WOW! Paul Davis Restoration did a great job with my fridge line leaked and we were gone for 7 days! they removed what needed to be removed and then dried the rest! then we had them do reconstruction and it was amazing! trades did amazing work! they are amazing! read more

Paul Davis Restoration & Remodeling - Drying equipment - Damage Restoration Near Me - Mason, Michigan

Replaced a roof under insurance. Multiple leaks. Takes forever to do anything. Sunshine has no customer respect at all. Go anywhere else.

Paul Davis was recommended by our insurance agent after a devastating home fire, so we decided to use them for our home restoration project. Our property was restored, but hindsight has become clear now, and I've realized that this particular company had what were clearly predatory practices. They took advantage of us at the most horrible moment in our lives, because they knew we didn't know how the restoration process worked, and offered absolutely no advice to help us because it wouldn't be advantageous for their bottom line to do so. I'd never recommend this company to anyone. read more

I had a great experience with this company during the recent flood. I read the review by the crazy lady and she sounds like a whack job. I had no problem with this company and they were prompt and did what they said they were going to do. read more

If I could give negative stars, I would give this company five negatives! In the first nine months after they were hired (following the ice storm of 2013) they worked only 30 days. My house had no heat during this time, and I had no place to live until eventually (and off and on if it was below 32 degrees) my insurance would cover a hotel. In fact, PDR would generally not work at all unless I stayed home from my two businesses and called and emailed daily to get anyone to show up. In the meantime, my house was without heat, even nine months later, causing massive damages from freezing pipes, flooding, paint falling off walls, damaged instruments (like a Steinway) damaged appliances, etc. The more they neglected coming to work on my house, the bigger the claim became. Eventually it became a total gut, hugely expensive though covered by insurance. I benefitted eventually, but it was hard to live with. I had a dumpster and porta John on my driveway for over a year, maybe two. The franchise owner yelled that I "must stay home and mind the home!" (Which remember was gutted and without heat or workers, and it was cold, and the claim took YEARS!). That really had nothing to do with anything but did show that women business owners got different treatment than did men. I wonder how many men were told to stay home and babysit the crew? And who yells at a client like that? One of the (really great) subcontractors who heard the yelling said he almost threw up, and they cut ties (also because like other great subs, they had trouble getting paid.) The Insurance adjuster heard it too and said he would have fired them on the spot but "think of it like this. You're the stay at home wife (I own two businesses) and he is the rich guy with all the money. You need him more than he needs you." Now, in 2018, I'm still trying to fix the things not finished or badly executed. I withheld 2.5 percent of what turned out to be a huge claim (due to neglect) because I wanted completion. They took it to small claims court... and won--- because I withheld the money from the wrong part of the insurance claim!!!! Several years later they weren't done and demanded full pay! And got it! They never did complete. So after all of that, they paid no price for leaving my house with brand new plumbing that freezes, terrible insulation despite me showing them it was freezing and not complete, and a huge renovation that floods when it never did before. Forget about them standing behind their work. And although they had great subcontractors, many have told me they have quit PDR. I heard someone complaining about how their contractor damaged their house more than what they were called in to fix. Yep, that's who. I'm not a vengeful person, but no one should be treated like this company treats their customers and subcontractors. Buyer beware. read more