The first time I used this company for routine service of boiler and water heater they were…read moreabsolutely great and I gave them a five-star review. I contacted them again to get an estimate on a small plumbing project. They charged $99, to be credited to the project if I hired them. Again, easy to schedule online and communicate with Leila via text. The plumber came on November 12, viewed the site, discussed my project, took photos and videos, and stated I would get an estimate in about a week. I texted Leila on December 8 and December 17 to ask where my estimate was. Both times I received an apology and was told the technician would be sent a reminder. On December 23 I asked for a refund. Leila agreed to this. It is now January 22, and I have not received a refund nor an estimate, for a project I hoped to have done by now. I am now looking for other plumbers.

Wanted to schedule a routine gas boiler maintenance / inspection done (boiler is in perfect working…read morecondition). they wanted to charge me $79 (after new customer discount) for the plumber to come and give me a quote! I was able to ask them to give me an online quote (after sending details about my boiler system) and they said its going to cost $480 something (excluding part replacement)!! I mean seriously, this is ridiculous for just routine maintenance and cleanup / tuneup. I am glad I didnt pay their technician / plumber $79 come out to my place and be on the hook for this ridiculous quote. Needless to say, service wasnt scheduled.

Tango did a great job with our bathroom leak. The inspector missed failing grout and it was…read moredrowning our basement when we showered after moving in. Mark handled communication with the insurance company and the team was nice and worked hard to give us a beautiful, dry space. On the last day they were working on our bathroom, our half bath stopped flushing. Thinking it was a failing wax seal, I asked if they could take a look. One 20+ foot cracked cast iron pipe later, the team made immediate time for repair. A few weeks later, Saturday morning I am doing laundry before heading to the airport to help my sister with her new baby. The drain pipe is backed up. A quick text to Dom Tango and he's got guys on their way within an hour to remedy the issue. The team does a great job and we are so grateful to be able to trust our leaky old house has a crew ready to help!

Immediate reply to my call and was scheduled promptly for the next morning. They arrived on time…read moreand fixed the problem quickly. Courteous and very professional. Will absolutely use them again for any future plumbing problems.

everyone we came in contact with this company was timely…read more,professional and honest would highly recommend

I have used Jeff for several years to clean property of leaves, tree branches, and general weather…read morecaused damage. He is easy to deal with, honest, and reliable. His crews are well-equipped, hard-working, and concerned about doing a good job. I feel comfortable recommending him to family and friends, as well as anyone looking for quality, fair pricing, and workers who strive to meet your expectations.

I highly recommend Cliffstone Corporation. We needed to correct the…read morerepeated icing problems on our walkway and wanted a more modern design. Ryan helped us come up with a plan to address both concerns that worked within our budget. The plan involved re-grading the entire walkway. The Cliffstone Crew paid meticulous attention to re-sloping the land and laying a durable foundation. Their foresight in installing utility sleeves for possible future projects, such as lighting or irrigation was very impressive. The crew members were polite, respectful and demonstrated a proud work ethic. From start to finish, they showed respect for us and our property. We are beyond pleased with the result!

Folks, you are in great hands with Ryan and his team for hardscape installations…read more Ryan took several visits to plan and lay out my hardscape addition to an existing patio. He anticipated grade adjustments, irrigation and future electrical needs in his design proposal. He and his crew were absolute warriors preforming the work during an unanticipated artic blast. Watching his men cut perfect curves in pavers using a diamond blade chop saw was amazing. The end result was a perfectly graded and sculptured paver walkway and patio addition that matched our existing work perfectly. Sprinker pipes were reconnected and the entire area was cleaned up as if they were never there. Look no further and hire this crew who must be the most meticulous hardscape contractor anywhere.

Comprehensive year-round property and related home maintenance services. Reliable, accessible and…read morecompetent.

their workers have respect or courtesy for properties they never pick up leaves just blow them onto…read moreother people property in mission hill and have filmed them literally cutting down my plants and small bushes of many years when confronted all they do is swear and threaten and continue to do damage very uncalled called office no response sent emails to company site nothing have told them that i will be contacting authorities small claims court . Boston ISD awful company very unprofessional they have easy job yet they just whatever they want blowing leaves etc never picking them just blowing them to neighborhood abutters ,never hire these guys i have to go to court for my complaint/incident since summer when they first started..stay away from these guys awful and they think their bullies unprofessional ...since summer no response...

We were extremely disappointed with the services we received. Marc was late to each appointment,…read morefailed to return calls/emails/texts in a timely manner, took an exorbitant amount of time to put together estimates (which, in our situation made it impossible to use any other service, long story). The work was completed late due to broken parts (they originally blamed our electrician for this, but then figured out his parts were shoddy). This forced us to pay extra hours to our electrician (who was great, btw) even though it was an HVAC problem. Marc left the job when there were broken parts and they were late on the deadline! He left it to his workers and did not keep us updated. It was a ridiculous show. We attempted to give him the opportunity to do right by us by giving us some amount of money off the work, but he wanted to go line by line and it was so hard to get in touch with him that we just paid him and will take our business elsewhere instead. He did offer to come back out to the house, but why would I want someone here who was so crappy at managing his company?? So weird. But, the AC works, for now...

Marc helped me get out of a big problem of LG mini splits not working when installed. Other let me…read moredown for over a month and Marc saved the day by replacing circuits that were blown on install. He was there immediately and fixed the problem right away. Thank you!

We have had Murphy Fuel for the past 4yrs , never let us down. On one occasion our thermostat was…read morenot working called up for service Tech said it was the batteries (2AA) in the back of the wall thermostat. Tech could've really done a job on us with running up the bill, new house, cold out ,no heat my very sick with cancer. Very good service!!! and the price was right!!! Dan L. Brighton,Mass

I just spoke with the rudest representative…read more I recently took over managing my mother's finances because she has dementia. Her longtime oil company, Arlex Oil, which she had trusted for over 20 years, recently closed. I was calling simply to ask about your oil cap program, automatic payments, and automatic delivery because I'm looking for a dependable company to care for my mother's heating needs so I don't have to worry about her during the winter. Before I could even explain my situation or what I was looking for, I was told that I couldn't become a customer because they "don't take people who oil hop around looking for prices every year." That couldn't be further from the truth. I wasn't shopping around for the cheapest price. I was looking for a trustworthy, reliable company with fair pricing that I could depend on for my elderly mother for years to come. The representative made assumptions without listening, showed no compassion for my situation, and lost what could have been a long-term customer. Based on this experience, I would not recommend this company.

High-quality precise work, Job was Completed as discussed, Derek and his crew explained things…read morealong the way so that we were aware of how the job was going. We highly recommend Using this company

My experience was totally disappointing and I am astounded by the other reviews. Based solely on…read morethe home renovation started by Derek Barnes and his team of my project was a total disaster; disorganized, mismanaged and incompetence. One of the building inspectors for Hull was so shocked by the poor quality of the workmanship that he took photos for documentation. Derek's subcontractors, Richard Handrihan, electrical, and Sean O'Rourke, plumbing, both also performed substandard work and repeatedly up charged for work as they claimed Derek owed them both portions of the deposits I made specifically earmarked for them. Overall the experience was a nightmare. Beware!