Our usual groomer retired and one of her recommendations was Dog Town Groomery. I texted Michelle…read more(the owner and groomer), and was able to get an appointment for our 3 pups just 4 days from when I spoke with her. Grooming day was today, lasted from 12pm until about 4:45pm, and we couldn't be happier with how our 3 girls turned out.

So, they don't have the biggest selection of supplies when it comes to each individual animal, but…read moreat least they have all the basics for most pets (dogs, cats, fish, birds, gerbils, etc). They're pretty friendly too and do offer different services for pets too!

Absolutely NOT! I went there excited that a new pet store opened closer than PetSmart. To add…read morecontext, one of my Chihuahuas died on Tuesday so I took his brother who is depressed and not eating or drinking there. He weighs three pounds and upon us walking in, a girl helping another family, rushed up to me and repeatedly expressed that he couldn't be in the store without a leash. I looked at my 3 pound Chihuahua in my arms and I looked at her. I left immediately. I completely understand policy, but even if he had a leash on, I would not let him walk on the floor, but the way she approached me was ridiculous. With that level of customer service in that area, they won't be open long.

I have 2 senior dogs 11+ and 15+. The 15+ has arthritis pretty bad so I'm always worried about…read moreher. I happened to tune in the camera when she was getting her nails trimmed. The care and patience the groomer showed with her was outstanding! Neither dog really eats very well when they're away from home and I happed to tune in one evening when they were being feed. Again, outstanding care for my dogs. The attendant was sitting on the floor, holding a food bowl and petting and coaxing my girls to eat. I can not get over how much attention and care they were both given. I am a customer for life. Thank You!! Laura

Everything went great. They are so caring and patient with my baby. He's really scary and attached…read moreto me but they have him coming around and he seems to be enjoying his visits. The place is immaculate and always smells so fresh and clean and I can't say enough how caring everyone is. Upon check in they always make sure your wishes are notated and the report cards and pics they send while your furbaby is at their facility just gives me life and eases my concerns. I really love this place. Give them a try u won't regret it!

I used to take my pets to Mona. I really enjoyed that she didn't lock up the animals, and let them…read morerun around if they were currently being groomed, and she was always so flexible about trimming my dogs nails because he was too scared to let me do it. Then all the sudden, she stopped responding to me. She wouldn't answer my calls or texts. I never had a bad interaction, I always tip and tip well. Literally no explanation, just a cold cut off. It'd been a while, so I decided recently to try to reach back out. Same old Mona, no response, and no call back. I never gave her a bad review as I was hoping to eventually start using her again, but its pretty obvious that she's intentionally cutting me out.

We've been looking for a good dog groomer in Columbus and, after a couple of not-so-great grooms at…read moreother places, we decided to try Mona's. The staff was very kind and they did an amazing job! Our dog did not seem stressed at all when we picked her up and she looked adorable. We will definitely be back!

Took my 6 year old Bernedoodle here a handful of times, they are strict about shaving all the fur…read moredown if there is any matting, which is fair. My issue was on the last visit, the groomer shaved my dog way too close on his private area. This caused a razor burn which he then licked and irritated to the point he couldn't sleep or sit comfortably. I ended up spending $300 in emergency medvet care (visit, cone, topical spray, oral medicine) and when I called to explain so they might update their procedures and not shave so close I was rudely told, Well, you signed the shave policy form. No compassion; didn't even ask if he was okay. We won't be back and I wouldn't trust them with any animal.

Pricey yes, unless you do it yourself. After a military…read morediscount and a tip, I always have that sticker shock. We add on nails, and anal gland expressing also. It's a better facility than some. The process is very easy. Make an appointment. If you need weekend service, plan your appointment weeks in advance. Usually you get a confirmation call before your day. Easy drop off, provided you had your vet send over all the required proof of vaccinations. Please be specific in how you want them groomed. Don't cry fault if you didn't tell the groomer first. I've had the fur on ears, bangs and tails trimmed a bit shorter during pick up without a fuss. You get a call that your pet is ready for pick up. Bandanas or bows usually adorn your clean pet. Credit cards or cash accepted. Yelp check-in offer is a nice bonus. Add on toys and treats are for sale in the lobby. I have used the self serve pet washing area in the back. Call ahead to find out what good times are. They really try and deter you from using the area that the groomer needs to wash a clients dog at the same time. Off peak times are best. I found it a good value, and much easier on your back than leaning over a tub or kiddie pool. Harness setup. Shampoo choices. Comfy no slip mat for your pet to stand on. Fluffy clean towels, or blow dry is available. I should use this self serve more often(#Lazy).

They really have a special touch here!! My dog is pretty anxious when it comes to grooming. First…read morevisit and he did beautifully. They were able to do everything requested - wash, dry, ear clean, nail trim and anal glands. I came back to a happy, non stressed dog! To give some context- - my dog hates nail trims where he yelps before you even start. They were able to do all nails - he doesn't mind ears touched but forget about cleaning - usually need 3 people to hold him for anal gland expressions- groomer (Jordan) said he didn't even make a peep Also they don't use muzzles! I love that especially bc my dog isn't trained for muzzles and I wouldn't want him in one just for grooming. Best way to get ahold of them is text message imo. They're a small business- support them!

Tonight I got my wig snatched and boy did I need it. My mommy was looking for a side hustle and…read moregrooming me herself isn't it! (I recommend needle point or candle making.) Thankfully, my boyfriend recommended I go see Miss Sara. I don't like car rides and I ain't too keen on meeting new folks. My mommy was thinking I was gonna wild out. But Miss Sara and Miss Jordan are such good cuddlers and soothed me so well, I was super good and not nervous at all! I had some mats in my bum, an overgrown nail or three, and a lot of hair in my ears. Miss Sara was on it and told my mommy I may need an antibiotic. She really looked after me. I'm tired but I love how really soft and fluffy I am!! If you want more than a "groomer", then you have to ask your humans to take you All About the Dogs! It's the best place ever!! Love & Wet Kisses, Lexie Happy National

Kat groomed our Corgi Beau. She went above and beyond from…read morewhat we are used to with our previous groomer She made new 4 legged friend . We will be back . Thank you Kat

I have to rate this as 1 star simply because I have never received a call or text back about my…read moredog. She asks you to text your information and then nothing. I have tried this twice ,once several months ago and again 6 days ago. I understand they may be busy but a response that they don't have any openings, we are not in the service area, etc. would be appreciated. As for me, customer service goes a long way.

Arrived ahead of schedule and warmly greeted our dog. She did not rush the job and took a lot of…read moretime hand stripping our Jack Russell. She brushed her teeth, trimmed her nails and gave her a bath afterwards. What an amazing job! Lucy was returned beautiful, comfortable and happy - she wanted to get back in the van. Great value for the time spent and a wonderful job. We've already booked our next appointment.