1. Paul & Shark Shops

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    Short Hills, NJ

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    Paul & Shark Shops

    4.0 (1 review)

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    14 years ago

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    Dor L' Dor

    Dor L' Dor

    2.5
    (34 reviews)
    1.6 mi
    $$

    I've been a longtime customer of this boutique and have spent a significant amount of money…read moresupporting your business over the years. Because of that, I felt it was important to share how disappointed I was with my recent experience. Unfortunately, the atmosphere in the store has consistently felt unwelcoming. The staff rarely smile, seem bothered when customers ask questions, and often make it feel as though they are doing customers a favor simply by being there. As someone who genuinely enjoys shopping at small businesses and has chosen to support your boutique repeatedly, this has become increasingly discouraging. What upset me most during my recent visit was that I was shopping with my 12-year-old daughter, who urgently needed to use the restroom, and your staff refused to allow her access. As a parent, I found that incredibly disappointing and lacking basic compassion and customer courtesy. I hope you take this feedback seriously and consider addressing both the customer service environment and how situations like this are handled in the future.

    Dor L' Dor has changed. For years I was a loyal customer and found some of my most favorite pieces…read morehere. I knew that a shopping trip would yield great results, and I always walked away with a full bag. It was especially a great place to buy work clothes! The quality and selection has really just changed. Everything feels cheap, thin and see through. It's got more of a 'club vibe' than a work vibe. Flying Monkey Jeans are no longer in the $40-50 range, now they are $70 for a pair! Staff was also super unfriendly. The store employee had airpods in. Did not offer to help set me up with a room when I was lugging around a pile of clothes to try on (with no one else in the store). Maybe what's in style has just changed and I'm not stylish anymore?! In any case, I don't think there is another shopping trip here in my future.

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    Dor L' Dor
    Dor L' Dor
    I bought these within 2 weeks they broke. Christine the manager was rude and refused to even entertain the idea of an exchange or refund.

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    I bought these within 2 weeks they broke. Christine the manager was rude and refused to even entertain the idea of an exchange or refund.
    Nordstrom The Mall at Short Hills

    Nordstrom The Mall at Short Hills

    3.2
    (83 reviews)
    0.1 mi
    $$$

    Visited Nordstrom at The Short Hills Mall over Christmas week…read more Despite it being a busy week, the store was well stocked, clean, and neat. We had a very positive service experience in the shoe department. The sales associate was helpful and patient, grabbing us a few similar boot options to try, beyond what we asked for. She didn't mind that we put the boots we loved on hold and came back to purchase them before leaving the mall. We made sure that she got credit for the sale. We had a great experience in the mens' denim department as well - the employees were really helpful in explaining the styles and sizing of the various brands. We also purchased a bag in the contemporary section - the sales associate there was actually pushy and salesy, not someone I'd normally want to work with or support, but we needed the gift so made the interaction short and moved on. Overall we enjoyed our shopping experience at Nordstrom, and we'll definitely return when we're in the area. If you don't live near a Nordstrom, they offer free shipping and free returns. And their customer service across stores is almost always top notch.

    The mall that caters to a certain clientele. Not a huge fan, but it does have certain stores that…read moreare worthwhile to stop in and see. If you're going to the Rolex store, save yourself a trip. They are very biased on who they sell to. FYI: They offer valet parking (like many other malls these days), and they have electric charging spots.

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    Nordstrom The Mall at Short Hills
    Nordstrom The Mall at Short Hills
    Nordstrom The Mall at Short Hills

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    kate spade new york

    kate spade new york

    4.3
    (8 reviews)
    0.0 mi
    $$$

    Very efficient experience, return was quick and no questions, just a simple transaction and was…read morein-and-out quickly. Staffer was very friendly. Note - they have reallllly long receipts. The lady before me was working through some returns and exchanges and she had receipts longer than those at CVS or Walgreens... craziness. Was good customer service by the staffers as they recognized how long it was going to take and found someone to open another register. Located on the 2nd floor of the Mall at Short Hills, near the Macy's.

    Mary provided an exceptional shopping experience when I visited the store on Mon. Jan. 20th. I was…read morethere to try on a product I saw online (K as in Kate Glitter Court Sneakers in silver) because they were final sale (great price!!) and based on the reviews, seemed to run big. Mary provided the 7 that was in stock and then the same style in another color in a size 7.5 to compare. She was patient while I decided and didn't pressure me one way or the other. The size I needed (7.5) was sold out online and she called other stores to find them. She was successful and arranged with the associate (Elaine from Denver Cherry Creek who was also fantastic!) to have a link sent via text so I could pay for them. (They are being shipped to me.) The whole process was delightful and seamless. Thank you Mary and Elaine for being superstars!!

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    kate spade new york
    Outside
    Outside
    Closed with a handwritten sign...appalling!

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    Closed with a handwritten sign...appalling!
    L'Fay Bridal

    L'Fay Bridal

    3.8
    (41 reviews)
    0.6 mi
    $$$

    My daughter and I were very happy at L'Fay Bridal!! We went to other bridal boutiques and Nico at…read moreL'Fay bridal was so Awesome!!!! He gave us such personalized attention and style advice. What a breath of fresh air after many other people never helped us as much as Nico!!! They have many different price ranges and are not pushy at all. I would highly recommend this bridal boutique. You will be in good hands.

    I absolutely loved my experience with L'fay from start to finish. Patti was welcoming,…read moreprofessional, and patient. All of my appointments were timely, and I never felt remotely rushed. I loved the personalized experience offered by L'fay too. I was not the kind of bride that had tolerance for any of the big places with 30 brides running around and pushy attendants. This was much more my speed. I LOVED my gown, LOVED my alterations, and was made to feel so special about my big day. The hair accessory I got was the perfect addition to my look as well. The prices are not cheap, but the quality and attention to detail in every aspect was so worth it. They also offered me a military discount on my gown as my husband is active duty in the US Air Force. That was also very much appreciated! Thank you Patti and the other ladies of L'fay! This review is nearly a year overdue but I still so much appreciate all of you!!

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    L'Fay Collection, Dress ANNA
    L'Fay Collection, Dress ANNA
    L'Fay Collection, Dress MARBELLA
    L'Fay Collection, Dress MARBELLA
    L'Fay Collection, Dress MACARENA

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    L'Fay Collection, Dress MACARENA

    Paul & Shark Shops - fashion - Updated July 2026

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