Carolyn took care of our four lovebirds while we were on vacation. Not only did she attend to their…read morefood and water, but also made sure they got all their special treats and toys they're accustomed to. And anyone having birds and knowing how messy they are can fully appreciate that Carolyn even cleaned in and around their cage. She even shared videos of the guys and we could see how happy they were...especially seeing how calm and fascinated they were with Carolyn speaking to/about them. We highly recommend Carolyn to anyone with their avian needs! She is the best.

A happy tail and happy paw's was indeed what I came home to after my holiday away in Aruba . I have…read moreto sing the praises of the most Professional dog sitter I have ever met. Carolyn Jamate indeed checked every box from regarding special certification's she completed, to lovingly, caring for a mischievous beagle , my Quinn. Beagle's are notorious for being escape artists. Carolyn came by for a meet and greet a few times to familiarize herself with my routine. Carolyn kept me updated daily with texts, video's and messages. Peace of mind is priceless, especially when you are out of the country. Carolyn actually gave me some helpful tips on how to calm Quinn with a video that plays tranquil music both for myself and Quinn. As a health care professional I highly recommend Carolyn to care for your beloved pet ! Looking forward to Carolyn's return in the very near future.

WOW! What a transformation we have seen, right before our eyes!…read more After completing level 1 and level 2, our Bentley has come out of his insecure, frightened shell and his confidence has been soaring ever since. Throughout this process we have learned how to communicate with our dogs, not just how to do commands. He is now a new dog, as we are new owners. This course should be required for anyone with a dog. Could not recommend Brittany enough.

Long overdue review....we love Doggy Playcare! Our dog Ellie has been going here for 4 months and…read moreit's been nothing but a pleasant experience. Kevin and Alissa have been so good with Ellie. They treat her like she is their dog, and we are so grateful for that. Ellie looks forward to going here 2 days a week. She doesn't get this excited over anything else, even food! Ellie has met several good friends here, and has become so much better behaved around other dogs and people because of Doggy Playcare. There is a very careful admission process here, which makes this place special. In addition to "Playcare", we also brought Ellie here for group training, which was also a very positive experience. Brittney was great to Ellie and made it so much fun to attend classes. I highly recommend Doggy Playcare!

We adopted an un-trained 4 year old Olde English Bulldogge... a stubborn breed to say the least…read more.. and he liked to hump all new people... (funny but not funny) and was dog reactive to boot!! So we started looking into trainers... Thankfully I came across Upstate Canine Academy. After a very professional consult over the phone, we felt assured that this was the right place to bring our dog. We left him at the Academy for a 3 week board and train. Missed him like crazy. He came home understanding commands, don't get me wrong, it wasn't night and day, there was still a LOT of work to be done, but the work was really for us to continue the behavior instilled by the Academy trainers. We were given clear tools to work with him when they handed over the reigns. The incredible part about this facility is that they offer support for the lifetime of the dog after the board and train. (That is how assured they are of their program). Our dog has improved a lot since his initial training, and it is nice to walk him on a leash without his going ballistic when we pass by another dog... and a relief that he no longer humps our human guests when they visit our home! The staff at Upstate Academy are great. They are all dog lovers with an exceptional understanding of dog behavior. The place is clean, and you can be assured that your dog will be safe and happy while he is in training. This is a worthwhile investment.

Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

my husband and i got 2 dobermans from them. were from michigan and chose to drive to get both the…read moredogs(we got them 6 months apart) dogs came with papers and great health and the owner stayed connected with us. even when we had a question a year later she got back to us within a couple days. i really dont have anything negative to say. the dogs came in great health/condition and still are. the only reason i gave it a 4 was bc of the price but it was clearly worth it in the end. their home/area for all the dobes was great(they have more than enough room) they even sent us home with supplies to start their ears once they healed up and they were very polite/professional over the phone/email and in person upon pick up of both dogs. the owner made sure we had a vet and everything set up to ensure the dogs were gunna be looked after. again- nothing bad to say!

I know of someone who got a puppy from here. FULL OF PARASITES!…read moreThe most horrible parasite cryptosporidium along with others!! I will be reporting these people to the authorities! The documentation is there to prove my claims. NO ONE should be selling puppies or any other animal with parasites! Luckily, I have a lot of friends (vets, etc)who know how to get rid of this critter! Herbs, Energetic Parachord, Tylan powder, etc. Gave Herbamucil to help the digestion as the poor thing had diarrhea. Also had NAET treatments done many times to get rid of the cryptosporidium.They needed to give them cooked food. Beef and broccoli(parasites hate it) and now they have formed stools! They had better be cautious about "taking" people's money without producing a puppy and selling puppies that are ill! Greed and Evil never win! Karma and consequences for all! Let's hope these people make a change for the good!

Very understanding staff and do adorable haircuts this is the only place I would want to take my…read morepups. They go above and beyond and put up with me wanting a very specific cut and did an amazing job!

Liz took great care of our pup and he looks and smells wonderful and is proud to show off his new…read morecut. She was very attentive to Ozzie's fears and didn't hesitate to call me when she found something odd in his ear ( lol) She's got a very clean and peaceful space and offers some high quality treats as well. The price is higher than I normally paid but you get what you pay for and my pups comfort and special care has value. I highly recommend Dirty Dog!