Paid $300 for a head of highlights, totally horrible. They turned orange within a week's time. Ask…read moreto have them redone and was advised they would put a darker toner. That is NOT SHE PAID FOR. IF YOU THINK THESE LADIES KNOW ABOUT HAIR THEN YOU DEFINITELY DESERVE TO GO THERE. This is not Miami type colorist, these are simple Ocala colorist and that isnt saying much!

This establishment gets one star out of five for clearly lacking in professionalism, courtesy and…read morefor obviously terrible business practices. A customer who did not get a text or phone call about a following appointment was double charged the full amount for services that had been received during a previouls visit. I guess this means that it is this salon's policy to just fraudulently charge whatever was the cost of the previous service on the customer's debit card for a missed appointment, but then run it twice for extra emphasis, mistake by them or not. For me, a sudden charge debited out of my account in the amount of $370 which turns out to be twice the price for services for a previous visit, is finanacially devastating. If the policy is a $50 charge for a missed appointment, then charge only the $50, not $370. But to arbitrarily charge a huge fee for services that were neither actually booked in the first place and never actually planned or performed is plain fraud and just overall terrible business practices. The newly planned services were not the same as the previous services, so how does this make sense? If I could give less than one star for lack of professionalism and courtesy I would. If you are supposed to get a text reminder of any new appointment and the customer did not receive it due to perhaps storm related down cellular service or perhaps because they were attending an unexpected devastating funeral then this salon should at least leave a voicemail to let the customer know that the $50 missed appointment charge would be debited. Stick to your policy of charging $50 for a missed appointment, even when you say you "texted them." Charging $370 for one single missed hair appointment is more charges than my thoracic surgeon, my heart surgeon, my endoscopic neurosurgeon, and my child's pediatric endocrinologist, and finally my dentist if I was a no show to all of these above-listed appoinments each TWICE. Please do not trust these people, they cannot be taking care of the hair of regular people, every customer must be related to the Carnegie's in order to afford the huge charges debited to your account by these irresponsible fraudsters.

I had a good experience here! I desperately needed a haircut the weekend before Christmas, and…read moreMorgan was available on Saturday. I was able to make the appointment the day before which was super convenient. It was a bit of a drive from Gainesville, but well worth it for the quality and affordability. Morgan was friendly and asked lots of clarifying questions to make sure I was getting exactly what I wanted. I paid $26 for a wash, cut, and blow dry (usually $36, but I got a referral discount), which is amazing!! No place in Gainesville will give you a decent haircut for less than $60. It looks so cute and it matches my style perfectly - I will definitely be back!!

Brittany did a great job on my haircut. The ambience is nice. She listened to what I asked for and…read moreI got it. I'd go back.

I don't mind paying $25.00 for a haircut; I wouldn't mind paying $40,00 if the haircut was worth…read moreit. But paying a premium price for a quick, 15-minute clip that falls short of expectations and is disappointing at best doesn't warrant my loyalty. I've given this guy six months and six opportunities to get it right. My fault, I should have moved on sooner. Three stars is generous.

I have been a regular customer of Jo for my haircuts for a few years now. Jo always does an…read moreexcellent job on my hair and I have recommended him to others The salon and it's management team are excellent. I appreciate being able to make my appointments online. In the past year I had my wife start getting her cuts here and she has been very happy with Karen as her stylist.

Great staff. Everyone is very friendly and welcoming as soon as you walk in. Would recommend this…read moreplace over and over again

Unfortunately, you find a great hair stylist but when you make your next appointment, they have…read morealready left the place and you are having to take a chance on a different person. Unfortunately, I've had my share of bad haircuts with this method so I'm tired of trying to find a good haircut there. Interesting that their good people leave the shops so quickly.

i love Maggie from this salon. she was wonderful. love my color and cut. she knew exactly what I…read morewanted. she is amazing. she took her time. I am so happy I found her.

Destroyed my hair. I have fine hair. The guy didn't know what he was doing. The owner was working…read moreon one side of us and another experienced lady on the other side of us. Yet they saw him struggling and didn't correct him. He had to redye my hair, over cut my hair and blew it on hot, hot for what seemed like an hour. He had know idea what he was doing and the owner, no one offered any help. My hair is so damaged it looks like I'm going bald. It is so brittle, fried, frizzy. I just cry. I have tried all kinds of treatments, conditioners, coconut oil, etc. it's not growing out. Cry, cry, cry. The Owner, Ci Ci doesn't care or watch her employees to prevent this damage to clients. My hair so irreparable she should be shut down. My hair is falling out all over my house, shower, bed anywhere I go. I feel it falling my arms. I'm taking Collagen trying to make it healthy again. No good results.

Very nice low key salon. Very relaxing. JEWELL helped me…read morewith color selection and gave suggestions. Once the gray was covered! she gave me a GREAT haircut! I already have my next appointment booked!!!

Had a 3:30 appointment, Stylist had someone else in her chair. 30 minutes late. No apology,…read morenothing. Extremely disrespectful of a persons time and absolutely poor customer interaction.

pam was great. Considered my request. Very professional…read more Will definitely book again.

Susan and staff have such a vibrant flare for style. The environment gives such pleasure. I…read moreabsolutely love my hair. I feel like I'm back home in Miami. With my disability and car accident issues I experienced no pain the equipment accommodated my difficulties.

My wife tried this place and left very upset after 11 minutes. She was trying to explain what she…read morewanted and he became extremely agitated. Maybe the guy was having a bad day because he actually yelled at her to get out while throwing things and all she wanted was her hair cut a certain way. That's psychotic and considering a guy is holding a pair of scissors it's absolutely unacceptable behavior. She immediately left. I wouldn't recommend this place to anyone.

Best hair cuts around, get color all the time and always pleased with the outcome. And the price is…read moremore than reasonable. Just make an appointment!!!!