The owner was knowledgeable and helpful with good information . I recommend this business.read more

Highly recommend checking out the wheelchairs at this store. The owner is highly knowledgeable and…read moreable to recommend the best fit for the disabled person's need and ability to use a motorized chair. Non-motorized chair that is sold here also has features to easily adjust the arm and leg rests for users who have paralysis. The wheelchair is easy to push by a caregiver over different terrains. The store owner is very patient to take time to show all the features.

Yesterday I took my Tzora scooter to Turk's to have it repaired. I was told they aren't a Tzora…read more dealer and wouldn't be able to get parts. The gentleman who was working yesterday followed me out to my car. He asked to look at my scooter. He spent a couple of minutes and got it working. He didn't have to. He had already told me he wouldn't be able to get parts. Thank you for caring about a stranger with a bad hip.

We came in to look and drove out with a chair! The only negative is I don't think they take…read moreMedi-Cal and they don't take credit cards. We love our Gochair. It comes apart into four pieces and easily fits in your car. No need for a lift only someone with a good back arm strength. Will return for any needs!

I'm a buyer from Discovery PD.We been stay with Analgesic more than 10+,we are very happy for The…read moreservice guy Issac, he is supper becarefull every time he try to rolling the big tank of gas into the room don't leave any rust mark on the carpet.Even the front desk people is very responsible what ever I order I all get it .I would like to said good service. Good company and good people.

I had a not so great experience at first and I was very frustrated until Kelcey took over. She is…read morevery present, continues to update me about my orders, makes sure my practice and myself are taken care of and when our orders will ship. She has really gone above and beyond. She understood I was frustrated and handled it very very well. I definitely recommend ASI solely due to how amazing Kelcey has been, she has changed my experience right around. The delivery men are also very nice and respectful. Contact ASI for all your analgesic needs!

I went into a store in Citrus Heights Ca, I received at the time great customer service & ended up…read moreswitching my care there vs the hospital's cpap recommendation. I have yet to receive my medical device, the billing department has horrible customer service care & this is supposed to be a life saving device & simple documents needed shouldn't hold up patients care.

Looking for a CPAP mask and don't wanna wait for it to come in the mail, this place has it, the gal…read morethat helped me was friendly and knowledgeable. Sold me a perfect fitting mask. Was unable to find any other place in the Sacramento area where you could walk in and buy a mask.

Customer service at this company is lacking to say the least. Be prepared to advocate for the…read morepatient because you will be forced to wait for services you have to wait for a call back you have to wait for someone answer the phone which very rarely happens. All I can say is good luck... Update; they have refused us service due to telling the truth in this review. This place is sad and will be reported

Great service, I went in to pick up a shower chair, and the service was excellent, the gal working…read morethere put the chair together for me and was very peasant to talk with. Thank you Julie H

Bischoff's Medical Supply does not stand by their return policy. I bought a $600 wheelchair based…read moreon their return policy of return within 7 days of purchase. Bischoff's refused to take it back due to writing marks on a peel-off sticker. Infuriating...False Advertising...Deceitful...

I did not care for attitudes of the employees at this store. I experienced and witnessed their…read morealoofness toward me and other customers. Customer service here sucks. Try an alternative

COMMUNICATION. ADL…read moreplays a voice recording while you're on hold about how they score so high with BBB and how they are the best company. Two months in a row I've had to follow up on my daughter's prescription and supplies because they were not sent out at the scheduled time. This month I was told my daughter's supplies were shipped on the 18th only to call on the 27th and find out they needed a new authorization from my insurance and a correction on the prescription from my Dr. Not once was I contacted to be informed that I don't have an authorization or that there was a correction needed or that my daughter's supplies weren't going to be sent out. On the ADL website they have a blurb about costumer service. "ADL Customer Service: Our Customer Service Representatives are more like Case Managers. Each is responsible for a segment of our customer base, and they're with you from start to finish. Our Customer Service Team are specialist in insurance coverages, product knowledge, required medical documentation, and in being pleasant, professional and compassionate towards you, our valued customer." Section 5 of "our process" states. " Speaking of communication, our Customer Service Representatives are always available to be contacted either by business telephone, fax, email or VerbalCare®. In turn, they will make contact with you, if there are any changes to your order status, insurance payment, or otherwise. Communication is key and ADL understands this." AGAIN THEY STATE!! "In turn, they will make contact with you, if there are any changes to your order status, insurance payment, or otherwise." When asked why we weren't contacted a manager responded with "we're really busy". This is a business that people rely on for daily living needs and one can't even do that. I will say the customer service representative can be very kind except for when questioned on why things aren't working properly. If you must work with this company be prepared to call every month and run around in circles to ensure everything you need is in order for shipments to be sent.

Being a caregiver for my son for 42 years and living in various counties in California, I've had…read moreexperience ordering incontinent supplies from various vendors. By far, ADL's deliveries have been the most consistent and on time. ADL's customer service is exceptional. I'd like to compliment Serina for her knowledge of the many products, her patience in answering my questions and for always being able to juggle changing orders based on our needs and the budget. Well done ADL & Staff!

I have been going to Anderson Bros for my whole life. They always have my prescriptions ready when…read morethey say they are and usually the same day I call them in. When I walk in and want to wait, usually doesn't take more than 20 minutes. Definitely something that Walgreen's, Rite Aid and CVS has never done for me. When they have any issue with stock, insurance or anything else they call me and fix the problem quickly. The only issue that I have ever had is with the newer staff members. They are not the friendliest. Sometimes I feel they do not listen to me completely and I actually prefer to either speak with the pharmacist or I believe her name is Kathy. Kathy is amazing. She knows my name when sees me. Knows how many prescription I get and can tell right off the bat if something is wrong with them. I prefer to visit Anderson Bros over any pharmacy, even with the new pharmacy desk people. When I have gone to Rite Aid, CVS, and Walgreen's when Anderson Bros has been closed, it took hours to get the medication if not days.

BE AWARE!!!! ZERO STARS!!! I am sharing my experience…read morebecause I believe the public deserves to know how I was treated at this pharmacy, particularly customers who rely on Medicare and Medi-Cal. When I initially contacted this pharmacy, I was never informed that they would not be willing to provide the brand-name medication prescribed to me and would instead only provide the generic version. Had I been told this upfront, I could have made an informed decision and chosen a different pharmacy. Unfortunately, I did not learn about this limitation until after I had already chosen this pharmacy and transferred my prescriptions. I eventually spoke directly with the owner of the pharmacy about the situation. During our conversation, he explained to me that if he ordered the brand-name medication for me, he would lose money. He also told me that he would love to keep me as a customer forever, but that continuing to order my brand-name prescriptions would result in him losing money. I found this extremely concerning and upsetting. As a customer, my expectation was to be treated with honesty, professionalism, and respect--not made to feel as though the medication I was prescribed was a financial burden because of my insurance coverage. The way this conversation was handled left me feeling dismissed, embarrassed, and humiliated. Rather than feeling like a valued customer, I felt that the pharmacy's financial considerations were being placed ahead of my needs. I have Medicare and Medi-Cal, and this experience has made me seriously question whether customers with these types of insurance are being treated differently because of their coverage. I cannot speak for every customer or determine the owner's intentions, but based on my personal experience and what was communicated to me, I felt that my insurance and the financial considerations associated with it played a significant role in the treatment I received. That is why I feel it is important for other customers to know about my experience. Customers with Medicare and Medi-Cal deserve the same dignity, transparency, courtesy, and respect as anyone else. If a pharmacy is unable or unwilling to provide certain medications because doing so is financially disadvantageous to the pharmacy, customers should be told that before transferring their prescriptions. No customer should have to transfer their prescriptions first and then discover that the pharmacy is unwilling to provide the medication they need. Before choosing this pharmacy, I strongly recommend asking very specific questions, especially if you have Medicare, Medi-Cal, or other insurance coverage: * Will you fill my specific medication? * Will you provide the brand-name medication if my doctor prescribes it? * Are there medications you will not order because of cost or reimbursement? * Are there restrictions based on my insurance that I should know about before transferring my prescriptions? I am posting this review so that others can make an informed decision before placing their prescriptions and their trust in this pharmacy. Every customer deserves to be treated with dignity and respect--regardless of the insurance they carry.