these people are an absolute pleasure to work with. Danny and Kobe are so fantastic. responsive,…read morehonest and they do an outstanding repair job. I would highly recommend this place to anyone

My car was rear-ended in a minor accident, and when my insurance company gave me a list of places I…read morecould take it for repair, HTAB was at the top of the list and I picked them due to their being within an easy 10 minute drive from home, plus their stellar Yelp reviews. Sometimes businesses with high Yelp ratings disappoint, leading one to hypothesize that they must've paid some "reputation management" outfit to inflate their numbers through the use of shill reviews by AI-generated sock-puppet accounts. (Yelp tries to combat that but there's only so much they can do given today's scale of shady internet shenanigans.) Well this is one place that totally does deserve all its glowing feedback! This place turns out to be an owner-operated business, and I dealt directly with the owner who was a both very knowledgeable and relatable young man, I'm guessing in his mid 30s tops. The other two employees I interacted with were similarly very pleasant and helpful folks...none of the gruff or sullen vibes you often encounter from service workers in this region. When I told them that I would be going out of town in a few days, they expedited the work so that my car would be ready just in time---and most impressively, they kept me updated on its status (via both text messaging and email) nearly every day until I came back to pick it up! Not only was the work done flawlessly making the car look brand new, but they even gave it a free car wash AND full interior detailing! (It had been covered in road salt/grime from a recent snowstorm and I had not vacuumed the inside for almost a year, lol---so they got their money's worth from whatever car wash place they must've taken it to, lol.) I only wish EVERY business could be as damn near perfect as these folks, let alone car-related businesses! Can't recommend them enough, and would definitely go back if, gods forbid, I got into another accident again.

Professional auto repair in every aspect of the service from beginning to end. Highly recommended…read morewithout hesitation.

This place is awesome! Paul the owner is so very nice to talk to and work with, and they did a…read morebeautiful job on the repairs for my car, and in a very timely manner. He even dealt with the car rental place for me while my car was in the shop. I highly recommend this place, and it is so great to support a locally owned business who knows what true customer service is all about! Thank you Paul and your employees!!!

I've had a several body visits at various shops over the course of my 50 years of driving. None…read morecompare with the service I received at Legend. Every person there was super nice. Adam drove me up to Enterprise to pick up my rental. When I picked up my 11 year old Honda Accord after the repairs were completed, I couldn't believe it! They had buffed out and detailed the car. It looks mint! Can't thank them enough!

I had a car acciden, as you can imagine I was stressed and anxious. However, the guys at Legend…read morewere amazing! guided me every step of the way from what needed to be done with my car plus, the insurance! incredibly beautiful done guys, I am so proud to have my car be taken care of there.

I thought customer service was dead until my experience with Today's Collision. I was referred to…read morethem by my insurance company. They got my car in quickly after my accident, updated me several times throughout the process and returned my car quickly, detailed Inside and out. The little details like backing my car into the garage on a rainy day so I didn't get wet didn't go unnoticed. Thank you. You guys are great!!

I accidentally hit a parked car and left a note. The damage seemed minor so I offered to pay out of…read morepocket to avoid an insurance surcharge. The car owner went to this place to get an estimate. The shop called me and told me that the estimate was $700, which is under the $1000 threshold for an insurance surcharge. That's why I opted to go with insurance. Once the insurance was involved, I was told the estimate was over $1000, and that the shop would ask for a supplemental claim for even more money. When I called the shop to complain about the $700 estimate going over $1000. I was told that the original low estimate was only because the owner wanted to keep my out-of-pocket repair costs low and opted to not to do a 'full' repair. I wish they had told me that when I was given the $700 estimate, so I would know 'full' insurance repairs would be over $1000 and lead to a surcharge. Did the shop withhold information so they could make more money with an insurance repair? I'll let you decide.

Unfortunately, the new normal seems to be trying to avoid being hit by distracted drivers. In this…read morecase, the driver was looking down at her lap and failed to stop at a red light. Thankfully, the team at 1st Class Auto Body in East Boston came to the rescue. After the damage was appraised, I brought my vehicle to them for repair. They were reasonably busy and had to order parts to replace the damaged components, but I just picked it up and it looks absolutely beautiful. You'd never know it had been in an accident! I can't praise them enough. They kept me informed throughout the entire repair process with regular updates, which gave me great peace of mind. As an added bonus, they even cleaned the interior of my car before returning it. Between the flawless repair work and the attention to detail, my car looks and feels brand new. I highly recommend them!

The Best Auto Body I have ever been to. Kevin, Angel, Hilda and all of them are good people!read more

have been a satisfied client for over 20 years and would recommend to anyone…read more I recently closed the garage door on the back of my new SUV (Ugh). After repairs by Car One I'm happy to report my car looks great! Flawless craftsmanship. Frank managed within timeframe and cost estimate. Kept me up to date on progress. in addition to being able to work with my insurance company - Enterprise car rental left the loaner at Car One as well as picked up from their shop. Such a great customer experience! Thank you Car One!!

Good work and worked directly with our insurance adjuster and company, making it easy to get the…read morebody work done with minimal effort.

Recently had my vehicle repainted. Kenny and his team did a great job. Great workmanship. My…read morevehicle looks like it came off the showroom floor. Flawless!! Would not trust anyone else with my vehicle. Results were perfect!!

I was referred by a friend, so first time for me there…read more Excellent job is not enough to describe how well they did. I am very satisfied and I highly recommend to anyone to try this auto body shop. They were professionals, honest etc etc I will go back for sure.

I cannot recommend this place more!…read more Someone sideswiped my car, and insurance was being opaque and difficult to work with. Sierra at South Medford Auto Body took over for me like an absolute queen and was able to tell off the insurance company, get my car fixed, and make sure I had zero down time without a fully covered vehicle. They have been flexible, communicative, and a godsend with how stressful every other aspect of this process is. The repairs were faster than expected, and the team here clearly puts in effort to guarantee happy customers--beyond some extra fixes, they even repainted a part completely unrelated to the incident, simply because the color mismatch "was bothering them"! Just an amazing level of service all around, so glad I live nearby! The shop is also walking distance (~2 blocks) to two different car rental shops, so you can skip any needless ubers. Any down time you spend in the office will likely be punctuated with visits from the two friendly shop dogs, definitely a pro for me :)

I came here from a friend's recommendation, and would highly recommend! I got three estimates and…read moreSouth Medford Auto Body had the lowest estimate (by about $200). The estimates were also different in details - the labor hourly rate was the lowest (charging a private customer the same as what insurance would accept) and the emphasis is on repair rather than simply replace. I worked with Siera (the owner) the entire time, and she's very easy, professional, courteous to work with. When they identified additional damage inside, she sent photos and explained what is needed, what can be repaired, and what may not be essential. Very easy to work with. They also have an agreement with Enterprise Car Rental across the street for inexpensive/easy rental during the repair. For those of us who don't know much about cars (and especially not about body repairs), it's really important to work with someone/a business that you can trust, and that is also helping you to save a few dollars whenever possible - and South Medford/Siera definitely does that. Highly recommended if you do have to get body repair done! Oh, they also washed the car even though they had to stay late on Saturday to finish it. Really appreciate it.