I am absolutely furious about the experience I had with The Ritz Pawton and regret trusting them…read morewith my dog. I brought my Cockapoo in with clear instructions and multiple reference photos showing exactly what I wanted. Instead of following those instructions, they shaved her down without my consent leaving her completely shaved with a poodle type head and a lions tail. At no point did anyone call or text me to ask permission, even though they later claimed "matting" as an excuse. Any competent, professional groomer knows you ASK the owner first before making a drastic decision like that. They did not. The haircut itself is awful -- uneven, careless, and nothing remotely close to the photos I provided. My dog looked embarrassed and stressed when I picked her up, and I was honestly shocked at how bad the job was. What made this even worse was the groomer's attitude when I confronted her. She was rude, dismissive, and showed zero accountability or concern. No apology. No explanation. No attempt to make it right. Just pure indifference. This place clearly does not respect their clients, their instructions, or their pets. If you care about your dog, do not come here -- because they will do whatever they want without asking and then act like it's your problem.

I have went back and forth on whether to write a review for a very long time. The Ritz Pawton hurt…read moremy dog while grooming and cut him multiple times. He had to wear a cone for 10 days with ointment also so his cuts did not get infected. Upon picking up my dog I was not informed of any of his cuts. When I got home he would not stop licking his belly so I then saw the cuts. I notified and sent pictures to the owner which in turn throughout the whole process made excuses and blamed my dog for sitting too much. The owner, Fallon, explained to me my dog was just a puppy and would soon learn how to stand more for longer periods of times. He sat down multiple times and they allowed him to sit bare belly on an unprotected guardless clipper blade. When I asked why he was not in a harness she explained that another groomer was using the only harness they had. My dog was tired from standing is what it sounds like to me. I was given countless excuses the entire time I questioned why this happened to my dog. My dog being a puppy is still and prob never will be comfortable with going to a groomer. I give him Trazodone now when I take him to our new groomer because his anxiety is so bad. Praying this review helps to save another sweet fur baby from being hurt like mine was and still is

I am so super happy, impressed and blown away by my Pibble's first experience at A Pets Life. I…read morelearned of this place and Michelle (owner) through a mutual friend. I have a 4 day work conference in October and needed to do a dry run with my 11 month old pittie. After ***passing*** his 30 minute temperament test (a requirement before they will board your baby), I left him for that weekend while I was home, our first time apart. I was neurotic, he was having a blast. The team sent me videos of him playing the next morning and my heart was warm again. A huge weight lifted off my shoulders. Most importantly, I trust these people. You can't put a price on that. All the staff there are exceptional and care about every one of their pups. Their facility is well laid out, organized and clean. The play yard is also conducive to safety and playtime for my pup. I'll be doing a day care package so he gets socialized. They do it all. Super place and I'm glad I found it.

I'm relatively new to town and had to go away for a few nights for the first time without my…read moregregarious 70 lb. Bernedoodle. Did my homework on boarders and this one came highly recommended. They require a temperament test (which is good!), and my dog passed with flying colors. When I picked him up, he was happy, tired, and -- best of all -- didn't stink... which isn't always the case after being around a bunch of dogs for a few nights! Very, very reasonable prices. This place will be my go-to, and I'll probably get my dog groomed here next time he needs a cut too!

Took my cat for a flea bath and she was brushed. They did a wonderful job. I no longer have a…read moresecond cat on my clothes and double checked for fleas there is none. Will definitely be taking her back for routine grooming.

Brought my pup here and summer did an AMAZING job. She asked lots of questions, understood what I…read morewanted, suggested what was best when it was needed, and gave my boy the exact cut I asked for! Would 10/10 recommend.

Graced kennel takes excellent care of our pet. The staff are friendly and you can tell how much…read morethey care for the pets. They have a plethora of activities going on if you want your pet to have some extra fun and get some extra photos. I swear my dog has more fun with the staff here than she does with us, haha. You can leave your pet here safely knowing that they are in good hands.

Great staff who love all the fur babies in their care! Only place I board my puppers. Highly…read morerecommend.

My fur baby goes there every day. She loves the folks there and they love her. In the morning, I…read moretell her it's time for school and she is already at the door. I can't tell you how comforting it is to know she is safe secure and well cared for.

Lucy T loves going to day camp. She sings with Ms. Cindy and the staff is very friendly.read more

Hate is a strong word but I hate these groomers. Don't bring your dog here. They don't respect your…read moretime and if you have a big dog they'll turn you away at the door after you already called to confirm availability for said big dog and arrived no more than 20 minutes after. The groomer literally walked out, looked at us and shook his head. Huge slap in the face. I've had so many issues they've had to rectify for me since I've gotten my dog, this is the last one. I'll never recommend this place.

I've been bringing my pets here since the early 2000s, starting with my first dog, and they've…read morealways taken great care of us. Now I bring my dog Loki, and the experience has stayed consistent--kind, accommodating, and affordable. It means a lot to have a place you can trust over the years, and they've been that for me. Highly recommend.

This is a wonderful place to take your dog. Michele is amazing with the animals. This was the first…read moretime my dog was in a kennel and she has separation anxiety. She took to Michele right away and had an amazing time playing with the dogs much to my surprise, she came out of her shell for Michele and had a wonderful time. I highly recommend Michele, because not only as she very gentle, loving and patient with the animals. She truly cares about their comfort while they're away from their owner. This was really a nice surprise for my dog as I did worry, but she was great at texting me and letting me know how she was doing. Thank you so much for taking care of my Bella girl.

Ms. Michelle is amazing!! I've never boarded my 2 dogs before but she made me feel so comfortable…read morethat they will be in great hands!! My dogs stayed with them for 4 nights and I got updates and pics of their activities throughout their stay. My dogs had a great time with Ruff Landing! My husband and I can now plan upcoming vacations and know our dogs will be in good hands :) Definitely recommend and will be using their services in the near future!!

Dexter would probably rather live at daycare than with us. We've been bringing him 2-3x/week for…read moredaycare for the last 2.5 years or so, we've boarded him probably half a dozen times and he gets a bath once a month. We've never had any issues and he always comes home properly worn out from a long day of play and he loves everyone who works there (and they all love him, too!) It's also done wonders for his social skills. When we first started bringing Dexter, he was extremely dog reactive and was completely unable to focus on anything if there were other dogs nearby. Now that he gets to play with other dogs regularly, he's much more well behaved on walks when we pass other dogs.

I wouldn't trust anyone else with my fur child- the whole staff has been MORE than accommodating…read moretime & time again. Always very friendly & welcoming to both Arco and I. He's a lot to handle but they accommodate effortlessly with a smile. Love these guys!!

D'Tails Pet Grooming provides excellent service. Each time I drop my "shorkie-dorkie" off, I never…read moreworry how she will look when I pick her up. I describe what I want and the groomer will make it happen. The only con, which is not major is I wish I could schedule online.

I took my fussy pug to get groomed today. She desperately needed her nails trimmed, anal expression…read more& a bath. D'Tails was very friendly and provided me an appointment at 0830, when they opened. The whole grooming cost $32, which I think is a great deal. They even gave her a precious bandana! She was very happy when she came out, no issues.