We have an aged car that Autoworks has been keeping running. They have been innovative in fixing…read morethings; these folks are not just parts-swappers. Glad they are here.

First time customer - appointment right away - price is right - courteous and professional - I will…read morecontinue to have my vehicle serviced with PT Autoworks

I was from out of town and traveling alone. My car broke down and even though Satch did not have…read moreany availability they made sure (Micah specifically) that I was taken care of. Satch ended up repairing my car in record time and were nothing but generous and compassionate along the way. Highly highly recommend!!!

Wow, I finally found an honest mechanic! I brought my car in for a noise it had been making…read more Although they tested it all day, they couldn't make the noise or anything else come up. I picked it up the next day, but there was no bill, no charges, just a smile! I will be back!

Very helpful and friendly folks! They were able to get my car in quickly and solve the problem.read more

We have taken our car here twice. They were very professional, gave accurate estimates with…read morecompetitive pricing, and performed the service within the time stated. I was quite pleased with their work and intend to return.

I really trust Glen at Dana's. He's an easy going mechanic who knows just what to do and for a…read moregood price. The shop is a little funky and laid back: just like Port Townsend!

Frank is a very reliable and trustworthy mechanic. When I had an issue with my car he helped fix it…read moremultiple times without overcharging. He does very good work and is very very reliable.

The debacle at Frank's Automotive I had my Toyota Corolla…read moretowed to this shop for repair. Their diagnosis was that the exhaust cam sprocket had sheered the pin, and broke the bolt, which in turn bent some valves. A head job was performed, and several new valves installed. The "repair" was done and I paid them $1700. The first time that they started the car up I noticed a very loud metallic clicking. I was told that it was nothing to be worried about, and that it might go away with time. Five minutes after we left the shop the engine warning light came on. I took the car back and they reset the code. Five minutes after we left again same light came on, so we took it back again. This time they "concluded" that dirt had gotten into the engine and an oil change would fix the problem. I assumed that they thought this would make the clicking go away. After the oil change we left again, and five minutes later same light came on again, and the clicking was even louder. Before this repair was done, and before this problem arose, the engine made no loud clicking whatsoever. When I confronted them about this they said that my car had service bulletins against it and that there was nothing they could do about it. I looked this up on Toyotas website and found this to be not true. By that time I had had enough with that shop, and took my car to a certified Toyota facility. They concluded that the new valves installed by Frank's Automotive were ground 1/16" too short, and that the VVTI actuator and VVTI control valve were also damaged. A new head job was performed and now the car runs great, with no clicking. I would not recommend Frank's Automotive to anybody. These guys are amateur mechanics at best, and do not stand behind their "work". After talking to local people about this shop, I have found out that others have similar stories, too bad that they did not post reviews about it.

I cannot help but feel that they took advantage of me because I am elderly. They treated me with a…read moresleight of hand and ended up owing $60 more than quoted.

Russell M was great! The crew was great and did everything to my satisfaction. They were polite and…read morefriendly. so glad to have this service. m Mary M and her Honda Civic

I went in because there was a bolt in my tire. Instead of doing what I expected, which would be to…read moretry and sell me a bunch of products and services I didn't need or could afford, they removed the bolt, patched the hole, gave me a quick update of the status my tires and brakes (which were good), they even spelled my name right (no one EVER spells my name right) - and it was free! The employee said just be sure to go back to them when I need new tires. You're darn tootin' I'm going back to them! Faith in man momentarily restored. Thank you!

Went in previous day as a walk in. 2 hour wait, so I set an appointment for next day at 1pm…read more Arrived 10 minutes early. At 1:45, my car still parked out front. They said another hour. What's the point of making an appt. if they cant honor it. Been to many of these centers over the years. My worst experience was Port Townsend. Friendly service, but that doesn't mean anything if with poor time management.

For anything VW Vanagon Jason is your guy! I've been bringing my '91 Carat here for a couple years…read moreand he's knows these beasts inside and out. I won't go anywhere else.

I'm am so thankful for the Filmore Street Garage! We were in Port Townsend visiting family for the…read moreweekend and I ended up needing to replace my timing belt..yikes! Luckily Jordan (front desk) was able to accommodate. I was so thankful!! Jason (mechanic) did such quick work I was able to get the timing belt, water pump (usually suggested when changing timing belt) and an oil change too! It was all reasonably priced and we were back on the road in a short time. I was so impressed with Jordan. Being an out of towner was challenging to not have a vehicle or know where to go. He was very friendly, Gave good suggestions on where to go to eat and shop and even dropped us off & picked us up. I am so thankful to have found them when I did! We are considering making the drive from Seattle To PT to have all our cars worked on here, since this experience was a good one! Thanks Guys