Briley was communicative and went the extra mile. Overall, we were happy with the service.read more

If it is the archway roofing the Morris family we do not recommend ...after installing a $22,000…read moreroof, water came pouring off the roof and not into the downspout. But into our beautifully newly finished basement. Broke my heart They sent out four people and did nothing and just ignored us. Very disappointing. I thought archway roofing was better than that.

I hired Rick in Jan 2025 to complete finish our unfinished basement. The 'team' of 3 men were from…read moreIllinois. I live in O'Fallon mo. These men didn't arrive until 10:30am to begin their day. They took a lunch break and left each day by 3pm! One day, I saw that they were using my extension cord that they'd taken from my garage without asking! Umm bring your own equipment please or at least ask to borrow. Only one of them could speak broken English. They were scared of my dog so I HAD to be home while they were working. It was ridiculous. Their drywall skills were pathetic and tape and muddying looked like my preschool kids did it. When I would show Rick their shoddy work he would had them correct it but it was over and over and over. Their paint work was poor. Parts of the floor tile had to be removed and replaced. We found The ductwork was left unhooked up and ceiling tiles right over unfinished ductwork. I would not recommend and I will never use again. DO NOT USE THIS COMPANY as they hire non English speaking men who do do not know how to do interior construction work. Egress window leaked too

Rick and his team at Premier 1 Properties did an incredible job finishing our basement and staying…read moreunder budget. We had a low, tight budget but big dreams. We received quotes from a dozen contractors and none of them could stick to our budget. Rick provided some solutions that would help us stay under budget and still have a really nice space. It is now the BEST space in the house. We will be calling on Rick again for our next renovation. We had a one-year-old at the time of renovation and it was in the middle of the Covid 19 Pandemic. Rick and his team were incredible with checking on us and letting us know in advance how our day might be disrupted by the work. They were considerate of sound levels when he was napping and so courteous of our home life, which we were still adjusting to ourselves. This showed us a lot about the character of Premier 1 Properties. They care about the quality of their work, but they also care about their customers and their experiences during renovations.

The employee turnover is disturbing. And they could not keep their time commitments on most of the…read moreprojects. For a high-priced sales room, this company over-represents themselves.

Nice folks, came in looking to purchase products to clean slate at my place in STL. While they…read moredon't do this or sell these products, the rep took the time to ask someone in management what could be used. I was able to leave with information to solve my issue. I appreciate that.

A redacted version of my statement to the Better Business Bureau:…read more We entered into a contract with Duration Construction August 2024. We promptly received a receipt of payment from Duration Construction. The contract was for the replacement of the following: Clay tile roofing Asphalt shingle vertical siding Wooden tongue-and-groove soffit paneling Aluminum fascia Aluminum gutters Aluminum downspouts The scope of work specified that: The clay tile roofing would be replaced with underlayment and standing seam steel metal roofing. The asphalt shingle vertical siding would be replaced with standing seam steel metal siding. The wooden tongue-and-groove soffit paneling would be replaced with vented aluminum soffit panels. The aluminum fascia, gutters, and downspouts would be replaced with new aluminum components. After paying the deposit, Duration Construction made no effort to contact me or schedule the work. Multiple attempts to contact Duration Construction were made in November 2024, December 2024, and January 2025 to inquire about the status of the project. Work eventually began in February 2025 and resulted in partial completion. Duration Construction then left the job without notice, leaving behind uninstalled materials, debris, removed materials, and company equipment. Attempts to contact Duration Construction resumed in March, May, and June 2025. An email sent August 2025 resulted in a phone conversation. 08/11/25 is when I last spoke with a representative of Duration Construction. During that conversation, I was told my project was a "high priority" and that work would resume "in a couple of weeks." As of 09/11/2025, no one has returned to the site to resume work, nor has anyone contacted me with updates. All of the times I was able to reach a representative, I received only a series of excuses and apologies regarding the status of my project. The last proactive communication from Duration occurred in August 2024, when they encouraged me to make the initial payment

We live in Wildwood and have owned our home for almost 20 years. We were in desparate need of a new…read moreroof as we our vent pipes were leaking and causing issues on our kitchen ceiling along with other issues. We got Shawn's name from a dear friend and he was quick to come out, had a bid in my inbox the next day and was on the job within the week (they did the job on a Sunday?). They went above and beyond in every area and the clean up was better than I expected. There are alot of roofing companies out there but we feel Duration Construction should be at the top of the list. Thank you, Shawn, for doing an amazing job and we will refer you to all of our friends. Continued blessings to you! Karlyn

My experience is similar to several other I've read. I got an estimate for some work. When I…read morerealized what they were actually going to do I spoke with Josh and told him it's crazy how much his estimate was. And that I'm being overcharged for the work. He gave me a long winded answer that included the fact that he had to rent a ladder for the job. Mind you he is a contractor. Are you kidding me? To make matters worse the work that they did at my townhome doesn't even work. And now I can't get ahold of them. They won't call me back. He is a total joke. Stay away from this person. Don't ever hire him. He doesn't even deserve one star

I am very pleased with the service I received with Beaty Home Improvements, the cost was very…read morereasonable. Mike C. was very knowledgeable and did a great job with the mixture of different things I needed completed. I will definitely give them a call the next time I need work completed in a timely and competent manner. Linda

Very, very well trained group of professionals. I had a house fire and they did everything to make…read morethe whole crisis easy... Virtually each and every item was labeled, removed, cleaned and put back in exactly the spot it was found totally cleaned. From curtains to clothes, every item was handled with great care. Great service and honest people with integrity. Highly recommend!

We recently had Reclaim Services build a roof over our deck (12 x22). Their bid was very…read morecompetitive and they were very efficient; adding electricity for lights and fans. They matched the paint color to our siding. They had suggestions, were courteous, on time, and cleaned up. Very Professtional. C. N. (2018)

We had water leaking through my son's ceiling fan after a huge thunderstorm, and Justin was…read morefantastic from start to finish! He returned my call quickly and made sure to come out as soon as the roof was dry and safe to inspect. He took the time to thoroughly look over the roof, explain what he found, and answer all of my questions. His quick response and professionalism made a stressful situation much easier to handle. I would absolutely recommend Justin to anyone needing roof repairs or an inspection.

I was told they were working on a qoute for me to replace my existing roof with a new ashalt roof…read more So I then waited a couple weeks to give them time to get the quotation completed, after not hearing anything for several weeks I reached out to check and see if there was a statues update.I then recieved a rushed phone call with the rep. only stating to affect of "There wraping the qoute up", so I then waited another week with no further information. So for the next month and a half, I would reach out in some form by text, email, or phone call once a week, trying get get some information about the status of the qoute. I have zero confidence in this company based off of the actions of the sales rep I had the misfortune of dealing with. I still have had no contact from the rep. in any capacity since the posting of this.

I recently got 1,200 square feet of Luxury Vinyl Flooring installed by Randy and his team. I had a…read moreconsultation to determine how much the labor would costs which took no time and was perfect quote for my budget. I could not decide on flooring so I was invited to view their inventory in which I ended up finding the color flooring I loved! The moving team did a great job moving my furniture with care and I can tell you it was a full house of furniture that needed to be moved. The installers did a great job with the floors which only took them two and half days. Overall a great team and would definitely be using them for future projects.

Randy and his team were excellent in both service and quality when they rehabilitated my floors…read more Their estimate was fair, their timeframe was accurate, and their communication and flexability made them a joy to work with. If you want to support a local, small business, this is the company for you. Could not recommended them enough, and I will certainly give them a call if I ever want to redo the rest of my floors.