Requested a quote to do a garbage disposal install. William came out and said it is entirely…read morepossible to do it, a sink, and cut out the counter and cabinet, but he has to get with his master plumber to finish a quote. Then ghosts me for 4 months.

After our house was heavily damaged by the Memorial weekend tornado in 2024, Bear responded…read moreimmediately to our phone call. They have provided assistance and guidance every step of the way in our rebuild and insurance coordination. Both Bear and their subcontractors have been great to work with. We will never use anyone else and highly recommend them.

Terrible experience. What started as a minor garage fire repair in September 2025 is STILL not…read morefinished as of March 27, 2026--despite an initial contract promising completion by the end of October. Communication was awful. No updates unless I chased them, and then it was vague excuses or blame-shifting to the city and subcontractors. Andrew, my company contact, contact Was nonexistent or inconsistent. When emails went to his brother owner of the company ? (due to nearly identical addresses), the responses were rude and unprofessional. I paid over $20,000 and still have not received a final itemized statement. Work quality is just as bad--poor roof support, ongoing leaks, and issues they tried to dismiss as "pre-existing" after covering them up with new siding and Sheetrock. I assure you, there were no leaks previous to this minor fire. This has been a costly, frustrating mess. Avoid this company.

In the month of November, our kitchen faucet leak (which sounds so simple) turned into an event. A…read moreremodeling event that required a variety of additional support. While our Insurance company allowed to select anyone in the area to assist us with the new flooring and details, they did recommend NWA Restoration as an option. We took them up on the offer. Because of the complexity and coordination with the flooring company, we chose to work with both because of their previous partnerships. While they were at it, we asked them for a few extras like painting our bedrooms, installing new the faucet and instant on hot water tap, and painting and cabinet work for the effected kitchen island. There were some challenges along the way. You should expect some. The good news is that Aaron was extremely responsive and attentive to each concern. He starts his mornings earlier, and responds quickly. They completed their work on time, the rooms look great, and the updated kitchen island is outstanding.

Did a great job. Would highly recommend these guys . Came out quickly and were very professional.read more

I have found black mold in both my bathrooms in the house I'm living in. This company has sent out…read morea mold technician to do air quality tests and unfortunately it looks like I may have fully remodel them. The technician, Heath is a true professional and has explained in detail what he is doing. I definitely recommend this company. Have a Yelptastic day

NWA Restore It helped me out TREMENDOUSLY when I had a major water issue throughout the first floor…read moreof my home. I am extremely grateful for their hard and professional work - the ultimate validation to me was when their mitigation work was complete and my contractor for repairs was ready to begin construction. In the words of my contractor "wow, these guys did a great job". Ultimate peace of mind moving forward knowing I wasn't going to have to worry about residual issues arising post construction from the mitigation side.

During the process of leak testing and even during the estimate process, I thought "wow what a…read moregreat company, smart intelligent efficient people." As soon as the work started I realized we were in trouble. They use sub contractors who are God awful messy and leave giant piles of trash everywhere they go. The work is sub par to straight trash. All of which you would think NWA restore it would be ready and willing to fix. They had to tear out flooring and redo it. They tore up our trim and weren't even going to fix it until we complained repeatedly. We have had to do several change orders and I firmly believe we will be left to figure out how to get the workmanship we agreed upon elsewhere. The project manager Chris loves to say he'll take a look and then never gets back to you. We have been left in the dark communication wise from the start, unless we reach out with very specific questions. Just all in all the worst experience I have ever had. I wish after mitigation we had parted ways. This process has been more traumatic than the initial flood.

We had a water leak in our home and are new to this area. I was frantically trying to find someone…read morewho could find the leak. It was luckily a slow leak but was traveling under our wood floor. After 2 days of working with a plumber who didn't want to tear up the wall or floor since he couldn't tell where the water was coming from, and then trying to find someone who would tear out the floor and look for the leak, a friend steered me to this company. The owner was on vacation out of the state but called me back and then contacted his team who came and found the leak right away. They were hard working and professional yet very friendly and sympathetic to our problem. They were careful with our things and our home. I can't say enough good about them! They patched the wall up as good as new and replaced the trim that was removed and did not damage the trim or baseboard. I wish I could say the same for the people who took out the rest of the floor and replaced it. I am sorry I didn't let Major Damage do the whole project but my insurance company had a preferred company. In hind sight, I would have used Major Damage for the total job. That would be my recommendation to others. I think it would have been finished a lot sooner too. Thank you to Bud and Mike and Jacob for a job well done and helping make a bad situation a lot easier!! Five stars were all I could give them here!

From the owner: Here at majorDAMAGE we offer 24/7 emergency service. Specializing in water damage restoration, mold…read moreremediation, and most important customer service. We try our best to get your house dry with as little tear out as possible, saving you from the head ache of the sometimes lengthy rebuild process.

Carol Bronson Matt…read moreand Tony did an excellent job of getting rid of our mold and water damage. We could not be happier and will use them again if needed. They were quick to respond to text and phone calls. They always showed up on time. We are looking forward to the rebuild, know it will be every bit as good as the job they did removing damaged floor, sheetrock and flooring. Positive: Professionalism

From the owner: 911 Restoration of Northwest Arkansas is a full-scale water damage cleanup restoration company…read moreoffering you peace of mind after a disaster. We provide water damage restoration, sanitization, mold removal, fire & smoke damage, reconstruction and everything in between with 24/7 availability. Take precautionary actions during the coronavirus. Our techs are trained to sanitize and clean your property with disinfection solutions and follow CDC and EPA protocols. Disasters can happen anytime due to pipe bursts, flood damage, roof leaks, storm damage or other water damage-related emergencies. Fortunately, our IICRC-certified techs will rapidly respond within 45 minutes to handle any water related emergency and help minimize damage.

This is one of the easiest reviews I've ever written. Working with A Modern Touch Construction was…read moreseamless from start to finish. Every step--from the initial quote to the final walkthrough--was handled with professionalism and care. Communication with the Project Manager, Juan, was excellent. I felt completely comfortable asking questions throughout the process, and his responses were always clear and timely. It was also a huge relief to have someone coordinating all the scheduling and project details on my behalf. And then... the work itself. WOW. I selected the materials and finishes, but their craftsmanship is what truly brought everything to life. They renovated my entire floor, and there isn't a single detail I would change--every aspect exceeded my expectations. I genuinely cannot recommend A Modern Touch Construction enough. The entire experience was a 10/10, and I will absolutely be returning to them for any future projects!

Super porfessional, done on time, every bit of the job was done accordingly, from permits to…read morefinished product. Worth it!

A quick note: The service options recommended doesn't say 'Water Mitigation'…read more In November, our leaking kitchen faucet brought us to Pruden Restoration. It was a recommendation from our AHS policy recommended plumber. JC arrived within a couple of hours of the phone call from the plumber. He knew exactly what was going on, and how to help. While he explained and worked from a position of 'worst case scenario'. We were thrilled to know that it wasn't the worst case. JC went above and beyond to reach out to my insurance company to onboard them with the issue and impact. Within a few days his team was back with blowers, fans, plumbing, etc to mitigate the water and the potential mold. We were extremely pleased with their service and attention.

Folks! You won't be dissatisfied if you go with this top nOtch group. I would recommend Pruden…read moreRestoration to even my mother. Do it! You won't regret doing business locally.

I received excellent service having snow removed from my driveway and front walkway. The team was…read morequick and friendly. Three men showed up ready to work. I was able to pay through Venmo. He asked for $40, but I paid $50 because it felt like a lot of work for that amount of money. I'm very happy with the service I received and will be calling back the next time it snows.

From the owner: At Bark N Grind Tree Care, we get things done fast, efficient, hassle free & costs friendly too…read more Fully insured & We focus on our customers & their best interests. Contact us today for a free estimate so we can Transform your outdoor ambience! Competitive pricing! Military & senior discounts! Equipment Ready!