Nothing short of Exceptional! The staff are Pleasant, Eager…read moreto Help, and are Knowledgeable. Plus having the groomers at the store is a Bonus. Reasonable, and the dog came out smiling. Highly recommended!

Customer service,zero to nasty staff. No floor presence when looking for pond fish. Was not aware…read morethat assistence was required to get fish. Signage was not very visable. We then were approached by a staff memeber, short red hair female. Very rude snippy that we need to have assistance. Shaking her head rolling her eyes and muttering. We then left the area not getting any fish. She continued to beraid us with comments. I then decided to 50$ plus purchses I had in my hand on a counter. I asked to speak with a manager only to be told there was no one. I asked for their contact information, and the sales persons name. To be told we do not give out names Beware of the poor customer service at this location.

Pros + Staff are friendly and patient. When my puppy got her…read morefirst groom, she was difficult. PetSmart handled it well and up to three different groomers worked with her. Judith, the pet trainer, has been nothing but helpful as well. + Parking: I had no problem parking the many times that I went + Helpful tools: all across the store, there are supplies to help if your puppy makes a mess

My dog was turned away from his grooming appointment. I presented his vaccination record which is…read morecurrent and the groomer even phoned our vet to confirm his status. The groomer said he is over due for his vaccinations, sorry we can't take him. The dog and I left. I was not about argue and leave my dog with someone that can't read a vet's report or make a proper phone call.

Please note: this is in the Niagara Centre Mall, NOT 6025 Chippawa Pkwy. Yelp insists on lumping…read morethe locations together. My friend and I stumbled upon this fantastic cat adoption centre in the otherwise dead mall that is Niagara Centre. In the front area, they stock odds and ends (water bottles, t-shirts, etc) to raise proceeds for their efforts. The back of the store is the really impressive part; it's divided by a floor-to-ceiling chain link fence with a gate, and they have dozens of cats wandering free. The area is the size of a large living room, and it's filled with all sort of furniture for the cats to climb/sleep on, as well as toys. There's an area in the very back marked "employees only" where the cats are free to retreat to if they need the litter box, food, or just a quiet place to hide. The employees are happy to let anyone in with the cats to visit, and you're free to pet or play with them, or just let them come to you. It's a great setup, almost like a cat cafe, where you can get to know your future pet on their home turf. No cages, so the cats aren't stressed out. One cat in particular approached us for attention, and we happily petted her and fed her some treats while she purred non-stop. The other cats casually strolled around or slept, not bothered by us in the slightest. I only wish I lived nearby, because I'd love to visit all the time. It's probably for the best, since I'd want to take all of the cats home.

I love this place! They're always so welcoming and they actually care about our pets! The selection…read moreis great and the prices are competitive. So awesome for a place to sell high quality pet food in this area. They even have great harnesses and jackets for pups! I won't shop anywhere else!

No help at all too busy talking to one another l was looking for diet food dog food it would to…read moretalk in the back behind the counter to come out me and you asked if I needed help

A convenient option for us to go sightseeing and have our dog taken care of. We called the local…read moreanimal hospital and they recommended 2 locations: 1 of which is Boondocks. We reserved 1.5 weeks in advance. They required the usual vaccinations, neuter/spay and rabies documentation and accepted the docs via email. 48 hour cancellation notice. Hours are M-F 7am-7pm and Sa Sun 9am-6pm but they are closed 12N-2pm each day so you cannot pick up during that time. They asked if our dog required a private space or is social. We could not see the playspace and only 1 person is allowed in the lobby area. If we were to use this location on a regular basis, we'd need to see the playspace. But overall, very happy with the doggie daycare.

They were amazing with my Dog Kouklo. We were there for my Mother's funeral and had traveled from…read moreSaskatchewan. Amazing I am so grateful to how quickly they took him as I had boarded elsewhere I did of course have all of his paperwork from his Vet. I AM ETERNALLY GRATEFUL

I love this store. I don't care where they are getting their…read moredogs from. The dogs and cats they sell are from people who have litters and are having difficulty selling them. If you have an issue with this than don't buy them there. The store is not a "small and dirty" place. It's a fair size and very clean. They've been nothing but helpful. Where do you think every other store gets their animals from? Let me guess...you're an unhappy customer who couldn't have their own way?

Niagara pet corner is great! The staff is friendly and the…read morestore actually carries a lot of up dated items and equipment. I just started dealing with them recently when I decided to start up a new fish tank, and they were more then obliged to help answer all of my questions and give me tips. After dealing with Niagara Pet Corner, I decided to check out other pet stores in the Niagara Region and none of them come close to the customer service and prices that Niagara Pet Corner offers, ecspecially St. Catharines Pet Stores.