Dr. Godwin is the best. my boys love her. she is kind and incredibly smart. she takes her time and…read moreexplains things in detail and helps you make the best decisions for your four legged friend. Dr. Davis is great as well. the staff is exceptional. from the front desk to the techs, they are the best team. my boys love everyone here. and I love them too!

Newport, NC All of the staff at Mitchell Village Animal…read moreHospital are incredible! They are professional, compassionate, friendly, and LOVE their patients...our babies. They truly care for their patients best interests and comfort, but also for the owners of their patients. I cannot begin to think of a negative comment about any member of the staff.

So many amazing animals here! I adopted a kitty here and she is the best cat ever. Adopt don't shop!read more

Very rude. Especially to older people. This old man came in and they were being so difficult with…read morehim about adopting a pet. They kept beating around the bush, made him wait just to tell him oh our manager is not here. Then to finally tell him that the dog bites kids. Lack of organization, communication, and very rude. Accuse us of yelling at an associate. After she accuse the old man, I stepped in to tell her no one was yelling. We were asking her questions. Then she blows me off and says anyways and continues to be rude to the guy.

I called to ask if i was able to ask a question regarding my dogs condition after a seizure and was…read moretold okay and proceeded but then just told me to take him to the emergency vet because they're about to close and that they can't give medical advice over the phone???

Unfortunately this location has been a more than one time disappointment, but this was the last…read morevisit and dealing with a Mgr who started arguing with me about the reason for my visit in the front waiting room. More than double the price of the medication needed for my pet. Was told if I didn't like their prices that she would write a prescription out and I could find another place to fill it. Good Luck to those that continue to give this location any of your business. Poor Management. Been going to Animal Hospital for 35 years. AND....they don't take walk in for nail trims, don't even try to accommodate you. Something that only takes 3 minutes.

Tina did a wonderful job! Jace and Jazzy look amazing! We will be going back. Thank you Tina!read more

I have been taking my sugar baby to tina's for many years…read more Darlene & Tina do an exellent job and treat your dog as their own their prices are very reasonable as well

I thought this place was great until they allowed my fur baby to be viciously attacked by another…read moredog. Then had the nerve to lie to me and tell me that she was bitten on her throat THRU THE CAGE she was in. Now U look at these pics and tell me how she can be attacked thru a cage in this manner?! Im totally livid because my dog is the sweetest and would never attack another dog and then to be lied to my face on top of it?? Im never bringing my dog here again, and I suggest you dont either.

On 5/17/2022 we took our Golden Doodle to this place to be groomed, after returning home our dog…read morewas in distress. Our dog has been dragging her behind since we had arrived home. I know that is normal ,but what wasn't normal was her reactions. As she tried to drink water, she would stop as if someone was touching her. She was clearly not comfortable standing and walking. This continued all night and even as she tried to eat (she usually inhales her food). The next day all these actions continued. Upon inspection she had been trimmed (shaved actually) around her anus and also on the bridge of her nose. It got to the point of being all red like a diaper rash. She was obviously in pain. We took pictures to document the areas.That is when we decided to back to the spa. We returned to the groomer on 5/19/2022. When I questioned the groomer as to how long she had been a groomer, she said 3yrs. I showed her the bridge of her nose first. She looked at me confused and said what?????? What???? I said look at it, it's red!!!! I didn't do that!!!! We'll I certainly didn't.. then to her anal area, it was raw an red all over a 2-3"area. Again what!!!! She said she didn't have time for this and stood in the hall doorway. The supposed manager(who was behind the desk during this encounter)stepped in looked at the area an said sorry, what do you want me to do!!! I said if she doesn't know how to trim Golden Doodles be honest with your clients she shouldn't be allowed. She really had no explanation .. I asked for the owner was told it was the veterinarian Dr. Ridgefield next door. I went directly over to the next building and asked to see the Dr., the receptionist had been informed I was coming, and quickly said he was at lunch 1-2. I waited over an hr. with my dog in the reception room. At approx. 2:20 I was brought into an examine room. I explained to the tech what had happened. She looked, said nothing and Dr. Ridgefield came in. as owner of the pet spa and a vet I explained to him the situation. He tried to look at her, but his hands were trembling so much ,he asked for assistance from his tech. I was told "dogs don't always stay still". I know that. They also can't be sheered too close in 2 different areas either!! I previously was fortunate to adopt a greyhound for 11of her 13yrs. I know how abused animals act. He claimed his groomer was good, and never had a complaint before!! That doesn't mean it didn't happen. The physical rawness of the area's were from where they had to drain her anal sacks Dr. Ridgefield explained!!!!!! That was never even an issue and never told to me. This is the 1sttime in her 3 1/2 yrs has she been returned to me with rawness on her nose and bottom. He sat there and looked at me and said "what do you want me to do?' I said obviously your groomer needs more training, no dog should endure this EVER. I said if that is how You feel You should not be a caregiver to animals. Maybe you should get out of the BUSINESS!!!!! Animals care should come 1st. I told him he was rude an ignorant!!! Actually he was acting like a pompous ass. HE REALLY DIDN'T CARE. I left very upset. I highly suggest anyone considering taking their animals to Dr Ridgefield's for vet visits or his other business Pet SPA 1804 South Glenburnie road New Bern N C PLEASE think twice. Ours animals are our responsibility, there care is in our hands. I can't believe how this can EVER take place or be allowed. WE are the voices for our pets!!!!!!

I walked in and needed a vaccine. I was a bit rushed and they didn't have an ice pack. I left…read morequickly (and I'm sure appeared not nice). Roger (I hope that's his name) heard me say I'd be back and held on to it for me until I was able to make it back. I appreciate the kindness as it was the last vaccine I needed. He went above and beyond for a jerk (me) and I'm grateful

This is my "go to" place for all my chicken needs. The staff is always helpful and friendly. I'm in…read morethis store at least twice a week.

Elsie was absolutely wonderful with my cat! She gave her a gentle dry bath and took so much time…read moremaking sure she felt safe and comfortable throughout the entire grooming process. You could really tell that Elsie genuinely cared about her and wasn't just trying to rush through the appointment. Elsie was incredibly patient and got rid of all of Kitty's fleas and flea eggs, gave her treats along the way, and even sent her home with the sweetest little goody bag with flea spray! My cat was treated with so much kindness and care, and I truly appreciated the extra effort Elsie put into making the experience as stress free as possible. I highly recommend Elsie to anyone looking for someone who will treat their pets like their own. We will definitely be back!