Awsome staff highly recommend service great price affordable and quality.clean place use them all…read morethe time

From the owner: Family owned and operated for 36 yearsread more

This company's dry cleaning is amazing - I've used them to make a few alterations to coats as well…read moreas dry cleaning my wool sweaters. I wanted to specifically talk about their leather cleaning services. I took this vintage suede rancher coat t them to have dry cleaned because when I thrifted it the coat was very dingy and stained. Norge Dry Cleaners is clear on the fact that they outsource leather and suede cleaning, so technically they aren't the ones cleaning those materials. That being said they seem to trust good companies with that service because the coat came back in excellent condition. I wish I took before and after photos so that others could see the difference. I can't wait to continue using this company for my cleaning and alteration needs!

New to the area--did a great job with my suit coat, blazer, and silk dress. I'll stick with em. No…read moreprice comparison--was more than my place in Waltham, MA.

Owner was super friendly. Other staff was not. Complained about "being there all day" and said the…read moreowner shouldn't promise same day service. They did end up finishing my duvet cover same day BUT it was dirty when I got home.

Brought in several slacks, sweaters and dress shirts to be cleaned and stain treated. Was told all…read morethe stains were removed. Unfortunately they were not. The shirt that still had the stain was hidden in the middle of the stack. Never going here again.

5 Star review for 5 Star service…read more After purchasing a pair of jeans the week of an upcoming vacation I needed to have a few inches hemmed. My wife found Alterations Express on Yelp! and they are know for same day alterations. They fitted me for my jeans and had them hemmed the next day. $14 for pants $23 for original seam if you decide to have them done. Thanks for the fast and friendly service

My partner and I have been to this location a number of times! From adjusting sizes to fixing small…read moreholes-- their service has continually exceeded our expectations. They are super friendly and speedy and the store is well kept. All of our items have been ready within a couple of days! We are so grateful to have this spot close by.

I brought in a pair of Belgian linen drapes and although they were pressed nicely, they were just…read more as dirty and dusty as before - reason I wanted them cleaned. When I called, they politely explained me the process but it means little since the end product is unsatisfactory.

Haven't received the product back yet so can't answer to that. But the length of time, 12 days, to…read morealter six pair of pants and the length only is way way too long. This needs to be addressed to a much shorter. Beyond that everything seems to be fine and I'll know when I get it back.

We've had a great experience with Bay Village Tide Cleaners mostly due to employee Wendy. She has…read morealways gone the extra mile to be helpful. She even offers to come out to our car to help with heavy items like rugs. Can't say enough about how Wendy really makes this location shine.

So happy to see Fay at the Bay Village store. She is the only reason we go there. The actual…read morecleaning service is not what we used to get at Williamsburg Dry Cleaners, but the customer service, thanks to Fay will keep us coming back.

Love their extremely large washing machine machines! Makes doing laundry so easy in and out!read more

All the machines are Brooken maybe 3or 4 work they always have strange people hanging around and…read morethe workers always go Out to smoke right by the door

We came in on VERY short notice and the owner was super accommodating and sweet! The actual dry…read morecleaning was stellar and worth the relatively low cost!

Cleaned my white puffy coat for about $15 in about a week. Easy in and out service with very polite…read moreemployees.

Ruined a pair of my curtains. It appears an employee dropped a red pen in my dry cleaning. They…read morekept putting me off when I wanted to pick up my curtains. When I insisted I was picking up they tried to hide the fact they ruined 2 out of 4 panels of my curtains. Had to make a fuss to get them to replace them. Then they only wanted to replace the two. Now these go on one large window and they need to match. The curtains were no longer available. I had to make a scene to get them to be responsible for what they did. To top it off they made me pay for the cleaning.

From the owner: 100% Eco-Friendly We’re proud to announce that we are 100%…read moreGREEN! Neither our processes, nor our cleaning agents will harm the environment! We intend to take care of your clothes while using eco friendly cleaning supplies, pressing them to perfection, and offering friendly customer service!

I went here to do my 3 comforters and a few towels today…read more While I'm not expecting the Taj Mahal, I wasn't expecting a gas station bathroom feel either. Eh. The "40 pound" washers were dude by side. I am sure I could have put my entire wash into one machine but I'm not one to overload so I split my wash into two loads. $5.50 each. I ran them tandem one minute apart for feeding the 22 quarters. I was amazed at the one on the left had a decent amount of suds in it while the one on the right took another 8 minutes to show any sign of suds. Made me wonder if and when these machines have recently been maintained. The driers seemed to work alright. But I was talking to a lady who goes there often. She had a decent amount of laundry to do m. She said some on the time they work better than other times. Being that I am taking my textiles there to be cleaned, I felt a bit skanked out. Oh and the chairs they offer are like a junkyard waiting room. This to say I am a one and done.

Please tell these lazy people that don't work and waits 3 weeks to do clothes. Don't do it on…read moreweekends and take up every washer , so those who work can wash clothes. It's ridiculous. Then they leave and stuff just sitting there. So yes I'm the one who put someone's clothes on table wet. So stop doing that. Plus it's 2 ladies and their sons who actually need to wash themselves