In today's age you don't really see exceptional customer service anymore. Well this Ace just hit it…read moreout of the park. I had purchased some electrical adapters in Ripon to make a custom pigtail and I ended up getting the wrong fitting. I was no longer in that area and figured I would go and pick up the right fitting in Ceres. Each Ace store independently owned so I didn't expect them to exchange parts. Not only did they exchange the fitting which cost more I might add but gave me a tool to do it there in store. This is how you gain lifelong customers. Thank you Robert

as a bed ridden fisa led senior. I ordered leaf blower an was promised delivery today. no…read moredelivery. an gal called us and said we can't have item until minimum four days. I paid in full an promised delivery. now I have to rehire same men to address my yard , please avoid ceres Ace, the owner manger seems to not care about ACE policy's an promises. wth ? what's it take ? Whose minding the store, ?

Can you get better prices elsewhere? Yes, but the savings at the "big box" stores are offset by the…read morelack of customer service you receive. It is nice walking into Ace, and being greeted by someone who asks if you need help. Try that across town. They have an excellent selection of bbq rubs and sauces. In the Spring, their vegetable seedlings selection is also solid. The friendly, helpful staff and convenience of location keep me coming back.

I have to give these guys five stars the service here and second to know they're always there to…read morehelp you if they don't have it they'll help you find it. Selection is okay and the prices are competitive . I don't mind spending a few extra dollars to know that there are people that want to help you get the job done and are very knowledgeable.

I was surprised to find in this small town to find someone who knew what I was talking about…read morebecause even I didn't was sent by my grandfather but the employees at Reid's hardware knew what it was and had it in stock they where very polite and knew there stuff ill be using them for any other things that need be gotten for our ranch .....

From the owner: We've been helping the town of Yosemite with all their hardware needs and small engine repair since…read more1949. We offer fast turnaround and very competitive pricing, and we won't let you spend more than your equipment is worth. We put the customer's best interest ahead of profit, which is why we've lasted the test of time. Here at Reid Hardware & Small Engine Repair quality and guaranteed work is our first and foremost priority. We can provide you with excellent quality work with a 100% satisfaction guarantee. We also pick up and drop off for free if you're in the city zip code.

This review is entirely based on a phone call... That said, if customer service is good over the…read morephone, it'll be great in person. I say that because it is easy to give subpar service on a phone call without someone in front of you. I called yesterday because the Ace website said Oakdale had a Yeti Roadie 15 in the limited edition patriotic color. Sean (or Shawn) answered and went above and beyond. He checked their inventory not once, but twice. Then, when he couldn't find it, he helped me locate it in another store. He then called the other store and made sure they pulled it for me. That kind of service makes me want to go the extra mile to shop at the Oakdale location, just based on my experience.

New changes to the location have made this so much better than previous owners. Selection is…read moreoutstanding and love the new look and outdoor nursery and bbq sections. People are friendly and welcoming so will be coming back again and again.

OMG these people are amazing. I really should get a job application with the amount of times I go…read morehere to get my home projects done. The selection here has plenty to choose from, plumbing, electrical, holiday and etc. the value is said in their name, they are so much cheaper and great quality that other hardware stores. Will def be coming back quite often for my other projects.

if you need a lawn mower fixed or even a weeder, stay away from this place. they will over charge…read moreyou the service. I had them install a simple 2 bolt 5 dollar part on my blower and charged me $ 80 dollars! over 2 hours of labor. shouldn't take 2 1/2 hours if this is what you do every day for a living. I also took my edger in because it wouldn't start. they couldn't get it to start either and couldn't fix it.

Second time coming here with a specific goal in mind. Upon walking in it's nice and…read moreair-conditioned, even though the isles are sort of close together I don't feel that things are smothering to look at. Everything is laid out nicely and in a tidy way that makes it appeasing to look at and really easy to find what you need. The staff here is also really helpful whenever you need to find some thing. This past time my husband and I were looking at faucets to replace my father-in-law's kitchen faucet and though we didn't buy one this time, they do have a good selection available. My daughter really liked looking at their summer items which was more oriented towards pool or water fun stuff. She ended up suckering me into buying her a pool noodle haha. I like their gardening selection, as someone who's a newbie in that field I feel that it's not overwhelming and it has exactly what you need and nothing past that. I actually found this adorable elephant watering can here as well, and I have a best friend who loves elephants so I had to grab it for her. I was also able to find two small watering cans which are perfect for my young children to use. Check out is always a breeze, they never have a line whenever I've been and the cashiers have been wonderful as well. This past time we went the cashier had asked if it was OK to give my daughter some candy and I said yes. I don't typically think about allergies because I know my kids don't have any but just the fact that she even asked if my daughter had any allergies, it was like an 'oh yea' moment for me and I appreciated her asking because the next parent may have a child with allergies. Overall my experiences here have been really quick and easy but pleasant. Anytime we come out here to Patterson my first thought for any home improvement projects around the house are 'let's go to Ace Hardware' now.

Really like the convenience of going into town when we need some tool or item for a home project…read more Staff is always friendly and very helpful. Store is very clean and organized. They work fast and efficiently to help with any questions and check out is always fast. We recently purchased our outdoor patio umbrellas when they were on sale with the base. They were more affordable then the Walmart ones we purchased and ended up returning those. Staff helped load the bases up in the car since they were heavy. Will continue to return when needing any item for home improvement.

This is my favorite Hardware Store. The Garden Center is great as well. They are always so polite…read moreand helpful.

Very helpful and friendly when I'm there. I miss Mandy. I…read morehave EGO battery-operated garden equipment and have been very pleased with their performance. Ace Carrie's and fixes (if necessary) EGO equipment.

Literally a one stop shop. Was looking for a break light bulb for my car and every car shop I went…read moreto said they would need to order it as it isn't an American bulb. Me being inpatient, I took to the internet. To my surprise Ace Hardware in Ripon had 2 available. Who knew? I bought it online, was sent an email about 30 minutes later that my order was ready for pickup. This store is immaculately clean and organized. The staff is so friendly and helpful. This store has everything; furniture, food, tools, auto supplies, plants, toys, decor. I went to pick up my order and spent 45 minutes in the store (looking around). Their prices are very reasonable and would definitely recommend this business for all your home/auto needs.

I want to give a huge shout-out to Pierson at Ace Hardware in Ripon, CA. His customer service is…read moretruly exceptional -- the best I've experienced anywhere. He consistently goes above and beyond the call of duty, and it never goes unnoticed. Most recently, I called to ask if they had any recyclable boxes available since I'm moving in the area. Pierson took the time to get my information and personally made sure the receiving department would save boxes for me. He was incredibly thorough, thoughtful, and helpful from start to finish. I shop at this Ace often, and every single time I see Pierson, he's doing more than what his job title requires. He's proactive, professional, and genuinely cares about helping customers. He absolutely deserves a raise and would be a tremendous asset in a management role one day.