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    Doc's HVAC

    4.5 (8 reviews)
    Open Open 24 hours

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    2 months ago

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    27 days ago

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    Mike R.

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    10 months ago

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    6 years ago

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    7 years ago

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    Mike R.

    Mary, thank you for the 5 stars and wonderful words!

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    8 years ago

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    Astera Heating, Cooling and Appliance Repair

    Astera Heating, Cooling and Appliance Repair

    4.8
    (336 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    McNally's Heating and Cooling

    McNally's Heating and Cooling

    4.5
    (97 reviews)

    Yes, my old a/c decided to wait until the heat wave to give up the ghost! The system needs to be…read morereplaced. I arranged for 3 quotes and in the end, I chose McNally's. Mark Estrada is the Comfort Advisor. He was exceptionally polite and courteous. He explained everything in easy-to-understand terms and answered all questions in a very professional manner. He did not attempt to upsell or offer product that was not necessary. He offered a great value for what was best for me. The decision to go with McNally's was now an easy choice. Meanwhile, raging heat and no a/c, Mark arranged to have a technician come out and at least get me up and running until the new unit will be installed. Esteban was the technician and it was soon evident that he was a true professional. Within minutes the a/c is on and running. Esteban was very friendly, courteous and polite and I am now even more comfortable with my choice to use McNally's Heating and Cooling. I am only sorry I can only give a 5-star review. This type of responsiveness, professionalism and courteousness demands a TEN-star review! Thank you Mark and Esteban for all you help and effort! John W, Elgin, Illinois

    Tried the "your heat exchanger is cracked" scam on me, immediately after taking of the cover. I was…read morenot born yesterday. I KNOW it takes a lot longer than 10 seconds to diagnose something like that, and I called about a rattle - it's summer, I didn't ask you to look at the furnace at all. Tech was rude and defensive and I'll take my business elsewhere. P.S. I also realize he parked his work truck in the driveway which is really unusual and a bit presumtious. No other service people I've had here have ever done that - not even large appliance and furniture deliveries put their trucks in the driveway.

    Doc's HVAC - hvac - Updated July 2026

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