I come for the Coinstar. Everything else is negotiable. Let's get this out of the way: the only non-replaceable reason I come to Pavilions is because they have a working Coinstar machine. Not "out of order." Not "temporarily unavailable." Not "we're waiting on a tech." It works. Reliably. Consistently. Like a unicorn in retail. That alone earns loyalty. Now... the rest of the store. For a grocery store in California--a state that treats meat like religion--the meat section is underwhelming. Not bad. Just... uninspired. When you live in a place where butcher counters should sing opera, this one hums quietly and avoids eye contact. Compared to Publix (the gold standard of grocery comfort) or Trader Joe's (chaotic-good culinary wizardry), the selection here feels thin. You can get what you need, but you won't discover anything that changes your life or your dinner plans. Customer service? Fine--but slower than other locations. No hostility. No disasters. Just that gentle, Hollywood pace where everyone seems slightly distracted, like they're all waiting for a callback that may never come. And yet... I keep coming back. Because Coinstar. Because convenience. Because sometimes you just need to dump a jar of shame-quarters and leave with dignity. This Pavilions isn't exceptional--but it's functional, familiar, and does the one thing I absolutely need it to do without drama. In modern retail, that counts for a lot. read more

I've been shopping here for two years now and the quality of their products has completely tanked. I bought four boxes of velveeta and every box the noodles disintegrated after being boiled. I bought 6 cans of olives and every can had a green film inside. When I brought this up to the manager she asked if i wanted a refund and I told her I want her to take the nasty spoiled products off the shelves and stop selling it to people. She responded with "we cant do that" you can't not sell rotten food? Awful. read more

Pavilions - 6th can of olives with a nasty green film on it. - Grocery Near Me - Los Angeles, California

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430 pm, September 4, 2025, Appointment time for my vaccinations. I checked in at the pharmacy counter. Since I prefilled the paperwork electronically, I didn't waste time doing it on site. I was given 10% off coupons for the shots. I was told there a wait and to take a seat. Be aware of the side effects. Ugh, I wasn't feeling 100% 1-2 days after the shots. Ambiance: this location was recently remodeled, it's nice. I can hear the rattling of shopping cart wheels in the background. Parking: there's a private lot but it seems to me that a lot of these cars are not shoppers' vehicles. No matter, I was able to find a parking space. Beware they're narrow as they're squeezing as many spaces they can on this lot. read more

I come into the store and I buy two things. Well, I want to buy two things. One of them are some grapes which are advertised for $1.99 a pound. But first I have to handover all of my personal information, download an app. So I asked the woman at the counter about it and she said oh well I'll just take them back for you.. Absolutely disgusting level of customer service. read more

I used to stop into the store more when I lived in Hollywood, but I've recently stopped back in there and while I was so impressed they've done something to the store where it looks bigger more inventory cleaner I just had a really great vibe going on! I found some good deals and it was really great and then check out Lakeshia was such a great experience to go through her line. She was friendly and positive and helpful employees like that or gems and definitely deserve to get rewarded. And no I don't know her or any other employees at this location, but the manager or whoever in charge is doing something right because it's a reflection of them! read more

Pavilions - Receipt - Grocery Near Me - Los Angeles, California

Fluorescent light hums softly. A cart rolls forward. Rows of produce stretch like quiet scenery. Nothing dramatic happens--and that's exactly why it works. The scene holds steady, predictable, and complete. read more

Pavilions is pretty much one of those one stop shop places. Like any other grocery store they have different departments to address all of your kitchen, pantry, cooking, personal care, service, deli, meat department, and so on and so forth. The guys at the produce department are pretty chill to them. Most of the employees will help you find the item you're looking for without any problems. The floral department was the star for me because they helped me get flowers for my mom. They came together and did a great job and I already filled out a survey for them and gave all their names to management so they could be recognized. It is unfortunate that as of right now I don't remember all of their names, but if my memory serves me correctly, I believe it was Claudia, Eric, Cindy and maybe one other person. Please forgive me if I messed up any of the names. They did such a good job that I took pictures of our outing and left it under the desk so they could see how their detention to detail and caring for their work brought people together. The people working in the pharmacy department are also kind and a great help and assist me in filling all kinds of prescriptions for my clients. We check online and we call in to see if it's arrived so when we show up everything is ready to go, we show our IDs make our payments and we're out of there before you even know it. read more

Special mention to "Raymond" today for making me one of the best deli sandwiches I've ever had. He wanted to make it good and I could taste the difference ! read more

I have to say the cheese dept is better than the cheese dept at Whole Foods. It's about twice as large. Huzzah! They have a great selection of domestic and import to satisfy my French hubby. Also, their meat dept is fabulous. They have Snake River meats and Jidori chicken. The staff is always friendly and helpful on the phone and in person. I've even switched my prescriptions to their pharmacy. Their app makes ordering prescriptions easy and the staff pharmacists are great and take time to answer questions . There is usually no wait. read more

Decent! Starbucks inside. Bathrooms in the back corner- you need a code; ask a staff member for help. The store is pretty clean and organized. It's one of the nicer grocery stores in the area. Better to stop here than other places nearby. We got drinks- waters and sodas for the rest of our trip home. read more

Pavilions - Inside - Grocery Near Me - Los Angeles, California

Great market. Pretty everything you need is there. Big market. Checkers are very friendly and helpful. Not too many people around to help you find things. Lots of parking. read more

New Store Director is amazing. Super attentive and knowledgeable. I highly recommend this location. Store is beautiful with everything you need. read more

I don't appreciate the attitude and the zero customer service I received yesterday from an employee here. And, please do not bring a customer's RAW steak and chicken without clear plastic bag. Especially when there is chicken juice spilling. read more

I don't think this store is a rip off like everyone else. I find affordable stuff if I look for it. It's comparable to the Nob Hill chain to me, or Bel Air if you're from Sacramento. They have a really nice bakery section and some unique stuff I only find here. Like Nicks ice cream bars and other sugar free ice cream. Oh and those mini Mexican cream fruit bars everyone knows. It's not where I'd get all my shopping done but it's fine to me, especially if you have a membership code which is free like all these stores. And apparently according to someone else you might run into Justin Bieber here. read more

Pavilions - Donuts and pastries 2.50 each, look fancy enough to me - Grocery Near Me - Los Angeles, California

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This is my most favorite Pavilions location because of its extensive selection of healthy products. It is conveniently located at the boundary of Hollywood and Hancock Park, and is easily accessible by driving along Vine, Rossmoor or Melrose and via the 210 metro bus. From produce to breads/breakfast items, I love seeing a variety of keto, gluten free, whole grain and organic options. There's also plenty of on-site parking. I dig their cute selection of shopping carts because they have a mini cart, medium size and a large cart for your shopping needs. In terms of service, usually they have enough cashiers open and the staff here are friendly, quick and attentive. On a clear sunny day, you can also see the Hollywood sign at the corner of Melrose & Vine. read more

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I love this pavilions if you download the app and order for pickup and delivery the prices are cheaper then purchasing from the store.

I was walking to the entrance Saturday night, when a deranged woman was yelling "go away." There were security guards on either side. I thought it was a homeless person screaming. As I walked closer I realized it was their staff screaming at me. They were closing. Traditionally, one might just say "sorry, we are closed" but not this woman. I usually have a normal experience there but that was the last time I go there. Seriously, WTF. read more

Good service. Good people. Terrible sandwiches. Eh. Does anyone read these? Is anybody there? Does anybody care?

Be aware ... Their digital coupons are fake! Some work ... Some don't. Don't cheat your customers... I'll go anywhere else. Deleting their app read more

I've been coming to the pavilions for so many years. The staff are always nice. I practically know my guardian of the Cashiers truly down to earth some are truly missed as well. I just came for Creamer . They have everything is neat and tidy and they have their clearance sale. More organized than other locations. read more

Pavilions - a parking lot at night - Grocery Near Me - Los Angeles, California

Came here for a bunch of vegetables that sprouts didn't have - watercress, rainbow chard, leeks, daikon root, mustard greens. I had never been to pavilions before but their produce was on point! read more

I usually like to shop at Pavilions in WEHO. The store is clean, and the employees are very nice. However, I am disgusted with their bakery. I read the ingredients on their store-brand bread in the bakery section, and it contains BIOENGINEERED ingredients. I took it bacK IMMEDIATELY! read more

I've shopped at this store for 10 years... it's convenient and clean..... HOWEVER Item for item this store is stealing your money... I took a field trip to all the near by grocery stores and this Pavillions is pricing their food at or above whole food prices. For example... Fage Yogurt 0% 32 oz at Pavillions is on "sale" for $7.49 unless you buy 4 containers then the price drops to $5.99... BUT Food For Less's price is 4.99... every day.... This is price gouging... just on principle I won't ever shop at this store ever again. read more

This Pavilions is one of our regular grocery stores. It's a solid one, reliable and functional, and for whatever reason, our best bet if we want to buy the Stonyfield baby yogurt we've been feeding to our kids every day for the last few years. The other salient thing about this grocery store is that it has a bakery that does quick work when you need a birthday cake with very little notice. We've gotten two of these sheet cakes for our son's birthday parties, and I appreciate that they're fast and cheap. I think we've gotten yellow cake with chocolate frosting or maybe chocolate cake with chocolate frosting, with some simple decorations that don't cost extra. We'll keep visiting this Pavilions for our general grocery and last-minute cake and yogurt needs. I'm glad to have it close to our house. read more

This place is a complete rip-off. They charge double the price for the same products you can find at Target or Ralphs. The employees are slow to stock the shelves and will literally tell you that the products are in the back, but there's too much of it and they're not going to get to it today. read more

Came in earlier, noticed the bread was expired by a week when I came in and put it in my cart. I was upset about that. I guess we should all be checking expiration dates on the stuff we pick here? Service could be better I guess. the place is generally clean, I guess just some expired stuff. read more

I dont know why but their always out of stock on water. I tried getting the electric scooter but the employees asked for my ID like I was going to steal it. Me being in crutches weird. The employees that work at Panda Express are super rude. The people that come to shop here very entitled. I would expect at Gelsons but not here. read more

Literally awful, I called to see if the flower lady filled up balloons, told her I was on my way and she wasn't even here by the time I got there and then some random kid had to fill the balloon after running around and looking for a manager for 10 minutes and when he did it he literally let it go on the ceiling and I had to wait another 20 minutes for them to get a ladder. So awful. read more

How is it possible to make a chocolate chip cookie so terrible? To be clear, I'm not blaming the good folks working the bakery at Pavilions. The abysmal quality of these cookies must be the fault of the penny-pinchers at corporate. Four, sugar, eggs, butter, and chocolate chips. Not exactly NASA-level complicated. They must use the cheapest ingredience known to man. I have a sweet-tooth the size of a bowling ball, and just threw the second half of these cookies in the garbage. read more

Friendly staff, clean environment, sometimes chaotic but they have more security and security systems installed (thank God) There's a Panda Express and a Starbucks located inside as well Currently going through renovations can't wait to see the outcome of our local pavilions. read more

This place sucks. When I ask for help, it's such a huge burden on them. One time, I was at a self-service register and the attendant called for someone to find something for me, which I didn't ask for, but I thought it was nice. When the person came back, he just said "Come here" and led me to where the item was. I went to get quarters once, which I'm sure can be pretty annoying, but not once did the person speak to me. I said hello and she just nodded at me. And then when I was done, I did the whole "have a good one" thing and she just stared at me. It was so weird. Also it's overpriced. read more

pavilions when you hire someone to actually wrap flowers with any kind of care , please make sure your employees are trained. what the hell is this crap of a job read more

Pavilions - Ridiculous, get some real training on how to wrap flowers, I paid for it, do your job! - Grocery Near Me - Los Angeles, California

I just left the store but before I drive home I wanted to give a warm review for the great service I just received by Don from the Wine Department. I asked for his opinion for a dish I'll be preparing and he helped me understand the type of wine that would serve me best for it, considering my needs. I really appreciated his expertise as a level 1 Sommelier and look forward to when he's around (Wednesdays, Fridays and Sundays everyone). read more

This is the second time I've had an issue while preordering. First time was balloons and this time I ordered and paid for a cake and two hours before bday party it's not available. Of course no one knows why, no one knows where it is, and no one really seems to care. The Vons on third and Vermont is the epitome of great customer service not sure what the disconnect is here. read more

This past week we went into the bakery to see if the staff could decorate 2 birthday cakes with the 2 different designs my children made for their own birthday cakes. The cake decorator(s) did not disappointed. Stellar job on both cakes. Both of my kids (and family members) were extremely impressed that their designs were perfectly done on their birthday cakes. Thank you again Bakery Staff at Pavilions on Vine Street. read more

Pavilions - a birthday cake in a box - Grocery Near Me - Los Angeles, California

I think the manager's salary should be reconsidered. This store less quality food no one would eat in order to save money on employees who cut fresh food. Imagine running a grocery store in 2023 and being unable to pay your employees. The store is over 95% preserves food. There's one small island of organic food to manage. The rest is chemically engineered to last longer yet this store has financial issues and can not pay employees. It's 6$ for 6 grapes and 6 bites of cheese lol what gives? If that can't be maintained, someone should be let go. read more

Came in for a receipt reprint yesterday and was told it'd have to wait until tomorrow when the bookkeeper is in. After coming back today I asked about it again and a supervisor named Charlie initially said he didn't know if the bookkeeper was in and didn't seem to want to call and check. After calling whoever this person was he let them know he left a note from them "but if you wanna do it later just let me know and I'll tell them you're busy". I was standing right next to him when he said this. And yall wonder why customers sometimes flip out. read more

This is like my other reviews my experience for the visit. Thanks! I've been in a lot of grocery stores and this one is doing a good job on day I visited. Sandra was name on receipt and she was excellent. Some good sale prices! read more

If you are lucky enough to make it from the parking lot into the store alive , you have won half the battle. The service staff are nice and want to help. Seems very much like a top down problem. On my last visit a woman who I assume was a manager never acknowledged as she rang me up. She was busy begging the bagger to stay. She mentioned that everyone quits after a week. Oh yeah the prices are very high and the food quality is just ok. Right now the store is being remodeled and looks very bad. read more

I was in the neighborhood and stopped by this giant Pavilions! Parking was easy as there is a huge outdoor parking lot. This Pavilions not only has a Starbucks and a pharmacy but also a Panda Express, What?? Amazing!! One stop shopping! This place is so BIG! They have their sale section in the front right when you walk in and had some pretty awesome deals. For example, I was able to get some basic lined notebook paper at half price. Yay!!! Did I find everything I wanted here? Well, no. Some of the things I was looking for or that were on promotion were sold out. No free carrots for me. But I did get most of the items on my list so all good. Employees were nice and helpful. Lines were kind of long but mine moved very fast so all good. I would shop here again. Tip: Download coupons on the Pavilions app to save money. They also offer points to save money on gas. read more