I had great service at this clinic. Friendly staff. Whenever I called, a really person pleasantly…read moreanswers the phone. Check in was easy, they have an online portal that stores results. Rapid pcr results in two hours! I was in and out of my appointment in less than 15 minutes including new customer check in. I'll be back for sure.

Went here for a covid test and only waited for the paper work. in and out.read more

Had a really bad rash after working in my yard, wasn't sure if it was poison ivy/oak or a bug bite…read more Minimal waiting, polite staff, built in Pharmacy and they took my Cigna insurance.

Boo just boo, today i give my experience a 1 star because. yes it was busy but it took 2 hours to…read moresee a doctor for 6 minutes. Came in at 11:40am didn't get seen til 1:55pm. doctors were literally seeing other patients yes patientS that came after me. one of the doctors saw me waiting for so long she checked the systems and said "there's 3 patients in front of you". I told her i had been waiting and seeing other patients get seen before me. she said "they're not doing it in order, just by what the system shows". choosing patients who get seen like a bingo game, whoever they picked that's who got seen, not in order at all. so boo , when it wasn't so busy it wasn't terrible just slow. I downloaded yelp just to make this review so you know how this place works and make an informed decision for yourself and make sure you asked if they're busy before going. Nurses were great tho.

Staff was AMAZING and made my kid feel so much better when we came in with a case of flu on a…read moreSaturday night. However, the website showed a 15 min wait, but when we arrived it was closer to 60 minutes. Hard to explain to an extremely sick toddler. Please please fix the wait time listed online.

The woman at the front desk, Maddie may be one of the most hostile individuals I have ever met…read more She made us sit in our car to fill out the check in paperwork online even though the was no one else in the building. There were benches in the waiting room, unoccupied. Later there were people sitting on the benches and I asked why we were not allowed to sit before, and she gave me all this attitude and told me I could sit in my car while they my baby gets looked at. Excuse me what. On top of that we did not have good phone service and the online paperwork would not load. They have no alternative paper method so filling out the paperwork online was a pain. You would think workers at a Pediatric faculty would be friendly, but Maddie does not seem to have a friendly bone in her body.

Staff visibly upset I brought my elderly dad in who could not breathe due to a bronchitis attack,…read morewould not give a chest xray. because it was late. There i was no one in there and we sat for almost an hour as the staff laughed about needing to go home. The PA augusta was wonderful and very apologetic

I don't even know where to start but all I know is I won't be going back. If I didn't have a family…read moremember who was a doctor/know a little about healthcare my self I wouldn't have gotten out of here with the information I needed. When I requested for certain tests, the tech (not the doctor) gave push back stating I didn't need them when last I checked that wasn't her decision to make. She was also not pleasant and I could tell by the way she was training the other tech that was with her. The patient experience was awful and the rooms did not seem clean either. The only person who knew what they were doing seemed to be the PA who saw me and even then I had my cousin on the phone who's an MD just to make sure.

I got to the hospital at 2pm and waited til 5pm and still wasn't seen. The security guard came over…read moreto me to inform me that I was bumped up again after I already waited for 3 hours. After that I just left. I have ear pressure and pain and I guess that wasn't important enough to be seen. The staff was rude and very nonchalant.

Last night I experienced the absolute worst bedside manner I have ever seen from Dr. Matthew…read moreKramer. He was rude and condescending from the moment he entered the room. He completely dismissed and invalidated all of our concerns and all but accused us of lying. He spoke with an extreme level of disrespect and directed more of his attitude toward the people of color in the room. I would recommend that no one with any kind of urgency visit this ER and no one who wishes to be treated with basic decency and respect see Dr. Matthew Kramp. His horrific complete and total lack of beside manner completely derailed any hope we had of finding some answers, let alone timely ones. When we informed the nurse of our experience, she suggested we fill out the survey they'd be mailing us, and when pressed, offered that we could call the manager (but no contact info was provided). There seems to be no expectation of timely or adequate care at this hospital. 0/10 absolutely not worth going.

The first time I was here I'd come against my will. I'd just met my now-husband and he was…read moreinsisting that I get malaria medication for my spur-of-the-moment trip to El Salvador the next day; I insisted it wasn't required and thus...I didn't want to pay for it. The doctor also "highly recommended" I get the meds; I said if I got malaria I'd just "shake it off." He was baffled. I was defiant. Now-husband just bought me the meds. I lost my passport anyway. Luckily, I've come a long way in embracing medical care! After self-medicating a sore throat for a week with chicken noodle soup and beer, I developed a hacking cough, then a few days later my voice transitioned first to Ella Fitzgerald and then Louis Armstrong. My husband (actually, now) insisted I go in when my cough started keeping him up at night and my parents didn't believe it was me on the phone. My pcp's phone and Internet was out (Verizon, figures), so I ended up back at good ol' reliable Secure Medical Care. It's nothing fancy, folks, but it IS easy, clean, amazingly fast, and next door to a Rite-Aid pharmacy. The doctor I spoke to was friendly, relaxed, and took his time (such an unfamiliar experience!), and the whole process took under a half hour even though I had no appointment. Awesome. Maybe I'll even go willingly next time!

FYI: If your insurance card does not specify a copay for urgent care, then they will charge the fee…read morefor a specialist. This place accepts Carefirst BCBS PPO, which is why I went there. This place is a good choice if you have a problem and would like to see a doctor quickly. There were multiple M.Ds when I went there, so there is a high probably that you will get to talk to a real doctor. Also they can provide a number of medication on-site so there is no need to go to a pharmacy, im not sure if they take insurance for the prescriptions but in the case of the item that I needed the cash price of $10 was the same as what I would pay at a pharmacy when using my insurance. I did however, see other cash prices which were higher $20-$40 range, which is higher than I have every paid for any generic medication while using prescription insurance. Apart from that there is nothing notable about this place. The doctor was nice but there was nothing remarkable about her bedside manner. Since they take my insurance I may very well go here again and will update my review if there is any more information to add. I did find the insurance information a little difficult to find on their website, so here is a link to the page that details which insurance plans they accept: http://www.securemedicalcare.com/Patient/Insurance

Horrible! Went here Thursday morning after burning my arm and hand pretty badly with a pot of hot…read morecoffee. When I arrived, there were no other patients - I gave them my insurance info and ID. They asked if i was in pain and when I said yes, they said let's get you back right away.......only to sit and wait, and wait, and wait. They gave me a tablet to put my info into, but I couldn't complete because they had my insurance card and ID. After complaining and asking if there was even a doc in house (which i do not believe there was - they said a medical assistant was on their way!) Finally, someone came in to see me (almost a half half after arriving), but not for medical care, but with a form to say that I was not insured so I would need to sign a form that I would pay. First, I AM insured with Aetna through my work and second, which maybe should be first - do you notice how bad my arm and hand are burned while you are f-ing around with paperwork and waiting for a medical assistant to arrive???? Not even ice, which all of mine had melted by then... We left and went to Howard County General who took me right in, immediately gave me ice, and didn't even ask for my insurance until someone treated me!!! Avoid this place like the plague - there is a Patient First right over on 198 that I should have gone to if i was looking to visit an urgent care rather than the ER. Xpress MedCare has nothing to do with express or medical care in my book!!!!

From the owner: This what we provide at Xpress MedCare: Fast. Convenient. Experienced…read more Physicians are available without an appointment from 9 a.m. to 9 p.m., 365 days a year. Patients can simply walk right in with no appointment and receive topnotch treatment for urgent medical needs. We provide a full range of excellent preventive, primary and screening services that will help in addressing any urgent medical needs you may have.

Was feeling lousy this morning, so made an appointment to go seek medical attention. Very pleased…read morewith this facility. Quality of care was excellent. And literally no wait time. Being able to make an appointment was a plus, as opposed to taking your chances with walk in's. Will go there again

From the owner: Welcome to CloseKnit, your trusted primary care provider in Virginia, Maryland, and Washington,…read moreD.C. We offer hybrid primary care that combines online doctor visits and in-person primary care, making healthcare flexible and accessible. Whether you need a same-day appointment, routine physical, vaccinations, or urgent care services like flu tests and STI screenings, CloseKnit is here for you. With locations across the DMV area, we've partnered with AllCare to expand access to high-quality, coordinated care. Book a virtual visit or walk-in one of our clinics today. We're accepting new patients!