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D. E. Mathieu Plumbing, Sewer & Water

4.9 (52 reviews)
Open 7:00 am - 8:00 pm

Get pricing & availability

Response time

10 minutes

Response rate

100%

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Services - D. E. Mathieu Plumbing, Sewer & Water

Bathtub installation

Bathtub repair

Faucet installation

19 More Services

Faucet repair

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Shower installation

Shower repair

Sink installation

Sink repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

D. E. Mathieu Plumbing, Sewer & Water Photos

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Recommended Reviews - D. E. Mathieu Plumbing, Sewer & Water

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2 years ago

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9 months ago

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3 years ago

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11 months ago

They did and great job and were on time. They were on time and completed in a timely manner.

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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Don M.

Thank you Greg.

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4 years ago

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Don M.

Thank you Bryan.

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6 years ago

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3 years ago

Great service all around on many projects over the years (heater, sink, pressure tank, pipe repair, etc). Highly recommend.

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5 years ago

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6 years ago

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5 years ago

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4 years ago

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Don M.

Thank you Angela.

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3 years ago

Don fixed two plumbing issues in our home. He is a great communicator and has a thorough attention to detail. Highly recommend.

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5 years ago

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4 years ago

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5 years ago

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6 years ago

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Don M.

Thank you Mark.

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6 years ago

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4 years ago

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5 years ago

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6 years ago

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Don M.

Thank you Janet.

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5 years ago

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Don M.

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7 years ago

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7 years ago

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7 years ago

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5 years ago

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7 years ago

Helped me to diagnosing the problem remotely and solving it without any fee. 5+ stars.

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7 years ago

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7 years ago

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Ask the Community - D. E. Mathieu Plumbing, Sewer & Water

Review Highlights - D. E. Mathieu Plumbing, Sewer & Water

All the great comments are true and Don is a very responsible, honest, experienced, respectful, and kind plumber.

Mentioned in 35 reviews

Read more highlights

Oncourse Home Solutions

Oncourse Home Solutions

1.5
(287 reviews)

This is actually a 3 part review: Part One - a couple of…read morereviews down mention being told they need a new boiler because of a universal part. I had a very similar experience. I was traveling overseas to see my daughter, got a call saying the heat at home wasn't working. Contractor came out and stated due to my unit being so old the manufacturer no longer made the part that failed and i'd need a new unit. So, i'm overseas and over a barrel. Told them to give me a quote, i have NO heat here. promised a quote 'tomorrow' well tomorrow ended up being 4 days later, the quote was upwards of $5000. By the time I got the quote (tuesday) I got a call from home saying the heat was working again and has since, it has been just about a year now without issue. What i believe happened, the tenant replaced the battery in the thermostat and didn't connect it properly when replacing on the wall. the contractor came and when he removed it to check, put it back on correctly. so, instead of a failed part that didn't fail and paying $5000 it was only a thermostat reset. imagine my anger at finding such a incompetent contractor being used by Pivotal. Part two: Last year i could call Pivotal for an issue and talk to someone pretty much immediately. This year, I've called a couple times for the same issue and have been on hold or a minimum of 30 minutes each time. extremely poor phone answering. If we have a problem we can't sit on our butts or 30 minutes to get to talk to someone. get more people to answer your phones. You can't say "it was a busy time" that doesn't cut it. Be prepared and bring more folks on board to work your calls, customer service and response is extremely important, especially during winter months. Part three: Related to part two - once i finally got through and was able to talk to a contractor it took a bit but they were great, they arranged the schedule and got someone to come out that evening to work on another burner. She said Pivotal uses many local contractors and some of them suck, must be talking about part one! She did say she believes you can request a specific contractor if you've had a good experience with them. I'll do that in the future. Part four - just adding this now. When the 'gas company' held these contracts response was near immediate and always very competent. I never had any issue during those times. They'd come out in the fall, inspect and clean your furnace and set you up for winter, all of that great service and response went out the window when Nstar sold the service business off of to Pivotal.

This company is a typical insurance company! No morals. I was told by 2 or 3 different people that…read morethey haven't received my reimbursement form showing I had paid for the service( which they required) and the pictures they required, all the while I'm looking at the email from on course stating they had received my reimbursement form and the supporting documents! I cancelled all 5 of my accounts and don't you know they deducted 5 payments for another month out of my checking account. They are less than zeroes

D. E. Mathieu Plumbing, Sewer & Water - plumbing - Updated July 2026

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