This is the first review I have ever written; however, I feel compelled to do so because my experience at Pat's Sew Right has left me dumbfounded.
The owner may possibly be a skilled seamstress, but I will never support her business and I plan to spread the word. Go somewhere else to avoid her total lack of common sense lest you ask the wrong question and experience her fury. So sorry I ever ventured into her store.
I had two lined winter blazers that I've never worn b/c they were too long, so I wanted to price the work and determine if it was worth the cost to have them hemmed. I left the jackets and decided to call a couple other places for cost comparison, and I did call Pat to ask if she could come down a bit in the price. She said no and that hers was a fair price. That was okay because I totally agree with paying small business a fair wage and do not have a problem giving workers what they're worth. Just because I asked the question and kindly attempted to negotiate a bit with her, she rudely told me that she will not complete the work even though I kept trying to tell her to just go ahead with the price quoted (she wouldn't listen) and then she just abruptly hung up. She was so outraged and insulted that I would even pose the question that she didn't take a breath to realize that I was trying to say the price is okay and to go ahead with the alterations.
Before arriving at the store to pick up my clothing, I decided to be gracious and forget about our previous phone call and forgive her poor behavior, but she decided to be rude again and tell me that I had the audacity to call her and ask her to negotiate the price. She obviously doesn't understand that it's okay to ask for a better price. It's her prerogative to say no thank you and let the customer decide if that's reasonable. I did not pressure her in any way, but her behavior showed her lack of professionalism and human decency to a customer. She's a rude and disrespectful person. Please do not support a business who treats others this way. read more