I am going to this cleaner for past 4 years I love there…read moreservice and high quality work Highly recommended to anyone!! Happy costumer

In August 2026, my wife dropped off a new two-piece suit (blazer and matching pants) with an…read moreestimated completion time of two days. Upon returning to collect the items, she was initially told they were not ready and to check back the following day. When she returned two days later, staff informed her that the blazer was missing. Over the next several days, they were unable to locate the item or offer any explanation for its disappearance. Management eventually reimbursed her for the lost blazer, but the lack of tracking and service reliability was unacceptable.

Shireen was amazing! So helpful, got me in and out of there! Clean environment as well!read more

Absolutely horrible! They do not take the time with anything expensive and destroy the dresses and…read morereturn them without telling us. Definitely would not recommend. They should be out of business. They are disrespectful as well. They've lost jackets and never admitted to it. They have destroyed curtains and never cleaned them as requested. Horrible owners. Should be out of business.

It has taken me a very long time to write this review, and if you follow me you know I rarely leave…read morebad reviews but what happened to me is so completely unacceptable that I have to so it doesn't happen to others. For 12 years I have used this dry cleaner usually to clean my coats, I don't have many things that require dry cleaning. A few months ago I took my living room curtains in to be cleaned. They are satin with embroidery, and cotton lined, nothing too special, not insulated drapes. When I went to pick them up they wanted a fortune. I complained about the price and he did reduce the price a little to $79, way too much to clean those curtains. I get them home and hang them. I noticed immediately that they aren't pressed well but decided that the satin likely required a lower iron temperature and may have been difficult to iron. I was rationalizing, I know, but giving them the benefit of the doubt I hoped with a little time they would be flat again. Later that evening I sat down and noticed that the bottom edges of my curtains were not equal, and they no longer touched the floor. Again I rationalized that they needed to hang and the wrinkles would fall out and all would be good. Unfortunately that never happened. I finally couldn't stand looking at them any longer and replaced them. But even this expensive mistake that most would give a one star review for is not why I am writing this. After having thoroughly rationalized that the wrinkled, shrunken curtains must have somehow caused their own demise, I returned with a coat to be cleaned. They had after all done a marvelous job on my down parka 3 times this season. The coat that I brought in was an LL Bean wool pea coat with thinsulate, not a cheap coat. I noticed that in several places the lining had torn and asked if they could repair the tears. They stated that they could but would need to contact the seamstress for a quote. Within the hour they called to let me know that the repairs would be $15 and asked if I wanted to proceed and I did. The reply was It will be ready on Tuesday. Great! $15 was an expensive repair price, but I love the coat and didn't want to make the repairs myself. On Tuesday I go to pick up my coat and I look at the repairs made and I am immediately disappointed in the quality of the stitching, then I noticed that they have tagged several holes that were not repaired. The seamstress did not use the proper method to make the repairs, instead, from the outside of the lining the repairs were made with poor quality hand stitching that looks to be sewn by a beginner, not a professional. I did, however, request that the remainder of the holes be repaired. They apologized, said it would be taken care of, and ready on Tuesday. We returned to pickup the coat, I was on a call so my husband went in. He looked at the lining and still all the holes were not repaired...see you Tuesday. I didn't go on Tuesday, it was several days before I returned and they actually called me to tell me that the coat was ready, which is something they have never done before. I thought the phone call was odd but rationalized that they were trying to make me happy after screwing up so many times. A few days later I did return to pick up the coat. I opened it there to check the repairs and found holes. The young lady behind the counter was exasperated, and took the coat back, it will be ready on Tuesday. I controlled my temper, hoping that finally they would get it right this time. I was out running errands and received a phone call from the young lady saying they weren't going to make the repairs. She stated that they had tried to make the repairs and that I wasn't ever satisfied. Now mind you, not once did I complain, I only pointed out the holes that had not been repaired. It was the owner's contention that I had only paid to have "some of the holes repaired." I asked him which holes I had paid to have repaired and which ones I hadn't, he simply shrugged his shoulders. He said he had to pay the seamstress every time I sent the coat back and he wasn't making any money because I had refused the coat 4 times. At that point I asked him why he kept paying for an incomplete job. Again he shrugged his shoulders. The conversation deteriorated and he said he didn't know who I had spoken to originally but... I interrupted him at that point and pointed to him and the young lady and said "I have only dealt with the two of you, no one else." Again he shrugged his shoulders. What amazed me the most is that he tried to present illogical arguments for a job that never got completed, the job is either complete or it isn't. In this case the job was never completed. I never took possession of the coat the entire time and he tried to act like it was somehow my fault that the job wasn't completed and that somehow I was being unreasonable by expecting them to complete the job. I am still baffled by the entire ordeal and am looking for a dry cleaner in the area.

I have been a customer here for years. Both the previous Owner and current Owner are great people,…read moreprovide excellent service at a great price. Service is quick and professional.

Quality and great value plus friendly service my former cleaners retired and weren't replaced. So…read moreI'm thrilled to have found a wonderful new spot to take my cleaning.

The Hamlin Cleaners is a great place to have your clothes dry cleaned. Great quality, friendly…read morepeople and fair prices

We love using Crystal Cleaners because it's family owned, and the staff are always so nice and…read moreattentive. We appreciate the great care they've taken of our clothes the past 5yrs. Thanks all!!

Highly recommend this business! I needed a company that could take good care of my pieces with more…read moreembellishments and was pleasantly surprised. The business was also well very well organized, they give you a ticket that you can bring back when you pick up your items so it made check out very smooth. Like most of the other reviews mention, they don't take credit/debit cards, just cash or checks!

Best dry cleaner in the area. They do great work. The owners are so friendly and helpful. I…read morerecommend all my friends and family in the area to go here.

The best dry cleaner in the area and the best customer service and fast service and good prices…read morevery nice owner .

UNDER NEW OWNERSHIP Great SERVICE…read more New computers Upgraded and great service Quick Location is easy in and out

I give this place one star because I can't give it zero. I've brought my jeans here three times for…read moresimple alterations, and each time I've been told they can't help me. I only need the legs taken in or sleeves shortened. The service is rude. Yesterday, when I walked in with jeans to hem, she cut me off before I could explain what I wanted and said she couldn't help. not only does she seem to not want the business, but it seems like she is rather incapable of doing anything other than selling a hole in a sock.

Custom tailored dress shirt. Never worn. Brought it in to be pressed before going to an event…read more They pressed creases into the front of the shirt. This happened on 2 shirts. They told me to take them home and iron it out. I did but the creases did not come out so I took them back the next day. The owner and manager got angry and rude yelling and telling me to leave the store when I asked them to fix the issue. After some discussion they said that if it was washed and pressed again the creases would come out and that I would have to pay for that. I refused to pay to fix their mistake and they asked me to leave again. They finally called the husband who agreed to wash and press the shirts again. I picked them up after the 2nd time and they were still creased. I asked if they had any other way to fix the situation. They said no. I asked that they would pay for the shirts so I could get replacements made. They said no. The manager refused to contact the owner who was out and knew I was picking up the items today. I don't like posting bad reviews for local shops but their mistake cost me a significant money and they were not willing to make it right. Worse they were rude and dismissive - horrible customer service. I hope this doesn't happen to you.

best place!! and the service is so good great owners!! super fast clean nice and wonderful would…read morehighly recommend