There are no words to truly express how grateful my family is for Dr. Nicole and the entire Serene…read morePassages team. Recently, we had to help our almost 18-year-old dachshund, Dodger, cross the Rainbow Bridge. He had been with me since I was a teenager, so we truly grew up together. He wasn't just a dog. He was family. As the last of our five-dachshund dynasty, saying goodbye marked the end of an era for our family. We were there the day he was born, and nearly two decades later, it felt like such a full-circle moment to surround him with that same love as we helped him peacefully cross the Rainbow Bridge. From my very first phone call, I knew we were in the right hands. In full transparency, I wasn't my best self when Don answered, as I had been dreading making that call. Yet he met me with nothing but patience, kindness, and compassion. He answered every question without ever making me feel rushed and quickly replaced my fear with peace. His care didn't stop there. On the day of our appointment, he kept me updated on when to expect Dr. Nicole, checked in afterward, notified our primary veterinarian of Dodger's passing, and handled every detail with incredible thoughtfulness. He truly provided a white-glove experience, allowing us to focus entirely on loving Dodger instead of managing the logistics. The handwritten note we received afterward meant more to our family than he'll probably ever know. Dr. Nicole gave our family the most beautiful gift: a peaceful, love-filled goodbye at home. From the moment she arrived, her expertise and emotional intelligence were evident. She took the time to get to know Dodger and our family before anything else, allowing what could have felt like a heartbreaking appointment to instead become a meaningful celebration of his life. She thoughtfully explained every step, intuitively meeting each of us exactly where we were in our grief. She somehow knew when to speak, when to sit quietly, when to gently guide us, and when to give us space. She made sure each member of our family was truly ready before moving forward, honoring that everyone grieves differently. What impressed me most was that she never allowed the experience to feel clinical. Every detail was handled with remarkable tenderness and intention. Even something as routine as placing Dodger's catheter was done so thoughtfully and discreetly that our focus remained entirely on loving him instead of the medical process. Afterward, she lovingly swaddled him with such care and respect that it felt like she was caring for one of her own. Every interaction reflected dignity, compassion, and genuine love. As heartbreaking as that day was, Dr. Nicole gave us the incredible gift of peace, allowing us to be fully present with Dodger in his final moments and leaving us with the comfort of knowing we had given him the beautiful goodbye he deserved. Thank you, Dr. Nicole, Don, and the Serene Passages team for treating not only Dodger, but our entire family, with such dignity, compassion, and love. You transformed what could have been one of the most heartbreaking days of our lives into one that honored a life so deeply loved. We will carry that gift with us forever.

This is such an incredibly difficult decision for any of us faced with the rapid deterioration of…read moreour lifelong family companion. Our Bella was a 15 year old Aussie when we made the decision to euthanize her at home. Dr Nicole communicated with us throughout the day as to her arrival time. She was so extremely kind and supportive. She explained to us how the process works and gave us as much time as we needed to say our goodbyes. This was the best possible outcome for an incredibly painful experience. It has been a month since Bella's death and I finally can write this without crying. Dr Nicole really helped us feel that we had made the right decision. Godspeed Bella and thank you so much for all your love over the many years.

We recently had to say goodbye to our Labrador, and it's still incredibly hard to put into words…read moreeven months later. The pain is real. The vet who came to our home was compassionate and patient, giving us all the time we needed to say our goodbyes. She walked us through each step with care and understanding, which made an unbearable moment just a little more manageable. Having our other lab there also meant a lot--it truly seemed to help her process the loss too. This was one of the hardest experiences we've ever gone through, but we're thankful for the kindness and support we received during such a difficult time.

We had to say goodbye to our beautiful girl Duma after almost 20 years. Dr Leah made her transition…read morecalm and beautiful. It's been a couple months and I just wanted to tell all of you how grateful we are to this beautiful human being. She was kind and beyond anything we could've expected under the circumstances. Don't hesitate to call her if you have to face this situation. Thank you doctor Leah you are an angel!

Thank you to everyone at this company, to the sweet lady that took my call the night before whose…read morename I didn't catch, to Dr. Daniel for being so compassionate and patient. My 14 year old boy was suffering from organ failure from a quick and aggressive cancer. And though we tried to save him, it all happened so quick and we unfortunately had to make the call to give him peace. The quickness of everything left me scrambling to find a vet that could come the next day. I knew I wanted my boy to pass on his favorite couch surrounded by family, and luckily this wonderful company had an opening for the following day. Dr. Daniel explained how everything would happen and I could tell he went peacefully. The only discomfort he had was the sedation shot which Dr. Daniel explained would sting just a little bit. I can't express how grateful I am to have had such a beautiful process arranged for my boy The best final gift to him Though it can be pricey, it's worth absolutely every penny to have had such a wonderful end of life experience as this Thank you all

No one wants to be searching for at-home euthanasia services, but struggled for a long time to land…read moreon the best choice. I did not end up going with this service, but I felt it was necessary for me to write about what I was told on the phone call, and how I was addressed. I was already struggling with the decision. My 11.5 year old pup suddenly came down with pericardial effusion with a very poor, and short-lived prognosis. I had to make my decision with only a couple of days to research. When I called this place, it was around 4:00pm. I don't remember who was on the phone, but the woman who picked up made me feel like I shouldn't have been calling or that I was interrupting something. I get that we all have bad days in customer service jobs, and maybe this was just a bad day for this person. It was, however, one of the worst days of my life, and I still tried to be kind and reiterate my answers to her questions. I asked about specific verbiage on the website and to clarify what it meant, and I was met with something like "It is exactly as described on the website, did you re-read it?" and I was immediately taken aback. I was trying to get information on pricing, and how the procedure might go since my dog's physical condition was sensitive and fragile. She told me that if I was this concerned I should be going to an actual veterinary office to inquire, but that their veterinarians are very qualified to perform the procedure. Everything felt oddly defensive. I was having a hard time keeping my tears away during the call, and she kept telling me she couldn't understand me when I asked for a moment. Then, she told me if I wanted the doctor to come to my house right now, she'd need to charge me an insane extra fee. I understand after-hours fees, but we hadn't even gotten to appointment scheduling yet. I asked if I could think about it and get back to her, and she said yes, but I she would only hold my appointment slot for 30 minutes for the following morning if I wanted to do that. And, if she didn't hear back in 30 minutes. I'd have to call and reschedule a different day because the doctors are "very very busy". I felt like I was being rushed along without receiving much comfort or consultation, this is the first time I've ever sought-out an at-home pet euthanasia, so I was hoping for some guidance. Overall, this felt extremely callous, and I am so glad I went with a different service who made me feel cared for and were very accommodating and professional. The other service also fully articulates the fees they charge on their website with no hidden fees. Hard pass on this place; I see all these 5-star reviews, so hopefully my experience was just an anomaly.

We had to unexpectedly put our ten year old Husky down about a week and a half ago. She had been…read moreperfectly healthy her entire life, and about two weeks ago she started acting really lethargic. After days of vet visits, we found out she had a tumor on her spleen, blood had leaked into her abdomen, and cancer had spread all throughout her organs. The vet said there was nothing they could do and that she needed to be put down. My husband and I had had her since she was 6 weeks old and we did everything with her and her little black lab sister (hiking, camping, dog beach, etc.). We expected to have several more years with her and were completely and utterly devastated that we had to put her down. Tranquil Tails went above and beyond. The doctor and the technician arrived at our house and immediately got down on the ground with us and pet our dog and spoke to her with such kindness and love. They were so soft spoken and gently explained the process to us. After sedating her, we were given time alone to say our goodbyes. After she passed, they discreetly covered her up and took her to their car on a gurney. They gave me a hug and sincerely told me how sorry they were for our loss. A week and a half later, a nice young woman hand delivered a very nice box to our home filled with our dog's ashes, a clay paw print, fur clippings, a nose prints and a nice letter. They made such a difficult and heartbreaking experience easier and I could not be more grateful to them for the love and care they provided.

Our little pup has been going downhill health wise over the past 6 months. Her eyesight started…read moregoing, then her hearing, she was getting lost in our living room. Eventually she started having seizures and cognitive decline. Friday night she couldn't walk after a seizure. I looked for less expensive options but 2 weeks out was too long for Lola. So, I reached out to Tranquil Tails and they responded within an hour and scheduled us for the next day. I unfortunately didn't make note of their names, but they quietly knocked on our door as my family sat around feeding Lola some whip cream and chocolate. They came in and calmly explained what was going to happen and lengths of time. After they gave her the sedative they walked away for 10 minutes to give us our last moments with her. Moments after the last medication was provided, she was at peace. We are so thankful we found Tranquil Tails to provide such a calming experience for Lola and our family. And the price, well worth the amount of peace to say goodbye to Lola in our own home on our own terms.

On the advice of a friend, I chose Paws into Grace, which turned out to be a great choice, Dr…read more Benson helped me put down my dog Linus. I thought she was outstanding - her bedside manner and demeanor were perfect for me. This may sound strange, but she didn't say a whole lot, though she was very clear about the process and what she was about to do through every step. I was deep in thought most of the time and didn't really want to talk. Maybe Dr Benson "read" that, or maybe that is just how she is, but either way it was perfect for me. I really can't say enough good things about the whole process.

Couldn't have asked for nicer people to help us with our dog crossing the rainbow bridge. Every…read morecall was answered compassionately and made me feel that my dog would be in good hands. Dr. Benson was wonderful and allowed us the time we needed to be comfortable with the process. When Josh came to transport our girl I knew he would be gentle with her during her journey to cremation. Thank you for making a very difficult time a bit easier.

There are certain moments in life that you know you'll never forget, and saying goodbye to our…read morebeloved Cheyenne was one of them. We are incredibly grateful that Honor Pet and Dr. Erica were there to help us through it. From the moment Dr. Erica arrived at our home, she was compassionate, caring, patient, and incredibly gentle. She understood that Cheyenne wasn't just our dog...she was our daughter, our soulmate, and such an important part of our lives. Dr. Erica exceeded every expectation we could have had on one of the hardest days of our lives. Nothing felt rushed. Everything was explained with kindness, and Cheyenne's comfort was always the priority. Most importantly, she handled Cheyenne's final moments with the love, dignity, and respect that our beautiful girl deserved. As heartbreaking as that day was, we will always be grateful that Cheyenne was able to be at home, surrounded by the people who loved her, peaceful and comfortable. Dr. Erica gave us the gift of being able to say goodbye to her in such a loving and dignified way. There really aren't enough words to express our gratitude to Dr. Erica and Honor Pet. When you are trusting someone with the final moments of someone you love so deeply, compassion matters more than anything. They gave Cheyenne that compassion, and they gave it to us as well. Thank you, Dr. Erica, for taking such wonderful care of our girl. We will never forget the kindness you showed Cheyenne and our family that day.

Sadly, this is one of those reviews you wish you'll never have to do. But anyone who's ever loved a…read morefur baby may face this very difficult decision, and Honor Pet definitely made it easier (if there is such a thing in this regard.) Ending my Chloe Rockstars suffering was the hardest decision I've ever had to make, but Dr. Foster showed up timely, was patient and extremely compassionate. She honored us and she definitely honored my baby. The service was gentle and peaceful. I pray no one has to go thru this, but if you must, I highly recommend this wonderful company to help escort your baby to Rainbow Bridge.

If you're reading this, chances are you're in the midst of having to make a very hard decision…read morewhile grieving the impending loss of a beloved family member. I was in that place just a couple weeks ago, sobbing while calling around to find the "perfect" veterinarian...someone who would be compassionate, caring, calm, and patient, all while our beloved dog with a history of anxiety would feel safe to be around as she takes her final breath. I finally had my mind set on a vendor, but their schedules didn't work out at the end. As I cried uncontrollably feeling like I'm back to square one, our dog's regular veterinarian reminded me the most important thing was to do it quickly in order to ease our dog's pain. So I took a leap of faith, chose the first available veterinarian I could find, and prayed the yelp reviews were honest and accurate. And I'm so glad we found Dr. Charlie. He not only had all the qualities I was looking for, but was so supportive in guiding our family through those moments of vulnerability and grief. I hope we don't have to use his service again, but if we do (or anyone we know who does), La Fin will be the first place in mind.

The hardest decision I never thought I ever had to make! It still leaves me with a knot in my…read morethroat! But time was running out for us, we couldn't bare seeing my pup in so much pain. I was afraid to let her go honestly. We constantly looked for solutions .even after every vet visit, we knew what we had to do. Believe it or not, I thought euthanizing my pet at the vet was going to be a little comforting, since my first fur baby left us naturally at home, but I was wrong!! I never thought at home euthanasia was an option I looked online, and it led me here. The reviews were 5+ and gave me comfort with the decision we were about to make. And let me tell you, it was the best best best decision we ever did! My little Lola was at home with all her family , in her bed (and not some cold metal table)as much as this decision is so heartbreaking, I rather live in pain than having her suffer! Dr Charlie. I can't thank you enough for the patience you had with all of us having to say goodbye to our fur baby. You didn't rush us! You gave us the amount needed to say our goodbyes, even though I'm sure there's never a certain to do so. You were gracious! You were careful and above all, your service brought me warmth knowing my fur baby came back to me safely I thank you multiple times!!

Very fast service, kind staff, and great doctor. I got a 50% discount for my first visit! Overall,…read morevery satisfied.

I love these Docs! I switched my vet after a few years because they could not do much for my little…read moregirl anymore. Dr Nguyen is pretty phenomenal! She keeps my girl from turning into an old dog. . Recommendations and a pretty holistic approach. Sprinkles is doing pretty darn well for 13 1/2. Changed meds - food & taking fish oil. Highly recommend if you're looking for a new vet . Her prices are fair and this hospital is exceptionally clean!! Thank you for helping Sprinkles !!!!

10/10 - which I have never had with a vet, this was a wonderful experience…read more Dr. Kamaryn Casey was wonderful, professional and knowledgeable. Signed up online, and scheduled a visit in a 4 hour window, and they showed up witho3n the window. Van they pulled up in was clean and spacious. Was able to get meds right there. My dog was SO less stressed. She ran around in the backyard while vet and I talked. There wasn't the stressful 30 min wait in the lobby, then 20 min in waiting room. The experience was so much easier. Pricing is hard to judge at this point. The med prices were pretty standard. I am now on a monthly plan so we will see if it works out financially in the end.

Dr Tran and his asst were excellent and trust me, my dog Jake can be very difficult. Despite my…read moredog's wiggling, they were very helpful calming him down. Price was in the ball park for vet care but so much easier on both us and Jake. The negative comments are with corporate not the vets or services. Consistently timely email and phone notifications. The doc texted me 15 min prior to arrival so we could have our dog calm and ready. (Who uses phone calls these days anyway?)

Like many people, I adopted a dog while working from home during the pandemic. Once the world…read moreopened back up - a gracious neighbor that my very anxious chihuahua loves offered to petsit for me when I started traveling again. It was wonderful! But life be life'ing and I needed to find a different solution. I did a lot of research, looked at a lot of reviews, and made a lot of phone calls. And then I found Dogs On The Run. Woman owned. Small local business. Professional. Responsive. Informative. Bonded and insured. A website that's easy to navigate and book services through. Most important of all, though - the petsitter that came to "interview" with me (Abby) was kind, thorough, patient, and knowledgeable. My nervous anxious chihuahua wasn't the only nervous and anxious part of this equation anymore - I needed to trust this person *with my entire house and my beloved companion* and that doesn't come naturally for me. The entire company gently assured me that they had Luna's very best care as their mission. I finally booked services and planned my first vacation. The weeks leading up to this first trip were torture. For me and likely for poor Abby, too. I texted her reminders. I left her notes. My anxious brain spun and spun and spun. But I got on that plane and put all my faith into Abby's hands. And she shined. Abby not only won over my timid and scared doggo - she won over this distrusting and scarred human. I have cameras inside my house and I got to watch her interact so patiently and lovingly with Luna. She texted me pictures of a happy Luna on every visit and provided a list of services rendered each time. Trusting my pet with a stranger was hard. Trusting my entire household AND my pet with a stranger was absolute mental chaos. But. I'm so glad I did it. I now have two vacations under my belt with Abby - two successful, joyful vacations. And I look forward to many, many more! Thank you, Abby. Thank you Dogs On The Run staff and owner(s). Your communication system is fantastic (the whole company is on our texts, not just Abby) and your interactive website is easy to navigate and schedule services through. One million percent recommend.

From the owner: Dogs On The Run® works with professionals who have a passion for people and pets! Each professional…read morehas experience working in the pet care industry and carries a high standard for the quality of work that is performed. Many service providers have experience as vet techs, groomers, rescue organizations, pet hospice or dog trainers. When you contact DOTR™, we will help you determine your specific needs and match you with an available and capable professional pet care provider. The service providers will be happy to provide you with glowing references, completed a background check, a copy of their bond and liability insurance, upon request.