I have used Sun Brite for years and I am finally switching cleaners…read more Reasons: - Horrible customer service. Very nice and professional upon drop off but very rude at pick up (the elderly woman). Here are 2 tales of my last 2 visits to Sun Brite Clearners: - 3 weeks ago, I dropped off a suit and paid a little extra to have in done in 2 days, no problem. When I went to pick up my suit they could not find it. While inconvenient for me, not a big issue. It took about 20 minutes but two young men worked together and did find my suit for me. The problem is that someone took it upon themselves to re-sew the jacket buttons on. I have no idea why, I did not request or mention anything about the buttons. When they did this they moved the buttons and the suit did not fit and the crease lines didn't lay right anymore. I had to have a tailor cut the buttons off and fix the jacket. This was quite bothersome. - This week I dropped off my Pea Coat. When I went to pick it up the elderly woman could not find it. I gave her my full name and the ticket number. She was very rude and kept telling me " I don't see it. I don't know what to tell you ". I waited over 20 minutes while she took other customers and continued to look. I noticed she kept passing the first letter of my last name on the clothes rack. I spoke up a number of times but she ignored me and muttered at me. After the last time I saw "O" coming, I said loudly just stop the rack and look under O! She did and there it was! There was my pea coat. This was such a rude and frustrating experience that I will never use Sun Brite again.

I've been going to this dry cleaners as long as I can remember and I'm proud to say there's not one…read morebetter than this amazing costumer service, cleans clothes great (amazing considering their prices are so reasonable), the owner is very sweet and takes time to get to know his costumers, you can really tell he's a caring guy

This company's dry cleaning is amazing - I've used them to make a few alterations to coats as well…read moreas dry cleaning my wool sweaters. I wanted to specifically talk about their leather cleaning services. I took this vintage suede rancher coat t them to have dry cleaned because when I thrifted it the coat was very dingy and stained. Norge Dry Cleaners is clear on the fact that they outsource leather and suede cleaning, so technically they aren't the ones cleaning those materials. That being said they seem to trust good companies with that service because the coat came back in excellent condition. I wish I took before and after photos so that others could see the difference. I can't wait to continue using this company for my cleaning and alteration needs!

New to the area--did a great job with my suit coat, blazer, and silk dress. I'll stick with em. No…read moreprice comparison--was more than my place in Waltham, MA.

My partner and I have been to this location a number of times! From adjusting sizes to fixing small…read moreholes-- their service has continually exceeded our expectations. They are super friendly and speedy and the store is well kept. All of our items have been ready within a couple of days! We are so grateful to have this spot close by.

I dropped off my daughter's dress on Friday, 6/5/2026 to have a strapped fixes. It was my first…read moretime ever using this location and company. I went to pick it up on Wednesday 6/10/2026 and when we got it home we noticed it had two wholes in the bust of the dress and it had shrunken. The next day my daughter returned and explained the issues. They first denied any wrong doing and explained they presses and steamed the dress. We showed the tag which said hang dry and don't use heat. The kept the dress for repair to pick up the next day and we reminded them do not press or use heat. When we return we stated it was not pressed and the reply was that it was pressed as they presses everything. We informed them the dress can not take heat and we ask for it not to be presses. She sated this was not communicated and it was. Now the dress is to small, in fact small than the day before. I've basically paid for a strap on a dress that can't be worn. No apology, no refund and I have to replace a $130 dress which will cost more because I have to drive around to find a replacement in a week. For a first time customer this was a horrible experience and the staff didnt care

I brought in a pair of Belgian linen drapes and although they were pressed nicely, they were just…read more as dirty and dusty as before - reason I wanted them cleaned. When I called, they politely explained me the process but it means little since the end product is unsatisfactory.

Haven't received the product back yet so can't answer to that. But the length of time, 12 days, to…read morealter six pair of pants and the length only is way way too long. This needs to be addressed to a much shorter. Beyond that everything seems to be fine and I'll know when I get it back.

Traveling and I wanted to skip the expensive hotel laundry prices. Saw this Tide Cleaners while I…read morewas picking up a Subway order. So on next day, 10/24/19 at 4:55 PM, I dropped my jeans off at this Tide Cleaners location. The young man explained that they don't do laundry/scratch at this location. So I chose the dry-cleaning option which proved t be very satisfactory. For over past 20 years, I have been a business consult on Customer Service, Customer Retention, People Development, and Process Improvements in the Retail Automotive Industry. Without any reservation, I say that I was SUPER Impressed with the customer service provided to myself and other customers by the young man at the counter this evening.

Tide Cleaners is overpriced and the quality of the drycleaning was deplorable. After paying far too…read moremuch, I received my suit back and it was severely wrinkled. I had them send it back and it came back worse than the first time. We sent I back again and it finally came back pressed properly. I paid almost $23 to send a suit back twice. I asked to speak to the manager about a discount because they clearly messed up several times. No one ever got back to me or provided a discount for the horrible dry cleaning. One would think that a discount was appropriate for my inconvenience. I needed my suit for an occasion and was unable to do so. Their sign states that they have a seven point quality check. They clearly did not do a quality check on my suit. I used them twice. Both times, my newly dry cleaned suits were wrinkled. I am so disappointed in their service and their service recovery.

Great job on all clothing, Professional staff, always…read moredone on time never encountered any problems.

They were Awesome! Dropped my suit off, and had it back in like a day and a half. I will recommend…read morethem to everyone that I know.

I walked in with 2 shirts to get cleaned, the employees were so stoned, with the place smelling of…read moreweed. One hid behind a wall ,while the other could hardly talk or walk. I did not trust them to clean our shirts so I ended up going down the street to Pat's Cleaners, where I received a friendly smile and was charged less.

All in all I had a very poor experience at this tide location. I dropped off five nice dress…read moreshirts. When I return to pick up I was told I only dropped off two - but was requested to pay for five. Following this I called multiple times to try and track down my shirts and constantly got hung up on and told I would be called back (that never happened). When going to pick up the shirts after they were found a few months later, I was told to go to a different location. Those shirts were not at that location. When I went to pick up the shirts from the right location, they only had two out of my three missing shirts. I would not trust his place. It was my first time getting dry cleaning here. Big ol thumbs down. Did nothing to rectify the situation.

Ruined a pair of my curtains. It appears an employee dropped a red pen in my dry cleaning. They…read morekept putting me off when I wanted to pick up my curtains. When I insisted I was picking up they tried to hide the fact they ruined 2 out of 4 panels of my curtains. Had to make a fuss to get them to replace them. Then they only wanted to replace the two. Now these go on one large window and they need to match. The curtains were no longer available. I had to make a scene to get them to be responsible for what they did. To top it off they made me pay for the cleaning.

From the owner: 100% Eco-Friendly We’re proud to announce that we are 100%…read moreGREEN! Neither our processes, nor our cleaning agents will harm the environment! We intend to take care of your clothes while using eco friendly cleaning supplies, pressing them to perfection, and offering friendly customer service!