I've been going to Peyton for years! she's amazing and always keeps my boys looking great! read more

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Brought my dog here a while ago and the day after her grooming session she had a rash in her groin area. I had to take her to the vet and it was just a common rash that typically happens from inadequate sanitation or aggressive maneuvers. My pet was stuck in a cone for 2 weeks until this rash healed, unhappy with the service. read more

Catherine is the BEST groomer we have ever had. She is meticulous and very loving towards her furry clients. She was able to get my dog to let her trim the nails when no other groomer had. I found out she "gave her a hug" after trimming each nail! I love that my two dogs are the only ones present while she grooms them. She has her own dog there but not in contact with ours. Her prices are a bit steep and she takes a lot of time to do her precision grooming. We were spoiled with having a mobile groomer for seven years that came to our home and performed a bath & groom in much less time. You get what you pay for! read more

I have a tiny Yorkie who is SUPER squirmy. Needless to say, it's nearly impossible to find a groomer that can make her look half decent. I heard about this place from a friends mom who specifically told me to ask for Monica. They were very friendly when I made an appointment as well as when I went in. They obviously love and care about animals very much, especially Monica who immediately started trying to get my yorkie to warm up to her. I really wasn't expecting much. I've been to so many groomers in the past year trying to find a good one. But this place blew it out of the water. They groomed her in 2 hours (whereas it usually takes 4 everywhere else I've been) and she looked great. They really did a perfect yorkie cut, tipped ears and all. I will say this place is a little bit high in price, but for the work they did I will definitely be back. read more

Pawlished Pets Salon and Spa - Pet Groomers Near Me - Lexington, Kentucky

On August 9, 2021, I received Jana Hayes', owner of Pawlished Pets Salon & Spa, response to my Better Busoness Bureau complaint. She accused me of slandering her business. I received a degree in journalism from the University of Kentucky, worked more than fifteen years at UK as the director of student and multicultural affairs in the School of Journalism, and currently write for several different publications. I am knowledgeable of the meaning of slander. The legal definition is "the act of harming a person's reputation by telling one or more people something that is untrue and damaging about that person," (www.investopedia.com). Albeit, the reviews I posted online were not favorable, they are unequivocally true. I publicly shared although I requested the groomer, Micah, to only cut 1/2 inch from Ms. Tiffany's hair, he shaved it leaving her grossly nicked and exposing the pinkness of her skin on her underbelly, legs, and anus. What I stated is true, and therefore, cannot be labeled slander. Jana also said in her response she had informed me per the service agreement I signed that any issues should directly be addressed to the groomers who are independent contractors. In that particular section titled, "Payment and Refunds," it does say contact the groomer. Micah and I had an exchange of text messages where I expressed my dissatisfaction. Although Jana instructed me to contact the groomer, it is she who is refusing to issue a refund. She said it is a lost cause because I posted negative comments on social media. Again, I posted the truth about how my puppy and I were traumatized by Ms. Tiffany's grooming experience. I am perplexed by Jana telling me I need to share my dissatisfaction with the groomer via the agreement titled "Payment and Refunds," but she (instead of the groomer) is the one deciding I do not warrant a refund because I wrote reviews that exposed the truth. Jana claims in her response she and Micah have been nothing but nice to me. Does she consider it nice sending me a text that says, "Good luck on finding a groomer that gets it right the first time"? Did she think it was nice to respond to my reviews "We can't put the hair back on Ms. Tiffany...but I'm sure she's rocking her new haircut"? I believe my definition of nice differs sharply than Jana's. Jana also stated in her response to my complaint, it appears I made false accusations stating Ms. Tiffany had been nicked and had remnants of the blueberry facial to stain her face. I posted pictures of Ms. Tiffany before and after she was grossly nicked and traumatized by Micah at Pawlished Pets. The pictures clearly show how badly she was nicked and the blueberry stains on her face, which are still there today. How is that a false accusation? Pawlished Pets' response to my BBB complaint is chocked with other untruths. Jana is attempting to change the narrative and gaslight me. I have documentation and will continue to advocate for Ms. Tiffany and our rights. read more

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I came in and everything is so clean and cute! I like how most everything is out in the open. I recommend Monica. She groomed Charlie and really made him feel comfortable and cared for him just like I would! I know it may sound simple and a no-brainer but I haven't had this experience at any other groomer. She asked if he could have treats if he would take them from her, said he'd give him water and let him warm up a little and get comfortable before she got started and even said she'd let him go potty if he seemed like he needed to! She said that the dryer scared him so she didn't push him and let him air dry! Charlie made a new friend today that I trust 100% to put him in her care. This is the first time in a long time where I felt like he was actually being cared for and not just cut up. I felt like a grooming was FINALLY worth my money. Thank you Monica!! read more

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Maple usually gets her grooming done at a "boujee" place in LA where we live most of the year, but I have to say our experience here was even better! She gets a styled cut which was executed perfectly. I mean sooo adorable, couldn't have asked for any better. And her nails were cut and filed really well to where she doesn't scratch me when she jumps up on my lap. Not to mention she was in such a good mood when I picked her up, almost like she had a good time :)) The prices are totally fair for such amazing work!! Will absolutely be back here whenever I'm in town. read more

Pawlished Pets Salon and Spa - Before - Pet Groomers Near Me - Lexington, Kentucky

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These people wasted an entire day of mine. I booked an appointment for full groom. They booked it wrong told me it was only for a bath like I'm gonna pay someone to wash my dog. I wasted an hour and a half driving on my day off after confirming my appointment first just to be told they couldn't groom her when I arrived. read more

I have been taking my dog to this place for awhile now and they do a good job with the hair cutting. However, I took my dog today and was 12 minutes late and was told they would not take her and it would be another week before any of the groomers were available. Also, i tried to take my dog in a little early and was told that is not possible due to the lack of kennels and I have to bring my dog in at the time of my appointment. I had already waited a month for this appointment as well. Micah was the groomer, I assume the other groomers are just fine but had to post this for anyone that may want to know the type of accommodation I was given. read more

HORRENDOUS. Completely shaved my dog in the middle of winter and cut his face uneven and completely the opposite of how I asked. Then had the audacity to charge $130!!!! For a 30 pound dog!!! Do not recommend whatsoever. Absolutely no talent at this place. I could have done it better myself. I doubt they will post the review I left on their website considering every single one is so great and positive so I came here. I can't give it zero stars but that's what it deserves. read more

Micah did a wonderful job on my puppy's first real haircut! Frankie came out happy and handsome; we will be coming back!!

I have had dogs all of my life and Jana is THE BEST groomer that I have ever found. Excellent grooming skills, kind, fast service. My dogs are very happy and relaxed when I pick them up, and look amazing. I can't recommend Jana enough!!!! read more

Great job on my Miniature Schnauzer today. Very professional and courteous service. I highly recommend this groomer!

I would not recommend this salon to anyone. I took both of my dogs in to get groomed and despite the fact that when I went back to get them my 6 month old puppy had been cut on the chin and had blood all over her chin... I was not that upset because I knew she would be difficult to groom. My older dog who is 3 looked worse than he has ever looked after getting groomed. He was shaved to his bare skin in certain areas and had gaping holes on each side of his neck. I called to address the issues and no one was willing to do anything but to tell me to bring my pet back to Jeri who had cut them for a discounted rate. Absolutel read more