Giving five stars and a glowing review is simply not enough to express how happy we were to work…read morewith The GreenHouse team. As first time home buyers, we had no idea where to start. We were also out of state which made everything that much more difficult. I'm a big Yelp user and relied on the hundreds of other 5-star reviews to look for a real estate company. I was so impressed with Craig and Jesse from the start. The initial call was SO organized, thorough, and personal. Not only did they give us a incredibly detailed step-by-step guide of the buyer's process, but also spent the time to learn more about us as people and what we were looking for in a home. I was surprised my how much time and energy was invested before even signing any contracts with them. After meeting with a few different teams, we chose the GreenHouse Group and 100% stand by our decision! Communication was consistently strong and we were always in contact with someone/the entire team along the way. We worked with Lori & Alexa who also helped us navigate documents and important deadlines. The GreenHouse Group has a well-designed platform to track the home buying process--making it easy to see deadlines and to-dos. We worked with Craig for our Kick-Off Tour. The GHG evaluation system for homes captured everything important to consider when purchasing a home and we learned so much about what to look for when checking out a home. Craig was straight-up, incredibly knowledgable, and clearly looking out for our best interest. He took us to see quite a number of homes that day and even had snacks and waters to keep us going! Unexpectedly, and uncommonly, we found a home from that weekend's trip we wanted to put an offer on. Craig jumped right in and guided us through the 'make-an-offer' process. He worked incredibly hard to negotiate on our behalf and was able to coordinate inspections and video walk-throughs for us when we couldn't be physically present. We were always promptly and transparently well-informed and advised. We never felt pressured or persuaded to make any decisions. Craig and the GHG team presented the facts and gave recommendations based on 20+ years of company experience--always looking out for our best interest. They were 'real' and weren't out to "sell us" on anything. Even during the rent-back process, the team coordinated with the other realtor to work with the sellers on transitions and key dates. It was super fun when Jesse and Lori were already at the house when we arrived to pick up our keys--what a thoughtful surprise! To top it off, they came with a whole container of new home goodies and essentials for us to use while we settled in (and even had some for our dog!) The care box was super useful, especially when we didn't have any of our kitchen items yet! Even after the sale and getting our keys, the GHG team is still there to answer your questions and help you out--including a list of recommended contractors and other services you might need when moving into a new home. I'm sure I am forgetting something here, but needless to say, we 10/10 recommend the GreenHouse Group to anyone looking to buy (or sell!) a home. We have no regrets and could not have asked for a better team. Thank you GHG!

Selling a home is stressful (especially for someone like me!) but Lori and Jesse made the whole…read moreprocess feel surprisingly easy. They were always available to answer questions, kept me informed every step of the way and made sure I knew what to expect throughout the process. Their advice on pricing and negotiations was spot on, and everything moved smoothly from getting my house ready to list all the way through closing. I also want to give a shoutout to their TC, Alexa. She kept everything organized behind the scenes, was always responsive and helpful, and made sure nothing slipped through the cracks. I have no doubt that her attention to detail played a big part in helping us close on time. Thank you to Lori, Alexa and Jesse in making this process feel smooth and manageable! If you're looking for a knowledgeable, responsive team to help sell your home, this is your team!

Beau went through several scenarios for my investment property purchase and kept on top of all my…read moredeadlines and outstanding documents even for my quick close. Would recommend!

It was a pleasure working with Drew and Beau. Drew did an excellent job helping me get approved and…read moresuccessfully purchase our home. This is a great company, and I would definitely recommend them to others.

As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

A Dream Realized in 18 Days - Thanks to Maureen Martin…read more Words can't fully express the gratitude I have for Maureen Martin of Homeplus Mortgage. From the moment we began our home-buying journey, Maureen showed herself to be an absolute powerhouse--a strong, focused businesswoman who brings unmatched professionalism, compassion, and commitment to everything she does. Maureen isn't just about numbers and paperwork--she's client-centric to her core. Her dedication, responsiveness, and fierce determination made us feel supported every step of the way. When I finally met her in person, I immediately felt her radiant energy and warmth. Her aura and spirit are something truly rare--she's one of the most special, genuine people I've ever had the pleasure of meeting. Thanks to her tireless efforts, we went from placing an offer to holding the keys to our new home in just 18 days. That kind of turnaround is almost unheard of, but Maureen made it happen. We are forever indebted to her for not just helping us close on a house, but for helping us secure our dream. If you're looking for a lender who is not only masterful at what she does but also deeply human in how she does it, look no further. Maureen Martin is a godsend.

I've been a customer of Joes for a while and I'll tell you, you will not find a better one in the…read morebusiness. He understands the customers needs and always goes above and beyond to ensure "The Best Equity" for the customer. He's an absolute advocate trust, loyalty and friendship with his customers. I and Julie could not have been more blessed to have a friend of his caliber to come in when we needed a home and refi or whatever! He's truly a top shelf standup up guy and always consummate professional in all of our dealings! If there were more stars he would get them from Julie and I! So, since were in SD he gets 10 my own top rating!

Joe and his team were amazing handling our refinancing! Our situation turned interesting when my…read morewife got admitted to the hospital early for our baby...literally the day after we started talking to Joe! Joe continued to work with us for the 3 weeks total we were in there and got the job done with minimal stress to my wife and I! Joe and his team are very knowledgeable and knew in-depth the path for a VA loan refinancing. Today the deal is done, we have a great rate and to top it off, Joe stopped by the house to check on us and meet our 2 week old baby and to thank me personally for my service! That is customer service above and beyond! I strongly recommend Joe to my friends and I hope you check him out also.

Customer service is always amazing! Location is convenient. Whatever needs I have I'm in and out of…read morethere timely!

As a Veteran, I've always felt appreciated at every Navy Federal Location. And this branch…read morespecifically has always treated me with respect, I have noticed their staff changes quite frequently, but nonetheless the customer service has always been great, until TODAY. I always come and do my usual business at this location, but I had this lady employee (whom I've never seen at this branch) who had an ugly attitude I'm not sure if she was having a bad day. I got her and told her to "have a nice day" because I'm not sure why I was treated with so much disrespect from her, she wasn't even the one helping me with my transaction, Helen (the new employee who is always great) was. However, Helen had a question/clarification in regards to my transaction and she went to her coworker for some assistance. This lady, her is DEVIN, comes up explaining that I can't do my transaction because xyz ( I won't get into detail) but she continued on to say that they aren't liable especially since they informed me about a policy. I COMPLETELY understand the policy. I have been a Navy Federal member for 6+ years now, you would think I would understand protocols and policies. She was just very nasty going back and forth with me about stating I couldn't do such transaction even I've always done it and there were no issues. I am disgusted and disappointed in this branch. It's obvious she needs to work on her customer service skills. And for me to write such a detailed complaint, this truly needs more attention. Veterans and families deserve to be treated with respect, isn't that Navy Federal's motto anyways???

my credits is excellent. My husband and I and I have a great jobs we applied for home equity loan…read moreand my house is worth $565,000. Whatever was supposed to take two weeks took five months. And still nothing was done. Nobody knows what they're doing they kept asking for impossible documents. We provided everything they asked for five months later still nothing , Worse company ever

Do not give them your phone number!!! They will call you constantly and literally fill your…read morevoicemail inbox until you can't accept anymore voicemails. I understand the need to be persistent in this sort of industry, but this is more like harassment.

I have been with this credit union since 1988. They were, especially when it was USE(University and…read moreState Employees credit union). The longer iam a member, the worse the service is. I have a car loan with them. The payment is due on the 2nd of each month. I tried to pay yesterday. When I clicked on pay, a brand new window opened and asked where I wanted to import money from, to pay the bill. Last month and all previous months, I click on pay the bill, and I transfer monies from checking to car loan. I call and I am told, that what they did, was an improvement. What it is, is more work for the customer. There should be a rating of zero stars, because I had to go in person, to pay my bill. And to add insult to injury, I received a notice this morning that my car payment was overdue.....

Love the team at this branch very sweet and kind and gentle. Feel very welcomed to come into the…read morebranch.

I was a first-time home buyer and I shopped around with many banks, brokers, and even my new home…read morebuilder. I found no one in the area a match for Scott's dedication. Scott went above and beyond on every phase of escrow.

From our first meeting with Scott we knew we made the right choice. From guiding us through on…read moreimproving our credit to closing Scott and his team were THE BEST! Scott is very knowledgeable yet approachable with any and all of our questions. Through the whole process Scott was accessible and quick to reply with valuable information, all while being patient. We felt like his only and most important clients every time we spoke. His dedication and commitment to us was so comforting, we knew that he always had our best interest at heart. Even now, a month after closing he keeps an eye on us making sure everything is going well. The professionalism from this team is by far the best I've ever seen. AMAZING to work with - Scott has client for life!

I did a simple refinance with this guy two years ago. He could not get the loan set up correctly…read more the impound account was not set up properly and he never got around to making it right. Pretty basic stuff, but don't look for it to happen with this guy, he does not follow up on detail. worse, he will add you to his mailing and email spam list, and you will not be able to get off. in spite of repeated written & verbal requests, it's still coming. this guy just cannot fix anything. This is the last person on earth that I would ever, EVER do another financial transaction with. RUN the other way. why am i posting this review two years later? because his junk mail followed me across the country to another state - but he STILL can't get me off his junk list. the next report i file on this will be with the BBB.

I would have been lost without Steve guiding and advising me throughout the funding piece of my…read morehome purchase. He not only helped me with the purchasing piece, but worked weekends and after hours to be sure proceeds from the sale of my old house were quickly processed, enabling me to meet the closing date on my new house. My situation was difficult (new job, new city, no contract with my new salary till the 11th hour); Steve was accommodating and creative in finding solutions to ensure my loan was in place. Accessible, knowledgeable, easy to work with, patient, and responsive. Highly recommend! Thank you Steve.

Jeremy was amazing...patient, in constant communication, answering questions I had practically…read moreevery day. We closed two weeks earlier than anticipated.

We've purchased homes before, and in the past our experiences with lenders felt transactional: more…read morelike "hello, sign here, goodbye." Working with Jeremy was entirely different, in the best possible way. From our very first call, we could tell he approached lending differently. Before diving into numbers, he took the time to learn about us, our goals, why we wanted to buy, and what we could truly afford versus what we technically qualified for. That level of care set the tone for the entire process. Throughout our home search, we had many conversations with Jeremy, often centered around monthly payments and the price points of the homes we were considering. As he often reminded us, "the numbers don't lie." With tact and honesty, he helped us understand the realities of affordability versus desire, ensuring we stayed grounded while still pursuing the right home for us. Every time we found a house we wanted to make an offer on, Jeremy was quick to provide detailed estimates. If counteroffers came back, he was just as responsive with updates. Once we finally found the home we purchased, Jeremy's guidance was invaluable, especially since we were also selling our previous home at the same time and aiming to close both transactions within just 21 days. Jeremy made it happen. Not only did he keep our process on track, but he also helped reassure the sellers of our new home by providing strong documentation that highlighted our qualifications and stability. His communication and professionalism gave all parties confidence, which smoothed what could have been a very stressful transaction. There were challenges along the way (none caused by Jeremy or his team), but he managed to address concerns behind the scenes and keep us at ease. I'm certain he went above and beyond in ways we may never fully know, simply to ensure our success. Looking back, I wish Jeremy had been our lender in our previous home purchases. His transparency, honesty, knowledge, and advocacy set him apart. If you're a first-time buyer, don't think twice. Jeremy is exactly who you want on your side. And if you've bought homes before, you'll immediately recognize the difference he makes. Buying a home is one of life's biggest decisions, and Jeremy made sure our experience was not just successful, but seamless and as stress-free as possible. He is, without question, the lender you want in your corner.