First off I just want to say the process with these guys was so smooth and not stressful in the…read moreleast. I had Kyle as my trusty repair guy and he did an absolutely amazing job. I loved the fact that he would call me with updates for even the smallest thing going on with my car. He projected that it would be a week for my car to be fixed and he even got it to me earlier than they originally planned. Also, my insurance company tried to send in a refurbished grill for my car. To be cheaper in price, however, it had two holes drilled in the front for the license plate. I have a very nice car and Kyle remembered that I originally had no front license plate holes. He convinced them to get me a brand new grille. He also got a professional decal guy to put on my decals perfectly. Overall, Kyle is an all around outgoing and extremely kind business man and I appreciate his hard work and attention to detail. Great customer service skills from Kyle. On top of all this other great stuff I have my car back and she looks brand new! They also returned it to me smelling new and way cleaner than when I left it. I can't thank you all at Caliber collision enough.

Went to this place for a quote on my neighbor's truck and ended up getting some rude sales man…read more This guy walked around like he owned the place and the world revolves around him. Maybe he does own it but his customer service sucks. He gave us a quote of 1800 then took it back as it was 1900 then proceeded to tell us that there will also be a charge of between 1-500 dollars more if a sensor needed calibration. All this for one front fender. I told the guy can I just pay 1900 flat and I'll do it now he said no . I looked at my neighbor and we both had the same idea let's go this seems janky. We then went to crash champions collision and got an excellent sales man and got a quote for the same thing for 1680. We did not even tell them what the other quote was to compare. I paid the 1680 and his truck now looks like brand new. Moral of the story is don't let these companies just tell you anything and be rude. There are to many places that do the same thing and better. These businesses don't realize the business they pass up also Since I was there I also wanted a quote of my truck fenders getting repainted.

These guys do it all and then some…read more More than just oil changes and state inspections They can do almost everything you need done on a car They do a thorough inspection of all parts and inform the owner what they feel needs doing but they *WON'T* do any work ever without the permission of the owner - also they will take the owner out into the bay to explain exactly what they are intending to do. The owners Casey and Graham are two of the most friendly, knowledgeable automotive service workers I have ever done business with, and I have done business with them for about four years. Relatives from NW Houston drive up to their shop because of the honest and excellent work.

I just moved to Tomball and Wow-I've NEVER been in a auto repair establishment that is spotless…read morelike this place-all I can say is WOW! The waiting area & the repair bays immaculate. The staff was very friendly professional & knowledgeable! I'm very impressed so say the least. Great attitudes all around -great service. I'm hooked. Never thought I'd write a review like this, but couldn't help myself. I'm all about a well run business! Definitely a return customer.

The customer service at this location is just wonderful!! I…read moregot into an accident involving a deer and went through my insurance to set up an appointment at this location the very same day. Within two days they had an estimate (which was really reasonable I might add) ready for me and kept me updated throughout the entire process! The main gentleman I kept in contact with is Tejay who is just fantastic. As well as the woman up front by the name of Nicole. They were both so pleasant and helped make light of the situation. Fast forward to about a week and a half later. I get my truck back and they did an outstanding job on the repairs! I would definitely recommend them.

Very quick turnaround on a collision repair with insurance. They kept us informed every step of the…read moreway. Great customer service and communication. They even assisted with return of a rental car. Hope not to need them again but definitely would return to Classic Collision.

Warning do not come here worst service ever do not take accountability for anything. They damaged…read moremy skid plate almost ripped it off and tried to act like it was my fault. An gave me an attitude pretty much told me they weren't gonna do anything about it. So unprofessional district manager or owner really should look into this especially the people that worked there a couple of the managers, especially I will never use Jiffy Lube again and I've been going to Jiffy Lube for about 15 20 years. Lost this customer. I wish I could give them last then a zero star.

Please don't come here, they are very careless. I went in at 8:30am for an oil change and I agreed…read moreto have my spark plugs changed. It was not busy at all during that time. They had to drive an hour to pick them up and I agreed. It took much longer and then after they arrived it was 30 more minutes. Then someone tells me it's the wrong spark plugs and if I wanted to wait for them to get the correct ones. I said No, and was waiting 45 more minutes to have my old ones put in. Now it's 11:30am. My car finally pulled up and I really needed to go, but had to wait a couple of minutes to get checked out. Finally, I am checked out and I leave and they didn't put my air cabin filter back on. I drove back and my car starts smoking. They said that it was smoke from the oil they didn't clean up. When the manager came by he said they didn't even put any antifreeze that I had paid for. I have been here before and they didn't put my oil cap on correctly and my car started leaking oil. I have been avoiding this place for years but decided to give them another chance, big mistake. I am wondering if my spark plugs were even put back correctly. I never write a bad review, but this case I'm doing it for people's safety and for them not to lose money.

Very nice guys got appointment right away, prices were little better than any other shops in…read moreTomball area.labor was in line with a mobló mecanic prices.they fixed my car less than a day couldn't ask for better service also 12,month's 12,000 mile warranty

From the owner: ASE-certified technicians handling everything from routine oil changes to complex diagnostics —…read moredone right the first time. We specialize in honest, transparent repairs with no upsell pressure, serving Tomball and the surrounding communities. Book online in minutes and get $10 off your next oil change when you schedule through our website.