I've been here before and I brought my grandma here there nice and friendly. The doctor is great at…read morewhat he dose I love coming to this location and I will continue to come. The office and rooms are very clean they are quick to get you in and let you know if there is anything new going on with your teeth they also refer you to other doctors if you need an extraction or any other kind of dental care appointments that they don't specialize in

THIS OFFICE IS A HUGE SCAM FROM THE WORKERS TO THE TREATMENT: JANELLEY the regional manger is the…read morehead dental assistant sister ANELLY the rude red head front desk worker is her niece 9/10 if your calling in regards to a complaint or lawsuit they are muting the phone texting n calling back n fourth off their personal number laughing at the patients .. From this location all the way to Chicago n Wisconsin every manger is JANELLEY THE regional manger family member., GO ABOVE this dental office file a complaint with OSHA,EIC& the state they are fraud n a scam the charge you for work they never did. They use scams on disabled people n so fourth .. They smoke weed in the back her sister n niece then come practice on patients after .. They are all family if you have a complaint please file with the state of Illinois . REVIEW ALL YOUR PAPERWORK BEFORE YOU MAKE A PAYMENT . they use PUBLIC AID PATIENTS TO SCAM if you are a PA patient please be aware charging a late fee is against the law her niece put it on people payment history to get her next bag of dr**gs until the next pay period n JANELLEY KNOWS . your appointments are always rescheduled here because they are to busy practicing after hours n on the weekends rubbing there pockets n scratching each other back .. if you own this practice make sure you get real cameras as soon as possible your being short changed big time!

It took a little while to get an appointment, but it was worth the wait. Insurance and billing are…read morea breeze and prices are reasonable. The staff is so friendly and welcoming that it hardly feels like a dentist visit; no judgment, no upselling, just genuine care. Highly recommend if you've had stressful dental experiences in the past!

Poor practices regarding work, records-release, and general honesty…read more Rude staff makes it very evident that they don't want to provide requested records, when they do send them it is partial. When requested a second time to send complete records they do not comply and send piece by piece, resulting in unnecessary back and forth due to their incompetence and VERY evidently bad attitude. They make it difficult for the client to practice their lawful right of having access to healthcare records which have already been paid for via service requested in the first place. Dental work is very poor, my tooth was left sharp and jagged, and unable to be flossed. Upon 2nd correction the other dentist in the facility had terrible things to say about the work provided by their associate. After 3 times it was never fully corrected by them. Pricing changes based on the staffs mood, unlike other dentists that provide up-front pricing irrelevant of insurance and mood. The staff gets very defensive because they cannot provide legitimate answers, they are inconsistent and dishonest.

I decided to try this place for a follow up visit post tooth extraction from an oral surgeon. My…read moreuncle recommended it, and he's a man who demands expert service. They scheduled me in right away, for later that day! Friendly and helpful staff at the front. They took some x-rays, gently, as I was still recovering. We discussed some other issues I was having, and they recommended I see a gum specialist. That was great info, no one at my usual place had mentioned this. They also gave me a referral for a local place that seems perfect. Ultimately, I didn't receive any treatment on this visit, so I can't comment on that. But the info, referral, and careful handling I got was well worth the visit.

Went here for a cleaning and the dentist and hygienists were so kind! They made me feel so…read morecomfortable and explained what they saw very clearly. I definitely recommend. And they accept a lot of insurances!

This practice is top notch. The drs and kind and caring. The dental work I received was top notch…read more The staff is friendly and really know their stuff with insurance so there's no surprises. I highly recommend them.

They attract new customers by sending out scam offers for dental procedures…read more Hidden charges, over-prescription of unnecessary services. Rude, unfriendly and highly unprofessional staff. Don't waste your time there, you will walk out very disappointed!

I can't speak highly enough of this dentist. Even though I haven't seen them in years, they took an…read moreemergency call on a Thursday night, sent over a prescription, got me seen the next morning at 7 am. Everyone in the office was kind, caring, and patient with me. You can tell they truly care for every patient. Highly recommend

I have now been a patient of Dr. David for several years. I would never willingly go to another…read moredentist. I have referred several of my friends to him, and was happy to bump into them in the office. I know that 3 of them are currently patients of Dr. David. And one intends to see him when she loses her current dentist. How can I say more than to send friends to him? The office is comfortable and the staff are wonderful, always welcoming. My hygienist is Chrissy, and has become another person I look forward to seeing at every visit. I am pleased to know how much I will need to save up for payments for upcoming visits after what the clinic anticipates from insurance. And I have never felt pressured in any way at this clinic. Just keep on doing what you are doing!

I should've looked at the reviews before hand, but unfortunately I had to come here last minute…read morebecause my employer changed insurance. anyways- i made an appointment for my son, he's 2 years old. no issues with doing that, on the phone they sounded really friendly. then i come in, and not so much. the dental assistant (who was actually nice and felt bad for us) took us back but wasn't able to do much because my son wasn't allowing her to. she went and got the doctor to "do the exam" and the doctor comes in, looks at my son and tells me she's going to refer me to a pediatric dentist. that's fine cause i prefer that. but then the dental assistant returns to tell me they are going to still have to charge me a 5$ copay. i asked why if the doctor did not do an exam, and she said it was now for the office visit. i say fine cause i just want to leave at this point since this was a waste of time. they could have rejected my appointment on the phone for his age and we wouldn't have had to do this today. OH and not to mention they literally had other patients information in 2 different areas of the room. the computer was open to a patients file, and the wall next to the door literally had names of everyone coming in that day and their full names, time of appointment, and duration of appointment. my sons full name was on there. i included pictures below and scratched off any identifiable information of everyone on there, but if you go here, just know anyone can see your name here at any time. i would not recommend this place, even for an adult like myself simply because of the way they handled all this today.

There are plenty of options for a dentist in Mundelein, but I would steer clear of this one. I was…read morewith this dental practice for a couple years and I wish I read the reviews beforehand. I went in for a deep cleaning as advised by this dentist. Dr Roytman assured my that this would be covered by insurance. Several months later, I get a phone call from the office explaining that the insurance claim was denied and I would need to pay $600 out of pocket. So I presume that is common business practice to throw their patients under the bus because they cannot file their insurance claims correctly? Why should the patient be responsible for payment because of the incompetence of the staff? This definitely cost them my trust and respect.

My first visit to this dental practice was a truly exceptional experience. The office environment…read moreis immaculate, and the staff's attention to detail is impressive, offering refreshments and a thorough tour of the facilities. I wish I had discovered this practice earlier, when my teeth were still in a condition to benefit from preventative care. The fees are very reasonable.Their knowledge shows with over 600 five-star reviews. Having had extensive experience with various dental offices,I can confidently say that this one is exceptional in its compassionate treatment of patients.I highly recommend going there.

I haven't been to a dentist in many years and was intrigued with their joyful social media…read morepresence so I decided to go check it out. I was impressed from the moment I walked in to the beautiful spa-like office and received a friendly greeting from front desk. The entire staff is kind and professional. Dr. Ahmed explained her plan for me with such caring and confidence I easily made my decision to move forward with treatment. Highly recommend Mundelein Family Dental!

Had a crown performed and it was painless and easy. Everyone in the office was extremely friendly…read moreand knowledgeable. Would highly recommend Dr. Collins to anyone who is afraid of pain.

Everyone in the office is very welcoming and caring. The hygenists do an excellent job. Dr. Collins…read moreis a kind man and an excellent dentist. I highly recommend his office for dental care.

I saw Dmitri Sokol for a consultation. During that visit, he took photographs with his camera and…read moreshowed me images he claimed were of my teeth. The images showed black lines on top of the teeth, a food pocket along the gumline, and a leaking silver filling on one tooth. I was immediately alarmed because I spend a significant amount of time and energy on my dental hygiene. These images did not match what I expected to see given how carefully I care for my teeth. Based on these images, he told me that the leaking silver filling indicated a cavity underneath and that I could lose my tooth if I did not have it replaced. I agreed to have the silver filling on my tooth replaced. Even though he had an x-ray, once he began drilling, he told me he had discovered a "crack" in the tooth. He then proceeded to perform a partial crown (onlay) instead of replacing the filling--which is what I agreed to. I walked in expecting a simple filling replacement. I walked out with a $2,138 partial crown that I never consented to. The black lines and food pocket he had shown me during the first visit were never mentioned again. Instead, he recommended that I get two crowns on two other teeth. I requested copies of the specific images he showed me during that first visit--the leaking silver filling, the black lines on top of the teeth, and the food pocket along the gumline. His office sent me other photos, but not those. When I asked again, they stopped responding. Given that they refused to provide these images, I have no way of knowing if the silver filling was actually leaking. I believe it was not. If it had been, they would have sent me the picture. I then saw another dentist for a second opinion. That dentist confirmed there are no black lines on my teeth. There is no food pocket. Based on the x-ray, there was no evidence indicating that the silver filling had leaked. Regarding the alleged crack discovered during drilling, the second dentist told me this was highly unlikely given that Dmitri Sokol had an x-ray of the tooth before starting the procedure. A crack large enough to require changing the procedure from a simple filling replacement to a partial crown should have been detectable with proper diagnostic tools. The two crowns he recommended were also not needed. The images Dmitri Sokol showed me were not of my teeth. They were used to create fear and urgency to justify work that was not needed. I am sharing this to warn others: get a second opinion before agreeing to any procedure recommended by this office.

The hygienist did an excellent cleaning. However it was very expensive even without the two add ons…read morethat were suggested.

I feel the staff is awesome. Sara and Sam the front end are very helpful and listen to my needs…read more Karina the dentist was always very nice and took care of my mouth.

I've had really bad experiences with dentists in the past so I have huge fear and anxiety with…read moregoing to the dentist and the people at Galleria were amazing and soothed my fear. At the front desk, Sam and Sara were helpful in getting me into the dentist even tho i was like 20 minutes late they still got me in and started my x-rays while i waited. They were also really nice and talkative. Salena was the assistant for the Dr. and she helped relieve a lot of my anxiety about the appointment by talking to me the entire time and checking in on me. When the Dr came in, Dr. Karina, she was really helpful in answering any questions i had and walked me through what she was going to do and why and then explained what i needed and why. Overall, the staff at Galleria are really understanding, helpful, and kind people and that's saying a lot as someone who refused to go to the dentist out for a long time out of fear.