Very excellent service very kind Service here is what you need to be done and he works on it. Specially, I'm a handicap person. Who needs the perfect on me. Excellent store. read more

Paul's Bike Shop did a great job repairing my bike. Good service. Rides great. Thank you!

Rented bikes here over the Memorial Day holiday weekend and was delighted with my experience. The bike shop is conveniently located on beach 116th street right next to all of the other stores and restaurants, and you're walking distance from the beach and boardwalk. It's straightforward, you walk in, sign a rental agreement, and the rental is $10 per hour for a bike. We rented 2 bikes for about 3 hours and enjoyed the day biking up and down the boardwalk. We were given cruiser bikes and they were very comfortable and well maintained, I really enjoyed my bike ride on them and am an avid biking enthusiast so this was really convenient considering I would haul my bike from home and that would be a hassle. They have lots of bikes to chose from and the shop also fixes and has services to fix your bike from all issues possible. You can also purchase a nice new bicycle. Loved this place and highly recommend for any bike services in the area!! read more

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What an awesome shop. The staff are super nice and helpful. I strongly recommend this business. The owner went out if his way to help me. above and beyond. He pumped up my tires. and i was going to buy something but it turned out that he really did not have what i needed. He went out of his way to give me something yo help with my situation. he didn't make any money at all, but was motivated out of the goodness in his heart to help. That's something you just don't find that often. I will definitely do business here when i need something for my bike. read more

Promised to fix flat in 20 and fixed it in 10 with a smile! pleasant experience. No complaints!

From superior customer service to a great selection of bicycles this is your go to spot. The people that work here are extremely knowledgeable and best part is they don't try to sell you anything you don't need. I'm lucky to shop here read more

Awesome little spot in the Rockaways for bikes and bike accessories. It's a small joint but it has so many cool things. The staff was super friendly and helped me with just what I needed. Highly recommend if you're in the area and need a little bike boost! read more

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This Is the best bike shop ever thank you for fixing my bike. This bike shop gives you high quality bikes for a low cost

I got my pedo-cycle there and the front wheel completely went off the rails. The goatee on my pedo-cycle was never right. Jesus if you

Great shop they do a excellent job on maintenance and repair work on my heavily used bike thanks!

Some of the most talented guys around for bikes. Bike rentals here as well. Owner Paul is one of the nicest people I've met. Can't say enough good things about this place!! read more

Excellent service. Quick turnaround. Owner is very friendly and accessible and answers all your questions and concerns. Highly recommend.

I took my electric scooter in for air to find out my scooter had a leak and I needed a new tire they were all very kind and informative about what I needed so I ordered everything and took it there to get fixed and they did great. It was done the very next day they called me when it was ready and on top of that the owner helped me with a few other things while I was already there just to be kind . I'd definitely recommend coming here . It was a delightful experience . read more

Fantastic service! Stopped by on Sunday with my folding bike and wasn't even sure I could fix it in the local bike shop, only because Bromptons have quite unconventional engineering compare to other bikes. Paul assessed the problem instantly and fixed my bike in 5 seconds and I meant it literally in 5 seconds (the problem was with the chain rotation/gear switch). He wished me a great day and didn't charge anything! From now on instead of going to the city every time to fix my Brompton I'll be bringing it to Paul's Bicycle Shop! Thank you Paul! read more

They always take great care of my bike and tend to areas that need extra care and maintenance. Friendly & fast service!

Paul's has a new owner who has been very courteous, prompt & professional to deal with. I have bought three biles there & have had 2 old ones repaired. I highly recommend Pauls. Kevin J. McCann read more

Paul's is the VERY BEST Bicycle Shop in our ENTIRE area. They are very friendly, honest, trustworthy, prompt and very efficient. IF they say the bike will be fixed by a certain day or time....it will be done. We came today around 1:45 pm and asked if they could replace the front tire tubing, how much and how long. The very kind helpful young man said they could replace it, hopefully today and it would be 20.00. I paid him in advance and we ran to get something to eat. Literally, an hour later they called my cell phone but I was busy stuffing my face and didn't hear it, lol At 3:00 pm, I looked and saw that I had missed a phone call, called it back and it was Paul's...saying thee bike was fixed. We went to pick up the bike and not only had they replaced the tire tubing, they fixed something with the brake handle or cable......I didn't know it was a problem but my son saw it right away. I HIGHLY Recommend this place to anyone that wants to buy a new bike or have their bike repaired. Paul's has very fair pricing on new bikes plus the bike repairs are fast and the pricing is great. I dropped off a bike last week to get fixed at another place (not naming the business) and 4 days later........its still hadn't been touched, smdh read more

Every time I went to the shop the helped fix the problem, and they did so with great efficiency.

Great bike shop, awesome price on the rentals and the beach is literally on the same block. You can literally ride along the boardwalk stress free. read more

Paul's is the best. His prices are fair. The work is expediently done. Plus they are super honest and friendly, which you cannot buy. It has to be given. My son's mountain bike was a mess and my 37 year old 10 speed Schwinn Ranger was near death and Paul saved them both. I could not be happier. I had no intention to buy new bikes. The pandemic saw me riding a darn near new bike. I even went back last summer for a new bike seat. He left me trade up to a way wiiiider seat for my bum. Lol. I just saw a blue basket for my girl bike. Gotta call Paul. Byyyyye read more

Super helpful and friendly staff. I think it's the only bicycle shop around servicing the Rockaway beach community. There is parking in front, walkable to the train/bus station and also accessible from the 117th St. boardwalk exit. I came in exactly at closing time and they could've turned me away, but didn't. Instead they helped to install my new bike lock free of charge! 15 mins later I was ready to go again and could finally lock up my bike while I did errands. Opted for the $20 loop lock because 1) it's cheaper 2) using a combo code is way easier to deal with than carrying around a key which U-locks need. They sell other bike gadgets and two racks of bikes to choose from. read more

If you're looking to overpay for a bike and deal with a nasty attitude from the owner then this is the place for you. Would never recommend this place to anyone and will now look elsewhere for a bike shop. read more

This is a great bicycle shop in every regard - they are knowledgable, informative and good at everything they do (as well being honest and reasonable). I noticed a great selection of bicycles and items in there, but was there for a repair - so grateful to these guys for the EXCELLENT job they did, at a reasonable price, and their extra attention to detail. Anyone in Queens or from anywhere will be lucky to discover this place - WOW GUYS, QUALITY & EXPERTISE AND SOLID HONESTY, AS GOOD AS IT GETS. read more

I have never been so disappointed in a local business. Paul was incredibly rude and treated me with the utmost disrespect. First, he tried to rip me off and tell me I needed a new tire when all I needed was the inner tube replaced. Second, I requested a clean up and tune up for the fair price of $60. He claimed "I came back and cancelled that request" which I did not. Poor business skills and lack of customer service. read more

Great shop with great service. Brought my bike in for an overhaul including hub work. Got it back within a week running like a brand new bike. Guys were a pleasure to deal with from the counter to the workshop read more

Paul's Bike Shop totally saved my bacon while on a long ride out to the Rockaways. Broke a spoke on the Promenade, they fixed it super quick (about 30 minutes), pretty inexpensively for the repair, and even recommended a good bar down the street where i could get a beer while i waited. Honestly the only drawback i see here is that they close at 5pm on Sundays, but that's probably completely justified. Glad i was out early in the day! read more

Great customer service, I called up and spoke to a gentleman on the phone. I showed up with my wife's bike and he put it together for me that day. I'm sure it usually takes longer than a day but this was my lucky day. Dropped the bike off at noon and my wife rode it home at 430pm. Couldn't have asked for a better experience. Additionally their selection of bikes looked great, if you need a bike this would be the place to go! read more

I had a flat tire on my electric scooter and was told it would take a day or two and cost $40. They discovered I had stripped the Allen screws when I attempted to take off the wheel, so they added an additional $20 and held my scooter for one week. I got a flat with the replacement; the tube was 10x2 and should have been 8.5x2. There was rip on a seam, where the tube crinkled over. I asked to have the proper size tube installed and requested they install it for free. I bought and brought in the right size tube, at their advice, and they charged me $40. The worst thing is when I had contacted them with my ask, the man told me to call back the next day because he had to speak to the owner, Paul. I called him on his bluff and said, "There is no Paul." Then he handed the phone over to Dimitri, the actual bike mechanic, who said to bring it in. read more

Went to Paul's to have some basic work done one my bike. He told me it would be a ten day wait. I try to give locals my business so I said fine; I would bring it back in ten days. He said no-- I would have to leave it in the shop for ten days! No exceptions. I could not believe that so I double checked with him and he confirmed: no appointments it must be left in shop for ten days. I guess that's how he keeps a guaranteed flow of work for his mechanic. Anyway. I biked to Roy's on Coney Island Ave in Brooklyn and had it done on the spot in a half hour. It's a shame because Paul is a nice guy. read more

I happened to be bicycling in the Rockaways when the chain mechanism of the bke developed some sort of probelm. I stopped into Paul's and found him to be gracious, courteous and most of all unbelievably helpful. He fixed the problem quickly then refused my offer of payment. What a decent guy. Martin Barn read more

I brought my bike in to be tuned up and get some repairs. They ended up installing a new tube and tire on my back wheel. Within 100ft of my first time riding it after, the back wheel snapped. I brought it back in immediately and they accepted no responsibility, saying snapped wheels don't just happen. I completely agreed, and that it must have something to do with the last person who touched it not putting it on right after taking it off. Which of course was them. Not to mention the poor workmanship, and the unwillingness to investigate the problem further, Paul's Bike Shop is dangerous. Luckily I wasn't hurt, but the next person might not be so lucky. read more

Lovely little local bike shop. It's refreshing to see a place like this exist, especially since us Rockaway folk love riding us some bikes. Pricewise, I couldn't tell you if it's good because one- I'm not an expert biker, quite the novice and haven't really taken to biking since moving here. And two- who runs bakeshops anymore? It's a speciality store in a well placed area so if it is pricey than that's my rationale behind it. Personally, I enjoyed the service. I shyly entered not knowing much about bikes...alls I knew was that my bike seat was too high and my handles were lose. The man behind the counter quickly attended to me, fixed my problems and than even put air in my tire. Free of charge. I felt guilty for not purchasing anything especially since they were so friendly, that I bought a pink square bike basket for $20.00. The man again, swiftly, mounted it without question. Overall, they are super friendly and efficient. Personally, good service deserves higher prices so I don't see an issue. Perhaps if I was on the bike buying market it would be a difference but I would venture back. read more

My friend got a flat in far rockaway. While on the train to Pauls I noticed I had a staple in my tire - also flat. Bad luck I guess. After trekking around far rockaway and the train ride we made it to Paul's on an 85 degree, 93% humidity day. $20 per flat repair was a bit much. We left and got 1.3 miles down the road (142nd from 116th) and my friend got a flat in the same tire. We called thinking maybe they can send someone to us so we didn't have to make that long trip via walking in that heat. They told us to just bring it back. Didn't charge for the second flat but recommended a new tire. Why didn't he recommend a new tire the first time? Anyway, we finally are on our way home. I felt that my front tire was riding my brake a bit. Wasn't sure why. I brought it to Roy's the next day in Brooklyn- the guy asked if I took my front wheel off because it was put back on loose. Unbelievable. read more

Horrible service took my bike for a tune up..three day later they said my bike was ready. When I picked up the bike. Nothing was done to the bike and I had to say something for them to fix it. But they gave me a discount for my troubles. read more

I spent a lot of money on a bicycle repair that was not fixed, better or satisfactory. My experience with Paul was brief and disappointing after returning my still broken bike. He did not offer customer services, or have a concern to make amends but was interested in charging me again. I would walk before returning to this shoddy bike store. read more

Paul's Bicycle Shop - Service was quick and excellent - Fixed both our bikes for a reasonable price - he undid the damage done by Sandy!!!!!!!! BIKES AT LAST. They ride like a dream. read more

Stopped by with a bike emergency. I accidentally deflated my rear tire and the standard pump I had was no good for road bikes. Luckily I found the shop nearby. I didn't want to drive out of the Rockaways because I just paid the toll to get in. I asked for a bike pump that fits road bikes and the owner gave me two options. I asked if an adapter was possible to the standard pump and he gladly give that option. I am new to the bike thing and had trouble pumping my road bike. Owner even showed me how to insert the adapter onto the valve. He saved my day. Great service at the shop. read more

I just had a great experience here! Took my bike in to have a child seat installed after the other local shop told me it couldn't be done on my particular bike model. It was not a problem at all for Paul though - it was completed in the time frame promised. The shop staff also happily showed us how to adjust the child seat and gave advice on how to safely load our son into the carrier. I will definitely come back here for all of my future bike needs. Thank you Paul! read more

Stopped in to check out a new bike, very helpful, explained the differences, made recommendations based on how much I will be riding, pleasure to talk to. I will be going in to buy my new bike. :) read more

Great Service!!! Replaced a tube in no time. Very friendly and thank God for them being open on Sunday.