I like to smoke a pipe while on hunting trips. I know absolutely nothing of pipe tobacco other than if I enjoyed it or not. The gentleman there pointed me to the most popular and I picked something random. Both were great tasting and pleasant. I shared some with my hunting buddy who is a cigar smoker and he really a big fan. I appreciated the chill vibe and beginners recommendation. read more

A good friend asked my advise for getting a box of cigars for a family visit. We went here because they specialize in cigars, only cigars. The employee was very knowledgeable and my friend bought a box along with several other items to a tune of $287.00 and we left well served. I went back to take a few shots for a glowing Yelp review and was treated like a homeless bum who took a crap in the middle of the store. After several decades of living I have never been treated is such a rude manner. The employee here threw me out after I took a picture of the store interior for what was going to be a great review. She screamed that I was rude and should have asked her permission. I explained that I wanted the photo for a better shout out than their current 3 stars that they have on their Yelp page, but that didn't matter. She kept up the blistering abuse, even after I deleted the photo and apologized. Sadly, I can't give them a negative posting. read more

The only reason this is a 2 and not a 1 is because the location is convenient. I have been going here for years and have always had friendly service from a lady there and that made the higher than average prices ok. This week I went in and a guy who I've seen before was sitting on the couch lounging w no mask and kept it off until I walked up to pay. He didn't great me or say a word to me until he handed me my cigars after paying and simply said "there ya go". No hello, thank you - like I was inconveniencing him by patronizing his store. I was the only person in the place the entire transaction. I will not return after shopping there for years. read more

Love this place! Went to get my husband a few cigars for a stocking stuffer and I had NO IDEA what to get. The guy working at the store the night was awesome, patient, full of great suggestions and super mindful of my budget. Nice work! read more

No nonsense, straightforward. For me that's a plus. The service was kind of reluctant, but since I knew what I was looking for (a new briar pipe, a few ounces of pipe tobacco, etc.), it was good for me. A little more service spending a hundred bucks on some little stuff would have been nice (not that that's a fortune in tobacco terms), but, then again, I knew what I was looking for (not some random basket pipe), so, having spent time in the more brusque parts of the country, although an Oregon native, that suited me fine. Quite a few blends of pipe tobacco. I'm happy with the three ounces "Black Coffee" blend to season my new briar pipe. Five bucks an ounce is pretty reasonable. I'm not going back to Rich's officially ever again, no matter how good their pipe guy is downtown: I like this place. No nonsense, just good stuff. No BS. I wouldn't call it a place for beginners looking to be handheld, just from first visit, but I was happy and I got exactly what I came in for. read more

Walked in and was instantly amazed with a HUGE selection and a very helpful woman named Edra. She was very knowledgeable and extremely kind. I walked in planning on spending $10 and spent $40 because of how pleased I was with my service and atmosphere, will DEFINITELY be back! read more

Wow what a disappointment. I went in with the intention to buy some cigars maybe a box with my Christmas money and the guy behind the counter couldn't even be bothered to say hello when I walked in. Now if the shop was busy I could understand that but there wasn't a car in the parking lot or a customer in the shop. I then proceeded to look around the cigar selection and still never was greeted or asking I was looking for something specific. I smoke a fair amount of cigars and was excited to stop in at a new to me shop but if this is how they treated me I can only imagine how they treat others. Best of luck to them but they won't be getting money from me. read more

Nice place. I've found service has always been good for me; they are there for questions but don't bug the heck outta me while I'm looking. I like that balance. However, they have less in stock than I'd like. They have some really good brands there (CAO, Padron, Arturo Fuente, Romeo Y Julieta, Ashton, others as well) and some decent cheap sticks as well ($2 a piece). But I'm surprised they don't carry any Rocky Patel, Oliva or Drew Estate. Drew Estate is a real surprise, as their Acid line is (supposedly) the most popular in the world and Liga Privada is well known as one of the best. That said, I like the selection they DO have enough that they are my "Go To" B&M cigar store. read more

Been here a few times now. Always the same experience. The cigars are well priced for the area. But the fact that you feel like a nuisance to whomever is working forces me to give them only 2 cigars. Acknowledge your customers and it would be a nice little shop. Not worth it for me though. Go to Broadway Cigar in Lake Oswego or North Portland for much better experience. read more

Amazing customer service, amazing pipe tobacco options, amazing atmosphere. Super homey and just quality everything, definitely will be back! read more

* * * Score a box of La Gloria Cubana Serie R No.5 Maduro cigars for $156.00 and you will have twenty four occasions to taste and share life's greatest pleasures. Granted that one would celebrate a Maduro after a rich meal or to compliment a decadent dessert, Paul's Cigars off Canyon Road in Beaverton is required by fashion for any gentleman's outing. As a purveyor of premium cigars, the store appeals to both the novice and discriminating cigar aficionado. Walk in and smell the remarkable aroma because you'll frequently find a handful of people exchanging tips around the very comfortable leather seats and discover that a few celebrities have visited here. There are lots of choices in selecting, preserving and smoking cigars so ask the staff for assistance. Also there are used cigar boxes that you can purchase inexpensively to adorn any shelf. And if it still fancies you, grab a bag of assorted premium cigars at the counter. They won't have the labels on but at a reasonable discount, enjoy them. Make sure that they are not too dried out. On the other hand, if it contains too much moisture it probably won't draw well. Recognize there is some value especially when introducing friends to such an experience. Just don't forget that a good cigar is never more satisfying than a good lover. read more

NOTE, IT MOVED TO FARMINGTON AND WESTERN, IN BEAVERTON. Small joint! They have only the few big brands (maybe 30 names in the whole place.) and I can't help but feel it is a little more expensive even by Oregon tobacco tax standards. That may just be the demographic of inventory. The salesman refused to acknowledge me, lounge was full of crusty old guys, and I later found the thing I got, en tubo, was dry and cracked! They do have some harder to find lines of the limited brands. A few decent cheaper brands in stock (some guys cross the line between affordable and crappy, this place seams to ride it well.) And none the less, it's just an average local cigar shop, all the bad and good that may come with that comes with them. There are better cigar shops in town. read more

They have a very good selection here and if your new to cigars they are very helpful. The prices reasonable first time i went in i had only been smoking for a few months and i brought a few of a very inexpensive brand and at the time i had nothing to keep them in nor did i realize i needed something,lol! They gave me some cigar boxes they had and i got advice and tips to them fresh. I tell everyone about the place. read more

I came here in search of a new humidifier for my humidor. I was in the area and noticed a sign that said cigars and was at first happy to see a place I hadn't visited previously. I normally stop by Rich's in my neighborhood or sometimes Broadway Cigar. When I first walked in, there was a thin guy probably in his 40's behind the counter. He did not greet me and didn't have anyone else in the store at the time so I thought that was kind of strange. I looked around the store for a minute before asking what they had in the way or humidification devices. I have a 100 capacity humidor at home at near full capacity and want to make sure my cigars are looked after. I asked him what they had and he acted super bent out of shape about it. He showed me what they had and it wasn't a lot. I had some more specific questions about what he thought would work best for me. The guy seemed annoyed and treated me like a stupid kid. I have enjoyed cigars for 15 years and know a thing or two so didn't appreciate this treatment. I decided not to purchase anything from the rude doofus behind the counter and started on my way out, still in shock from the poor service. At this time a guy who I assume was a regular walked in. The customer asked me about my car, once I told him about it he said "oh that's cool, I'm thinking about buying one for my kid". The guy behind the counter and the customer then had a laugh at my expense as I left. Guess I wasn't elite or privileged enough to enjoy any form of service at Paul's. This place embodies the very reason why online cigar retailers are wiping the floor with traditional brick and mortar stores, which is a shame! read more

Terrible service. I've been in here a handful of times and every time its the same. No greeting, wont offer any help, ring me up, pay, no thank you, and that's it. You always feel like a bother to the employees who would rather the store be empty than have you there. Selection is pretty limited as well. I asked for a certain kind of cigar and got a gruff "we don't carry those, they ruin all the other cigars." Okay, a simple, "Sorry, we don't carry them" would have been nice. Long and short of it is that Paul's doesn't care about their customers. Save yourself and go to another shop, like the one that's only a few miles away in Cedar Hills. read more

A great vibe. Decent selection of cigars, great help from Bob on what to get cigarwise. My new cigar haunt.

Some of the worst customer service I have ever experienced. I went in looking for Snus which I knew they carried because it was listed on my favorite brands website. When I asked the "gentelman?" behind the counter where the snus was located he had no idea what I was talking about. Most people might not know that snus is chewing tobacco that you don't spit...but this is a Tobacco store!! When he finally figured out what I was talking about he pointed me to a tiny fridge hidden in a corner of this TINY store. It was pretty hard to find and the guy acted all put out when I had had to ask him where it was. They had a weak selection and it was more expensive than where I usually buy it. I was hoping to find a place with a better selection...if they did I would have started buying it from this store even though it is a longer drive than my usual spot. Anyway, I decided to buy it there since I made the drive. I had a coupon and the dude behind the counter looked at me and the coupon and said..."ok, I guess?" I asked him if he sold a lot of this product and he looked at me ...in a really rude and annoyed way and said...NO!!! I RAN OUT OF THIS STORE!!!! There was one person in the store sitting in a chair smoking a cigar...probably one lone customer of the day...or maybe the owner. God help them if the guy behind the counter was the owner!!!! I wouldn't go back there if they were giving away product. Life is too short to deal with people like this. RUDE ...such a waste of my time. I plan to tell as many people about this store as possible...I have never written a review like this. What impressed me most is how they went out of there way to make sure I NEVER CAME BACK AGAIN. read more

Terrible service-crappy attitude-very spendy: no greeting when i entered - finally found the class L rolling tobacco (roll your own supplies sold here sign in the front window) after wandering the whole store (about 15 seconds total). $12.50 for 6 ounces??? asked the crappy attitude guy behind the counter if he sold 16 ounce packs. told him i pay $25 with tax in my current home town of denver for sticks and stones crap. he said "that his 6 ounce price was the same as what u'r used to payin" - i said "dude, born and raised here. was in here when this place was the first burger king in beaver town (the pickle stains were still on the wall where we used to chuck em!!!!). i graduated wilson high school right up the road there and they taught me better math than that". he said "go smoke u'r sticks and stones". went over to beaverton tobacco and paid $17 for 16 ounces - bought all they had. and the clerk greeted me when i walked in. nice job pauls. i'm postin this everywhere i can, just so folks don't have to waste their time comin in there. read more