We adopted Coco almost 1.5 years ago from Pauley's Pups. We can't be any happier with our choice. Coco has grown so much and we love her so much. Pauley's Pups was amazing to work with and we would definitely go back. read more

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I had my female and she is a brown Shih Tzu...I had her for 2yrs and she birth 7 beautiful Shih Tzu puppies... 4 brown...2 black and one white with brown spots... read more

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Pauley's is a great place to get a puppy if you're looking for a particular breed. We've gotten 2 puppies from them over the years. My original post stated that they probably come from puppy mills which was poor wording. Give them a try, they have all of their available puppies on their website too. read more

Over 25 Years we have purchased puppies from Pauleys.. Three Maltese and a Yorkie. Still have one Maltese 10 years old ..and just got my Yorkie last year. I adore her. Highly recommend them. They are awesome! Friendly. read more

Pauley's Pups - Pet Stores Near Me - Ashland, Virginia

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The staff was amazing and took time to explain the process and what to expect as a first-time dog owner. 10/10 would recommend.

My Missy turned 12 yrs old. I received her a few mos old as a beautiful yorkie pup. Customer serve was great. Friendly staff. read more

Friendly staff, very helpful. Place is clean. Pups are obviously well taken care of and of good quality. We love our baby girl Zoe, our adorable Boston Terrior. She's 2 now. Thank you Pauley's Pups for a great experience and most of all for our Zoe! Highly recommend. read more

I am very pleased with my new little guy! Angus my new Mini Schnauzer is such a delight. He slept through the night in his crate and has only had one accident. He is such a sweet boy. The process to buy him was easy and fast! Thank you! read more

Pauley's Pups - Pet Stores Near Me - Ashland, Virginia

I was checking this place out because my 17 year old maltipoo now has cancer. Had no intentions of getting a new puppy yet. After my first visit I was so impressed with the quality of puppies and the cleanliness of the facility. I went back a week later to check it out again. I really liked the Morkies. Brought my wife with me afterwards. They brought both sisters in an area with us. We fell in love right away but both were so cute and had so much fun with each other and us. We couldn't split them up so we brought both home. So glad we did. read more

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I have seen many pet shops in my years and I can't think of one that's more clean and organized than Pauley's Pups. The dogs were happy and healthy and energetic and well taken care of. Don't hesitate if you're looking for a new fuzzy friend to buy one of these terrific puppies. Well I was there, I made friends with an adorable little dachshund that tried his best to hop in my truck! read more

We bought our baby girl "Angel" at Pauly's pets 9 years ago! She is still super healthy. She is intelligent, loyal and cuddly. We bred her and had 7 puppies. We kept 3 and gave friends and family the other 4. All pups are super healthy at 7 years old now! I'd recommend Pauly's pets to anyone! read more

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We've had our pup for 2 months now. Called ahead and got our pup with no issues. Smooth transaction, nice/clean facility, reasonable price. Our pup had a cough when we brought him home. Took him to the vet for antibiotics and it's been smooth sailing ever since. read more

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Update: added an updated photo. My boy is still handsome and well behaved. Easy to train and no health issues. read more

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We have purchased two Shih Tsu puppies from Pauley's pups over the years. Our last baby died Sept 27, 2024 at 11 1/2 years old. He was a wonderful dog who was very loved and is very missed. Pauley's is well known for healthy, adorable pups. I am sorry to say that I am now too old to come and get another puppy, but I certainly would if I could. read more

We picked our sweet girl up this morning (yorkie chon) and we are so excited. Great knowledgeable staff, great selection of puppies and clean. You can get everything you need to take your puppy home. We purchase her crate that came with a crate cushion, her food, food bowl, shampoo, doggy pads and wipes. we are so thankful for the kind staff and our new puppy. We searched for a long time and ran into so many scams. No scam here. They don't ask for money upfront unless you want them to hold a puppy for you. You can look on the site to see what they have, make an appointment, go there, hold the puppies and make your selection. read more

Pauley's Pups - Yorkie chon - Pet Stores Near Me - Ashland, Virginia

I went to visit them on the 2nd of this month to see their female Maltese & fell in love with her as soon as I saw her! I lost my Maltese a year ago last month & had to put my 19 year old Japanese Chin, Panda to sleep last year so my heart was half full. This little girl has filled my heart!! She is very healthy & SO full of energy!! Pauley's Pups is a very clean facility and they are so very nice and compassionate people! I highly recommend them & will go to them in the future if I add another furbaby to my home. Thank you for being there and having My Nutter Butters, she is just what our family needed!! read more

Pauley's Pups - Nutter Butters - Pet Stores Near Me - Ashland, Virginia

I will update my full review 6 months from now because I always feel one should provide a thorough yet overall fair review in completeness of the experience. However my experience was pretty good, pleasant and professional from the first phone call I made speaking with Ashley throughout my first month thus far with my puppy. The facility was very clean and smelled good...puppies were clean, not in any visible distress but appeared healthy and happy. I bought a male Shih Tzu puppy one month ago and he was found w/o problems from the vet. He is sweet, has a good temperament, playful, smart and thriving w/o health or behavioral concerns and I LOVE HIM! Thank you Pauleys Pups... Would I recommend Pauleys Pups based upon my current experience? Absolutely YES! read more

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Got my puppy from here about a month ago and she is very healthy snd thriving the adoption process was quick and easy i def recommend going to them. read more

Ok so a good ended to a awkward beginning. I was told to call Sunday 9/3 to speak to Mary who will be able to help me better with this issue that my puppy I bought wasn't a full breed yorkie. When I was on the phone with Mary she offered me a full refund and I can keep my dog! However my heart is set on a yorkie so I ask her how can we make that happened and basically I was told I can keep my dog and she will credit what I paid to a yorkie I choose! It was so nice for her to work towards fixing this situation in the way she is. I am not sure if the owner pauley will give a discount on the a puppy, there was no way to ask him when I called since he was at his place of worship (which I understand) But I am very happy with the outcome and I will be sure to update when this is completed. With either me getting a new pup or refund! read more

Even more of an update. The owner has messaged me privately and told me that he is going to get a lawyer on me. Followed by an extremely nasty response. That is very sad that you have to threaten people privately when there is a clear issue. If he knew anything, he would know my freedom of speech is protected online. Especially if I have facts to back what I said (the endless vet record of my genetically sick pup is proof enough). So good luck. Reading the rest of the reviews of all the people who have had issues with their pups and his responses to them accusing them of lying makes me so sad. It is very important for people to know what they are getting themselves into. I love my dog with all my heart and if I can prevent this happening to another dog I surely will. read more

Pauley's Pups - The blood my puppy pooped - Pet Stores Near Me - Ashland, Virginia

Ashley was amazing. From the call I made to them asking tons of questions before we drove 2 hours to get there until we made our choice on a handsome Morkie we named Frank. Pauley's is so clean and all the puppies were clean, active, and looked very happy. Never have I seen a place that sells puppies so clean. Again, I cannot say enough about Ashley's customer service. Everyone there was incredible and I could see that they truly cared about those animals. Thank you for helping find our perfect family member. read more

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I bought my Boston Terrier from Pauley's Pets in 2010. He was a cute puppy with a lot of energy. If I remember correctly he was 8 weeks old. His birthday was 4/23/2010. He loved the world outside everyone was his friend at least he thought so , but he was territorial in our house he wanted no one to come in. I keep saying was because he was diagnosed with liver failure in October 2010 and was put on medication to help with pain as there is no cure or surgery in dogs. The vet told us he had from 6 months to a year to live and that was horrible news. I asked the vet might he maker it longer and he unfortunately said 6 months was a stretch. He passed in 6 months on 4/232021 . He lived to be 11 and died on his 11 birthday. It was a horrible day, Milo will always be loved and missed. He died on the same date he was born. We will always be grateful for Milo who we got for in Pauley's Pet's and he was a great dog and missed everyday. Ts taking a while but ev1 says I should get another dog but It is too soon and I feel it would be like replacing Milo and he cannot be replaced. When I feel I am ready Pauley's Place will be my place to go. Milo was a great dog that we were lucky to get from Pauley's,s Place 11 years ago which with him seemed forever and still our loving BT. read more

Pauley's Pups - Milo our Boston Terrier 4/23/2010 - 4/23/2021 - Pet Stores Near Me - Ashland, Virginia

I just bought an adorable teddy bear pup today. These dogs may or may not come from a puppy mill, but someone has to adopt/purchase them and I was willing to.. The 3 ladies here were super nice. My dog smelled clean like a baby so I didn't have to bathe her when I came home and I am anal about my dogs literally. I have always washed my previous dogs feet and rear ends after walking them. I was not about to search all over the state of VA for a reputable dealer of teddy bear dogs when I could conveniently come here from Northern VA. The dog was $700 and I purchased the cage and supplies for $120, so this was a good deal. I remember buying my lhapsa apso 20 years ago and it was $350 back then, so with inflation, this is a good price. Again, the ladies answered our questions, no eye rolling, and were very sweet and accommodating. I would shop here again in the future. Again my puppy is so sweet. read more

My husband and I got our buddy Levi, a Yorkshire Terrier, from Pauley's Pups a little over 2 years ago. I was very impressed at the precautions they take before you even get to hold a puppy and they don't let people pass them around. They seem to take very good care of them. I had an instant connection with Levi before I even held him. We love him so much and he is like one of our kids. We could not imagine our life without him. He loves to play and even has a different howl for each of us when we come thru the door. He is a perfectly healthy and happy boy! read more

Pauley's Pups - Our Levi! - Pet Stores Near Me - Ashland, Virginia

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Updated: After many tests, the Yorkie we got from Pauleys has turned out to be a wonderful puppy. The vet thinks it was just some kind of respiratory infection he had that just didn't want to leave. He has since gotten better and is a healthy puppy. He was tested and is 100 percent Yorkie. I would recommend them to anyone looking for a puppy. Thought he was sick at first but he got better once we switched vets and he got his last dose of medicine. read more

Found my best friend here 6 years ago and he is doing very well and I couldn't be happier Thank you Pauley's read more

I got a miniature schnauzer in 2014 and he's my bestie! He's still with me now, no problems! I am so glad I found Pauley's Pups and was able to get our new family member, Carbon! read more

They told us our puppy was "on sale" for $1300 and when we took him to the vet he had a massive hernia and a weak ligament in his left knee (which we will he dealing with his entire life) Pauley's Pups didn't mention any of that and technically it is not grounds for an "unfit puppy" so we couldn't return the dog. Shitty way of doing business will not ever return in the future and will tell everyone not to buy a puppy from there. Extremely expensive and they won't tell you if something is wrong with the puppy. read more

We bought our baby from Pauley's almost 14 years ago next month. Cant believe that much time has gone by. Our baby Lhasa Apso is a senior now and has always been in excellent health. I have come to realize that no matter how much you hope to end up with a great dog, breed matters. Some breeds are fragile and not as hardy. I can only share my personal experience but now that our boy is a senior, we are thinking of revisiting Pauley's soon. read more

Pauley's Pups - Pet Stores Near Me - Ashland, Virginia

I bought a make pug from this place and never had any problems but my boy ended up with liver disease. He was 10 yrs old. I bought another pug. This one was a female. I still have her. She is 8 yrs old and still spunky and playful. I love her very much. Thank you. read more

I've had my Bichon Yorki (Lola) for about 8 months now and she's just as healthy as can be. I'm very pleased with how helpful & clean the place was. I had an overall great experience in purchasing my first pet. read more

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I was looking for a yorkie pup to add to our family. I found Pauley's pups and I'm so glad I did. It's been about two weeks since we got Roxie and we couldn't love her more. I wanted to do my review after she visited my vet. She has and was given a perfect bill of health. The facility was clean and the staff was so nice. I love that it was family owned. If we get any more dogs in the future Pauley's pups will be my first choice. read more

We recently purchased a mixed breed puppy from Pauley's Pups. They were very supportive during the initial "meet a few puppys" appointment. Post purchase support was exceptional. read more

I got my puppy from here back in May of 2019. I had been on the search for a dog for almost a year. On the internet we're a bunch of people lying about puppies just trying to steal your money. So I knew I had to go to a place and actually see the puppy. I called to see what all they had and how much. I was looking for a smaller dog and my husband wanted a medium dog. I wanted a poodle mix with not much shedding. Not knowing much the lady on the phone said you really should come in and check out my babies. You would probably like a mini doodle and I just got one in. So I got in my car to go see it. Big was she right. I loved how I got to see multiple types of dogs and how they interacted. This place was so clean and made everyone wear an apron and gloves on the dogs. And if you changed to hold another dog you had to change gloves and apron. The dog was already chipped and had shots. I only had to go to the vet once for a new puppy exam and one last round of shots. When I started reading on how people say you could have a mini but end up with a 100 lb dog I got worried. These people were to a T with the knowledge size and everything with my dog. She is so smart so healthy. It took me a while to write a review because I wanted to make sure when I put one on it wasn't just for that day's experience. It was my overall experience. I would buy from here again. My only problem is they don't get many Goldendoodles in. So I have had to look other places. When doing so I found breeders who really don't know anything. They couldn't even answer questions I had. Wanted twice a much money for their dogs they were calling minis. Which in the end could be a full size dog because of how they were breeding them. I was I lucky because I honestly didn't know what I was looking for other then a hyper allergic dog. Thank you so much Pauley's puppies for helping me. You gave me a perfect dog. If you really want a great quality dog this is the place to buy from. read more

I brought a Morkie from them about a year ago and finally did a DNA test on my dog and I fonud out its not a morkie it was mixed with 3 dogs not the two ot was supposed to be im upset about it because of the price we paid but everything else was good would have gave a 5 star rating but the dog was not what we were told she was read more

I have bought two pups and they are just perfect. They keep the establishment spotless and seem to be very caring. We have been thrilled and have recommended them to others. read more

If I could give zero stars I would. Def a puppy mill. Also, when I bought my puppy (about two years ago) she had parvo. I spent about 5,000 in vet bills and luckily after a week in the dog hospital and a plasma transfusion later, she survived against all odds. They did compensate me 2,000 back but why on earth are you selling sick dogs. I definitely got bad vibes from that place and the woman at the front desk was crotchety. read more

I visited on 3/12/20 to purchase/adopt a male Yorkie. Not a shorkie, morkie, dorkie, or forkie, but a full-bred yorkie. I gave 3 stars because the facility was very clean, the staff was friendly, the paper work didn't take long to complete, and the pup came micro-chipped already. What I'm not happy about is my husband and I asked several times (before I ever filled out any paper work) how big I should expect him to get because I was purchasing with the expectation to breed him. We were told repeatedly no more than 7 pounds, but unfortunately this certainly is not the case because at 14 weeks he is already 7 pounds and not over weight according to the vet, which means he will likely be closer to 15 -20 pounds. There is no way I will be able to breed him because the owner of the dam that I was set to mate him with said he doesn't want my 15-20 pound "supposed yorkie" matting with his 4 pound "full-bred yorkie." I believe it would've been more professional and realistic to tell me (or any customer) "although we can't tell you precisely how big he/she will get, usually these breeds get up to 7 pounds, though some can be bigger depending on genetics and so forth, but his/her parents were 4 and 6 pounds respectively." If I would've received this answer I would've certainly felt that I was purchasing more informed and at my own risk, but that didn't happen. I purchased him with the understanding that he should weigh no more than 7 pounds as an adult. I ordered an Embark test and hopefully I'll find out exactly what his makeup is, but I'll be beyond surprised if it says 100% Yorkshire Terrier. I know people will probably say, "but I bet you love him anyway," and so on and so on, but when you shell out over $1,500 of your hard-earned money with the expectation of getting exactly what you want, then you should get exactly what you want. Although our pets do become a part of our family, they are still property and while I do love him I made this investment with a goal in mind. read more

Pauley's Pups - Pet Stores Near Me - Ashland, Virginia

I had written a very scathing review of Pauley's Pups in reference to a Cocker Spaniel we received from there early Spring. My review expressed our issues with having been told by staff that this cocker spaniel pup would be the perfect dog for our family when he sales person new that we were first time dog owners and had our 9 year old daughter with us. I explained that we went there seeking professional advise on whether our family dynamic was right for a dog and if so, which dog would fit for us as our daughter had her heart on a Yorkie. While we were the ones drawn to this lone cocker, we were never given any fair warnings on what road might lie ahead for us. I also wrote about how we have seen 2 trainers and behaviorist to deal with his resource aggression, fear aggression and overall nasty attitude towards us and the amount of money we have poured into trying to fix him to include him just starting medication (Prozac). Our behaviorist told us some of his issues likely came from his treatment at Pauley's Pups and I wrote about this as well. In response to my posting, I received an email from the owner who read the posting expressing his sorrow and heartbreak for our experience, offering financial compensation, and that I call him to talk about this. I called him and found him to be the most professional, understanding, and compassionate business person I have ever had the privilege of speaking to. I explained to him our experience from beginning to end and he was very sorry we were ever guided in the direction we were from his staff. We talked for probably 30 minutes and I was so impressed by his demeanor. I explained to him that we were not interested in a refund to help with our expenses, which have amassed to about $2000, rather that my wife was heart broken over why we were not informed that this was not the right dog for our family and that while the dog (Hudson is his name) is such a sweet boy 85% of the time, the 15% where he becomes insanely aggressive has caused such heart break and frustration for all of us. I recognized even when posting the review that Hudson's issues were not solely on Pauley's Pups, even if what the behaviorist believes is correct. His issues stem from his breed and we are trying desperately to change them. My issue was really with staff not being professional enough to steer us towards a breed that would work for us and being open to dialogue with me about what dog would work for us and if we were right for having a dog in our home. The owner told me he was going to address that and I believe him. I can't say enough about the professionalism of my call with the owner. We have agreed that I will keep him posted on our efforts. I told him the money refund was not important to me and our efforts are solely geared on fixing our mentally unstable Hudson. We have left the door open for compensation for the finances we have incurred due to this and/or another dog like the one we should have gotten in the first place. But we love Hudson and believe that no matter what, he deserves a good home and a family willing to work to help him overcome whatever it is that caused his aggressive behavior. I thank the owner for his time and if you ever have an issue with Pauley's Pups, I believe this man will make it right. read more

The puppies were adorable, no complaints there. The employees and "manager" were extremely rude. I went in looking for a new puppy, and I guess they assumed that I had no money because I look young. That is no reason to assume my financial status. They wouldn't let us play with/pet the dogs or even take pictures. How does a business owner expect to make sales if the potential customers can't take pictures to send to family or even see if the dog is friendly? Then the manager proceeded to ask if there was a problem when we were testing out the toys. It's absolutely ridiculous to me that that is how they run their business. I do not support Pauley's Pups and I will not be returning because of the horrible customer service. read more