DryTech Restoration exceeded my expectations from start to finish. From the first call, their team…read morewas responsive, knowledgeable, and genuinely cared about resolving the issue correctly--not just quickly. They arrived on time, explained the entire process clearly, and kept me informed every step of the way. The crew was professional, respectful of my home, and extremely thorough. They handled everything efficiently and with great attention to detail, which gave me real peace of mind during a stressful situation. It's rare to find a company that combines professionalism, honesty, and quality work so well. If you're dealing with water damage or need restoration services, I highly recommend DryTech Restoration. They truly go above and beyond.

Got matched with a project manager Phil Sandford, and he came to my apartment to do the assessment…read more He had no patience with my questions and was condescending even in my own home. Then when it happened again over a phone call, I shared with him that I found his behavior unacceptable and needed him to be respectful and if not, we should match me with a different project manager, Phil called me angrily and cancelled my emergency appointment last minute in retaliation. DryTech's contracts also have insane terms like allowing them to endorse checks on behalf of customers, asking customers to authorize any charge to their credit card, including legal fees, the list goes on. Anyhow, stay away from this company. When I called to report Phil's behavior and ask for manager contact, they said no one was available and they couldn't share contact. They clearly don't about customer's emergencies. All the typos in the beginning, just in spelling my first and last name on both the assessment confirmation and contract, should have tipped me off that this company is unprofessional!

I have been using Deep Impact Pro in my homes and commercial properties for over 15+ years and the…read morequality and trustworthiness is unbeatable! Family owned business that takes pride in their work, no comparison. I have white tiles and when I use them they come back to life. The carpet cleaning takes out stains you couldn't imagine embarrassed to say like foundation they are able to take out everything. You will not be be disappointed.

Based solely upon customer service. We had an appointment scheduled for HVAC duct cleaning with a 2…read morehour window for their arrival at our home. 2 and a half hours into our wait we received a text that the techs would be running late but arrive shortly. Half hour after that (yes, hour 3 of waiting) another text that it would be just a little while longer. It wasn't because 15 minutes after that we finally called and cancelled the appointment. Got an appointment with DRX Duct the next week and thankfully everything with them turned out great.

Kevin from Radford Restoration was such a blessing!…read more After water leaked through the roof of my condo, my upstairs ceiling was a mess. Being part of an HOA, I was told the inside repairs would be my problem. I had no idea where to turn, or how to start this process, so I reached out to my local FB page. Kevin was one of the first to offer to help, providing his website and even DMing me immediately. I got a flood of comments but chose to give Kevin a call first. This was the best decision I could have made. Kevin was extremely forthcoming, friendly and unbelievable helpful. He took the time to talk with me and even offered to go to my condo asap to look at the damage. He went over the same day and called me immediately with his thoughts and advice. I never felt pressured to work with him or that he was rushing me to make a decision. In fact, it was just the opposite. He told me I could call him anytime and ask him any questions I had even if I don't use him. Spoiler alert, I totally used him. A no brainer! From start to finish, Kevin came through for me. He showed up on time, his crew was respectful of my property, he communicated every step of the way, took photos, and even went above at beyond by being the middle man for me with my adjustor and insurance company. I was super stressed at the beginning of this journey but Kevin took all of that off my hands. Kevin and his crew completed all the needed repairs in the upstairs loft and bathroom areas that were affected and were in and out in 3 days tops. They left the house immaculate, took every precaution, and made this whole process a breeze. I can not recommend Kevin enough and will sing his praises to anyone who will listen. Bottom line: Kevin is my go-to guy now and he should be yours too.

Great people, great and fast service. We need needed a big hole patched and reinforcement for a TV…read more Well done.

I am writing to highly recommend the services of RMR(Reconstruction Mold Remediation). We recently…read morehired them(Wayne) to handle a significant mold remediation project at my home. His team demonstrated exceptional technical knowledge. They identified the source and gave us a detailed remediation plan with an excellent price. Throughout the process, they maintained strict containment protocols and used advanced HEPA filtration to ensure our safety. The project was completed on time. I have no reservations about recommending RMR. They are professional, thorough, and highly effective.

Wayne and his team are very knowledgeable in the mold remediation process and reasonable price. I…read moream very satisfied and strongly recommend his services

I'm not even sure where to begin. About two weeks ago, I had a water leak in our master bathroom…read more As you can imagine, the damage to the house was significant. Since the home is only two years old, I didn't feel comfortable trusting just anyone with the repairs. After looking into several options, we contacted a company called 1800 Water Damage. We wanted the work done quickly before any mold could develop. Even though it was a Sunday, which I thought might make things difficult, the owner, Eddie, came out right away. After meeting him, I decided to move forward with their company. They immediately began a full drying process in all the affected areas. After three days, they confirmed everything was completely dry through testing and then proceeded with the repairs. The entire process was completed much faster than I expected. Thanks to Eddie, everything was handled professionally and to my complete satisfaction. I truly appreciate the quality of work and service I received. Hopefully, I won't have to deal with something like this again, but if I ever do, I will definitely reach out to 1800 Water Damage and ask for Eddie owner. Highly recommended.

I had a water leak in my garage and dining room, and it was extremely stressful at first. From the…read moremoment I contacted 1-800 Water Damage, Eddie and his team responded immediately. They showed up quickly, assessed the situation thoroughly, and reassured me that everything would be handled properly and without hassle. Eddie was incredibly responsive to all my questions and concerns. He took the time to explain the process clearly and made sure I felt comfortable every step of the way. What really stood out was that I didn't even have to deal with the insurance claim myself -- they handled the entire process, which removed a huge burden during an already stressful time. The team was professional, punctual, and respectful of my home. They arrived on time every day, kept the work area clean, and made sure everything was organized before leaving. They were courteous, accommodating, and truly went above and beyond to make this experience as smooth as possible. Water damage is never easy to deal with, but they made the entire process simple and manageable. I highly recommend them to anyone dealing with water damage issues.

Prompt, professional, and attentive…read more I'd give Rob 10 stars if I could. There was no salesmanship, but professionalism, compassion, and care for our family after a flood. Rob returned multiple times to check on us and to bring additional equipment. He made sure that the moisture meter results were in line with the standards until he presented his invoice for payment. He documented and explained his work. I'd send him to my older relatives, clueless about water remediation, in a heartbeat knowing that Rob would be honest and attentive. I'd also highly recommend him to my knowledgeable homeowners-neighbors, confident Rob would answer any of their questions - he has multiple industry certifications: a subject matter expert.

Best service ever!!!!! Rob was simply amazing and took great care of my mother's home.read more

Stay away from these trashy con artists. They returned items moldy clothing in the same condition…read moreit was when they picked it up. Their supervisor stated that it was never cleaned. They are still attempting to fraudulently bill my insurance company despite never cleaning. They are holding on to 40 bags of my property despite the fact that they breached their contract.

RDC Restoration is amazing! Recently we had a leak in the ceiling from broken toilet seal and…read moreTucker and Anthony came out right away. Tucker did a thorough assessment of the situation and he suggested that they set up equipments to dry the ceiling. Because of their expertise, and, luckily for us, it was within the right time frame, they were able to dry up the ceiling and walls without doing any unnecessary work. This was the second time we used RDC. First time was in 2019 when we got a washer from Costco. While installing the washer, the Costco staff caused a leak from our laundry room to the basement and we needed mold remediation then. Russell and Tucker came to the rescue then and repaired the issue promptly and efficiently. Both times they were very professional, reassuring, and honest! They will also take the time to explain the restoration and help you with the entire process. We highly, highly recommend RDC to anyone concerned with water damage or mold issues!

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

Damere was my technician today and he was awesome. So professional. Explained everything. What…read moreneeded to be done, price, etc. Happy with the entire experience.