. Most wouldn't talk to me unless I paid them to come to the house, which would cost a small fortune on a Sunday. Patrick's was different. When I told the man who answered the phone what the other guy said was wrong, he told me it was unlikely that the two components would fail at the same time. He said that more than likely it was the blower. He quoted me a price over the phone, which was substantially lower than the other guy. When he came out he didn't charge me for the visit, just the repair, which was the blower motor only. He allowed me to pay half now and the other half in a few weeks, and seemed genuinely caring and concerned that I had been out of work for a while. When my AC failed this summer, I used Patrick's again. The repair was minor and didn't cost me an arm and a leg. Other companies would probably try to sell me a new unit. Patrick's honesty and quality service is a rare find these days, and I wouldn't dream of using another company. I couldn't say enough about the wonderful service I received with Patrick's. My neighbor used them, too, and thought they were outstanding. I highly, highly recommend them! read more

We have been steady customers of Patrick's since there was a Patrick. Roger, the current owner, bought the company when Patrick retired some years ago. He is as honest and diligent now as he was when he was Patrick's chief installer. He delivers on sales, installation, and service. The few times there has been an emergency response has been as quick and thorough as we could have wanted. read more

I heard great things about them through several family members so I called them up for a furnace tune-up. Theresa was very friendly and walked me through everything she was checking during the appointment. I will be calling them going forward. I enjoy supporting family owned businesses who take care of the customers. read more

In February 2011 our furnace went out on a Saturday. I decided to call one of the largest HVAC companies in Chicago, they advertise everywhere and are well known. They came by and after inspecting the unit told me I needed a new motor and that the cost would be around $800. He didn't have the part on the truck and would come back Monday. I was obviously disappointed at this but wasn't in a position to haggle seeing as though it was 20 degrees outside. After the technician left, I did some research on the internet and found that the part was only about $180!!!! I subsequently called Patrick's and the gentlemen who called me back insisted on coming over that Saturday LATE afternoon to give me a free inspection since he was in the area to ensure the part was indeed needing replacement. I ofcourse told him the story regarding the part and he agreed to take care of me with a reasonable price for his labor. He called me first thing Monday morning as promised from his supply store, and confirmed our agreed upon price and it was fixed by 10am that morning. I ended up saving 100's of dollars because I did my research, but also because Patrick's was honest and fair in dealing with me. Sometimes the "big guys" aren't the best, your local "family" type businesses are a great option. read more

A few weeks back my unit froze up. I am new to area and read reviews and contacted them. I am a big supporter of local businesses. Young man showed up, but didn't offer much help beyond, looks like it was low on Freon. I asked questions on leakage, or if he could recommend a different option. The only other option was a complete replace - maybe like 2500 dollars. After a few calls to the "big boss", he explained he could add Freon and it would be 325 dollars (3lbs) plus 100 service call. No guarantee other than if it didn't work he would be willing to credit towards more expensive fix. Having limited options, and heading into one of the hottest weekends, I said yes. Soon, there was trouble, according to him it wasn't filling. Another call to big boss. I return to him saying "it is all good". What happened I ask? He explained that the gauges were new and he was reading them incorrectly, though they looked well used. I spoke with him some and he acknowledged he was new, but had been working for them for 4 years and just completed his education. Understand, he did resolve issue - but I have no confidence and lacked any sense of professionalism. read more

My furnace wasn't working and Patrick's HVAC came out quickly and replaced the broken part at a fair price. No attempt to sell me a new furnace, which has been done in the past by two other companies. I appreciate honest trades!!! read more

I called this co. When I woke up with no heat New Years day. They were amazing super fast response ,honest , and fairly priced ! I was expecting to pay much more for a emergency call on a holiday. I would recommend them to everyone , and love to support local family owned business. read more

Today was the day our furnace decided to stop heating the house. After a few unsuccessful DIY attempts (meaning I turned it off and on and off and back on followed by turning the heat higher) it was time for the professionals. Called Patrick's Heating & Air and within 30 minutes someone was at the house. After diagnosing the issue, talking me through the issue and solution we now have heat. Patrick's has been at the house more than once for other service and each time I feel confident and secure that the proper work in being quoted and completed in a professional manner and there is absolutely no upselling or scare tactics. From the front office, to the onsite work and products Patrick's Heating & Air Conditioning is first rate. If you are looking for cheap work, ok products and so so service do not call Patrick's. If you are looking for great customer service, fair market value workmanship and products they can stand behind PLEASE CALL PATRICK'S HEATING & AIR CONDITIONING. (630) 540-2200. read more